NEC Infoset 408 System Manual

							InfoSet 408Issue 1A
System Manual3 - 51
Conference Add-On 
This feature allows conference calling.  A maximum of three parties (various
combinations of internal and external callers) are allowed in each conference.
Conference calling increases efficiency by allowing multiple parties to enter into a
conversation.  Music is provided to callers while they are on hold waiting to enter the
conference.
The possible conference combinations are:  

One internal party and two external parties.

Two internal parties and one external party.

Three internal parties.
This feature is available for the InfoSet and Electra Elite multiline telephones and
single line telephones.
Feature Operation   
1. If adding an internal party, dial the party’s extension number.  If adding an
external party, dial the party’s telephone number.
2. Press   

  .  The party is put on hold.
3. If adding an internal party, dial the party’s extension number.  If adding an
external party, press the appropriate line key to access an outside line, then dial
the party’s telephone number.
4. Pres  
    to add the caller on hold to the conference.
1. Press hookswitch to place the first party on hold.
2. Dial the party’s extension number.
Note:Only internal callers can be added to a conference when a single line
telephone is used to initiate the conference call. 
3. Press hookswitch again to add the holding party to the conference. 
Initiating a conference call with a call in progress: 
Setting up a conference call using a single line telephone while a call is in 
progress: 
						

							Issue 1AInfoSet 408
3 - 52Features Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

Barge-In is not allowed for any outside line or telephone that is part of a conference.
Only one internal party, who is a part of a conference, can put a conference on hold.
The telephone used to put the conference on hold cannot participate in another
conference.
When a conference consists of two outside lines and one internal line and the
conference is put on hold and one of the outside lines is selected, the conference is
canceled.  The other outside line is not dropped but is on exclusive hold.
If Function 106 “Automatic Release of Trunk Line” is enabled in programming and the
outside line is released, the remaining parties continue talking.  If automatic release
is not disabled, a busy tone is heard and the conference is terminated.
When three internal parties are in conference and one of the parties exits the
conference, the two remaining parties resume a 2-party call.
The      LED lights red when a conference is in progress.  
When both of the conference circuits are busy, both of the    LEDs light red.
When a multiline telephone is used to place a call on conference hold, the lines keys
associated with the conference hold flashes green (indicating exclusive hold) and the
   LED flashes red.  On other telephones in the system, the      LED is solid red.
A 3-party internal conference can also be put on hold.
When an external line is on hold, recall is provided for single line telephones (if the
handset is placed in the cradle).
Function 
NumberFunction NameRequired
(Y)es or
(N)o
106 Automatic Release of Trunk Line N 
						

							InfoSet 408Issue 1A
System Manual3 - 53 
During a conference call some of the keys on the telephone can be used and some
cannot be used, these are listed below.
Available Keys:  
Unavailable Keys:    
    Accesses available functions.
  
       
  Toggles to turn the microphone on and off.
  
         Toggles to set and reset handset mute. 
  

   Places a conference on hold.
  
  Toggles to turn the speaker on and off or cancels a conference.
    
  Outside line key that is part of a conference.
    
  One-touch keys programmed for a function.
  
 
  

    or 
 
  
   or 
   
  
 
  

  
						

							Issue 1AInfoSet 408
3 - 54Features
Consecutive Speed Dial
Consecutive Speed Dial enables users to simplify complicated dialing sequences by
allowing them to consecutively dial a combination of system speed dial or individual
speed dial numbers and/or manually dialed numbers.  
This feature is useful when verifying credit cards, accessing service providers, or any
other application that requires dialing a series of numbers (i.e., authorization codes,
customer numbers, etc.).
This feature is available for InfoSet or Electra Elite multiline telephones and single line
telephones.
Feature Operation  
1. Go off-hook by lifting the handset or pressing    . .   
2. When you hear dialtone, use any combination of manual dialing or speed
dialing.
1. Go off-hook by lifting the handset.
2. When you hear internal dialtone, enter the speed dial access code (  
   )
and dial the speed dial memory location number.
3. Manually dial the desired number.
Special Conditions

If a call is made using a speed dial number that has a “name” defined for it, the
associated alphanumeric “name” is displayed.
Each speed dial number can have a maximum of 24 digits.  Each pause, flash, 
# and

 counts as a digit.
When using a single line telephone, only manual dialing of speed dial memory
locations is allowed.
If the system is a multifunction system, a dial access code (normally “9”) is required
when dialing an outside telephone number.  If the dial access code is not part of the
stored number, an error code is generated when dialing is attempted and the line key
is released.  This occurs only for the first speed dial call.  An error tone is not
generated for chain dialing once the call is originated.
If the system is a key function system, a dial access code (normally “9”) is not
required.  
Consecutive dialing:
Consecutive dialing using a single line telephone: 
						

							InfoSet 408Issue 1A
System Manual3 - 55
Digital Voice Mail 
Digital voice mail is part of the InfoSet 408 system.  Users can leave messages for
other system users.  The large LED on the telephone lights solid red to indicate the
user has a message waiting.
This feature is available for the InfoSet and Electra Elite multiline telephones (single
line telephones users can only leave a message).
Feature Operation    
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

Extension numbers 50 and 51 are used as the voice mail extension numbers.   The
primary extension is 50.  All calls ring at the primary extension unless it is busy.  If
extension 50 is busy, then the system automatically routes the calls to extension 51.
The user always dials 50 to access voice mail.
Message waiting can only be set or canceled using the voice mail system.
The message waiting status is retained in system memory by the backup battery.
All programming for voice mail is done using the telephone.
A maximum of 20 subscribers are supported.
A maximum of 20 call routing boxes and one key call routing box are supported.
The system recording capacity is two hours.
A maximum of 20 message groups are supported.
When users call the voice mail extension, they are automatically routed to their mail
box (auto subscriber login).
Refer to the manuals accompanying voice mail.
Function 
NumberFunction NameRequired
(Y)es or
(N)o
206 Extension Number Assignment N 
						

							Issue 1AInfoSet 408
3 - 56Features
Delayed Ringing
Delayed Ringing allows some telephones to ring immediately for incoming calls and
other telephones to ring after a programmed delay.
This feature is available for the InfoSet and Electra Elite multiline telephones and
single line telephones.
Feature Operation  
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

Delayed ringing can be assigned different values for day and night modes.
Multiline telephones that are not assigned to ring can still answer calls.
The external line key flashes immediately when calls are received.  This setting is
independent of ringing and occurs whether ringing is enabled or disabled for the
telephone.
Assigned in system programming.
Function 
NumberFunction NameRequired
(Y)es or
(N)o
124 External Speaker Ringing for Day Mode N
125 External Speaker Ringing for Night Mode N
301~304 Day Ringing for Trunk Lines 1~4 Y
311~314 Night Ringing for Trunk Lines 1~4  N 
						

							InfoSet 408Issue 1A
System Manual3 - 57
Direct Inward Termination
Direct Inward Termination (DIT) allows external lines to be programmed to ring
directly at a specified extension.  A separate night ringing DIT assignment is available.
This feature is primarily used for voice mail automated attendant.
This feature is available for the InfoSet and Electra Elite multiline telephones and
single line telephones.
Feature Operation   
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

DIT transfers or forwarded calls are handled as if they are internal incoming calls.
When DIT is assigned, the system checks if call forwarding is enabled or disabled.
After the DIT answer delay duration timer expires, the call is forwarded if call
forwarding is enabled.
Normally, DIT calls will be transferred to the voice mail system.  Extensions other than
the voice mail extension, can only receive one transferred call.
The transferred extension number follows forwarding set for extension hunting.
If an incoming call fails to be transferred, the system waits for an available internal
line.
Not applicable.
Function 
NumberFunction NameRequired
(Y)es or
(N)o
140~143Direct Calling for Day Mode on Trunk Lines 1~4 
(DIT Assignment)Y
144~147Direct Calling for Night Mode on Trunk Lines 1~4
(DIT Assignment)Y
148Direct Calling Answer Delay Time  
(DIT Assignment)Y
149Direct Calling Answer Delay for Night Mode  
(DIT Assignment)Y
206 Extension Number Assignment Y 
						

							Issue 1AInfoSet 408
3 - 58Features
Direct Paging Access
This feature allows a user to assign a key on the telephone to directly access the
paging function.
This feature is available for InfoSet and Electra Elite multiline telephones.
Feature Operation   
1. Press         
   (InfoSet telephones) or 
(Electra Elite telephones).
2. Press      
    (one-touch key where direct paging access assigned).
3. Dial    

           
   .
4. If assigning a name that will be displayed in the telephone LCD when the
one-touch key is pressed, press  

  and enter the alphanumeric characters
using the dialpad.  (Refer to Character Registration on page 3-44
 and Table 3-2
Dial Pad Keys Used When Entering Names on page 3-45.) 
5. Press   
   .
 
1. Press   
      
   (InfoSet telephones) or 
(Electra Elite telephones).
2. Press     
    (one-touch key where direct paging access assigned).
3. Dial    

               .
4. If assigning a name that will be displayed in the telephone LCD when the
one-touch key is pressed, press  

  and enter the alphanumeric characters
using the dialpad.  (Refer to Character Registration on page 3-44
 and Table 3-2
Dial Pad Keys Used When Entering Names on page 3-45.)
5. Press   
   .
1. Press   
    or lift the handset.
2. Press    
    (one-touch key assigned for paging).
3. Make the paging announcement.
Assigning a key for paging:
Assigning a key for answering a page:
To page using one-touch key: 
						

							InfoSet 408Issue 1A
System Manual3 - 59 Special Conditions

Internal and/or external paging is accomplished by using the appropriate one-touch/
feature access key assigned as the paging key.
The paging access codes include:
The maximum number of digits that can be dialed for an internal line, assigned to a
one-touch/feature access key, is 16 digits.
When multiple paging calls are made in system, the system processes internal pages
first and then processes the external pages.70 Internal Page
74 Page Answer
75 External Page
77 Internal/External Page (provides both internal and external paging) 
						

							Issue 1AInfoSet 408
3 - 60Features
Direct Station Selection
The Direct Station Selection (DSS) feature allows users to assign internal telephone
numbers to one-touch/feature access keys allowing them to make calls by pressing
one key.
This feature is available for the InfoSet and Electra Elite multiline telephones and
single line telephones.
Feature Operation  
1. Press      while the telephone is in the idle condition.
2. Press    

   (for InfoSet telephones) or
 (for Electra Elite telephones).
3. Press     
    (one-touch/feature access key).
4. Dial  

 (internal access code).
5. Dial    

         .
6. Press   
 .
 
Press the programmed one-touch key on your telephone.  If programmed, you may
hear a tone, otherwise, announce the call when the party answers.  (You can remain
on the speakerphone or lift the handset when the call is answered.)
 
1. Press   
   while the telephone is in the idle condition.
2. Press     
    (one-touch/feature access  key).
 
1. Press   
   while the telephone is in the idle condition.
2. Press   

   (for InfoSet telephones) or
 (for Electra Elite telephones).
3. Press     
    (one-touch/feature access  key).
4. Press   
  .
Programming extension 12 to a one-touch key:
Making a call using the one-touch key:
Verifying the information stored in a one-touch key:
Deleting information stored on a one-touch key: