HP CM8060 User Manual

							Replace ink cartridges
The device uses four color ink cartridges and one bonding agent cartridge. The bonding agent adheres 
the ink to the paper and improves the durability of the printed output.
A message appears on the control panel whenever a cartridge needs to be replaced. The control-panel
message tells you which cartridge needs to be replaced. 
An ink cartridge expires twelve months after the date of installation if it is installed prior to the install-by
date shown on the ink cartridge package. If it is installed after the install-by date, the ink cartridge will
expire in less than twelve months.
NOTE:The bottom of each cartridge has a unique shape so it fits only into its corresponding slot.
1.Open the ink-cartridge door.
2.Push the cartridge back and then up to release it, then pull the cartridge straight out.
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3.Push the new cartridge straight in until it locks into place.
4.Please return your genuine HP supplies for recycling to Hewlett-Packard. For more information,
please visit us at 
www.hp.com/go/recycle .
NOTE:On the Supplies Status Page , the HP logo only appears in front of the supply name when
genuine HP supplies are used.
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Replace staple cartridges
NOTE:The HP Multifunction Finisher is an optional a ccessory. Other finishers do not have staplers.
A message appears on the control panel whenever a staple cartridge needs to be replaced. The optional
HP Multifunction Finisher has two staplers. Stapler 1 is on the right, closest to the device. Stapler 2 is
to the left and above Stapler 1. The control-panel message indicates which stapler is empty.
CAUTION:To avoid injury, do not reach into the device to change the staple cartridge while the device
is operating.
1. Open the stapler door.
2.To remove the staple cassette, pull forward on the green lever that is on the front of the staple
cassette, and then pull the staple cassette straight out.
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							3.To remove the staple cartridge from the cassette, push in at the arrow on each side and then pull 
up to release the cartridge.
4.Insert the new staple cartridge into the staple cassette. Push the cartridge straight down until it
snaps into place.
5.Push the staple cassette straight into the slot.
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6.Rotate the green lever up until it snaps into place.
7.Close the stapler door.
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Clean the device
The device does not need to be cleaned often. However, if dirt is visible on the flatbed glass or on the
white-vinyl backing, or if streaks or spots appear in copies, clean the flatbed glass and the white-vinyl
backing. Clean the outside of the device and the touc hscreen periodically to avoid getting dirt on the
flatbed glass and the white-vinyl backing.
Use the following information to clean the device.
Clean the outside of the device
Clean the outside of the device with a soft, lint-free cloth
dampened with water, or with water and a mild detergent.
Clean the touchscreen
HP CM8060 Color MFP with Edgeline TechnologyClean the touchscreen by gently  wiping it with a lint-free cloth
dampened with water. Do not pour or spray water directly onto
the touchscreen. Do not use  any other liquid. Solvents and
cleaners can damage the touchscreen.
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Clean the flatbed glass
Clean the flatbed glass only if dirt is visible or if streaks or spots
appear in copies.
Gently wipe the glass with a lint-free cloth dampened with
water. Do not pour or spray the water directly onto the glass.
Do not press hard on the glass.
Clean the glass scanner strip
The small glass strip that is to the left of the flatbed glass has
a special coating. Use only gentle pressure when cleaning this
glass strip. Wipe the glass scanner strip with a clean, dry lint-
free cloth. Only if necessary , use a slightly water-dampened
lint-free cloth to clean the glass strip.
CAUTION: Never pour or spray liquids directly onto the glass
scanner strip. Only use gentle  pressure when cleaning the
glass scanner strip.
Clean the white-vinyl backing
Clean the white-vinyl backing that is under the flatbed cover
only if dirt is visible or if spots appear in copies.
Gently wipe the backing with  a lint-free cloth dampened with
water. Do not pour or spray the water directly onto the backing.
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Move the device
If you need to move the device, contact an HP-authorized service and support person. Special
procedures are required to pr event damage to the device.
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16 Solve problems
This chapter contains information about the following topics:
●
Problem-solving checklists
●
Control-panel messages
●
Clear jams
●
Paper-handling problems
●
Image-quality problems
●
Fax problems
●
Problems with E-mail, Alerts, and AutoSend
●
Problems with sending to a network folder
●
Network-connectivity problems
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Problem-solving checklists
If the device is not responding correctly, complete the steps in the following checklists. If you discover
a problem that you cannot resolve, contact  an HP service and support person for help.
Problems with all jobs
1.Make sure at least one status light on the control  panel is lit. If no lights are lit, complete these
steps:
a. Press the on/off button on the control panel.
b. Check the master power switch at the right-rear corner of the device. Make sure it is in the on
position.
c. Check the power cable to see if it is securely connected at both ends.
d. Check the power source by plugging the device directly into the wall or into a different outlet.
2. If the device is receiving power but is not res ponding, check the cabling. Make sure the network
cable is secure.
3. Check the status line on the control panel for messages. See 
Control-panel messages
on page 238.
Problems with copy and scan jobs
1. For copy jobs, make sure that paper is  loaded in the tray you are trying to use.
2. If you are trying to use the document feeder, try  scanning from the glass. If the job is successful,
the problem is with the document feeder. Contact HP.
3. If you cannot scan with the document feeder or  from the glass, the problem is with the scanner
mechanism. Contact HP.
Problems with print jobs
1. Make sure that paper is loaded in the tray you are trying to use.
2. Print a configuration page. From the Home screen, touch  Administration. Touch Information , and
then touch  Configuration Page .
a. If the configuration page does not print, make sure paper is loaded in the tray. Also check the
control panel to see if the page has jammed inside the device. See 
Clear jams
on page 239.
If the tray has paper and the page did not ja m, the problem is with the device hardware.
b. If the configuration page prints, the device hard ware is printing correctly. The problem is with
the computer, the printer driver,  the network, or with the software program. Continue with the
next step.
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