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Lucent Technologies DEFINITY Enterprise Communications Server Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Instructions Manual
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DEFINITY® Enterprise Communications Server Application Notes for Type Approval Issue 1 June 1999 Application Notes for Type Approval 403 South Africa Feature Administration The sc reen d isp lays shown in this sec tion were effec tive the d ate the typ e ap p roval was award ed . The sc reens may have c hang ed sinc e that d ate. Only those feature-related p arameters that may have a Typ e Ap p roval or b asic c onnec tivity imp lic ation for a p artic ular c ountry are listed here. nARS/AAR Ad ministration To enab le ARS administration, on the System-Parameters Customer-Op tions sc reen, set the ARS field to y . You also should check all ARS/AAR d efaults. All d efault ARS analysis c odes are deleted b efore d ialed strings are ad d ed for routing when DEFINITY is installed outsid e of North Americ a. Be aware that the d efault for the 10 d ig its c ause dialing p rob lems. In p artic ular, the following c all typ es (ap pear as ARS/AAR d efaults) typ ic ally are not used in non-North Americ an ARS/AAR tab les: Luc ent rec ommend s only the following c all typ es b e used outside North Americ a: 4 Wire Digital Line > TN754B 2 Wire Digital Line #TN2224 > TN2181 Data Line > TN726B BRI-U Line BRI-ST Line fnp a: North Americ an numb ers with an area c od e. hnp a: North Americ an numb ers without an area c od e. svc : North Americ an numb ers of the screen ‘‘x11’’. int: For all international numbers. natl: For all national PN numb ers. pubu: For all other external (that is, not extensions) numbers. Ta b l e 5 3 .Recommended and Available CPs in South Africa — Continued Equipment Equipment Type Continued on next page
DEFINITY® Enterprise Communications Server Application Notes
for Type Approval Issue 1
June 1999
Application Notes for Type Approval
404 South Africa
System Parameter Administration
Only those feature-related p arameters that may have a Typ e Ap p roval or b asic
c onnec tivity imp lic ation for a p artic ular c ountry are listed here.
nFeature-Related System Parameters Ad ministration
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FEATURE-RELATED SYSTEM PARAMETERS
Trunk-to-Trunk Transfer: none
Coverage Subsequent Redirection No Answer Interval: 2
Coverage - Caller Response Interval (seconds): 4
Keep Held SBA at Coverage Point? y
Automatic Callback - No Answer Timeout Interval (rings): 3
Call Park Timeout Interval (minutes): 10
Off-Premises Tone Detect Timeout Interval (seconds): 20
AAR/ARS Dial Tone Required? y
Music/Tone on Hold: none
Music (or Silence) on Transferred Trunk Calls? no
DID/Tie/ISDN Intercept Treatment: 2500
Messaging Service Adjunct (MSA) Connected? n
Internal Automatic Answer for Attendant Extended Calls? n
Automatic Circuit Assurance (ACA) Enabled? n
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FEATURE-RELATED SYSTEM PARAMETERS
LEAVE WORD CALLING PARAMETERS
Maximum Number of Messages Per Station (when MSA not in service): 10
Stations with System-wide Retrieval Permission (enter extension)
1: 3: 5: 7: 9:
2: 4: 6: 8: 10:
WARNING: SEE USER DOCUMENTATION BEFORE CHANGING TTI STATE
Terminal Translation Initialization (TTI) Enables? n
SECURITY VIOLATION NOTIFICATION (SVN) PARAMETERS HAVE MOVED TO
THE SYSTEM-PARAMETERS SECURITY SCREEN
DEFINITY® Enterprise Communications Server Application Notes
for Type Approval Issue 1
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Application Notes for Type Approval
405 South Africa
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FEATURE-RELATED SYSTEM PARAMETERS
Reserved Slots for Attendant Priority Queue: 5
Time before Off-hook Alert: 10
Emergency Access Redirection Extension:
Service Observing Warning Tone? y
Call Pickup Alerting? y
Deluxe Paging and Call Park Timeout to Originator? n
Controlled Outward Restriction Intercept Treatment: tone
Controlled Termination Restriction (Do Not Disturb): tone
Controlled Station to Station Restriction : tone
AUTHORIZATION CODE PARAMETERS Authorization Codes Enabled: n
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FEATURE-RELATED SYSTEM PARAMETERS
SYSTEM PRINTER PARAMETERS
System Printer Extension Lines Per Page: 60
EIA Device Bit Rate: 9600
SYSTEM-WIDE PARAMETERS
Switch Name:
CALL CENTER SYSTEM PARAMETERS
Direct Agent Announcement Delay:
Converse First Data Delay: 0
Direct Agent Announcement Extension: Converse Second Data Delay: 2
CALL MANAGEMENT SYSTEM PARAMETERS
BCMS Measurement Interval: hour
BCMS/VuStats Abandon Call Timer (seconds):
ACD Login Identification Length: 0 Adjunct CMS Release:
MALICIOUS CALL TRACE PARAMETERS
Apply MCT Warning Tone? n MCT Voice Recorder Trunk Group:
DEFINITY® Enterprise Communications Server Application Notes
for Type Approval Issue 1
June 1999
Application Notes for Type Approval
406 South Africa
nSystem Parameter Multifreq uenc y Sig naling Ad ministration
— Incoming Call Type: group-ii-mfc
— Outgoing Call Type: group-ii-mfc
— Maintenanc e Call Typ e: none
— Test Call Extension: Ac c ept d efault
— Interdigit Timer (sec): 15
— Outg oing Forward Signal Present Timer (sec ): 20
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FEATURE-RELATED SYSTEM PARAMETERS
Public Network Trunks on Conference Call: 1
Conference Parties with Public Network Trunks: 3
Conference Parties without Public Network Trunks: 6
Night Service Disconnect Timer (seconds): 180
Short Interdigit Timer (seconds): 3
Unanswered DID Call Timer (seconds):
Line Intercept Tone Timer (seconds): 30
Auto Start? y
Auto Hold? y
Attendant Tone? y
Bridging Tone? y
Conference Tone? n
Intrusion Tone? y
DID Busy Treatment: tone
DISTINCTIVE AUDIBLE ALERTING
Internal: 2 External: 2 Priority: 3
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FEATURE-RELATED SYSTEM PARAMETERS
Pull Transfer: n
Level Of Tone Detection: medium
Wait Answer Supervision Timer? y
Repetitive Call Waiting Tone? y
Repetitive Call Waiting interval (sec): 4
Outpulse Without Tone? y
Network Feedback During Tone Detection? y
Intercept Treatment On Failed Trunk Transfers? n
Vector Disconnect Timer (min):
Station Busy Tone Forward Disconnect: intercept
RECALL TIMING
Flashhook Interval? y Upper Bound (msec): 600
Lower Bound (msec): 200
ENHANCED DCS
Enhanced DCS Enabled? n
DEFINITY® Enterprise Communications Server Application Notes for Type Approval Issue 1 June 1999 Application Notes for Type Approval 407 South Africa — Outg oing Forward Signal Ab sent Timer (sec ): 30 — Multifreq uenc y Sig naling Inc oming Interc ept Treatment?: n — Received Signal Gain (-Loss) (dB): 0 — Transmitted Sig nal Gain (-Loss) (dB): -3 —ANI Prefix: — ANI for PBX: — Next ANI Dig it: send -ani — Collec t All Dig its Before Seizure? n — Inc oming Forward Signal Typ es: GROUP-I GROUP-II GROUP-A GROUP-B 11: ig nored 12: ig nored 13: ig nored 14: ig nored 15: end -of-d ial1: normal 2: normal 3: normal 4: normal 5: normal 6: normal 7: normal 8: normal 9: normal 10: normal 11: normal 12: normal 13: normal 14: normal 15: normal1: next-d ig it 3: end -of-dial3: b usy 5: c ong estion 6: free
DEFINITY® Enterprise Communications Server Application Notes
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Application Notes for Type Approval
408 South Africa
— Outgoing Forward Signal Types:
nSystem Parameter Country Op tions Ad ministration
— Comp and ing Mode: A-law
— Base Tone Generation Set: 13
— 440Hz PBX-d ial Tone? n
— 440Hz Sec ond ary-dial Tone? n
— Dig ital Loss Plan: 13
— Analog ue Ring ing Cad enc e: 10
— Tone Detec tion Mod e: 5
— Interd ig it Pause: long
— Dial Tone Valid ation Timer: 600ms
— Analog Ring ing Cad enc e: 10
— Customized tone d efinitions follow the syntax as sp ec ified :
[ (Freq uenc y/Level)|silenc e|g oto)] [ (Duration ms)|(Step)]
nRingback:
— (375+ 425/-15.0)(400) GROUP-I GROUP-II GROUP-A GROUP-B
15: end -of-d igits
:
:
:
:2: normal
5: attend ant
6: d ata-c all
:
:
:
:
:
:
:
:
:
:
:
:1: next-d ig it
2: c ong estion
3: end -of-d ial
4: c ong estion
5: c all-info-ani
6: setup-sppath
7: last-2-d ig its
8: last-3-d ig its
9: c ong estion
10: c ong estion
11: c ong estion
12: c ong estion
13: c ong estion
14: c ong estion
15: c ong estion1: free
2: c ong estion
3: b usy
4: c ong estion
5: c ong estion
6: free
7: interc ep t
8: c ong estion
9: c ong estion
10: c ong estion
11: c ong estion
12: c ong estion
13: c ong estion
14: c ong estion
15: c ong estion
DEFINITY® Enterprise Communications Server Application Notes for Type Approval Issue 1 June 1999 Application Notes for Type Approval 409 South Africa — (silence)(200) — (375+ 425/-15.0)(400) — (silenc e)(2000) — (go to)(1) nSec ond ary-Dial: — (375+ 425/-15.0)(50) — (go to)(1) nBusy: — (404/-11.0)(500) — (silence)(500) —(goto)(1) nInterc ept: — (404/-11.0)(2500) — (silence)(500) —(goto)(1) nRe o rd e r : — (404/-11.0)(250) — (silence)(250) —(goto)(1) Trunk Administration nBothWay CO Trunk — Trunk Gain: low — RA Trunk Loss: 0d B — Make/Break Ratio: 35/65
DEFINITY® Enterprise Communications Server Application Notes
for Type Approval Issue 1
June 1999
Application Notes for Type Approval
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TRUNK GROUP
Group Number: 1 Group Type: co CDR Reports: y
Group Name: OUTSIDE CALL COR: 1 TAC: 30
Direction: two-way Outgoing Display? n
Dial Access? y Busy Threshold: 99 Night Service:
Queue Length: 0 Country: 13 Incoming Destination: 2100
Comm Type: voice Auth Code? n Digit Absorption List:
Prefix-1? n Trunk Flash? n Toll Restricted? n
TRUNK PARAMETERS
Trunk Type: loop-start
Outgoing Dial Type: tone Cut-Through? n
Trunk Termination: rc Disconnect Timing(msec): 500
Auto Guard? n Call Still Held? n Sig Bit Inversion: none
Terminal Balanced? n RA Trunk Loss: 0db
Trunk Gain: low
Disconnect Supervision - In? y Out? n
Answer Supervision Timeout: 10 Receive Answer Supervision? n
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TRUNK FEATURES
ACA Assignment? n Measured: none
Maintenance Tests? y
Data Restriction? n
Abandoned Call Search? n
Suppress # Outpulsing? n
DEFINITY® Enterprise Communications Server Application Notes
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Application Notes for Type Approval
411 South Africa
nAnalog ue E&M Trunk (setup as wink/wink for Transtel)
— Make/Break Ratio: 35/65
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TRUNK GROUP
ADMINISTRABLE TIMERS
Incoming Disconnect(msec): 500 Outgoing Disconnect(msec): 500
Outgoing Dial Guard(msec): 1600
Incoming Glare Guard(msec): 1500 Outgoing Glare Guard(msec): 1500
Ringing Monitor(msec): 5200 Incoming Seizure(msec): 500
Outgoing End of Dial(sec): 10 Outgoing Seizure Response(sec): 5
Programmed Dial Pause(msec): 1500
Flash Length(msec): 540
END TO END SIGNALING
Tone(msec): 350 Pause(msec): 150
OUTPULSING INFORMATION
PPS: 10 Make(msec): 35 Break(msec): 65 PPM? n
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TRUNK GROUP
Group Number: 2 Group Type: tie CDR Reports: y
Group Name: e&m COR: 1 TAC: 31
Direction: two-way Outgoing Display? n Trunk Signaling Type:
Dial Access? y Busy Threshold: 99 Night Service:
Queue Length: 0 Incoming Destination:
Comm Type: voice Auth Code? n
TRUNK PARAMETERS (tone or rotary)
Trunk Type (in/out): immed/immed Incoming Rotary Timeout (sec): 10
Outgoing Dial Type: rotary Incoming Dial Type: rotary
Disconnect Timing(msec): 500
Digit Treatment: Digits:
Sig Bit Inversion: none
Connected to Toll? n STT Loss: normal DTT to DCO Loss: normal
Incoming Dial Tone? y
Disconnect Supervision - In? y Out? n
Answer Supervision Timeout: 10 Receive Answer Supervision? n
DEFINITY® Enterprise Communications Server Application Notes
for Type Approval Issue 1
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Application Notes for Type Approval
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nMFC-R2 DID
— Country: 8
— Trunk Gain: low
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TRUNK FEATURES
ACA Assignment? n Measured: none
Internal Alert? n Maintenance Tests? n
Data Restriction? n
Abandoned Call Search? n
Suppress # Outpulsing? n
Used for DCS? n
Suppress # Outpulsing? n
Seize When Maintenance Busy: neither-end
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TRUNK GROUP
ADMINISTRABLE TIMERS
Incoming Disconnect(msec): 500 Outgoing Disconnect(msec): 500
Incoming Dial Guard (msec): 70 Outgoing Dial Guard(msec): 1600
Incoming Glare Guard (msec): 1500 Outgoing Glare Guard(msec): 1500
Incoming Partial Dial (sec): 18
Outgoing Rotary Dial Interdigit (msec): 800
Outgoing End of Dial(sec): 10 Outgoing Seizure Response(sec): 5
Programmed Dial Pause(msec): 1500 Disconnect Signal Error (sec): 240
Incoming Incomplete Dial Alarm (sec): 255
END TO END SIGNALING
Tone(msec): 350 Pause(msec): 150
OUTPULSING INFORMATION
PPS: 10 Make(msec): 35 Break(msec): 65