Nortel Compact Ics 6.0 System Coordinator Guide

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P0992670 03 Compact ICS 6.0 Syste m Coordin ator Guide
The pre-recorded system messages do not use any portion of the 96 seconds 
of total recording time. They cannot be erased, but they can be turned off 
or replaced with a user-recorded substitute.
Recording customized greetings for System Answer 
and CCR greetings
²¥¡ÜÜ
Both System Answer and CCR must be turned off to use this feature.
The customized greetings are not available to System Answer and CCR 
while you are recording....

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Com pact ICS 6.0 System Coordinator Guide P0992670 03
1. Press ²¥¡ÜÜ and enter the System Coordinator password 
(the default password is 
ÛÜßÝß).
2. If you have the capability to record your own system greetings, the 
display shows 
Auto att grtngs.
If you do not have the capability to record your own system greetings, 
the display shows 
Change rec time?. Select yes to change the 
recording time or 
no to keep the recording time as is.
The display then shows 
Auto att grtngs. Your...

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10. To continue recording greetings, press NEXT, then REC to record the 
next greeting, for example the caller menu. 
The greeting used with the caller menu indicates the destinations you 
have chosen for each digit.
Example: “To reach one of our sales agents, press 1. To contact our 
accounting office, press 2. To reach Joan Smithers, press 3. To talk to 
an attendant, press 0. To repeat this menu, press star.”
11. Continue...

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Testing your custom System Answer and CCR
If you have more than one external line, you can call in to hear your 
greetings by dialing the number used by external callers to call the 
attendant set or a line that is answered using CCR. 
To call systems with only one external line, you must go  to a telephone that 
is not connected to your system.ime savers for  making calls
Storing a number on a memory button for 
Autodial
You can...

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Choosing a line for Autodial
To include a line selection for an external number, press the line or 
intercom button before you enter the number. To select a line pool, press a 
programmed line pool button, or press the button with the 
∆ label 
and enter a line pool access code.
If you select a line before pressing the autodial button, the call goes out on 
the line you have selected instead of the line that is part of the...

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Com pact ICS 6.0 System Coordinator Guide P0992670 03
Using Last Number Redial
²Þ
Press ²Þ to redial the last external number you dialed.
Last Number Redial records a maximum of 24 digits.
Enter the number you want to program (choosing 
the line first if necessary) exactly as you would if 
you were making a call.
Enter the internal telephone number you want  to 
program.
You are programming an internal autodial button 
and have entered a number that is not an internal 
number on your...

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Preventing a telephone from using Last 
Number Redial
Last Number Redial can be restricted at individual telephones.
You need the programming template found at the front of this guide. See 
‘‘Getting started with Norstar’’ on page 13 for more information.
1. Press 
²¥¥ÛßßÜÝÝ.
2. Press 
ÛÜßÝß (the default System Coordinator password).
3. Press 
≠ and enter the internal number of the telephone you 
want to program.
4. Press 
≠.
5....

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Com pact ICS 6.0 System Coordinator Guide P0992670 03
Using Speed Dial
Norstar provides two types of speed dialing: system and user. 
System Speed Dial programming allows you to assign three-digit 
speed dial codes to the external numbers your co-workers call most 
frequently. 
User Speed Dial programming allows individuals to program their 
own speed dial numbers.
Speed dial numbers are subject to the same restriction filters as regularly 
dialed numbers. Your installer or customer...

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4. Enter the number you want to program.
5. Press 
³ or OK.
Displays 
Continue entering the number you want to 
program. You can change the number by pressing  
BKSP or Ã. When you are finished, 
press 
³ or OK.
Enter the telephone number you want to program 
exactly as you would if you were dialing it 
normally. When you are finished, press 
³ or 
OK
. 
You have entered a code outside the code range 
(001-255 for system, 256-279...

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Com pact ICS 6.0 System Coordinator Guide P0992670 03
Making a speed dial call
You can quickly dial external telephone numbers that have been 
programmed onto speed dial codes.
1. Press 
²â.
2. Enter the appropriate three-digit speed dial code. 
Using Saved Number Redial
²ßà
 You can save the number of the external call you are on (provided you 
dialed the call) so that you can call it again later. Each telephone can save 
one number at a time with Saved Number Redial, not one number...