Nortel Compact Ics 6.0 System Coordinator Guide

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Call Forward and Voice Mail
If you have a voice mail system and want it to pick up unanswered calls 
automatically
use the internal number of your voice mail as the destination when you 
program Forward no Answer and Forward on busy, 
or
make the ring delay greater than the delay used by your voice mail 
system, if your voice messaging system or service automatically 
retrieves calls.
Displays
Line Redirection
Line...

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Turning on Line Redirection
1. Press ²¡Ý.
2. Select the outgoing line to be used for redirected  calls.
3. Enter the number to which calls are to be redirected (the ways you can 
do this are listed below).
4. Select the lines to be redirected.
Enter the telephone number to which you want to redirect calls by using 
one of the following methods. 
Press an external autodial button.
Enter an external telephone number (using...

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Allowing a telephone to redirect calls
You can turn the redirect calls feature on and off. 
You need the programming template found at the front of this guide. See 
‘‘Getting started with Norstar’’ on page 13 for more information.
1. Press 
²¥¥ÛßßÜÝÝ.
2. Press 
ÛÜßÝß (the default System Coordinator password).
3. Press 
≠ and enter the internal number of the telephone you 
want to program.
4. Press 
≠ twice.
5. Press 
“...

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Displays while redirecting lines
You selected the intercom button as the facility to 
place the call on. Enter a line pool code or a 
destination code.
Press ¥ or ADD to begin redirection. Press £ or 
REMOVE
 to cancel a previous redirection.
You have one external line on your telephone, 
but you need a second line to perform line 
redirection. Redirect your external line using a 
line pool as the outgoing line.
You are...

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Displays while canceling redirection
How Line Redirection is different from Call Forward
Call Forward forwards all calls that arrive at a particular telephone to 
another telephone within the Norstar system or over external ISDN lines. 
Line Redirection redirects only the lines you specify, no matter which 
telephones they appear on, to a telephone outside the Norstar system. Line 
Redirection takes precedence over Call...

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can create a redirection loop. If these calls are long distance, you end up 
paying charges.
In certain situations, callers may experience lower volume levels when you 
redirect calls to an external location. 

P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Communicating in the office
Paging
²ßâ
Paging allows you to make announcements over the Norstar system using 
the telephone speakers, or your loudspeaker system, if one is available.
Making a page announcement
1. Press ²ßâ.
2. Choose a page type. Page types are:
⁄ through the telephone speakers (internal page)
¤ through an external speaker (external page) 
‹ both internal and external (combined page)
3. If necessary, choose a zone.
4. Make your...

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Activating and deactivating the ability to page 
You need the programming template found at the front of this guide. See 
‘‘Getting started with Norstar’’ on page 13 for more information.
1. Press 
²¥¥ÛßßÜÝÝ.
2. Press 
ÛÜßÝß (the default System Coordinator password).
3. Press 
≠ and enter the internal number of the telephone you 
want to program.
4. Press 
≠ twice.
5. Press 
‘ seven times. The display shows Paging.
6....

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Your installer programs whether a tone sounds before a page begins, and 
the maximum number of seconds a page can last before it is automatically 
turned off.
Displays
Tip - Make sure that everyone who needs to make 
page announcements has a list showing which 
telephones are in which page zones.
Enter the desired page zone number (1- 3) or 
press
 ALL.
You have entered a page zone code that is not 
between 1 and 3....

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Using Page with external paging equipment
When you make a page that uses external paging equipment (external page 
or combined page), the Long Tones feature is automatically activated for 
the external paging system only. This allows you to control optional 
equipment with the Long Tones feature.
Sending messages using the display
The Messages feature allows you to leave a message on the display of 
another Norstar...