Epson Wf 3620 Manual
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Paper TypeSettings Related tasks Selecting BasicPrintSettings -Windows Selecting Extended Settings-Windows Selecting BasicPrintSettings -OS X Solving PageLayout andContent Problems Check thesesections ifyou have problems withthelayout orcontent ofyour printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect MarginsonPrintout Border Appears onBorderless Prints Incorrect Characters Print Incorrect ImageSizeorPosition Slanted Printout Parent topic:Solving Problems Inverted Image If your printed imageisinverted unexpectedly, trythese solutions: • Turn offany mirror orinversion settingsinyour printing application. • Turn offthe Mirror Image,Flip horizontally ,or Reverse pageorientation settingsinyour printer software. (Thisoption hasdifferent names,depending onyour operating systemversion.) Note: Leave theseoptions turnedonwhen youprint onEpson Iron-on CoolPeelTransfer paper,if available foryour product. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting Additional LayoutandPrint Options -Windows Selecting BasicPrintSettings -OS X 301
Too Many Copies Print Make surethattheCopies settinginyour printing program orprinter software isnot setformultiple copies. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -OS X Blank Pages Print If blank pages printunexpectedly, trythese solutions: • Make sureyouselected thecorrect papersizesettings inyour printing program andprinter software. • Ifa blank pageexists inadocument youareprinting andyouwant toskip printing it,select theSkip Blank Pagesetting inyour printer software. • Run aprint head nozzle checktosee ifany ofthe nozzles areclogged. Thenclean theprint head, if necessary. • Make sureyourproduct isselected asthe printer inyour printing program. Parent topic:Solving PageLayout andContent Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting BasicPrintSettings -Windows Selecting Extended Settings-Windows Selecting BasicPrintSettings -OS X Selecting PrintingPreferences -OS X Incorrect MarginsonPrintout If your printed pagehasincorrect margins,trythese solutions: • Make sureyouselected thecorrect papersizesettings inyour printing program andprinter software. • Make sureyouselected thecorrect margins foryour paper sizeinyour printing program. • Make sureyourpaper ispositioned correctlyforfeeding intotheprinter. 302
You canusethepreview optioninyour printer software tocheck yourmargins beforeyouprint. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -OS X Related topics Loading Paper Border Appears onBorderless Prints If you seeaborder onborderless prints,trythese solutions: • Make sureyouareprinting onacompatible borderlesspapertypeandsize. Note: Donot select acustom papersizeforborderless prints. • Windows :Make sureyouselected theBorderless settinginyour printer software. • OS X:Make sureyouselected theBorderless checkboxorapaper sizewithaBorderless optionin your printer software. • Adjust theExpansion settingtoadjust theamount ofimage expansion onthe edges ofborderless prints. • Make suretheimage sizeandthepaper sizearesetcorrectly; ifthe image issmall, theenlargement may notbeenough tocover thepaper. • Access theExtended Settings(Windows) orPrinting Preferences (OSX)and select Remove White Borders . Parent topic:Solving PageLayout andContent Problems Related references Borderless PaperTypeCompatibility Related tasks Selecting BasicPrintSettings -Windows Selecting Additional LayoutandPrint Options -Windows Selecting Extended Settings-Windows Selecting BasicPrintSettings -OS X Selecting PageSetup Settings -OS X 303
Selecting PrintingPreferences -OS X Incorrect Characters Print If incorrect characters appearinyour prints, trythese solutions beforereprinting: • Make sureanycables aresecurely connected atboth ends. • In Windows, deleteallprint jobsfrom theWindows Spooler: • Windows 8.x:Navigate tothe Apps screen andselect Control Panel>Hardware andSound > Devices andPrinters .Right-click yourproduct name,selectSeewhats printing ,and select your product nameagain, ifnecessary. Right-clickthestalled printjob,click Cancel ,and click Yes. • Windows 7:Click andselect Devices andPrinters .Right-click yourproduct name,selectSee whats printing ,and select yourproduct nameagain, ifnecessary. Right-clickthestalled printjob, click Cancel ,and click Yes. • Windows Vista:Click andselect Control Panel.Click Printer underHardware andSound , right-click yourproduct name,andselect Open.Right clickthestalled printjob,click Cancel ,and click Yes. • Windows XP:Click Start andselect Printers andFaxes .(Or open theControl Panel,select Printers andOther Hardware ifnecessary, andselect Printers andFaxes .)Right-click your product name,selectOpen,right-click thestalled printjob,click Cancel ,and click Yes. • Make sureyourproduct isselected asthe printer inyour printing program. • Ifyour product isconnected toaUSB hub,connect itdirectly toyour computer instead. Parent topic:Solving PageLayout andContent Problems Incorrect ImageSizeorPosition If your printed imageisthe wrong sizeorinthe wrong position, trythese solutions: • Make sureyouselected thecorrect papersizeandlayout settings inyour printing program andprinter software. • Make sureyourpaper ispositioned correctlyforfeeding intotheprinter. You canusethepreview optioninyour printer software tocheck yourmargins beforeyouprint. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting Additional LayoutandPrint Options -Windows 304
Selecting BasicPrintSettings -OS X Selecting PageSetup Settings -OS X Slanted Printout If your printouts areslanted, trythese solutions: • Slide theedge guides against theedges ofthe paper. • Select ahigher printquality setting inyour printer software. • Turn offany high speed settings inyour product software. • Align theprint head. • Make suretheproduct isnot printing whiletiltedoratan angle. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -OS X Related topics Loading Paper Solving PrintQuality Problems Check thesesections ifyour printouts haveproblems withprint quality, butyour image looksfineonyour computer screen. White orDark Lines inPrintout Blurry orSmeared Printout Faint Printout orPrintout HasGaps Grainy Printout Incorrect Colors Parent topic:Solving Problems White orDark Lines inPrintout If you notice whiteordark lines inyour prints (alsocalled banding), trythese solutions beforeyoureprint: • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. 305
• Make surethepaper typesetting matches thetype ofpaper youloaded. • Make sureyouloaded theprintable sideofthe paper correctly foryour product. • Turn offany high speed settings inyour product software. • Align theprint head. • You may need toreplace theinkcartridges. Parent topic:Solving PrintQuality Problems Related concepts Print Head Nozzle Check Print Head Alignment Print Head Cleaning Related references Paper TypeSettings Related tasks Selecting Additional LayoutandPrint Options -Windows Selecting PrintingPreferences -OS X Related topics Loading Paper Replacing InkCartridges andMaintenance Boxes Blurry orSmeared Printout If your printouts areblurry orsmeared, trythese solutions: • Make sureyourpaper isnot damp, curled, old,orloaded incorrectly inyour product. • Use asupport sheetwithspecial paper,orload special paperonesheet atatime. • Make sureyourpaper meets thespecifications foryour product. • Use Epson papers toensure propersaturation andabsorption ofgenuine Epsoninks. • Make surethepaper typesetting inyour product software matches thetype ofpaper youloaded. • Ifyou areprinting onthick paper orenvelopes, turnonthe Thick Paper setting fromthecontrol panel or select ThickPaper andEnvelopes inthe Extended Settingsofthe printer software. (Turningthis setting onwill decrease printspeed.) • Remove eachsheet fromtheoutput trayasitis printed. 306
• Avoid handling printouts onglossy paperrightafter printing toallow theinktoset. • Turn offany high speed settings inyour product software. • Ifyou print onboth sides ofasheet ofpaper, smudges mayappear onthe reverse sideofheavily saturated ordark images. Ifone side ofasheet willcontain alighter image ortext, print thatside first. Adjust thePrint Density and/orInkDrying Timesettings. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Align theprint head. • Clean thepaper path. Note: Yourproduct willnot operate properly whiletiltedatan angle. Placeiton aflat, stable surface that extends beyondthebase ofthe product inall directions. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EpsonPapers Paper Specifications Related tasks Selecting BasicPrintSettings -Windows Selecting Double-sided PrintingSettings -Windows Selecting Additional LayoutandPrint Options -Windows Selecting BasicPrintSettings -OS X Selecting Double-sided PrintingSettings -OS X Selecting PrintingPreferences -OS X Cleaning thePaper Guide Related topics Loading Paper 307
Faint Printout orPrintout HasGaps If your printouts arefaint orhave gaps, trythese solutions: • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inkcartridges maybeold orlow onink, and youmay need toreplace them. • Make surethepaper typesetting matches thetype ofpaper youloaded. • Make sureyourpaper isnot damp, curled, old,orloaded incorrectly inyour product. • Align theprint head. • Clean thepaper path. Parent topic:Solving PrintQuality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper TypeSettings Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -OS X Cleaning thePaper Guide Related topics Replacing InkCartridges andMaintenance Boxes Loading Paper Grainy Printout If your printouts aregrainy, trythese solutions: • Make sureyouloaded theprintable sideofthe paper correctly foryour product. • Select ahigher printquality setting andturn offany high speed settings inyour product software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. 308
• Align theprint head. • You may need toincrease theimage resolution orprint asmaller size;seeyour software documentation. • Ifyou enlarged theimage inan image-editing program,youneed toincrease theresolution settingto retain ahigh image quality. Increase theresolution bythe same amount youincreased theimage size. For example, ifthe resolution is300 dpi(dots perinch) andyouwilldouble theimage sizelater, change theresolution settingto600 dpi. Note: Higher resolution settingsresultinlarger filesizes, which takelonger toprocess andprint. Consider thelimitations ofyour computer systemwhenselecting aresolution, andselect thelowest possible resolution thatproduces acceptable qualitytokeep filesizes manageable. Parent topic:Solving PrintQuality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting BasicPrintSettings -Windows Selecting Additional LayoutandPrint Options -Windows Selecting BasicPrintSettings -OS X Selecting PrintingPreferences -OS X Related topics Loading Paper Incorrect Colors If your printouts haveincorrect colors,trythese solutions: • Make suretheBlack/Grayscale orGrayscale settingisnot selected inyour printer software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inkcartridges maybeold orlow onink, and youmay need toreplace them. • Your printed colorscannever exactly matchyouron-screen colors.However, youcanuseacolor management systemtoget asclose aspossible. Tryusing thecolor management optionsinyour printer software. 309
• For best results, usegenuine Epsoninkand paper. Parent topic:Solving PrintQuality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Available EpsonPapers Related tasks Selecting BasicPrintSettings -Windows Selecting Additional LayoutandPrint Options -Windows Selecting BasicPrintSettings -OS X Managing Color-OS X Related topics Replacing InkCartridges andMaintenance Boxes Solving Scanning Problems Check thesesolutions ifyou have problems scanningwithyour product. Scanning SoftwareDoesNotOperate Correctly Cannot StartEpson Scan Parent topic:Solving Problems Scanning SoftwareDoesNotOperate Correctly If your scanning softwaredoesnotoperate correctly, trythese solutions: • Make sureyourcomputer hasadequate memoryandmeets thesystem requirements foryour operating system. • Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso, wake yoursystem andrestart yourscanning software. • Ifyou upgraded youroperating systembutdidnot reinstall yourscanning software, tryreinstalling it. Note: WithOSX10.6, 10.7,10.8,or10.9, inaddition toscanning withImage Capture, youcan download andinstall Epson Scanscanning software. EpsonScanprovides additional image adjustment andphoto correction featuresforenhancing scannedimages,andprovides aninterface 310