NEC Infoset 408 System Manual

							System Manual3 - 1
Features
 
SECTION  1 INTRODUCTION
This section describes each feature and its operation.  Features are listed
alphabetically by feature name.
SECTION 2DIFFERENCES IN TELEPHONE TYPES
In this chapter the operations are written showing the keys on the InfoSet telephones.
Unless otherwise noted, the same key is also used on the Electra Elite telephones.
(Table 3-1 InfoSet and Electra Elite Telephone Keys shows the keys on the InfoSet
and Electra Elite telephones.  In some cases, keys on the two types of telephones
may perform the same function but are labeled differently on the different telephones.
For example, the key used for speed dialing is labeled  

  on the InfoSet telephones
and

on the Electra Elite telephones.   
Table 3-1  InfoSet and Electra Elite Telephone Keys
InfoSet Keys Electra Elite Keys
 

 

  
 
  
  
  

  
 	 	
 
 

   
						

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3 - 2Features
 
  
  
  
  
  
 

 
  

 
 

 
 
  


 or 

Table 3-1  InfoSet and Electra Elite Telephone Keys
InfoSet Keys Electra Elite Keys 
						

							InfoSet 408Issue 1A
System Manual3 - 3
All Call Page
All Call Page allows simultaneous paging (internal and external) of all idle multiline
telephones.  The page is heard over the built-in speaker on the telephone and/or over
external paging speakers.  
Paging allows persons, away from their desk but within hearing distance of the
telephone or external speakers to respond to a page.  The user can answer the page
by dialing a specified number.
This feature is available for the InfoSet and Electra Elite multiline telephones.    
Feature Operation 
1. Go off-hook.
2. Dial   
    . 
3. Page.   
4. Go on-hook.
 
1. Go off-hook.
2. Dial   
     and answer the call.
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Paging:
Answering a page:
Function 
NumberFunction NameRequired
(Y)es or
(N)o
002-2 External Speaker Connection N
002-3 External Paging Tone Assignment N
002-4 Internal All Call Page Tone Assignment N 
						

							Issue 1AInfoSet 408
3 - 4Features Special Conditions

All Call Paging is directed only to telephones when “No External Speaker” is specified
in system programming.
A busy condition is generated if an All Call Page (internal or external) has been
originated at another telephone.
If an external paging call is made while a ringing tone is being sent over the external
speaker, ringing is temporarily suspended and the external paging call is performed.
Ringing resumes after the page is completed.
All Call Paging is supported for single line telephones.  Single line telephones can be
used to answer an All Call Page.
A tone burst is generated as an alert tone to indicate the page. 
						

							InfoSet 408Issue 1A
System Manual3 - 5
Ancillary Device Connection
This feature allows ancillary (peripheral) devices such as tape recorders, headsets,
single line telephones, to be connected to the system.  
The feature is only available when using the Electra Elite multiline telephones.
Feature Operation  
Special Conditions

When using ancillary equipment, the following units can be installed to provide
connection to the system.   
Headset and handsfree units cannot be used simultaneously.
The APR-U Unit can only be connected to DTMF (touchtone)  telephones.
Refer to the operation for the device that is being connected.
Unit Description
ACA-U Unit AC Adapter  - an AC adapter for use with the APR-U Unit, CTA-U 
Unit, or HFU-U Unit.
ADA-U Unit Ancillary Device Adapter - provides connection for cassette 
recorders.
APR-U Unit Analog Port Ringer - provides connection for a single line 
telephone or modem.
CTA-U Unit Computer Telephony Adapter (or TAPI - Microsoft Telephony 
Application Programming Interface) - provides connection for a 
PC.
HFU-U Unit Handsfree Unit - provides connection for headsets allowing 
handsfree operation. 
						

							Issue 1AInfoSet 408
3 - 6Features
Answer Hold
Answer Hold allows the multiline telephone user to answer an external call by
pressing the answer key (  
  ).  If the user is on a call, that call is placed on hold
when the new call is answered.
This feature is available for the InfoSet and Electra Elite multiline telephones.
Feature Operation  
Press    to answer the call.  If already engaged on a call, the existing call is placed
on hold.  
Special Conditions

On Electra Elite telephones, the Answer Key () LED flashes when there is an
external line ringing.  The Answer Key (   
   ) on the InfoSet does not have an LED.
If using the Answer Key (    ) to answer an internal or external call, and the existing
call is an internal call, doorphone call, or paging call; the existing call is disconnected.
The Answer Key () on Electra Elite telephones does not flash when an internal
call is received.
The Answer Key () on Electra Elite telephones does not flash when an external
call is received at another multiline telephone. 
The Answer Key () on Electra Elite telephones does not flash during a ringing
transfer call.
This feature is not available during automatic redialing or conference calling.
Answering a call when a call is in progress:  
						

							InfoSet 408Issue 1A
System Manual3 - 7
Answer Key
Users answer calls by simply pressing one key; the Answer Key (      ).
This feature is available for the InfoSet and Electra Elite multiline telephones.
Feature Operation  
Press      and       or lift the handset.
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

If more than one call rings into the system, the system processes the calls in the order
they are received.  As a result, when the user presses   
  , calls are answered in
the order they are received.
If there is no external ringing call and     is pressed, “[BUSY]” is displayed in the
telephone LCD and a busy tone is heard.
Incoming external calls to other tenant groups cannot be answered by pressing  
(ring tone is not provided for these calls).
On Electra Elite telephones, the Answer Key () LED flashes.  When an
incoming external call is received, the red LED flickers at a higher speed to
differentiate from other types of calls.  The Answer Key (  
  ) on the InfoSet does
not have an LED.
An Electra Elite telephone must be programmed to provide an audible ring tone for
incoming calls before the
LED will flash.
Answering a call:
Function 
NumberFunction NameRequired
(Y)es or
(N)o
301 ~ 304 Day Ringing for Trunk Lines 1~4 N
311 ~ 314 Night Ringing for Trunk Lines 1 ~ 4 N 
						

							Issue 1AInfoSet 408
3 - 8Features
Attendant Positions
This feature allows the first two multiline telephones to be assigned as attendant
positions.  These telephones can be used as “programming telephones” and can
perform certain attendant feature operations.
This feature is available for the InfoSet and Electra Elite multiline telephones.  
Feature Operation     
  

 Automatic Callback on page 3-9

 Callback Request on page 3-25

 Call Forward - All Calls on page 3-28

 One-Touch/Feature Access Keys – User Programmable on page 3-115

 Speed Dial – System on page 3-151

 Timed Alarm on page 3-164
Special Conditions

Only ports 1 and 2 (normally extensions 10 and 11) are used as attendant
positions.
Listed below are the operations that can be performed using a telephone 
assigned as an attendant position.  The access code necessary to perform the 
operation is also provided.
Operation Access Code
System Reset for Call Forward – All Calls, 
Call Forward – Busy/No Answer, and Do Not 
Disturb  
                 
System Reset for Callback Request  
                 
System Reset Timed Alarm   
                 
System One-Touch Dialing N/A
SMDR/PC Switching
        	            
SMDR Test Printing        	            
Battery Low Indication Erase                   
System Speed DialingN/A
Also refer to the specific attendant related features listed below: 
						

							InfoSet 408Issue 1A
System Manual3 - 9
Automatic Callback
When calling a busy telephone and hearing a busy tone, users can set an automatic
callback.  When both telephones are idle, the system signals the person who
originated the callback.  When the callback originator answers, the system then
signals the other telephone user of the call.
This feature is available for the InfoSet and Electra Elite multiline telephones and
single line telephones. 
Feature Operation 
1. Go off-hook.
2. Dial the extension number.  Busy tone is heard.
3. Dial   

  .
4. After hearing the set tone, hang up.
Special Conditions

If an Automatic Callback is not answered within 30 seconds, the callback is released.
Automatic Callback can be set for any tenant group.
Automatic Callback can be set using a single line telephone.
An individual user can set a maximum of two callbacks from their telephone at one
time.  
Only one Automatic Callback be set to a specific telephone; duplicate attempts are
ignored.
An Automatic Callback can only be answered at the telephone where it is set; other
user’s cannot pickup the call from their telephones.
An Automatic Callback cannot be canceled by the user once it is set.  
When a telephone is in Do Not Disturb mode, Automatic Callback cannot be set.
Setting automatic callback when an internal party is called and busy tone is 
heard: 
						

							Issue 1AInfoSet 408
3 - 10Features
Automatic Day/Night Mode Switching
This feature allows the user to program the system to automatically switch from day to
night mode at a preset time.
Refer to  Night Mode on page 3-111 for a description of manual day/night mode
switching.
Feature Operation  
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

When the system is switched into night mode, night mode is applied system-wide and
the night mode features are enabled.
After powering on or resetting the time, the system checks the current  system
program settings and switches to day/night mode depending on the time of day
detected.
Not applicable.
Function 
NumberFunction NameRequired
(Y)es or
(N)o
014 Night Mode Start Time (Assignment 1) Y
015 Night Mode End Time (Assignment 1) Y
016 Night Mode Start Time (Assignment 2) Y
017 Night Mode End Time (Assignment 2) Y
018-1 ~ 018-7 Night Mode Monday ~ Sunday Y