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Nortel Compact Ics 6.0 System Coordinator Guide

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Page 191

P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
ISDN
Integrated Services Digital Network (ISDN) technology provides a fast, 
accurate and reliable means of sending and receiving data, image text and 
voice information through the telephone system. 
By using Basic Rate Interface (BRI), your ISDN service allows for faster 
transmission speeds and the addition of a variety of powerful business 
applications, including remote LAN access, videoconferencing, file 
transfer and Internet access.
Your...

Page 192

192 / ISDN
Com pact ICS 6.0 System Coordinator Guide P0992670 03
Note: Norstar set features, other than Transfer and Call Forward All Calls, 
are not available to ISDN terminals. In addition, you cannot retrieve 
a parked call, or reach a Direct-Dial set by using the Direct-Dial 
digit from an ISDN terminal.
Line access from an ISDN terminal
ISDN terminals do not have line keys or intercom keys as do Norstar 
telephones. To make an outgoing call from an ISDN terminal, access an 
external line by entering...

Page 193

ISDN / 193
P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Consult your customer service representative to determine whether or not 
this feature is compatible with your service provider.
Name and number blocking for BRI
When activated, ²¡Úá allows you to block the outgoing name 
and/or number on a per-call basis. Name and number blocking can be used 
with a Norstar set but not with an ISDN terminal.
Consult your customer service representative to determine whether or not 
this feature is...

Page 194

194 / ISDN
Com pact ICS 6.0 System Coordinator Guide P0992670 03
Calling the number your calls are forwarded to
1. Select an ISDN line by selecting a line button, a line pool, or the 
Handsfree button, or by lifting the handset (if an ISDN line is your 
prime line).
2. Consult your service provider for the appropriate feature code to enter 
on your dialpad.
Automatic Call Back 
If you call a number that is busy, enter the feature code designated by your 
service provider to receive a distinctive ring at...

Page 195

ISDN / 195
P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
redirects calls using the same line on which they arrive. Call forward is 
efficient since there is no need for additional outside lines.
ISDN BRI terminals
Your Compact ICS supports up to 8 Basic Rate Access loops (four 2B+D 
channels) that can be used for fully digital connections to ISDN networks 
and devices. Loops are connections between the ICS and devices or 
between the ICS and the network.
Each loop provides two separate...

Page 196

196 / ISDN
Com pact ICS 6.0 System Coordinator Guide P0992670 03
Telecommuting
Convenient retrieval, processing and storage of files is possible for the 
employee working at home by using ISDN lines to give high-speed access 
to information resources at the office.
Group 4 fax
ISDN fax applications save money by increasing both transmission speed 
and the quality of resolution.
Remote LAN access
ISDN provides an affordable and fast means for employees at remote sites 
(at home or branch offices) to...

Page 197

P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Using System features
Using alternate or scheduled services
There are three types of Services to make your Norstar system handle calls 
differently on different days and at different times of the day: Ringing 
service, Restriction service and Routing service.
Each of the three services, and the six schedules available to  each service, 
are customized for you by your installer or customer service representative. 
They program which telephone is used...

Page 198

198 / Using System features
Com pact ICS 6.0 System Coordinator Guide P0992670 03
Turning Services on and off
The master control for how different services and their schedules are used 
by your system is in programming. There are three settings: Manual, 
Automatic and Off.
Manual allows you to turn the service on and off at any time from a 
control telephone using a feature code.
Automatic allows you to use the preassigned stop and start time for a 
service. You are able to start and stop the service...

Page 199

Using System features / 199
P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
An example of how to turn on a Service manually
You may have Ringing service (your night service) set up to run according 
to the Night Schedule. You may decide you want that ringing arrangement 
to come into effect only when it is turned on and off manually.
You need the programming template found at the front of this guide. See 
‘‘Getting started with Norstar’’ on page 13 for more information.
1. Press 
²¥¥ÛßßÜÝÝ.
2....

Page 200

200 / Using System features
Com pact ICS 6.0 System Coordinator Guide P0992670 03
To turn a Service on
1. Enter the appropriate feature code from a control telephone.
2. For Restriction and Routing service you have to enter the System 
Coordinator or Basic password.
3. Press
 NEXT to move through the schedules until the display shows the 
version of the service you want to be turned on.
4. Press 
OK to select the setting, or press QUIT to exit the feature without 
making any changes.
To turn a Service...
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