HP LaserJet M3035xs MFP User Manual
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Copyright and License © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CB414-90911 Edition 2, 4/2009 Trademark Credits Adobe®, Acrobat®, and PostScript® aretrademarks of Adobe Systems Incorporated. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.
Table of contents 1 Device basicsDevice comparison ............................................................................................................. .................. 2 Features comparison .......................................................................................................... ................. 2 Walkaround .................................................................................................................... ...................... 4 Device parts .................................................................................................................. ....... 4 Interface ports ............................................................................................................... ....... 5 Device software ............................................................................................................... ..................... 6 Supported operating systems .............................................................................................. 6 Supported printer drivers ..................................................................................................... 6 Select the correct printer driver ........................ .................................................................... 6 Universal printer drivers ...................................................................................... 7 Driver Autoconfiguration ...... ................................................................................ 7 Update Now ........................................................................................................ 7 HP Driver Preconfiguration ................................................................................. 7 Priority for print settings ................................................................................................... .... 7 Open the printer drivers ...................................................................................................... . 9 Software for Macintosh computers ...................................................................................... 9 Remove software from Macintosh operating systems ...................................... 10 Utilities ................. ........................... .............................................................. ..................... 10 HP Web Jetadmin ............................................................................................. 10 Embedded Web server ..................................................................................... 10 HP Easy Printer Care software ......................................................................... 10 Supported operating systems ........................................................... 11 Supported browsers ......................................................................... 11 Other components and utilities .......................................................................... 11 2 Control panel Use the control panel ......................................................................................................... ................ 14 Control-panel layout .......................................................................................................... . 14 Home screen ................................................................................................................... .. 15 Buttons on the touchscreen ............................................................................................... 16 Control-panel help system ................................................................................................. 16 Use the Administration menu ................................................................................................... .......... 17 Navigate the Administration menu ..................................................................................... 17 Information menu .............................................................................................................. . 18 Default Job Options menu ................................................................................................. 19 Default Options for Originals ............................................................................. 19 Default Copy Options ........................................................................................ 20 Default Fax Options .......................................................................................... 21 ENWW iii
Default E-mail Options ...................................................................................... 22 Default Send to Folder Options ......................................................................... 23 Default Print Options ......................................................................................... 24 Time/Scheduling menu ...................................................................................................... 25 Management menu ............................................................................................................ 27 Initial Setup menu ............................................................................................................ .. 28 Networking and I/O ........................................................................................... 28 Fax Setup .......................................................................................................... 36 E-mail Setup ...................................................................................................... 39 Send Setup menu ............................................................................................. 39 Device Behavior menu ....................................................................................................... 40 Print Quality menu ............................................................................................................ . 43 Troubleshooting menu ....................................................................................................... 45 Resets menu ................................................................................................................... ... 47 Service menu .................................................................................................................. ... 47 3 Input/output (I/O) configuration USB configuration ............................................................................................................. ................. 50 Network configuration ......................................................................................................... ................ 51 Configure TCP/IPv4 parameters ........................................................................................ 51 Set an IP address .............................................................................................. 51 Set the subnet mask ......................................................................................... 52 Set the default gateway ..................................................................................... 52 Configure TCP/IPv6 parameters ........................................................................................ 53 Disable network protocols (optional) .................................................................................. 53 Disable IPX/SPX ................... ............................. ................ ......................... ...... 53 Disable AppleTalk ............................................................................................. 54 Disable DLC/LLC .............................................................................................. 54 HP Jetdirect EIO print servers ........................................................................................... 54 4 Media and trays General guidelines for media .................................................................................................. ........... 56 Paper to avoid ................................................................................................................ .... 56 Paper that can damage the device .................................................................................... 56 General media specifications ............................................................................................. 57 Media considerations .......................................................................................................... ............... 58 Envelopes ..................................................................................................................... ..... 58 Envelopes with double side seams ................................................................... 58 Envelopes with adhesive strips or flaps ............................................................ 59 Envelope margins ............................................................................................. 59 Envelope storage .............................................................................................. 59 Labels ........................................................................................................................ ........ 59 Label construction ............................................................................................. 59 Transparencies ................................................................................................................ .. 59 Card stock and heavy media ............................................................................................. 60 Card stock construction ..................................................................................... 60 Card stock guidelines ........................................................................................ 60 Letterhead and preprinted forms ....................................................................................... 60 Select the correct fuser mode ............................................................................................ 61 Select print media ............................................................................................................ ................... 63 iv ENWW
Supported media sizes ...................................................................................................... 63 Supported media types ...................................................................................................... 64 Printing and paper-storage environment ........................................................................................ .... 65 Load media .................................................................................................................... ..................... 66 Load media on the scanner glass ...................................................................................... 66 Load the automatic document feed er (ADF) ...................................................................... 66 Load tray 1 (multipurpose tray) .......................................................................................... 67 Customize tray 1 operation ................................................................................................ 68 Load tray 2 and optional tray 3 ......................................................................................... 69 Load special media ............................................................................................................ 70 Control print jobs ............................................................................................................ .................... 72 Select output bins ............................................................................................................ ................... 73 Print to the top output bin ................................................................................................... 73 Print to the rear output bin ................................................................................................. 74 5 Device features Use the convenience stapler ................................................................................................... ........... 76 Staple media .................................................................................................................. .... 76 Load staples .................................................................................................................. .... 77 Use job storage features ...................................................................................................... .............. 79 Gain access to the job storage features ............................................................................ 79 Use the proof and hold feature .......................................................................................... 79 Create a proof and hold job . .............................................................................. 79 Print the remaining copies of a proof and hold job ............................................ 80 Delete a proof and hold job ............................................................................... 80 Use the private job feature ................................................................................................. 8 0 Create a private job ........................................................................................... 80 Print a private job .............................................................................................. 80 Delete a private job ........................................................................................... 81 Use the QuickCopy feature ................................................................................................ 81 Create a QuickCopy job .................................................................................... 81 Print additional copies of a QuickCopy job ........................................................ 82 Delete a QuickCopy job .................................................................................... 82 Use the stored job feature ................................................................................................. 82 Create a stored copy job ................................................................................... 82 Create a stored print job .................................................................................... 83 Print a stored job ............................................................................................... 83 Delete a stored job ............................................................................................ 83 6 Print Use features in the Windows printer driver .................................................................................... .... 86 Create and use quick sets ................................................................................................. 86 Use watermarks ................................................................................................................ . 87 Resize documents ............................................................................................................. 87 Set a custom paper size from the printer driver ................................................................. 87 Use different paper and printing covers ............................................................................. 88 Print a blank first page ...................................................................................................... . 88 Print multiple pages on one sheet of paper ....................................................................... 88 Print on both sides of the paper ......................................................................................... 89 Use automatic duplex printing ........................................................................... 90 ENWW v
Print on both sides manually ............................................................................. 90 Layout options for printing on both sides .......................................................... 90 Use the Services tab .......................................................................................................... 91 Use features in the Macintosh printer driver .................................................................................. ..... 92 Create and use presets ..................................................................................................... 92 Print a cover page ............................................................................................................ .. 92 Print multiple pages on one sheet of paper ....................................................................... 93 Printing on both sides of the paper .................................................................................... 93 Cancel a print job ............................................................................................................ ................... 95 Stop the current print job from the control panel ................................................................ 95 Stop the current print job from the software program ........................................................ 95 7 Copy Use the Copy screen ........................................................................................................... ............... 98 Set the default copy options .................................................................................................. ............. 99 Basic copy instructions ....................................................................................................... .............. 100 Copy from the scanner glass ........................................................................................... 100 Copy from the document feeder ...................................................................................... 100 Adjust the copy settings ...................................................................................................... ............. 101 Copy two-sided documents ...................................................................................................... ........ 102 Copying two-sided documents manually ......................................................................... 102 Copy two-sided documents automatically (duplex models only) ..................................... 102 Copy mixed-size originals ..................................................................................................... ........... 104 Change the copy-collation setting ............................................................................................. ....... 105 Copy photos and books ......................................................................................................... ........... 106 Combine copy jobs by using Job Build .......................................................................................... ... 107 Cancel a copy job ............................................................................................................. ................ 108 8 Scan and send e-mail Configure e-mail settings ..................................................................................................... ............. 110 Supported protocols ......................................................................................................... 1 10 Configure e-mail server settings ...................................................................................... 110 Find gateways ................................................................................................................. . 1 1 1 Find the SMTP gateway from the device control panel ................................... 111 Find the SMTP gateway from an e-mail program ........................................... 111 Use the Send E-mail screen .................................................................................................... ......... 112 Perform basic e-mail functions ................................................................................................ ......... 113 Load documents .............................................................................................................. 1 13 Send documents .............................................................................................................. 1 13 Send a document ............................................................................................ 113 Use the auto-complete function ...................................................................... 114 Use the address book .......................................................................................................... ............ 115 Create a recipient list ....................................................................................................... 115 Use the local address book ............................................................................................. 115 Add e-mail addresses to the local address book ............................................ 116 Delete e-mail addresses from the local address book .................................... 116 Change e-mail settings for the current job .................................................................................... ... 117 Scan to a folder .............................................................................................................. .................. 118 Scan to a workflow destination ................................................................................................ ......... 118 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9 FaxAnalog faxing ................................................................................................................. ................... 120 Connect the fax to a telephone line ................................................................................. 120 Configure and use the fax features .................................................................................. 120 Digital fax ................................................................................................................... ....................... 121 10 Manage and maintain the device Use information pages ......................................................................................................... ............ 124 Configure e-mail alerts ....................................................................................................... .............. 126 Use the HP Easy Printer Care soft ware ......................................................................................... .. 127 Open the HP Easy Printe r Care software ........................................................................ 127 HP Easy Printer Care software sections .......................................................................... 127 Use the embedded Web server ................................................................................................... ..... 129 Open the embedded Web server by using a network connection ................................... 129 Embedded Web server sections ...................................................................................... 130 Use HP Web Jetadmin software .................................................................................................. .... 132 Use the HP Printer Utility for Macintosh ...................................................................................... ..... 133 Open the HP Printer Utility ............................................................................................... 133 HP Printer Utility features ................................................................................................ 13 3 Manage supplies ............................................................................................................... ............... 135 Supplies life ................................................................................................................. .... 135 Approximate print-cartridge replacement intervals .......................................................... 135 Manage the print cartridge ............................................................................................... 135 Print-cartridge storage ..................................................................................... 135 Use genuine HP print cartridges ..................................................................... 135 HP policy on non-HP print cartridges .............................................................. 135 Print-cartridge authentication .......................................................................... 136 HP fraud hotline and Web site ........................................................................ 136 Replace supplies and parts .................................................................................................... .......... 137 Supply replacement guidelines ......... ............................................................................... 137 Change the print cartridge ............................................................................................... 137 Clean the device .............................................................................................................. ................. 140 Clean the exterior ............................................................................................................ 140 Clean the scanner glass .................................................................................................. 140 Clean the scanner lid backing ........................... ............................................................... 141 Clean the ADF ................................................................................................................. 141 Clean the paper path ....................................................................................................... 14 3 Calibrate the scanner ......................................................................................................... .............. 144 11 Problem solving Problem-solving checklist ..................................................................................................... ............ 146 Factors that affect performance ....................................................................................... 146 Problem-solving flowchart ..................................................................................................... ........... 147 Solve general device problems ................................................................................................. ....... 150 Control-panel message types ................................................................................................... ........ 153 Control-panel messages ........................................................................................................ .......... 154 Common causes of jams ......................................................................................................... ......... 163 Jam locations ................................................................................................................. .................. 164 Jam recovery .................................................................................................................. .................. 165 Clear jams .................................................................................................................... .................... 166 ENWW vii
Clear jams from the ADF ................................................................................................. 166 Clear jams from the input-tray areas ............................................................................... 168 Clear jams from the print-cartridge area .......................................................................... 169 Clear jams from the output-bin areas .............................................................................. 170 Clear jams from the duplexer ........................................................................................... 172 Solve repeated jams ........................................................................................................ 173 Clear stapler jams ............................................................................................................................ 175 Solve print-quality problems ............................................................................................................. 178 Print-quality problems associated with media .................................................................. 178 Print-quality problems associated with the environment .................................................. 178 Print-quality problems associated with jams .................................................................... 178 Image defect examples .................................................................................................... 178 Light print (partial page) .................................................................................................. 180 Light print (entire page) ................................................................................................... 180 Specks ............................................................................................................................ 180 Dropouts ......................................................................................................................... 181 Lines ............................................................................................................................... 181 Gray background ............................................................................................................ 182 Toner smear ................................................................................................................... 182 Loose toner ..................................................................................................................... 183 Repeating defects ........................................................................................................... 183 Repeating image .............................................................................................................. 183 Misformed characters ..................................................................................................... 184 Page skew ....................................................................................................................... 184 Curl or wave .................................................................................................................... 185 Wrinkles or creases ........................................................................................................ 185 Vertical white lines .......................................................................................................... 186 Tire tracks ....................................................................................................................... 186 White spots on black ....................................................................................................... 186 Scattered lines ................................................................................................................ 187 Blurred print .................................................................................................................... 187 Random image repetition ................................................................................................ 188 Solve network printing problems ...................................................................................................... 189 Solve copy problems ........................................................................................................................ 190 Prevent copy problems .................................................................................................... 190 Image problems ............................................................................................................... 190 Media-handling problems ................................................................................................ 191 Performance problems .................................................................................................... 193 Solve fax problems ........................................................................................................................... 194 Solve sending problems .................................................................................................. 194 Solve receiving problems ................................................................................................. 195 Solve e-mail problems ...................................................................................................................... 197 Validate the SMTP gateway address ............................................................................... 197 Validate the LDAP gateway address ............................................................................... 197 Solve common Windows problems ................................................................................................. 198 Solve common Macintosh problems ................................................................................................ 199 Solve Linux problems ....................................................................................................................... 201 Solve PostScript problems ............................................................................................................... 202 General problems ............................................................................................................ 202 viiiENWW