NEC Infoset 408 System Manual
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InfoSet 408Issue 1A System Manual3 - 151 Speed Dial – System Speed dialing can be assigned on a system-wide basis. System speed dialing can be set to 200 numbers or 80 numbers. If 200 is selected, individual users are not allowed to assign personal speed dialing numbers on their telephones. If 80 is selected, then each telephone user can set up to 20 personal speed dial numbers and 80 speed dial numbers are reserved for system speed dialing. This feature is available for InfoSet and Electra Elite multiline telephones and single line telephones. Single line telephones can be used to set up and originate speed dialing but cannot be used to confirm speed dial numbers. Programming, deleting and verifying speed dial numbers can only be performed using an attendant telephone (ports 1 and 2). Feature Operation 1. Press . 2. Press (InfoSet multiline telephones) or(Electra Elite multiline telephones). 3. Dial the speed dial buffer number where the number will be stored ( ~ or ~ ). 4. Dial the telephone number (maximum 24 digits). If a pause is needed, press either or. If a hookflash is needed, press either or. If nesting numbers, press orto enter the brackets. If entering an associated “name” (alphabetic characters), press . (Refer to Character Registration on page 3-44 for instructions about entering alphanumeric characters.) 5. Press . 1. Press (outside line key). 2. Lift the handset. 3. When dialtone is heard, press (InfoSet multiline telephones) or (Electra Elite multiline telephones). 4. Dial the appropriate speed dial buffer number ( ~ or ~ ). Programming a speed dial number from an attendant telephone: Placing a speed dial call in from a telephone in a key function (squared) system:
Issue 1AInfoSet 408 3 - 152Features 1. Press (InfoSet multiline telephones) or(Electra Elite multiline telephones). 2. When dialtone is heard, dial the appropriate speed dial buffer number ( ~ or ~ ). 1. Lift the handset. 2. When internal dialtone is heard, dial . 3. Dial the speed dial buffer number ( ~ or ~ ). 1. Press . 2. Press (InfoSet multiline telephones) or (Electra Elite multiline telephones). 3. Dial the speed dial memory location number where the telephone number is stored ( ~ or ~ ). If deleting the associated “name” (alphabetic characters), press . If only deleting the speed dial number, proceed to the next step. 4. Press . 1. Press . 2. Press (InfoSet multiline telephones) or (Electra Elite multiline telephones). 3. Dial the speed dial memory location number where the telephone number is stored ( ~ or ~ ). 4. The number is displayed in the telephone LCD. Placing a speed dial call from a telephone in a multifunction (non-squared or hybrid) system: Placing a speed dial call using a single line telephone: Deleting a speed dial number using an attendant telephone: Confirming a speed dial number using a multiline telephone:
InfoSet 408Issue 1A System Manual3 - 153 Special Conditions Speed dial numbers are stored in redial memory. Speed dialing memory is stored in the system’s backup battery. The maximum number of digits that can be stored in a speed dial memory location is 24. If the user attempts to dial more than 24 digits, “ERROR” is displayed in the telephone LCD for five seconds. When a pause ( ) or hookflash ( ) is programmed as part of the speed dial number, it is counted as a digit. If a user attempts to initiate speed dialing from a speed dial memory location that has not been programmed, “XX:EMPTY or XXX:EMPTY is displayed in the telephone LCD. (XX or XXX = Speed Dial Memory Location Number). If a call is originated for a speed dial memory location that has both the telephone number and associated “name” programmed, the number and name are displayed in the telephone LCD. Once the called party answers, the telephone LCD displays the clock. If a call is originated on a CO line using a stored speed dial number for which no PBX access code is defined and the system supports both CO and PBX lines, the CO line is released and an error tone is generated. Entering a pause, hookflash or nesting numbers is only available if programming speed dial numbers on multiline telephones (i.e., these are not available when programming speed dial numbers on single line telephones). A maximum of five system and extension (personal) speed dial memory location numbers can be programmed into one speed dial memory location. An external speed dial memory location number can be assigned to a one-touch/ feature access key. System speed dial numbers can be nested under extension (personal) speed dial memory locations however, extension speed dial numbers cannot be nested under system speed dial memory locations. Contents of the speed dial memory location can be verified and cleared.
Issue 1AInfoSet 408 3 - 154Features Station Message Detail Recording (SMDR) Station Message Detail Recording provides detailed calls records of system telephone usage. This feature is useful for controlling costs by identifying telephone users, trunk usages, and numbers dialed. SMDR supports the connection of call accounting equipment that audits local and long distance telephone bills. An MIF-B10 ETU is required to support this feature. This feature is available for the InfoSet and Electra Elite multiline telephones and single line telephones. Feature Operation Associated Programming All programming functions associated with this feature are listed in the following table. Some functions must be programmed before the feature is operational and other functions are optional. The optional functions can affect how the feature operates. Special Conditions If a power failure occurs during a call, the call is terminated and the call record information is lost. If the SMDR feature is disabled in system programming (Function “002-9 – Station Message Detail Recording”), printout or data storage is not performed. SMDR only generates information for outgoing and transferred outgoing calls. If a printer is not connected to the system or if the printer is not operating, the MIF-B10 ETU can store information for 200 calls. Once the memory is full, the oldest call record is erased and the new record is stored. Not applicable. Function NumberFunction NameRequired (Y)es or (N)o 002-9 Station Message Detail Recording Y 024 Print Format N 025 Baud Rate to Printer Y 026 Stop Bit for Printer N
InfoSet 408Issue 1A System Manual3 - 155 When the memory on the MIF-B10 ETU becomes 80% full, the system generates an alert that is displayed on an attendant position telephone LCD. When the memory falls below 80% the alert clears from the telephone LCD. Using , the user manually switches between PC programming mode and SMDR mode. If PC programming mode is selected, SMDR data is stored in memory on the MIF-B10 ETU. IF SMDR mode is selected, SMDR data is sent to the printer connected to the MIF-B10 ETU. If a PC is connected to the system instead of a printer and SMDR mode has been selected, SMDR data is output to the PC (i.e., no data is stored in memory on the MIF-B10 ETU). When the printer is connected, data stored in memory on the MIF-B10 ETU is printed out. New call records are printed as they are received. No record is generated if the caller hangs up before the elapsed call timer starts. The print format is: The EIA RS-232C port, used to interface with the external device, must conform to the following specifications: Synchronization: Start/Stop Data Length: 8 bits Parity Bits: None Stop Bits: 1 Start Bits: 1 Baud Rate: Up to 38,400 bps Cable: RS-232C (D-sub, 9-pin) straight 10 1 OUT 01-25 09:15:25 09:17:30 9727517626 External Line NumberType of CallCall Stop TimeDialed Telephone Number Month Day Extension Nu mberCall Start Ti m e OUT = Outgoing Call TRF = Transferred Call
Issue 1AInfoSet 408 3 - 156Features Step Call This feature allows a user, who calls a busy extension, to call the next extension number in the system by simply dialing a preassigned digit. This can be done without having to hang up between call attempts. This feature is available for the InfoSet and Electra Elite multiline telephones and single line telephones. Feature Operation 1. Dial another extension number. 2. If that extension is also busy, continue this process until you reach an idle extension number. Associated Programming All programming functions associated with this feature are listed in the following table. Some functions must be programmed before the feature is operational and other functions are optional. The optional functions can affect how the feature operates. Using the Step Call feature when calling a busy extension: Function NumberFunction NameRequired (Y)es or (N)o 206 Extension Number Assignment N
InfoSet 408Issue 1A System Manual3 - 157 Stored Hookflash This feature allows a hookflash to be stored in a speed dial memory location. This allows multiline telephone users to store the hookflash which is used to allow access to features such as transferring calls, conferencing, in a speed dial buffer, etc. This feature is available for InfoSet and Electra Elite multiline telephones. Feature Operation 1. Press . 2. Press (for InfoSet telephones) or(for Elite telephones). 3. Enter the speed dial memory location number. 4. Press (for InfoSet telephones) or(for Elite telephones). This enters a hookflash. 5. Enter the telephone number to be stored in the speed dial memory location. 6. Press . 1. Press . 2. Press (for InfoSet telephones) or(for Electra Elite telephones). 3. Press the one-touch/feature access key where the number will be stored. 4. Press . 5. Press (for InfoSet telephones) or(for Electra Elite telephones). 6. Enter the telephone number to be stored in the speed dial memory location. 7. Press . Note:The external line must be assigned as a PBX line using Function “107 – Trunk Line Type”. Programming a hookflash on a one-touch/feature access key for speed dialing: Programming a hookflash on a one-touch/feature access key for speed dialing when the external line is a PBX line:
Issue 1AInfoSet 408 3 - 158Features Associated Programming All programming functions associated with this feature are listed in the following table. Some functions must be programmed before the feature is operational and other functions are optional. The optional functions can affect how the feature operates. Special Conditions This feature is only available for multiline telephones. A hookflash can be entered for system and station speed dial numbers. Function NumberFunction NameRequired (Y)es or (N)o 107 Trunk Line Type N
InfoSet 408Issue 1A System Manual3 - 159 System Set Button This feature allows the user to enter system programming mode without using the step-by-step method for entering programming. This feature is only available for the InfoSet telephones. Feature Operation 1. Remove the protective plastic panel that covers the line keys. 2. Press the Set button (this can be done while engaged on an external call or while the telephone is in the idle condition). 3. Make the system programming changes. (Data is not written to system memory until the telephone is in the idle condition.) Special Conditions System programming can also be accessed by pressing: and . Activating the system set button: Set Button
Issue 1AInfoSet 408 3 - 160Features Telephone Volume Control This feature allows Multiline Telephone users to control the handset and the speaker/ ringing volume by pressing the up and down volume buttons on the telephone. It also allows the user to change the contrast on the LCD of the Electra Elite telephones. This feature is available for the InfoSet and Electra Elite telephones. Feature Operation 1. Press or lift the handset. 2. Dial . 3. Dial . 4. Press (= louder or = softer) to increase or decrease the volume ( for Elite telephones Ù = louder or Ú = softer). 1. Press . 2. Dial . 3. Dial . 4. Press (Ù = darker Ú = lighter) to increase or decrease the LCD contrast. 5. Go on-hook. - OR - While the telephone is idle, press(Ù = darker Ú = lighter) to increase or decrease the LCD contrast. Changing the on-hook ringing volume on InfoSet or Elite telephones: Changing the LCD contrast (Electra Elite telephones only):