NEC Infoset 408 System Manual

							Issue 1AInfoSet 408
iiTable of Contents
9.5 PC Connection  .......................................................................... 1-12
9.6 Relay Contact  ............................................................................ 1-12
Section 10 Battery Backup  .............................................................................. 1-12
10.1 System Backup .......................................................................... 1-12
10.2 Memory Backup ......................................................................... 1-12
Chapter  2    Installation
Section  1 Basic Installation  ............................................................................. 2-1
1.1 Unpacking the KSU  ..................................................................... 2-1
1.2 Opening the KSU and Attaching the Batteries  ............................ 2-2
1.3 Wall Mounting the KSU  ............................................................... 2-5
1.4 Installing the External Speaker Relay Cable  ............................... 2-7
Section 2 Installing Electronic Telephone Units  ......................................... 2-10
2.1 Installing the ESI(3)-B10 ETU  ................................................... 2-10
2.2 Installing the COI(2)-B10 ETU  ................................................... 2-12
2.3 Installing the CID(2)-B10 UNIT  .................................................. 2-15
2.4 Installing the SLI(2)-B10 ETU  .................................................... 2-18
2.5 Installing the PBR-B10 ETU  ...................................................... 2-21
2.6 Installing the MIF-B10 ETU  ....................................................... 2-22
2.7 Installing the DPH-B10 ETU  ...................................................... 2-25
Section 3 Installing Background Music for Music On Hold and External
Speakers for Paging ...................................................................... 2-29
Section 4 Connecting Telephones Cords  .................................................... 2-30
4.1 Connecting InfoSet Telephones  ................................................ 2-30
4.2 Connecting Electra Elite Telephones  ........................................ 2-31 
						

							InfoSet 408Issue 1A
System Manualiii
Section 5 Installing a Dterm® Cordless Lite Telephone ............................... 2-32
5.1 Selecting an Installation Location  ..............................................2-32
5.2 Connecting the Telephone Cords  ..............................................2-33
5.3 Applying Power to the Base Unit  ...............................................2-33
Section 6 Installing the Dterm® Cordless Telephone ................................... 2-34
6.1 Selecting an Installation Location  ..............................................2-34
6.2 Connecting the Telephone Cords  ..............................................2-35
6.3 Applying Power to the Base Unit  ...............................................2-35
Section 7 Replacing Batteries and Fuses  .................................................... 2-36
7.1 Replacing the Backup Batteries in the KSU  ..............................2-36
7.2 Replacing the Lithium Batteries in the KSU  ...............................2-39
7.3 Replacing a Fuse  .......................................................................2-41
Chapter  3    Features
Section  1 Introduction  ..................................................................................... 3-1
Section 2 Differences in Telephone Types  .................................................... 3-1
All Call Page ................................................................................................  3-3
Ancillary Device Connection ........................................................................  3-5
Answer Hold ................................................................................................  3-6
Answer Key .................................................................................................  3-7
Attendant Positions ......................................................................................  3-8
Automatic Callback......................................................................................  3-9
Automatic Day/Night Mode Switching .......................................................  3-10
Automatic Hold ..........................................................................................  3-11
Automatic Pause - Behind PBX .................................................................  3-12
Automatic Redial .......................................................................................  3-13
Automatic Release ....................................................................................  3-16
Background Music - External Speakers ....................................................  3-17 
						

							Issue 1AInfoSet 408
ivTable of Contents Background Music - Multiline Telephone Speakers ...................................  3-18
Barge-In (Interrupting an External Call) .....................................................  3-20
Battery Backup – System Memory ............................................................  3-22
Battery Backup – System Power (Built-In).................................................  3-23
Busy Lamp Field - Multiline Telephones ....................................................  3-24
Callback Request....................................................................................... 3-25
Call Elapsed Timer .................................................................................... 3-27
Call Forward - All Calls ..............................................................................  3-28
Call Forward – Busy/No Answer ................................................................  3-30
Caller Identification .................................................................................... 3-33
Caller ID Scrolling ......................................................................................  3-34
Call Pickup Group ......................................................................................  3-35
Call Restriction ........................................................................................... 3-37
Call Restriction Override using System Speed Dial...................................  3-39
Call Transfer ..............................................................................................  3-40
Call Waiting Indication ...............................................................................  3-43
Character Registration ...............................................................................  3-44
Clock/Calendar Display .............................................................................  3-47
Confirmation Dial ....................................................................................... 3-49
Conference Add-On ...................................................................................  3-51
Consecutive Speed Dial ............................................................................  3-54
Digital Voice Mail ....................................................................................... 3-55
Delayed Ringing ........................................................................................  3-56
Direct Inward Termination ..........................................................................  3-57
Direct Paging Access.................................................................................  3-58
Direct Station Selection .............................................................................  3-60
Distinctive Ringing .....................................................................................  3-62
Door Lock Release .................................................................................... 3-63
Door/Monitor Telephone ............................................................................  3-64
Do Not Disturb (DND) ................................................................................ 3-66 
						

							InfoSet 408Issue 1A
System Manualv DP to DTMF Switching ..............................................................................  3-67
Extension Hunting .....................................................................................  3-69
Extension Name Assignment ....................................................................  3-71
External Paging (Meet-Me) ........................................................................  3-72
External Tone Ringer via External Speaker ..............................................  3-74
Flash Key ...................................................................................................  3-75
Flexible Line Key .......................................................................................  3-76
Flexible Numbering Plan ...........................................................................  3-77
Flexible Ringing Assignment .....................................................................  3-78
Flexible Timeout ........................................................................................  3-79
Full Handsfree Operation ..........................................................................  3-82
Handset Microphone Control .....................................................................  3-84
Handsfree Answerback .............................................................................  3-85
Handsfree Dialing and Monitoring .............................................................  3-86
Headset Connection ..................................................................................  3-87
Holdfree Transfer.......................................................................................  3-89
Hold with Recall (Exclusive and Non-Exclusive) .......................................  3-90
Howler Tone Service .................................................................................  3-93
Icon Display ...............................................................................................  3-94
I-Hold Indication .........................................................................................  3-95
Incoming Call Identification ........................................................................  3-96
Internal Recall ............................................................................................  3-98
Internal Voice/Tone Signaling ....................................................................  3-99
I-Use Indication ........................................................................................  3-101
Key Function/Multifunction Registration ..................................................  3-102
Manual Line Seizure ................................................................................  3-103
Manual Pause ..........................................................................................  3-104
Message Waiting Indication for Voice Mail ..............................................  3-105
Microphone Control .................................................................................  3-106
Music on Hold ..........................................................................................  3-107 
						

							Issue 1AInfoSet 408
viTable of Contents Nesting Dial ............................................................................................. 3-108
Night Mode ..............................................................................................  3-111
Off-Hook Ringing ..................................................................................... 3-114
One-Touch/Feature Access Keys – User Programmable ........................  3-115
PC Programming ..................................................................................... 3-119
Power Failure Transfer ............................................................................  3-121
Preset Dialing ..........................................................................................  3-122
Prime Line Assignment ............................................................................  3-123
Privacy on all Calls.................................................................................. 3-125
Programmable Pause for Speed Dial ......................................................  3-127
Programming from Multiline Telephone ...................................................  3-128
Resident System Program ....................................................................... 3-129
Ringing Line Preference ..........................................................................  3-130
Room Monitor Telephone ........................................................................  3-131
Seized Trunk Name/Number Display ......................................................  3-133
Single Line Telephone Access ................................................................  3-135
Single Line Telephone Adapter ...............................................................  3-138
Softkeys ...................................................................................................  3-140
SPD (InfoSet) or Redial (Electra Elite) Key ............................................. 3-144
Specified CO/PBX Line Seizure ..............................................................  3-146
Speed Dial – Extension ...........................................................................  3-147
Speed Dial – System ...............................................................................  3-151
Station Message Detail Recording (SMDR) ............................................  3-154
Step Call ..................................................................................................  3-156
Stored Hookflash ..................................................................................... 3-157
System Set Button ...................................................................................  3-159
Telephone Volume Control ......................................................................  3-160
Tenant Service ......................................................................................... 3-162
Timed Alarm ............................................................................................  3-164
Tone Override ..........................................................................................  3-166 
						

							InfoSet 408Issue 1A
System Manualvii Trunk Outgoing Restriction ......................................................................  3-168
Trunk Queuing .........................................................................................  3-169
Two-Color LEDs (Lamp) ..........................................................................  3-171
User Programming ..................................................................................  3-172
Chapter  4    Telephones
Section  1 Introduction  ..................................................................................... 4-1
1.1 InfoSet 408 Telephones  ...............................................................4-1
1.2 Electra Elite Telephones  ..............................................................4-2
Section 2 Wall Mounting Telephones ............................................................. 4-6
2.1 Wall Mounting the InfoSet Telephones  ........................................4-6
2.2 Wall Mounting the Electra Elite Telephones  ..............................4-10
2.2.1 Wall Mounting using the Base Unit  ................................. 4-10
2.2.2 Installing the Wall Mount Unit and Mounting the 
Telephone using the WMU-U Unit  .................................. 4-16
2.3 Wall Mounting Single Line Telephones  .....................................4-20
Section 3 Adjusting the Height of Telephones ............................................ 4-23
3.1 Adjusting the Height of InfoSet Telephones  ..............................4-23
3.2 Adjusting the Height of the Electra Elite Telephones .................4-24
3.3 Adjusting the LCD on the Electra Elite Display Telephones  ......4-26
Section 4 Installing Line Card Labels and Protective Plastic Panels 
on Telephones  ............................................................................... 4-27
4.1 Installing the Line Card Labels and Protective Plastic 
Panel on the InfoSet Telephones  ..............................................4-27
4.2 Installing the Line Card Labels and Protective Plastic 
Panel on the Electra Elite Telephones .......................................4-29
4.3 SLT(1)-U10 ADP (Single Line Telephone Adapter)  ...................4-30
4.3.1 Connecting the SLT(1)-U10 ADP to the System  ............. 4-30
4.3.2 Wall Mounting the SLT(1)-U10 ADP  ............................... 4-32 
						

							Issue 1AInfoSet 408
viiiTable of Contents
Section 5 Wall Mounting Template for InfoSet Telephones  ....................... 4-33
Chapter  5    Optional Equipment
Section  1 General Information  ........................................................................ 5-1
Section 2 Preparing the Telephone for Adapter Installation  ........................ 5-1
Section 3 Installing Adapters  .......................................................................... 5-5
3.1 ACA-U Unit  (AC Adapter)  ........................................................... 5-5
3.1.1 Connecting the ACA-U Unit ............................................... 5-5
3.2 ADA-U Unit  (Ancillary Device Adapter)  ...................................... 5-6
3.2.1 Connecting Cables to the ADA-U Unit  .............................. 5-6
3.2.2 Switch Settings  ................................................................5-10
3.2.3 Installing an ADA-U Unit on an Electra 
Elite Telephone  ...............................................................5-11
3.3 APR-U Unit  (Analog Port Ringer)  ............................................. 5-12
3.3.1 Installing an APR-U Unit on a Telephone ........................5-13
3.3.2 Switch Settings  ................................................................5-14
3.3.3 Connecting Cables on the APR-U Unit  ...........................5-15
3.4 HFU-U (BK)/(WH) Unit (Handsfree Unit)  ................................... 5-16
3.4.1 Installing an HFU-U (BK)/(WH) Unit on a Telephone  ......5-16
3.4.2 Installing the External Microphone  ..................................5-16
3.4.3 Switch Settings  ................................................................5-17
3.5 CTA-U Unit  (Computer Telephony Application) ........................ 5-18
3.5.1 Installing the CTA-U Unit  .................................................5-19
3.5.2 Connecting the Cables on the CTA-U Unit ......................5-20
3.5.3 Installing the Driver on the PC .........................................5-20 
						

							InfoSet 408Issue 1A
System Manualix
Chapter  6    Telephone Programming
Section  1 Introduction  ..................................................................................... 6-1
Section 2 Entering Programming Mode  ......................................................... 6-1
2.1 Programming Guidelines  .............................................................6-2
Section 3 Programming Functions ................................................................. 6-4
Chapter  7    PC Programming
Section  1 Introduction  ..................................................................................... 7-1
Section 2 Hardware and Software Requirements  ......................................... 7-1
Section 3 Installing PC Programming Software  ............................................ 7-2
Section 4 Starting PC Programming  .............................................................. 7-2
Section 5 Using PC Programming  .................................................................. 7-3
Section 6 Infoset 408  Programming Menus .................................................. 7-5
6.1 Main Menu Screen .......................................................................7-5
6.2 Switch Menu  ................................................................................7-6
6.3 Phones .........................................................................................7-8
6.3.1 Line Keys  .......................................................................... 7-9
6.3.2 One-Touch Keys  ............................................................. 7-11
6.3.3 Speed Dialing  .................................................................. 7-13
6.4 Ringing .......................................................................................7-16
6.5 Restricted Dialing .......................................................................7-18
6.6 New File  .....................................................................................7-21
6.7 Load File  ....................................................................................7-23
6.8 Save File  ....................................................................................7-24
6.9 Copy ..........................................................................................7-26
6.10 D.E.S.I. ......................................................................................7-28 
						

							Issue 1AInfoSet 408
xTable of Contents
6.11 Report ........................................................................................ 7-30
6.11.1 System Report .................................................................7-31
6.11.2 Telephone-Based Report  ................................................7-33
6.11.3 Trunk-Based Report  ........................................................7-35
6.11.4 Non-Default Value Report  ...............................................7-37
6.12 Help ........................................................................................... 7-38
6.13 Connect ..................................................................................... 7-40
6.14 Upload ....................................................................................... 7-41
6.15 Download ................................................................................... 7-42
6.16 Disconnect ................................................................................. 7-43
6.17 Expert ........................................................................................ 7-44
6.18 Wizard ....................................................................................... 7-46
Appendix  A   Feature Access Codes and Special Numbers Lists
Appendix  B   Tone Patterns
Appendix  C   Glossary of Terms 
						

							System Manualxi
List of Figures
Figure 1-1 Connecting the ESI to the Multiline Telephone Using Twisted 
2-Pair Cable  ................................................................................................. 1-7
Figure 2-1 Removing the Front Cover  ........................................................................... 2-2
Figure 2-2 Attaching the Backup Battery Connectors  .................................................... 2-3
Figure 2-3 Installing the Lithium Battery  ........................................................................ 2-3
Figure 2-4 Setting the Battery Memory Switch  .............................................................. 2-4
Figure 2-5 Securing the KSU to the Wall  ....................................................................... 2-5
Figure 2-6 Connecting the Trunk Lines and Telephones to the System  ........................ 2-6
Figure 2-7 Removing the Plastic Knockout  .................................................................... 2-7
Figure 2-8 Attaching the Speaker Relay Cables ............................................................ 2-8
Figure 2-9 Inserting the Connector into the Terminal  .................................................... 2-9
Figure 2-10 Inserting the Telephone Cord into the Jack .................................................. 2-9
Figure 2-11 Installing the ESI ETU into the KSU  ........................................................... 2-11
Figure 2-12 Connecting the Telephones to the KSU  ..................................................... 2-11
Figure 2-13 Installing the COI ETU into the KSU ........................................................... 2-12
Figure 2-14 Removing the ISDN Knockout  .................................................................... 2-13
Figure 2-15 Inserting the Cable into the ISDN Slot  ........................................................ 2-13
Figure 2-16 Inserting the Cable into the COI ETU  ......................................................... 2-13
Figure 2-17 Connecting Additional Lines to the KSU  .................................................... 2-14
Figure 2-18 Connecting Optional Devices to the COI ETU ............................................ 2-14
Figure 2-19 Installing the First CID Unit  ......................................................................... 2-15
Figure 2-20 Installing the Second CID Unit  ................................................................... 2-16
Figure 2-21 Piggybacking the COI(2) ETU and CID Unit ............................................... 2-16