NEC Infoset 408 System Manual
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InfoSet 408Issue 1A System Manual3 - 41 1. Hookflash. 2. When you hear dialtone, dial the extension number where the call will be transferred. 3. Hang up. - OR - If the called extension is busy or the call is denied, retrieve the call by pressing hookflash. Associated Programming All programming functions associated with this feature are listed in the following table. Some functions must be programmed before the feature is operational and other functions are optional. The optional functions can affect how the feature operates. Special Conditions Outgoing trunk line calls can be transferred. Calls can be transferred to extensions that are members of a different tenant. If the transferred call is not answered at the destination extension within 30 seconds, the call recalls to the transferring extension. An alarm tone is generated at the transferring extension and the telephone’s display shows the destination extension number. Calls can be transferred to a telephone even when the telephone is busy or is in Do Not Disturb mode. A 3-party conference can be established while an outside call is in progress by pressing and dialing the number. When the party answers, press . Transferring a call from a single line telephone with a call in progress: Function NumberFunction NameRequired (Y)es or (N)o 001-4 Ringing Transfer N 001-5 Automatic Transfer N 001-9 Single Line Telephone Hookflash Assignment N
Issue 1AInfoSet 408 3 - 42Features When a call is transferred, the outside line key LED flashes green on the destination telephone and flashes red on all other telephones in the tenant group. Transferred calls follow the call forwarding that is on the destination telephone (if enabled). A single line telephone cannot be used to transfer a call if Function “001-9 – Single Line Telephone Hookflash Assignment” is set to “Hookflash”.
InfoSet 408Issue 1A System Manual3 - 43 Call Waiting Indication The system provides a visible indication to the called party that they have an incoming call. This indication allows the user to put the existing call on hold and answer the incoming call, terminate the existing call and answer the incoming call, or ignore the incoming call. This feature is available for InfoSet or Electra Elite multiline telephones and single line telephones. Feature Operation Special Conditions When an internal call is received, the extension number user who is calling is displayed in the telephone LCD. When an external call is received, the external line where the call is received flashes red. Not applicable.
Issue 1AInfoSet 408 3 - 44Features Character Registration The feature allows users to assign names to system and individual speed dial numbers and to numbers assigned to one-touch keys. The telephone number and the associated name are displayed in the telephone LCD when the number is dialed. This feature is available for the InfoSet and Electra Elite multiline telephones. 1. Press . 2. Press (for Elite telephones). 3. Either dial the speed dial memory location number ( ~ or ~ ) or press the appropriate programmed speed dial key. 4. Press to enable alphanumeric character entry. 5. Enter the name associated with the stored number by using the dial pad keys. (Refer to Table 3-2 Dial Pad Keys Used When Entering Names.) 6. Press to store the name and associated telephone number into memory. For a specific memory location: 1. Press . 2. Press (for Elite telephones). 3. Enter the speed dial memory location number ( ~ or ~ ). Note:Telephone numbers and alphanumeric characters are displayed for 10 seconds. For a specific one-touch/feature access key: 1. Press . 2. Press the one-touch/feature-access key. Note:Telephone numbers and alphanumeric characters are displayed for 10 seconds. Entering alphanumeric characters: Verifying alphanumeric characters:
InfoSet 408Issue 1A System Manual3 - 45 1. Press . 2. Press (for Electra Elite telephones). 3. Press the speed dial memory location number ( ~ or ~ ). 4. Press to delete only the telephone number. Press and to delete the name and number. Deleting a name and/or telephone number: Table 3-2 Dial Pad Keys Used When Entering Names Key Usage Shifts the cursor one character to the left and deletes the character. Creates a blank character to the right of the cursor. Toggles between uppercase and lowercase letters. 1 A B C, a b c, or 2 D E F, d e f, or 3 G H I, g h i, or 4 J K L, j k l, or 5 M N O, m n o, or 6 P Q R S, p q r s, or 7 T U V, t u v, or 9 W X Y Z, w x y z, or 9 & @ or 0 Toggles between alphabetic and numeric entry. ( for Elite telephones)‘ - :
Issue 1AInfoSet 408 3 - 46Features Special Conditions If consecutive speed dialing is used, alphanumeric data in redial memory is changed. The input character mode is indicated in the second line of the telephone LCD. When only numeric characters can be entered, “NUMERIC” is displayed in the LCD. When alphanumeric characters can be entered, “ALPHA” is displayed in the LCD. When a call is originated using speed dialing (whether dialing is done manually or using a one-touch key assigned a speed dial number) and the speed dial number has alphanumeric data associated with it, old alphameric data is cleared. Alphanumeric characters can be assigned to a speed dial memory location number or a one-touch key. Alphanumeric data associated with system speed dialing can only be entered, modified or erased using an attendant multiline telephone (normally extension 10 or 11) or using PC programming. A maximum of 16 characters can be assigned to a speed dial number.
InfoSet 408Issue 1A System Manual3 - 47 Clock/Calendar Display On multiline telephones equipped with an LCD (liquid crystal display), the time (hour and minutes) and the date (day, day of week and year) are displayed. This feature is available on InfoSet and Elite multiline telephones. Feature Operation 1. Press . 2. Dial . 3. Press the appropriate dial pad keys to enter the time. Note:Use to move the cursor to the left and to move the cursor to the right. 4. Place the cursor under a.m. or p.m. and press(for the Elite telephones) to select. 5. Press to switch between the date and time displays. 6. Press (for the Elite telephones) to change the day of the week. 7. Dial and move the cursor to the date. 8. Using the dialpad, enter the date. 9. Move the cursor to the desired month and press (for the Elite telephones) to select the month. 10. Dial and move the cursor to the year. 11. Using the dialpad, enter the year. 12. Press to save the changes and exit. Associated Programming All programming functions associated with this feature are listed in the following table. Some functions must be programmed before the feature is operational and other functions are optional. The optional functions can affect how the feature operates. Setting the clock/calendar: Function NumberFunction NameRequired (Y)es or (N)o 002-7 Time Format for Telephone Display N
Issue 1AInfoSet 408 3 - 48Features Special Conditions Date and time can be changed using any multiline telephone in the system. By default, the clock is set to January 1, 1999 (Friday), 12:00 a.m. If is pressed while setting the date and time, the procedure is canceled and exits. The telephone is returned to the idle condition. Leap years are automatically set when the date (year) is specified. The time format (12-hour or 24-hour) is set using Function “002-7 – Time Format for Telephone Display”. Daylight savings time is not switched automatically, this must be done manually. If “99” is entered, the date is 1999. If set 00~98 is entered, the date is 2000~2098.
InfoSet 408Issue 1A System Manual3 - 49 Confirmation Dial This feature allows users to dial a telephone number which is displayed for confirmation during speed dialing, one-touch dialing, and scrolling caller identification numbers. This feature is available for InfoSet and Electra Elite multiline telephones. Feature Operation 1. Press . 2. Press (for Electra Elite telephones). 3. Dial the speed dial memory location number to display the stored telephone number. 4. Press (the appropriate outside line key) while the telephone number is displayed. The system automatically dials the displayed number. 1. Press . 2. Press (one-touch key) you want to confirm. 3. Press (the appropriate outside line key) while the telephone number is displayed. The system automatically dials the displayed number. Special Conditions Confirmation dialing is available for the following conditions: • Speed Dialing (system, extension and nested speed dialing) • One-Touch Dialing • Caller ID Scrolling Simple searches are possible when speed dial numbers are displayed by using # or . For example, if 19 is displayed and # is pressed, the display scrolls to 20. # = scrolls to the next stored speed dial number = scrolls to the previous stored speed dial number If an empty speed dial memory location is detected during a simple search, “Empty” is displayed in the telephone LCD. Confirmation dialing using a speed dial memory location number: Confirmation dialing using a one-touch key:
Issue 1AInfoSet 408 3 - 50Features When performing simple searches and the last speed dial memory location number is reached, the system scrolls to the first speed dial memory location number. For example, if 199 is displayed (system is set for 200 memory locations) and the user presses #, the system “rolls over” to 000. If 000 is displayed and is pressed, the system “rolls back” to 199. When calling preference is set to CO/PBX line preference using Function “209 – Outgoing Call Priority Mode”, confirmation dialing is accomplished by lifting the handset. Call restriction applies during confirmation dialing.