HP LaserJet M3035xs MFP User Manual
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9Fax The HP LaserJet M3027x MFP and the HP LaserJet M3035xs MFP models come with a fax feature. For complete instructions for configuring the device fax and for using the fax features, see the fax guide, which is included with the HP LaserJet M3027x MFP and the HP LaserJet M3035xs MFP on the device CD. This chapter provides information about the following topics. ● Analog faxing ● Digital fax ENWW 119
Analog faxing On the HP LaserJet M3027x or the HP LaserJet M3035xs MFPs, the device can function as a standalone fax machine. Connect the fax to a telephone line When connecting the fax to a telephone line, ensure that the telephone line that is being used for the fax is a dedicated line that is not used by other devices. In addition, this line should be an analog line because the fax will not function co rrectly if it is connected to some digital PBX systems. If you are not sure whether you have an analog or digital phone line, contact your telecom provider. NOTEHP recommends using the telephone cord that comes with the device to ensure that the fax functions correctly. 1. Remove the fax jack cover from the device, and then connect one end of the telephone cord to the fax jack. Push the connector until it c licks, and then replace the fax jack cover. 2.Connect the other end of the cord to the telephone jack on the wall. Push the connector until it clicks or until it is securely seated. Because different types of connectors are used in different countries/regions, the connector might not make an audible click. Configure and use the fax features Before you can use the fax features, you must config ure them in the control-panel menus. For example, you need to specify the following information: ● Date and time ● Location ● Fax header For complete information about configuring and using the fax accessory, and for information about troubleshooting fax-accessory problems, see the HP LaserJet Analog Fax Accessory 300 User Guide , which is provided with the fax accessory. 120 Chapter 9 Fax ENWW
Digital fax Digital faxing is available when you install the optional HP Digital Sending Software. For information about ordering this software, go to www.hp.com/go/LJM3027_software or www.hp.com/go/ LJM3035_software. With digital faxing , the device does not need to be connected directly to a phone line. Instead, the device can send a fax in one of three ways: ● LAN fax sends faxes through a th ird-party fax provider. ● Microsoft Windows 2000 fax is a fax modem and digital sender module that the computer uses to operate as a turnkey gateway fax. ● Internet fax uses an Internet fax provider to process fa xes. The fax is delivered to a traditional fax machine or sent to the user’s e-mail. For complete information about using digital faxing, see the documentation that is provided with the HP Digital Sending Software. ENWW Digital fax 121
10 Manage and maintain the device This chapter describes how to manage and maintain the device: ● Use information pages ● Configure e-mail alerts ● Use the HP Easy Printer Care software ● Use the embedded Web server ● Use HP Web Jetadmin software ● Use the HP Printer Utility for Macintosh ● Manage supplies ● Replace supplies and parts ● Clean the device ● Calibrate the scanner ENWW 123
Use information pages From the control panel, print pages that give details about the device and its current configuration. The table below provides the instructions for printing the information pages. Page descriptionHow to print the page Menu map Shows the control-panel menus and available settings.1.From the Home screen, touch Administration. 2. Touch Information . 3. Touch Configuration/Status Pages . 4. Touch Administration Menu Map . 5. Touch Print. The content of the menu map varies, depending on the options currently installed in the device. For a complete list of control panel menus and possible values, see Control panel . Configuration page Shows device settings and installed accessories.1.From the Home screen, touch Administration. 2. Touch Information . 3. Touch Configuration/Status Pages . 4. Touch Configuration Page . 5. Touch Print. NOTE If the device contains an HP Jetdirect print server or an optional hard disk drive, additional conf iguration pages print that provide information about those devices. Supplies status page Shows print-cartridge toner levels.1. From the Home screen, touch Administration. 2. Touch Information . 3. Touch Configuration/Status Pages . 4. Touch Supplies Status Page . 5. Touch Print. NOTE If you are using non-HP supplies , the supplies status page might not show the remaining life for those supplies. For more information, see HP policy on non-HP print cartridges . Usage page Shows a page count for each size of paper printed, the number of one-sided (simplexed) or two-sided (duplexed) pages, and the average percentage of coverage.1.From the Home screen, touch Administration. 2. Touch Information . 3. Touch Configuration/Status Pages . 4. Touch Usage Page . 5. Touch Print. File directory Contains information for any mass storage devices, such as flash drives, 1. From the Home screen, touch Administration. 2. Touch Information . 3. Touch Configuration/Status Pages . 124 Chapter 10 Manage and maintain the device ENWW
Page descriptionHow to print the page memory cards, or hard disks, that are installed in the device.4.Touch File Directory . 5. Touch Print. Fax reports Five reports show fax activity, fax calls, billing codes, blocked fax numbers, and speed-dial numbers. NOTE Fax reports are available only on device models that have fax capabilties. 1. From the Home screen, touch Administration. 2. Touch Information . 3. Touch Fax Reports . 4. Touch one of the following buttons to print the corresponding report: ●Fax Activity Log ● Fax Call Report ● Billing Codes Report ● Blocked Fax List ● Speed Dial List 5. Touch Print. For more information, see the fax guide that came with the device. Font lists Shows which fonts are currently installed in the device. 1. From the Home screen, touch Administration. 2. Touch Information . 3. Touch Sample Pages/Fonts . 4. Touch either PCL Font List or PS Font List . 5. Touch Print. NOTE The font lists also show which f onts reside on a hard disk accessory or DIMM. ENWW Use information pages 125
Configure e-mail alerts NOTEIf your company does not have e-mail, this feature might not be available. You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the device. The alerts take the form of e-mail messages to the e-mail account(s) that you specify. You can configure the following: ● The device(s) you want to monitor ● The alerts you want to receive (for example, aler ts for paper jams, paper out, supplies status, and cover open) ● The e-mail account(s) to which th e alerts should be forwarded SoftwareInformation location HP Web JetadminSee Use HP Web Jetadmin software for general information about HP Web Jetadmin. See the HP Web Jetadmin Help system for details about alerts and how to set them up. Embedded Web server See Use the embedded Web server for general information about the embedded Web server. See the embedded Web server Help system for details about alerts and how to set them up. 126 Chapter 10 Manage and maintain the device ENWW
Use the HP Easy Printer Care software The HP Easy Printer Care software is a program that you can use for the following tasks: ● Discover devices on the network and track their status. ● Set up and view alerts for multiple printers at the same time. ● Set up and view supplies alerts for multiple printers at the same time. ● Shop online for supplies. ● Use HPs online troubleshooting and maintenance tools. You can use the HP Easy Printer Care software when th e device is directly connected to your computer or when it is connected to a network. To do wnload the HP Easy Printer Care software, go to www.hp.com/go/easyprintercare. NOTEYou do not have to have Internet access to use the HP Easy Printer Care software. However, if you click a Web-based link, you must ha ve Internet access to go to the site associated with the link. Open the HP Easy P rinter Care software Use one of the following methods to open HP Easy Printer Care software: ●On the Start menu, select Programs, select Hewlett-Packard , and then select HP Easy Printer Care software . ● In the Windows system tray (in the lower-right co rner of the desktop), double-click the HP Easy Printer Care software icon. ● Double-click the desktop icon. HP Easy Printer Care software sections SectionOptions Device List tab Shows information about each device in the Devices list●Device information, including printer name, make, and model ● An icon (if the View as drop-down box is set to Tiles, which is the default setting) ● Any current alerts for the device If you click a device in the list, the HP Easy Printer Care software opens the Overview tab for that device. Support tab Provides help information and links ● Provides device information, includi ng alerts for items needing attention. ● Provides links to troubles hooting and maintenance tools. ENWW Use the HP Easy Printer Care software 127
SectionOptions Supplies Ordering window Provides access to online or e-mail supplies ordering●Ordering list: Shows the supplies that you can order for each device. If you want to order a certain item, click the Order check box for that item in the supplies list. ● Shop Online for Supplies button: Opens the HP SureSupply Web site in a new browser window. If you have checked the Order check box for any items, the information about those items can be transferred to the Web site, wher e you will receive information on options for purchasing your selected supplies. ● Print Shopping List button: Prints the information for the supplies that have the Order check box selected. Alert Settings window Allows you to configure the device to automatically notify you of device issues● Alerts on or off: Activates or deactivates the alerts feature. ● When alerts appear: Sets when you want aler ts to appear—either when you are printing to that particular device, or anytime there is a device event. ● Alert event type: Sets whether you want alerts for only critical errors, or for any error, including continuable errors. ● Notification method: Sets what type of alert s hould appear (pop-up message or desktop alert). Overview tab Contains basic status information for the device● Devices list: Shows the devices that you can select. ● Device Status section: Shows device status information. This section will indicate device alert conditions, such as an empty print cartridge. It also shows device-identification information, control-panel messages, and print-cartridge levels . After you correct a problem with the device, click the button to update the section. ● Supplies Status section: Shows detailed supplies stat us, such as the percentage of toner remaining in the print cartridge and the status of the media that is loaded in each tray. ● Supplies Details link: Opens the supplies status page to view more detailed information about device supplies, ordering informat ion, and recycling information. Find Other Printers window Allows you to add more printers to your printer listClicking the Find Other Printers link in the Devices list opens the Find Other Printers window. The Find Other Printers window provides a utility that detects other network printers so that you can add them to the Devices list and then monitor those devices from your computer. 128 Chapter 10 Manage and maintain the device ENWW