Nortel Compact Ics 6.0 System Coordinator Guide

General System features / 221
P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Line pools
A line pool allows each telephone access to external lines from a group (or 
pool) of external lines. You can access such lines by pressing an intercom 
button and entering a line pool access code or by pressing a memory button 
programmed with the line pool feature code and a line pool access code.
Overflow call routing
If a call comes in for a target line that is busy, Norstar routes the  call to the 
prime...

222 / General System features
Com pact ICS 6.0 System Coordinator Guide P0992670 03
There is no Handsfree button on these sets. When applicable, special 
instructions for the sets are included with each feature description. 
Memory buttons
Memory buttons are the buttons with indicators on the M7208, M7310, and 
M7324 telephones and the T7208 and T7316 Business Series Terminals. 
The M7310 also has dual buttons without indicators. There is a single 
memory button, without an indicator, on the M7100 and...

General System features / 223
P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Prime line
Your telephone can be programmed to select an internal or external line or 
a line pool automatically whenever you lift the handset or press the button 
marked Handsfree/Mute. This is your prime line.
Private lines
A private line is exclusive to a particular telephone. Calls that are put on 
hold or left unanswered on a private line cannot be picked up at any 
telephone except the prime telephone.
Volume bar...

224 / General System features
Com pact ICS 6.0 System Coordinator Guide P0992670 03 

P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Troubleshooting
Using the alarm telephone
An alarm telephone displays Norstars system alarm codes, should they 
occur. It is a Norstar telephone with a two-line display (T7310, T7316, 
M7310 or M7324 telephones) that the installer or customer service 
representative has assigned as an alarm telephone.
Reporting and recording alarm codes
If an alarm message appears on the alarm telephone display
1. Record the alarm number.
2. Press
 TIME and record...

226 / Troubleshooting
Com pact ICS 6.0 System Coordinator Guide P0992670 03
Testing the telephone display
Use a display test if you suspect that one of the indicators on the telephone 
is not working.
1. Press
 ²¡âÞ. The display shows Display test.
2. Press 
TEST or ³ to go ahead with a display test.
3. Adjust the contrast for the telephone display so you are able to see the 
test results clearly. Enter a number to change the contrast or press 
DOWN and UP.
4. Press 
OK or ³ to go ahead with the test....

Troubleshooting / 227
P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
3. Pick up the handset and listen. You should hear dial tone through the 
handset at a maximum volume. The volume is reset to maximum only 
while the test is going on.
Pressing any button or hanging up ends the test.
Testing the telephone headset
The headset test is not available to telephones that do not have a headset 
jack or a headset plugged in.
1. Press 
²¡âÞ, then £ or NEXT until the display shows 
Headset test.
2. Press...

228 / Troubleshooting
Com pact ICS 6.0 System Coordinator Guide P0992670 03 

P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
Common feature displays
You may see the following displays when you use a feature.
Someone is already using programming, or the 
feature you are trying to use is not compatible 
with the configuration of the telephone or line.
You have tried to use a feature, but you have not 
been given access to it in administration 
programming. 
You have taken more than 15 seconds to press a 
button in response to a display.
You have entered a feature code that...

230 / Common feature displays
Com pact ICS 6.0 System Coordinator Guide P0992670 03
You have received a Ring Again offer for a call to 
an internal telephone. Press the flashing internal 
line button
 or YES to call the number again. On  
M7100 or T7100 telephones, just lift the handset. 
Otherwise, press
 NO or wait 30 seconds for the 
Ring Again offer to expire. For an explanation of 
Ring Again, see ‘‘Using Ring Again’’ on page 70.
The person to whom you camped the call did not 
answer it. The call...