NEC Infoset 408 System Manual

							InfoSet 408Issue 1A
System Manual3 - 11
Automatic Hold
This feature allows a user to press a DSS key (Direct Station Selection) to page an
internal caller while an external call is in progress.  Once the DSS key is pressed, the
external caller is automatically placed on non-exclusive hold.  
This feature is available for the InfoSet and Electra Elite multiline telephones. 
Feature Operation  
1. While engaged on an external call, press the DSS key for the internal party.  The
external caller is automatically placed on hold and the internal call is made. 
2. Talk with the called party or page the called party. 
3. If you want to return to the holding party, press the appropriate line key. 
Special Conditions

After the preset hold recall timer expires, a hold recall is generated.
Placing a call on automatic hold:  
						

							Issue 1AInfoSet 408
3 - 12Features
Automatic Pause - Behind PBX
When a user places an external call using speed dial, redial, or saved dial  through a
PBX line, the system automatically inserts a pause into the dialed number.
Feature Operation  
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

The pause time is three seconds (fixed).
The initial value used by the system to indicate a pause is “9 -” (the system dials 9
and inserts a pause).
A maximum of six digits (three dialed digits and three pauses) can be programmed
for the PBX originating code.  However, only one pause can be inserted between
digits (i.e., two pauses cannot be dialed consecutively).
Not applicable.
Function 
NumberFunction NameRequired
(Y)es or
(N)o
010 Outgoing Call Access Code for PBX N 
						

							InfoSet 408Issue 1A
System Manual3 - 13
Automatic Redial
Automatic Redial simplifies repeated dialing to a busy telephone or when there is no
answer.  When set, redialing is automatically repeated at preassigned intervals.  The
intervals are assigned in system programming.
This feature is available for InfoSet and Electra Elite multiline telephones.
Feature Operation  
1. After receiving a busy tone or when there is no answer, press     .
2. Press   
 .
3. Press   
  .
4. The call is redialed automatically. The number of redial attempts is assigned in
system programming.  (Default = 7)
5. When the called party answers, either lift the handset or press  
  and begin
talking.
Note:If the call is not answered, it is disconnected.
Press        or lift the handset, then restore the handset.
- OR -
Automatic redial is automatically canceled when the specified number of redial
attempts has been exceeded.
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Setting automatic redial:
Canceling automatic redial:
Function 
NumberFunction NameRequired
(Y)es or
(N)o
005 Automatic Redial Timer N 
						

							Issue 1AInfoSet 408
3 - 14Features Special Conditions

If an external call is made using a PBX line, the call elapsed timer displays but does
not have any affect on the Automatic Redial condition.
If a disconnect or busy signal is detected by the system while on an analog external
line during Automatic Redial, the call is placed into wait mode (the time between redial
attempts).
When using an ISDN external line, a busy tone is not detected and the line is placed
into wait mode until release notification is received.  Automatic Redial continues until
the programmed number of retries is exceeded.  
If the user cancels Automatic Redial during wait mode, the external line is released
and the telephone returns to the idle condition (if the handset is in the cradle and the
speaker is off).  If the handset is off of the cradle or the speaker is on, internal dialtone
is received.
After the number of redials has exceeded the programmed number of redial attempts,
the external line is released and automatic redialing ends.
The following operations are enabled during automatic redialing.  A description of the
operation and the method for initiating the operation are provided below.  
If a call is answered at the telephone where Automatic Redial was initiated, redialing
is canceled.  
When Automatic Redial is set, the line key LED on the telephone where Automatic
Redial is initiated lights green.  The line key LED on all other telephones lights red.
If Automatic Redial is set while the handset is outside the cradle and the handset
remains outside the cradle during redialing, the user must press  
  to cancel
Automatic Redial.  If   
  is not pressed, Automatic Redial restarts when the user
hangs up.  
When outgoing calls are restricted on a line, automatic redialing is not allowed.  When
a Automatic Redial is attempted using that line, an error tone is generated. 
When a telephone is being used for automatic redialing, that telephone cannot be
used to place an external call on hold. Microphone On/Off  
    +    
 
Handset Mute On/Off  
    +     
Automatic Redial Enable  
    +       
Cancel Automatic Redial Lift Handset (off-hook)
Speaker On Handset in Cradle (on-hook)
Cancel Automatic Redial or 
Releases External Line 
  
						

							InfoSet 408Issue 1A
System Manual3 - 15 
Barge-in is not allowed while a telephone is being used for automatic redialing.
The user must manually cancel Automatic Redial; the system cannot automatically
cancel the operation.
Automatic Redial can only be set during a call attempt. 
						

							Issue 1AInfoSet 408
3 - 16Features
Automatic Release
This feature signals the system to release the line when an external caller abandons
the call.
This feature is available for InfoSet and Electra Elite multiline telephones and single
line telephones.
Feature Operation  
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

The timer for disconnect signal detection is specified in programming for external
lines.  This setting applies system-wide.
If a disconnect signal is received, the external line is automatically disconnected.
If a telephone is disconnected while accessing an external line, the associated line
key LED goes off.
Automatic Release functions during holding (exclusive/non-exclusive) and
conference calling.
When the user is engaged on a single-party call and the external party hangs up, the
user receives a busy tone.
Not applicable.
Function 
NumberFunction NameRequired
(Y)es or
(N)o
007 Disconnect Detection Duration Y 
						

							InfoSet 408Issue 1A
System Manual3 - 17
Background Music - External Speakers
When connecting with a Background Music (BGM) source, background music is
provided over external speakers.  
Feature Operation  
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

Music is not heard over external speakers unless backgound music speaker
connection is specified in system programming.
If paging, external ringing, and background music occur at the same time, the system
prioritizes the order they are processed as follows:
1.  External Speaker Paging
2.  External Ringing
3.  Background Music
Not applicable.
Function 
NumberFunction NameRequired
(Y)es or
(N)o
002-2 External Speaker Connection Y
002-6 Background Music Source Y
011 Background Music Destination Y 
						

							Issue 1AInfoSet 408
3 - 18Features
Background Music - Multiline Telephone Speakers
When connected to a background music (BGM) source, multiline telephone users can
listen to music over the multiline telephone speakers, while the telephone is idle.
Feature Operation  
1. Press    .
2. Dial   
	       (background music access code).
3. Press   
  .  Music is heard over the multiline telephone speakers.
1. Press   
 .
2. Dial   
	       (background music access code).
3. Press   
  .  Music is stopped over the multiline telephone speakers.
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Setting background music when the telephone is idle:
Canceling background music:
Function 
NumberFunction NameRequired
(Y)es or
(N)o
002-6 Background Music Source Y
011 Background Music Destination Y 
						

							InfoSet 408Issue 1A
System Manual3 - 19 Special Conditions

Background music toggles between the set and cancel settings each time the
background music access code is dialed (   
    	           ).
Background music volume is controlled by using up (
) and down (
) volume
controls on the telephone.      
 The set/cancel setting is preserved in the backup memory of the telephone.
If background music has not been specified in system programming, “ERROR” is
displayed in the telephone LCD when attempting to set background music using the
set/cancel access code.  
Background music is heard only when the telephone is in the idle condition.
Background music is temporarily suspended when the telephone is 
not idle. 
						

							Issue 1AInfoSet 408
3 - 20Features
Barge-In (Interrupting an External Call)
This feature allows one multiline telephone user to interrupt another user’s
conversation.  Barge-In can be programmed with or without an audible alert.
This feature is available for InfoSet and Electra Elite multiline telephones.
Feature Operation 
1. Press      or lift the handset.  
2. When you hear dialtone, press    
 .
3. Press   
  .
4. Press   
    (line key) to be interrupted.  Barge-In is enabled .
Special Conditions

Barge-in is enabled and disabled in system programming (default is disabled).
When barge-in is in progress, the conference key (    ) LED flashes on the
telephone used to initiate barge-in and remains solid on the telephone where barge-in
occurs.
When barge-in is in progress and the user (where barge-in occurs) places their
existing call on hold, the caller who initiated the barge-in is also placed on hold.  When
the call is picked up again (taken off of hold), the barge-in caller is also able to resume
listening to the conversation.
Barge-in also works for telephones programmed to only receive calls (i.e., those
telephones restricted from dialing out).
Barge-in is not allowed during the following conditions:
• when Automatic Redial is in progress.
• when dialing is in progress.
• before an internal user answers a call or before the user initiates an outgoing
external call.
• all conditions other than an external call in progress (i.e., hold, conference call,
etc.).  
• the called telephone is a member of a different tenant group.
A single line telephone cannot be used to initiate a barge-in.  However, single line
telephone conversations can be interrupted.
Interrupting a conversation using an outside line key: