NEC Infoset 408 System Manual

							InfoSet 408Issue 1A
System Manual3 - 161
1. Press     .
2. Dial    
       .
3. Dial   

   .
4. Lift the handset.
5. Press  
 (
= louder or = softer) to increase or decrease the volume
(

for Elite telephones Ù = louder or  Ú = softer). 
1. Lift the handset.
2. Press  
 (
= louder or = softer) to increase or decrease the volume
(

for Elite telephones Ù = louder or  Ú = softer). 
1. Press   
   .
2. Press  
 (
= louder or = softer) to increase or decrease the volume
(

for Elite telephones Ù = louder or  Ú = softer).
3. Go on-hook.
- OR -
While using the speakerphone, press   (
= louder or = softer) to
increase or decrease the volume (

for Elite telephones Ù = louder or
Ú=softer).
Special Conditions

LCD contrast can be adjusted using
(Electra Elite telephones only).
The manual volume and contrast settings are preserved regardless of the original
setting in system programming.
When  the user presses the InfoSet volume key     (
= louder or = softer)
while the telephone is in the idle condition, the volume of incoming calls is
adjusted.  When the user press the Electra Elite volume key

(Ù = darker or
Ú=lighter) while the telephone is in the idle condition, the LCD contrast is
adjusted.
Changing the off-hook ringing volume on InfoSet or Elite telephones:
Changing the handset receiver volume on InfoSet or Elite telephones:
Setting speaker volume: 
						

							Issue 1AInfoSet 408
3 - 162Features
Tenant Service
This feature allows the outside lines to be subdivided in into two tenant groups or call
pickup groups.  This allows each tenant to have access to their own assigned outside
line.  Users cannot pick up calls coming into another tenant group.
Feature Operation 
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

Each external line and telephone is assigned to tenants 1 or 2 using system
programming.  At default, all external lines and telephones are assigned to tenant 1.
Each external line can be assigned to more than one tenant (i.e., duplicate tenant
allowed).  However, telephones can only be a member of one tenant group (i.e.,
duplicate tenants are not allowed).
CO/PBX LEDs associated with other tenants will not light when in use.
The following features are available when users are members of different tenant
groups:
• All Call Page
• Automatic Callback
• Call Pickup Group
• Call Transfer
• Conference Add-On
• Internal Voice/Tone Signaling
• Step Call
• Tone Override
Not applicable.
Function 
NumberFunction NameRequired
(Y)es or
(N)o
401 Trunk Line Assignment for Tenant 1 Y
402 Trunk Line Assignment for Tenant 2 Y
403 Tenant-to-Telephone Assignment Y 
						

							InfoSet 408Issue 1A
System Manual3 - 163 
The following features are not available when users are members of different tenant
groups:
• Barge-In (Interrupting an External Call)
• Holdfree Transfer
• Manual Line Seizure
• Privacy on all Calls
• Specified CO/PBX Line Seizure
• Trunk Queuing 
						

							Issue 1AInfoSet 408
3 - 164Features
Timed Alarm
A timed alarm can be set to any multiline telephone as a reminder of a scheduled
time.  The user can program the system to automatically send a reminder alarm to
their telephone.  Two timed alarms are available system-wide.
This feature is available for InfoSet and Electra Elite multiline telephones.
Feature Operation 
1. Press    .
2. Dial    
       (Alarm 1) or          (Alarm 2).
3. Enter the time (hours and minutes) when you want the alarm to sound.
4. Press   
 .
 
1. Press   
 .
2. Dial    
    
   (Alarm 1) or            (Alarm 2).
3. Press   
 .
 
1. Press   
 .
2. Dial   
     
   (Alarm 1) or             (Alarm 2).
3. Press   
 .
 
1. Press   
 .
2. Dial   
        .
3. Press   
 .
Setting a timed alarm:
Canceling a timed alarm:
Confirming a timed alarm :
Canceling a timed alarm: (attendant position only): 
						

							InfoSet 408Issue 1A
System Manual3 - 165 Special Conditions

In the following cases, no alarm is sounded:
• A handsfree call is in progress or room monitoring is in progress.
• An internal voice announced call or tone signal call is being received.
• An incoming doorphone ringing call.
Alarm 1 automatically resets (releases) when it sounds.
Alarm 2 does not reset, it sounds each day at an preassigned time.
If both alarms are set to the same time, only alarm 1 sounds.  Alarm 2 will sound at
the next preassigned time.  
A user can cancel an alarm that sounds at their telephone by pressing any of the keys
on the telephone (except the volume key).
Feature access codes and preset times can be assigned to a one-touch/feature
access key.  When a timed alarm sounds, the LED on the one-touch/feature access
key (where the access code or time is assigned) lights red while the alarm sounds. 
When an alarm sounds, “ALARM: X” is shown in the telephone display for 10
seconds.  (X = 1 or 2)
An alarm can sound when the user has a call in progress.
Preset times must be specified in military time (24-hour clock = 00:00~23:59).
Only attendant positions can be used to reset alarms system-wide.
Both alarms can be reset system-wide.
When a timed alarm is set on an InfoSet telephone, a clock icon is also shown in the
telephone display.  The icon disappears when Alarm 1 ends, however if Alarm 2 is
set, the clock is continually displayed.    
						

							Issue 1AInfoSet 408
3 - 166Features
Tone Override
Tone Override is used by one user to signal another user, who is engaged on a call,
that they have an incoming call.  The called party can answer the incoming call by
putting the existing call on hold.
This feature also allows the user to switch between a tone override call and an
existing call.  When the user answers the tone override call, the existing call is put on
hold.  By pressing   
  , the user can switch between the two calls.  
This feature is available for the InfoSet and Electra Elite multiline telephones and
single line telephones.
Feature Operation 
1. After hearing a tone, dial        (set as default) to send the override tone.
2. After hearing a confirmation tone, wait for the called party to answer call.
 
After hearing the override tone, press    

    and talk with the calling party.
 
1. After hearing the override tone, press   

   to put the existing call on hold and to
answer override call.
2. Talk with the override caller.
3. To switch between the two callers, press   
  .
Special Conditions

This feature is not available if the telephone is in one of the following conditions:
• The telephone is being used to assign one-touch/feature access keys, speed
dial numbers, scrolling, etc.
• The telephone is being used to program the system.
• A single line telephone is called.
• The called telephone is set to do not disturb.
Tone override is only enabled when the called telephone is busy.
Originating a Tone Override:
Answering a Tone Override:
Answering the override call and switching between callers: 
						

							InfoSet 408Issue 1A
System Manual3 - 167 
The user can answer the tone override by pressing   
   (during an internal/external
call or while engaged in an add-on conference).
A single line telephone has 30 seconds to send a tone override before it is disabled.
If the user is speaking on the speakerphone and a tone override is received, the
speech path is temporarily disrupted and the party sending the tone override hears a
call waiting tone.
When tone override is released, the telephone display returns to the previous
condition.
A telephone cannot receive multiple tone overrides.
If a user is engaged on an external call and hangs up while a tone override is being
received, the call becomes an internal call.
A tone override call can be made to users who are members of another tenant group.
The tone override tone is generated each time the tone override operation is
performed. 
						

							Issue 1AInfoSet 408
3 - 168Features
Trunk Outgoing Restriction
When telephones are assigned this feature, users are restricted from making some
(or all) external calls (such as long distance calls).  Users can continue to answer calls
however or may be able to make internal calls only.  What is restricted is determined
by individual needs and is programmed in system programming.
This feature is available for the InfoSet and Electra Elite multiline telephones and
single line telephones.
Feature Operation 
Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

A telephone that has outgoing restriction enabled cannot bypass the restriction by
pressing  
  (for InfoSet telephones) or(for Electra Elite telephones) when a
call is received.  If the user attempts to make a call, the call is disconnected and
“ERROR” is displayed in the telephone LCD.
At system default, all external lines and all telephones are enabled for both incoming
and outgoing calls.
Outgoing restriction can be programmed for each external line and telephone using
system programming.
Depends on how this feature is programmed.
Function 
NumberFunction NameRequired
(Y)es or
(N)o
351~354 Restricting Outgoing Calls for Trunk Lines 1~4 Y 
						

							InfoSet 408Issue 1A
System Manual3 - 169
Trunk Queuing
When all outside lines are busy, telephone users can queue onto the busy line.  When
the line becomes available the system rings the telephone user to notify them that the
a line is available.  The user can cancel the queue at any time.
This feature is available for InfoSet and Electra Elite multiline telephones and single
line telephones.
Feature Operation 
1. Press the appropriate external line key.
- OR -.
Lift the handset and dial   
	 .
- OR -
Press     and dial  	 .
2. When you hear the busy tone, dial       .  The telephone display indicates
the queue is set.
3. When you hear the recall, lift the handset or press   
  .
4. Dial the desired telephone number.
1. Lift the handset or press   
  .
2. Dial    
     	   .  The telephone display indicates the queue is canceled. 
Setting trunk queuing when all external lines are busy:
Canceling trunk queuing: 
						

							Issue 1AInfoSet 408
3 - 170Features Associated Programming
All programming functions associated with this feature are listed in the following table.
Some functions must be programmed before the feature is operational and other
functions are optional.  The optional functions can affect how the feature operates.    
Special Conditions

Trunk queuing is not allowed if the telephone is a member of a different tenant group.
Trunk queuing is enabled for the following conditions:
• When    
         and  the trunk number are dialed to seize a specific external
line.
• When dial access code   
	   is dialed.
• When the telephone is set for external line preference.
If the telephone is not set to seize an external line, trunk queuing is disabled for that
telephone and an error tone is heard when trunk queuing is attempted.
The following messages are displayed when trunk queuing is enabled/disabled:
• Enabled = TRUNK QUE SET
• Disabled = TRUNK QUE CNCL
If the telephone is equipped with an LCD, “LINE IDLE” is displayed to notify the user
the line is now available.
The system provides ring notification to the telephone that set trunk queuing for 10
seconds.  After 10 seconds, ringing stops and trunk queuing is released.
If trunk queuing is set to an external line and an incoming call is received on that line,
trunk queuing notification is delayed until after that telephone is idle.
If there is more than one telephone queued to the same external line, the recall is
generated in the order in which the telephones set trunk queuing.  If one of the
queued telephones is busy when recall is attempted, the recall is directed to the next
idle telephone.  The busy telephone remains in the queue and will be recalled when
the telephone becomes idle.   
Function 
NumberFunction NameRequired
(Y)es or
(N)o
001-6 Trunk Line Direct Access N
002-8 Private Call N
209 Outgoing Call Priority Mode N