Konica Minolta bizhub C360 User Manual

							bizhub C360/C280/C220Contents-10
11.3 Page Configuration .....................................................................................................................  11-16
11.4 User Mode Overview ..................................................................................................................  11-18
11.4.1 Information ..................................................................................................................................... 11-18
11.4.2 Job ................................................................................................................................................. 11-19
11.4.3 User Boxes..................................................................................................................................... 11-19
11.4.4 Direct Print ..................................................................................................................................... 11-20
11.4.5 Store Address ................................................................................................................................ 11-21
11.4.6 Customize ...................................................................................................................................... 11-21
11.5 Administrator Mode Overview ...................................................................................................  11-22
11.5.1 Maintenance .................................................................................................................................. 11-22
11.5.2 System Settings ............................................................................................................................. 11-23
11.5.3 Security .......................................................................................................................................... 11-24
11.5.4 User Authentication/Account Track ............................................................................................... 11-25
11.5.5 Network.......................................................................................................................................... 11-26
11.5.6 User Boxes..................................................................................................................................... 11-27
11.5.7 Printer Settings .............................................................................................................................. 11-28
11.5.8 Store Address ................................................................................................................................ 11-29
11.5.9 Fax Settings ................................................................................................................................... 11-29
11.5.10 Setting for each purpose ............................................................................................................... 11-30
12 Troubleshooting for fax and scanning problems
12.1 Cannot send faxes ........................................................................................................................  12-2
12.1.1 G3 Fax.............................................................................................................................................. 12-2
12.1.2 Network fax or network scan sending ............................................................................................. 12-3
12.2 Cannot receive faxes ....................................................................................................................  12-4
12.2.1 G3 Fax.............................................................................................................................................. 12-4
12.2.2 Network Fax ..................................................................................................................................... 12-5
12.3 Error messages displayed............................................................................................................  12-6
12.3.1 G3 Fax.............................................................................................................................................. 12-6
12.3.2 If the HDD Ready indicator indicates an HDD malfunction ............................................................. 12-7
12.3.3 Network Fax Error Code .................................................................................................................. 12-7
Transmission system error code...................................................................................................... 12-7
Reception system error code........................................................................................................... 12-8
12.4 If [Contact your service representative.] is displayed (Service Call)........................................  12-9
13 Appendix
13.1 Product specifications..................................................................................................................  13-2
13.1.1 Scanner functions ............................................................................................................................ 13-2
13.1.2 Fax function ..................................................................................................................................... 13-2
13.2 Tips .................................................................................................................................................  13-3
13.2.1 Number of pages saved in memory ................................................................................................. 13-3
13.2.2 Telling the machine to make a scan through a computer (Web service) ......................................... 13-3
Telling the machine to make a scan through a computer................................................................ 13-3
13.3 Scanner Glossary ..........................................................................................................................  13-5
13.4 Internet Fax Glossary..................................................................................................................  13-10
13.5 Fax Glossary ................................................................................................................................  13-11
14 Index
14.1 Index by item .................................................................................................................................  14-2
14.2 Index by button..............................................................................................................................  14-5
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							1Introduction
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1.1 Welcome1
1 Introduction
1.1 Welcome
Thank you for purchasing this machine.
This Users Guide describes the functions, operating instructions, precautions for correct operation, and sim-
ple troubleshooting guidelines of this machine. In order to obtain maximum performance from this product 
and use it effectively, please read this Users Guide as necessary.
1.1.1 Users guides
Printed manual Overview
[Quick Guide Copy/Print/Fax/Scan/Box Opera-
tions]This manual describes operating procedures and the 
functions that are most frequently used in order to en-
able you to begin using this machine immediately.
This manual contains notes and precautions that 
should be followed to ensure safe usage of this ma-
chine.
Please be sure to read this manual before using this 
machine.
Users guide CD manuals Overview
[Users Guide Copy Operations] This manual describes details on copy mode opera-
tions and the settings of this machine.
• Specifications of originals and copy paper
• Copy function
• Maintaining this machine
• Troubleshooting
[Users Guide Enlarge Display Operations] This manual describes details on operating proce-
dures of the enlarge display mode.
• Copy function
• Scanning function
• G3 fax function
• Network fax function
[Users Guide Print Operations] This manual describes details on printer functions.
• Printer function
• Setting the printer driver
[Users Guide Box Operations] This manual describes details on the boxed functions 
using the hard disk.
• Saving data in user boxes
• Retrieving data from user boxes
• Transferring and printing data from user boxes
[Users Guide Network Scan/Fax/Network Fax 
Operations]This manual describes details on transmitting 
scanned data.
• E-mail TX, FTP TX, SMB TX, Save in User Box, 
WebDAV TX, Web Services
• G3 fax
• IP Address Fax, Internet Fax
[Users Guide Fax Driver Operations] This manual describes details on the fax driver func-
tion that transmits faxes directly from a computer.
•PC-FAX
[Users Guide Network Administrator] This manual describes details on setting methods for 
each function using the network connection.
• Network settings
• Settings using PageScope Web Connection
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1.1 Welcome1
1.1.2 Users Guide
This Users Guide is intended for users ranging from those using this machine for the first time to administra-
tors.
It describes basic operations, functions that enable more convenient operations, simple troubleshooting op-
erations, and various setting methods of this machine.
Note that basic technical knowledge about the product is required to enable users to perform troubleshooting 
operation. Limit your troubleshooting operations to the areas explained in this manual.
Should you experience any problems, please contact our service representative. [Users Guide Advanced Function Operations] This manual describes details on functions that be-
come available by registering the optional license kit 
and by connecting to an application.
• Web browser function
• Image panel
• PDF Processing Function
• Searchable PDF
• My panel and My address functions
[Trademarks/Copyrights] This manual describes details on trademarks and 
copyrights.
• Trademarks and copyrights Users guide CD manuals Overview
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1.2 Conventions used in this manual1
1.2 Conventions used in this manual
1.2.1 Symbols used in this manual
Symbols are used in this manual to express various types of information.
The following describes each symbol related to correct and safe usage of this machine.
To use this machine safely
7 WARNING
-This symbol indicates that a failure to heed the instructions may lead to death or serious injury.
7 CAUTION 
-This symbol indicates that negligence of the instructions may lead to mishandling that may cause injury 
or property damage.
NOTICE
This symbol indicates a risk that may result in damage to this machine or documents. 
Follow the instructions to avoid property damage.
Procedural instruction
0This check mark indicates an option that is required in order to use conditions or functions that are pre-
requisite for a procedure.
1This format number 1 represents the first step.
2This format number represents the order of serial steps.
%This symbol indicates a supplementary explanation of a pro-
cedural instruction.
%This symbol indicates transition of the control panel to access a desired menu item.
This symbol indicates a desired page.
The operation 
procedures are 
described using 
illustrations.
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1.2 Conventions used in this manual1
dReference
This symbol indicates a reference.
View the reference as required.
Key symbols
[ ]
Key names on the touch panel or computer screen, or a name of users guide are indicated by these brackets.
Bold text
This presents a key name, part name, product name or option name on the control panel.
1.2.2 Original and paper indications
Original and paper sizes
The following explains the indication for originals and paper described 
in this manual. 
When indicating the original or paper size, the Y side represents the 
width and the X side the length.
Original and paper indications
w indicates the paper size with the length (X) being longer than the 
width (Y).
v indicates the paper size with the length (X) being shorter than the 
width (Y).
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							2Before using the Network 
Scan/Fax/Network Fax 
functions
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2.1 Information2
2 Before using the Network Scan/Fax/Network Fax 
functions
This section describes necessary information you should be aware of before using the fax and scan functions 
of this machine.
2.1 Information
7 CAUTION 
-To turn the Main Power Switch off and on, first turn the main power off, and then on again after 10 or 
more seconds has elapsed. Not doing so may result in an operation failure.
2.1.1 Transmission function
Function type
Using this machine, scanned images can be sent or received via network or telephone line. This Users Guide 
introduces the following functions.
Notes on using fax functions (G3)
Reference
-To use the fax function, the optional Fax Kit FK-502 is required.
Fax data cannot be sent/received in color with this machine.
This machine can connect to the following telephone lines.
-Subscribed telephone lines (including facsimile communication networks)
-PBX (Private Branch exchange, 2-wire)
Check the following for the telephone line to be used.
-You cannot connect a business phone as an external telephone.
-If a digital dedicated line is multiplexed in an enterprise network, fax transmission speed may be limited, 
or the Super G3 fax may not be available.
Communication error may occur on rare occasions due to the factory default setting. This is because the mul-
tiplex device limits the frequency band of the line to the utmost limit based on the assumption that the line is 
intended for voice communication. Also, these restrictions differ depending on the device that make up the 
network. For details, contact your network administrator. Functions Transmission Options
Network scan function • E-Mail
• FTP
•SMB
• User Box
•WebDAV
•Web Service
Fax function • Sending and receiving G3 fax
• Polling
Network fax function • Internet Fax (I-FAX)
• IP Address Fax
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2.1 Information2
Notes on using Network Fax
The following conditions are required to exist in order to use the Network Fax function.
-The machine is connected to the network. (required)
The machine can be used over a TCP/IP network. First, connect the cable for connecting to the network.
For details, refer to page 4-2. In order to use this machine on a network, settings such as the IP address of 
the machine must be specified. For details, refer to the [Users Guide Network Administrator].
Notes on using Internet Fax
The following describes the precautions for using the Internet Fax.
-To use the Internet fax function, ask your service representative to configure settings. For details, con-
tact your service representative.
-The following environment is required to use the Internet Fax function.
– The machine is connected to the network, capable of E-mail communications.
– The Internet FAX function is set to [ON] in [Network Fax Function Settings] of Administrator Settings.
-When an E-mail message is sent, the attachment file may be broken depending on the network status. 
Make sure the attachment file of the document is not broken after being sent.
-Even if the transmission result screen or the result area of an activity report indicates ----, due to a 
problem in an Internet pathway, the E-Mail message may not be delivered to the recipient. ---- indi-
cates that the E-mail message was successfully delivered to the server. If the machine receives a mes-
sage disposition notification (MDN), [OK] appears in the transmission result screen or the result column 
of an activity report. To send or receive important data, use the G3 fax function.
dReference
For details on [Network Fax Function Settings], refer to the [Users Guide Network Administrator].
Notes on using IP Address Fax
The following describes the precautions for using the IP Address Fax.
-To use the IP Address Fax function, ask your service representative to configure settings. For details, 
contact your service representative.
-To use the IP Address Fax function, the optional Fax Kit FK-502 is required.
-An extension line cannot be used for the IP Address Fax function.
2.1.2 User authentication
To use this machine, some devices have been preset so that you must enter an account or user name and a 
password. For details on the account or user name available for using the devices, contact your administra-
tor.
Reference
-If [Prohibited Functions When Authentication Error] in Administrator Settings is set to Mode 2 and a user 
enters an incorrect password the specified number of times, that user will be locked out and will no 
longer be able to use the machine. For details on unlocking restricted operations, contact your admin-
istrator.
-If PageScope Authentication Manager is used for authentication, ask your server administrator about 
the login procedure.
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2.1 Information2
MFP authentication
Enter the user name and password, and then press either [Login] or the Access key on the control panel.
External server authentication
Enter the user name, password and server name, and then press either [Login] or the Access key on the con-
trol panel.
Account Track
Enter the account name and password, and then press either [Login] or the Access key on the control panel.
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