Konica Minolta bizhub C360 User Manual

							bizhub C360/C280/C22011-24
11.5 Administrator Mode Overview11
11.5.3 Security
[Administrator Password Setting] is not displayed when:
-The SSL certificate is not installed
-Enhanced Security Mode is set to [ON]
-[Mode Using SSL/TLS] is set to [None] in [Security] - [PKI Settings] - [SSL Setting] even though a device 
certificate is already registered [Outline PDF Set-
ting]Specify whether to outline text. Item Description
Item Description
[PKI Settings] Register device certificates and configure the SSL, protocol, or external certificate 
settings.
[Certificate Verifi-
cation Settings]Specify the items to validate a certificate.
[Address Refer-
ence Setting]When giving destination access permission, specify a reference allowed group 
name or access allowed level.
[Restrict User Ac-
cess]Specify the function to restrict user operations.
[Copy Security] Specify whether to use the copy guard or password copy function.
[Auto Logout] Specify the time to automatically log out the administrator or user mode.
[Administrator 
Password Set-
ting]Specify the password to log in to the administrator mode.
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11.5 Administrator Mode Overview11
11.5.4 User Authentication/Account Track
Item Description
[General Settings] Configure the User Authentication or Account Track setting in this machine. To en-
able authentication, configure the number of assigned counters or the When 
Number of Jobs Reach Maximum setting.
[User Authentica-
tion Setting]When enabling User Authentication, register the target user or configure user set-
ting.
[Account Track 
Settings]When enabling Account Track, register and edit the target account.
[External Server 
Settings]When enabling external server authentication, register the external server.
[Public User Box 
Setting]Specify the upper limit of the number of User Boxes.
[User/Account 
Common Setting]Specify whether to print data in single color or two-color mode.
[Scan to Home 
Settings]Configure the setting to send a file to the Home folder.
[Scan to Author-
ized Folder Set-
tings]Configure settings to restrict manual transmission destinations.
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11.5 Administrator Mode Overview11
11.5.5 Network
Item Description
[TCP/IP Setting] Configure the TCP/IP setting when connecting this machine via network.
[E-mail  Setting] Configure the settings to send or receive E-mails (including Internet fax), and specify 
the extension function such as E-mail authentication.
[LDAP Setting] Configure the settings to register the LDAP server.
[IPP Setting] Configure the IPP print setting.
[FTP Setting] Configure the settings to use this machine as an FTP client or server.
[SNMP Setting] Configure SNMP settings.
[SMB Setting] Configure the SMB client, WINS, or SMB print setting.
[Web Service Set-
tings]Configure the settings to perform scanning or printing using Web services.
[Bonjour Setting] Configure Bonjour settings.
[NetWare Setting] Configure NetWare settings.
[AppleTalk Set-
ting]Configure AppleTalk settings.
[Network Fax Set-
ting]Configure the direct SMTP TX or direct SMTP RX settings.
[WebDAV Set-
tings]Configure the WebDAV settings.
[OpenAPI Setting] Configure the OpenAPI settings.
[TCP Socket Set-
ting]Configure the TCP Socket settings to have a data communication between this ma-
chine and the application software in your computer.
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11.5 Administrator Mode Overview11
11.5.6 User Boxes
Logging in to the administrator mode enables you to handle a User Box without entering the password when 
opening it.[IEEE802.1x Au-
thentication Set-
ting]Configure IEEE802.1X authentication settings.
[LLTD Setting] Select whether to enable or disable LLTD.
[SSDP Settings] Configure the SSDP settings.
[Bluetooth Set-
ting]Select whether to enable or disable Bluetooth.
• To enable a Bluetooth communication, contact your service representative in ad-
vance. Item Description
Item Description
[Open User Box] Allows you to open the currently created User Box (Public, Group, or Personal User 
Box) and change the User Box setting.
• Document operations are not available in the administrator mode.
• User Box operations are available even if a password is specified for the target 
User Box.
[Create User Box] Enables to create a new User Box.
[Open System 
User Box]Allows you to open the System User Box (Bulletin Board User Box, Relay User Box, 
or Annotation User Box) and handle a document saved in the User Box or change 
the User Box setting.
• The Bulletin Board User Boxes and Relay User Boxes are available when the op-
tional Fax Kit FK-502 is installed.
[Create System 
User Box]Enables you to create a new Annotation, Bulletin Board, or Relay User Box.
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11.5 Administrator Mode Overview11
11.5.7 Printer Settings
Item Description
[Basic Setting] Specify the default values of the printer.
[PCL Setting] Specify the default values in the PCL mode.
[PS Setting] Specify the default values in the PS mode.
[TIFF Setting] Configure paper settings for TIFF mode.
[XPS Settings] Configure the XPS print settings.
[Interface Setting] Specify the timeout period of the interface.
[Direct Print Set-
tings]Configure the settings to enable direct printing using PageScope Web Connection.
[Assign Account 
to Acquire Device 
Info]Select whether to specify a password to obtain device information through the print-
er driver. If [ON] is selected, specify the password.
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11.5 Administrator Mode Overview11
11.5.8 Store Address
11.5.9 Fax Settings
Item Description
[Address Book] Enables you to check the address book registered in this machine or to register and 
change an address.
[Group] Enables you to check the group address book registered in this machine or to reg-
ister and change an address.
[Program] Enables you to check the program address book registered in this machine or to 
register and change an address.
[Temporary One-
Touch]Enables you to check the temporary program address book registered in this ma-
chine or to register and change an address.
[Subject] Registers up to 10 subjects when sending E-mails.
[Text] Registers up to 10 body messages to be used when sending E-mails.
[Application Reg-
istration]Registers application settings and server addresses when using the applications 
such as RightFax Server registered in the external server. Registering applications 
and servers enables you to automatically connect to the server of the selected ap-
plication.
• [Application Registration] is not displayed when the optional Fax Kit FK-502 is 
installed.
[Prefix/Suffix] Registers Prefix or Suffix to be added as destination information when E-mailing.
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11.5 Administrator Mode Overview11
11.5.10 Setting for each purpose
For an item with multiple settings required, configure them according to the instructions shown in the win-
dow.
The available setting items are as follows.
-Configure the settings for sending a scanned document
-Configure the network print settings
-Restrict users using this machine
Reference
-As the setting procedure proceeds, its progress flow is displayed on the left.
-If setting is cancelled, you will return to the Setting for each purpose screen after the items that were 
configured before cancellation have been applied Item Description
[Header/Footer 
Position]Configure the setting to print the sender or receiving information.
[Line Parameter 
Setting]Specify the fax line such as Dialing Method.
[TX/RX Settings] Configure the paper, User Box, and other settings for sending or receiving data.
[Function Setting] Configure the fax settings for Memory RX or Network Fax.
[PBX Connection 
Setting]Specify the outside line at PBX connection.
[Report Settings] Configure the setting for a report, for example, Activity Report, to be output when 
sending or receiving data.
[Multi Line Set-
tings]Specify the parameters and functions of the extended line.
• This item is displayed when a line is extended.
[Network Fax Set-
ting]Configure the setting to use network fax.
[Header Informa-
tion]Registers sender information and fax number when sending data.
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							12Troubleshooting for fax and 
scanning problems
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							bizhub C360/C280/C22012-2
12.1 Cannot send faxes12
12 Troubleshooting for fax and scanning problems
This chapter provides solutions for some problems you encounter while using fax and scanning functions. If 
you encounter a problem which is not listed in this chapter or difficult to solve, please contact your service 
representative.
12.1 Cannot send faxes
When a fax cannot be sent, try to correct problems by referring to the table below. If the fax still cannot be 
sent properly even after attempting to correct the problem, please contact your service representative.
dReference
If you are unable to send a fax, the TX Result Report is output. For details, refer to page 8-12. (When printing 
the TX Result Report is enabled)
For details on error messages, Refer to page 12-6.
For problems such as jamming of originals, paper jams, poor image quality or exhausted toner, refer to the 
[Users Guide Copy Operations]
12.1.1 G3 Fax
Check points Corrective Actions
Was the transmission 
procedure carried out 
correctly?Check the transmission procedure and then resend the fax.
Is the recipients fax 
number correct? Were 
the address book desti-
nation and program des-
tination registered 
correctly?There may be an error in registering the fax number when address book des-
tination and program destination are used.
Print the list of address book destinations to check that the numbers are reg-
istered correctly.
Correct if an error is found.
Is the telephone line set-
ting correct?Does the setting in [Dialing Method] in the Utility mode match the telephone 
line being used? Check the setting and correct it if an error is found.
Is the telephone line cor-
rectly connected?Is the telephone line disconnected?
Check the telephone cord for connection and, if unplugged, plug it securely.
Is there a problem with 
the receiving machine?Is the power of the receiving facsimile turned off, is it out of paper or is there 
another problem?
Call the recipient to determine whether there is a problem.
Was a correct password 
sent?Check the recipients password and then resend the fax using a correct 
password.
Was the senders fax 
number correctly regis-
tered with Check Dest. 
& Send?Check that the fax number registered with the recipient is correct. Or, send 
a fax with Check Dest. & Send set to [No].
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12.1 Cannot send faxes12
12.1.2 Network fax or network scan sending
If you cannot send a fax while using the Internet Fax, IP Address Fax, E-mail, SMB, FTP, WebDAV or Web 
Service functions, follow the steps below to identify the problem.
Reference
-Even if the transmission result screen or the result area of an activity report indicates ----, due to a 
problem in an Internet pathway, the E-Mail message may not be delivered to the recipient. ---- dis-
played in the TX Result or Activity Report indicates that the fax has been successfully sent to the server. 
If the machine receives a message disposition notification (MDN), [OK] appears in the transmission re-
sult screen or the result column of an activity report. Use G3 Fax to receive important contents. Check points Corrective Actions
Does the size of E-mail to 
be sent exceed the 
SMTP server capacity?If the size of E-mail exceeds the SMTP server capacity (if specified), an error 
occurs and the E-mail cannot be sent. For details on the SMTP server capac-
ity settings, refer to the [Users Guide Network Administrator].
Was the transmission 
procedure carried out 
correctly?Check the transmission procedure and then resend the fax. For details on the 
transmission procedure, refer to page 5-2.
Are the network settings 
and connection correct?Check the network settings and connection. For details on the network set-
tings, refer to the [Users Guide Network Administrator].
Is the E-mail address of 
the machine configured?Check the E-mail address of the machine and configure it. For details on con-
figuring the E-mail address, refer to the [Users Guide Network Administra-
tor].
Are cables connected 
correctly?Check that the network cable, modular cable, and any other relevant connec-
tors are correctly connected.
Is the recipients fax 
number or address cor-
rect? Were the address 
book destination and 
program destination reg-
istered correctly?There may be an error in registering the fax number when address book des-
tination and program destination are used.
Print the list of address book destinations to check that the numbers are reg-
istered correctly.
Is there a problem with 
the receiving machine?Is the power of the receiving facsimile turned off, is it out of paper or is there 
another problem? Call the recipient or otherwise to determine whether there 
is a problem.
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