Nortel Compact Ics 6.0 System Coordinator Guide

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Information about individual displays you may see is described at the end 
of this section.
Changing a User Speed Dial
1. Press ≠ at User Speed Dial. The display shows the number 
of speed dial codes that are available.
2. Press 
‘ to see the first speed dial code (256).
3. Press 
‘ to move through all the speed dial codes. 
4. Press 
≠ at the code you want to change.
5. Press 
CHANGE and enter the telephone number the same way...

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Changing Call Log options
1. Press ≠ at Call log opt’ns…
2. Press CHANGE until you see the option you want to use. See ‘‘Call Log 
options’’ on page 128 
Changing how calls are dialed
1. Press ≠ at Dialing opt’ns…
2. Press CHANGE until you see the option you want to use.
Descriptions for dialing options are found on the 
Telephone Feature 
Card
, or see ‘‘Changing how you dial your calls’’ on page 67. 
Changing the language used...

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Displays
There are 10 memory buttons and 12 dual 
memory buttons on the telephone you are 
viewing. Press 
‘ to begin looking at 
what is on each button.
A line appears on the button. You cannot store a 
feature or number on it.
A feature is stored on this button. Press 
≠ 
to see the feature code. A full list of 
names and codes for features is included in the 
index.
Shows the feature code stored on a button. Press 
≠ to see...

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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Programming Hunt Groups
The Hunt Groups feature allows a group of Norstar sets to be called by a 
single directory number ensuring that calls are easily routed to the 
appropriate group.
Hunt Groups are used in situations where a group of people performing the 
same task are required to answer a number of related phone queries. Some 
typical uses of Hunt Groups are:
a sales department answering questions on product prices or 
availability
a support...

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Note: Videophones should not be placed in Hunt Groups. Hunt Groups 
allow one B channel connection at a time and videophones use two 
B channels.
Features affected by Hunt Groups include:
Auto Attendant
Call Forward All Calls
Call Forward No Answer
Call Forward on Busy
Group Pickup
Transfer via Hold
Priority Call
Line Redirection
Page Zones
Voice Call
Note: Fixed external cadencing is provided for all external...

Programming Hunt Groups / 157
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1. Place the programming overlay on a T7316, M7310 or M7324 
telephone.
2. Press 
²¥¥ÛßßÜÝÝ (CONFIG). The display shows 
Password:.
3. Press 
¤‹fl›fl (ADMIN). The display shows 
Terminals&Sets.
4. Press 
‘ until the display shows System prgrming.
5. Press 
≠. The display shows Hunt groups.
6. Press 
≠. The display shows Show group.
7. Enter the Hunt Group number you want to program (1-6).
8. Press 
≠. The display shows...

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10. Press MOVE to move an existing member to another place within the 
Hunt Group. The display shows the member number followed by an 
arrow.
11. Enter the new position number for the extension.
12. Press 
¨ to exit or ‘ to continue programming.
Assigning or unassigning lines to a group
Configure the prime set for a Hunt Group’s line to None to avoid delayed 
ring transfer of external Hunt Group calls to the prime set...

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Assigning a distinctive ring pattern to a Hunt 
Group
You can assign distinctive ring patterns to your Hunt Group so that calls 
can be rated in priority for the group.
These distinctive ring patterns, have the same characteristics as for line and 
extension distinctive ring patterns. Refer to ‘‘Changing the ring on the 
telephone’’ on page 152.
The Hunt Group distinctive ring pattern determines how a call will ring...

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example is a fund-raising campaign where a group of operators are 
waiting to take each call as it comes in.
Sequential—starts the call at the first set in the Hunt Group and 
distribution is complete when the first free set has been found. 
Simultaneous calls can be presented. Distribution is order based.
In Sequential mode, you can program your top salesperson to be the 
first member of the group to receive incoming...