Nortel Compact Ics 6.0 System Coordinator Guide

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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Creating a conference by releasing privacy
If a line is programmed with privacy, you can turn privacy off to allow 
another person with the same line to join in your conversation and form a 
conference. All the rules applicable to a conference apply except there  is 
only one line in use, instead of the normal two. This means that  you cannot 
split a conference set up using Privacy.
1. Press 
²¡Ü.
2. Tell the other person to...

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Com pact ICS 6.0 System Coordinator Guide P0992670 03
Disconnecting by accident
If you accidentally drop the handset back into the telephone cradle while 
answering a call, you can quickly retrieve the call.
Pick up the handset again or press the button labeled Handsfree/Mute 
within one second to be reconnected to your call.  

P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Making calls
There are many ways to make a call, depending on the programming and 
the type of call, as follows:
Pick up the handset and dial. The Norstar system supports three 
methods of dialing. See ‘‘Changing how you dial your calls’’ on page 
67. 
Pick up the handset, press a line button, and dial, if the call is not on 
your prime line.
Press the button labeled Handsfree/Mute and dial to talk without using 
the handset. See ‘‘Using...

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Wait for the telephone to be answered. If no one 
answers, press
 LATER to use the Ring Again 
(page 70) or Message (page 120) feature, or 
press
 PRIORITY to make a priority call.
You cannot use Ring Again on your current call. 
You can only use Ring Again while you have a 
busy signal on an internal call or line pool 
request or while an internal call is ringing.
The telephone you are calling has Do Not 
Disturb turned on. Press...

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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Choosing a line using a line button
You have one line button for each line assigned to your telephone. Press the 
line button to select the line you want to answer or use to make a call. 
Having several line buttons allows you immediate access to more than one 
line. 
The M7100 and T7100 telephones have two intercom paths which are used 
instead of line buttons to answer and make calls. Each M7100 or T7100 
telephone can be assigned...

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Everyone in the office should have a list of the line pool access codes for 
the line pools their telephones can use.
Using a line pool to make a call
²ßÝ
1. Press ²ßÝ.
2. Enter a line pool access code.
If you have a free internal line, you can make a call using a line pool 
without entering the feature code first.
1. Select an internal line (intercom).
2. Dial the line pool access code.
Programming a memory button with a line pool...

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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Changing how you dial your calls
1. Press ²¥¡Û.
2. Press 
£ or NEXT until the dialing mode you want appears.
3. Press 
³ or OK to select the displayed dialing mode.
The dialing modes feature code cannot be programmed onto a memory 
button.
Using Standard Dial
Standard Dial allows you to make a call by selecting a line and dialing the 
number. If you have a prime line, it is selected automatically when you lift 
the handset or press...

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When the internal number you have called is 
busy
Priority Call
²ßá
If you get a busy signal or a Do Not Disturb message when you call 
someone in your office, you can interrupt them. Use this feature for urgent 
calls only.
Making a priority call
1. Press ²ßá. 
2. Wait for a connection, then speak.
A person who receives a priority call while on another call has eight 
seconds to accept or block the call. For information on blocking...

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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Giving a telephone the ability to make priority calls
You need the programming template. See ‘‘Getting started with Norstar’’ 
on page 13 for more information.
1. Press 
²¥¥ÛßßÜÝÝ.
2. Press 
ÛÜßÝß (the default System Coordinator password).
3. Press 
≠ and enter the internal number of the telephone you 
want to program.
4. Press 
≠ twice.
5. Press 
‘ nine times. The display shows Priority call:.
6. Press 
CHANGE to choose Y (Yes) or...

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Using Ring Again
Use Ring Again when you call someone on your Norstar system and their 
telephone is busy or there is no answer. Ring Again can tell you when they 
hang up or next use their telephone. You can use Ring Again to tell you 
when a busy line pool becomes available. 
Turning on Ring Again
Press ²Û before you hang up. 
Using Ring Again cancels any previous Ring Again requests at your 
telephone.
Canceling Ring Again
Press...