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Epson Wf 3620 Manual

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    4.
    Download yourproduct software fromtheEpson website, orinstall itfrom theCD that came with
     your
    product usingtheinstructions onthe Start Here sheet.
     •
    Ifyou have replaced yourrouter, reinstall yourproduct software toconnect tothe new router.
     Parent
    topic:Solving Network Problems
     Related
    concepts
     When
    toUninstall YourProduct Software
     Related
    topics
     Wi-Fi
    orWired Networking
     Product
    DoesNotAppear inOS XPrinter Window
     If
    your product doesnotappear inthe OS Xprinter window, trythese solutions:
     •
    Turn yourproduct off,wait 30seconds, thenturnitback onagain.
     •
    Ifyou areconnecting theproduct viaWi-Fi Protected Setup(WPS) andtheWi-Fi icononyour
     products
    LCDisnot lit,make sureyouselect oneofthe WPS options fromtheproduct controlpanel
     within
    2minutes ofpressing theWPS button onyour router.
     •
    Ifyou areconnecting theproduct wirelessly viaEpsonNet SetupandtheWi-Fi icondoes notappear lit
     on
    your LCD screen, makesureyourproduct software wasinstalled correctly. Ifnecessary, reinstall
     your
    software.
     Parent
    topic:Solving Network Problems
     Related
    concepts
     When
    toUninstall YourProduct Software
     Cannot
    PrintOver aNetwork
     If
    you cannot printover anetwork, trythese solutions:
     •
    Make surethatyour product isturned on.
     •
    Make sureyouinstall yourproducts networksoftware asdescribed inyour product documentation.
     •
    Print anetwork statussheetandverify thatthenetwork settingsarecorrect. Ifthe network statusis
     Disconnected
    ,check anycable connections andturn your product offand then onagain.
     •
    Ifyou areusing TCP/IP, makesuretheproducts IPaddress isset correctly foryour network. Ifyour
     network
    doesnotassign IPaddresses usingDHCP, setthe IPaddress manually.
     •
    Make sureyourcomputer andproduct areboth using thesame wireless network.
     281 
    						
    							
    
    •
    Ifnetwork printingisslow, printanetwork statussheetandcheck thesignal strength. Ifitis poor, place
     your
    product closertoyour router oraccess point.
     Note:
    Avoidplacing yourproduct nearamicrowave oven,2.4GHz cordless phone,orlarge metal
     object,
    suchasafiling cabinet.
     •
    Ifyou areconnecting theproduct viaWi-Fi Protected Setup(WPS) andtheWi-Fi icononyour
     products
    LCDisnot lit,make sureyouselect oneofthe WPS options fromtheproduct controlpanel
     within
    2minutes ofpressing theWPS button onyour router.
     •
    Check yourwired LANrouter oraccess pointtosee ifthe LED forthe port towhich yourproduct is
     connected
    ison orflashing .If the link LED isoff, trythe following:
     •
    Make suretheEthernet cableissecurely connected toyour product andtoyour router, access
     point,
    switch, orhub.
     •
    Try connecting yourproduct toadifferent portoradifferent router,access point,switch, orhub.
     •
    Try connecting withadifferent Ethernet cable.
     •
    Try printing toyour product fromanother computer onthe network.
     •
    Ifyou areconnecting theproduct viaEpsonNet SetupandtheWi-Fi icondoes notappear liton the
     LCD,
    make sureyourproduct software wasinstalled correctly. Ifnecessary, reinstallyoursoftware.
     Parent
    topic:Solving Network Problems
     Related
    concepts
     When
    toUninstall YourProduct Software
     Related
    tasks
     Printing
    aNetwork StatusSheet
     Related
    topics
     Wi-Fi
    orWired Networking
     Cannot
    ScanOveraNetwork
     If
    you cannot startEpson Scanforscanning overanetwork, trythese solutions:
     •
    Ifyou cannot scanfromyourproduct controlpanel,makesureyourestarted yourcomputer after
     installing
    theproduct software. MakesuretheEvent Manager programisnot being blocked byyour
     firewall
    orsecurity software.
     •
    Ifyou arescanning alarge original atahigh resolution, anetwork communication errormayoccur. Try
     scanning
    againatalower resolution.
     282 
    						
    							
    
    •
    Ifnetwork communication wasinterrupted whilestarting EpsonScan,exitEpson Scan,waitafew
     seconds,
    andrestart it.IfEpson Scancannot restart, turnoffyour product, turnitback on,and try
     restarting
    EpsonScanagain.
     •
    Check theconnection settingandtesttheconnection usingEpson ScanSettings:
     Windows
    8.x:Navigate tothe Apps screen andselect EPSON ScanSettings .Make surethe
     Connection
    settingisset toNetwork ,then clicktheTest button.
     Windows
    (otherversions) :Click orStart >All Programs orPrograms >EPSON >EPSON
     Scan
    >EPSON ScanSettings .Make suretheConnection settingisset toNetwork ,then clickthe
     Test
    button.
     OS
    X:Open theApplications folder,clickEpson Software ,and click EPSON ScanSettings .Make
     sure
    theConnection settingisset toNetwork ,then clicktheTest button.
     •
    Make suretheoption selected asthe Timeout Settinginthe Epson ScanSettings program islong
     enough
    tocomplete scanningoveranetwork.
     •
    You may need todisable thefirewall andanyanti-virus softwareonyour wireless routeroraccess
     point.
    
    Note:
    WithOSX10.6, 10.7,10.8,or10.9, inaddition toscanning withImage Capture, youcan
     download
    andinstall Epson Scanscanning software. EpsonScanprovides additional imageadjustment
     and
    photo correction featuresforenhancing scannedimages,andprovides aninterface forTWAIN-
     compliant
    OCRscanning software, suchasABBYY FineReader. Todownload EpsonScan,visitEpsons
     driver
    download site(U.S. downloads orCanadian downloads ).
     Parent
    topic:Solving Network Problems
     Related
    tasks
     Starting
    aScan Using theProduct ControlPanel
     Starting
    aScan Using theEpson ScanIcon
     Solving
    Copying Problems
     Check
    thesesolutions ifyou have problems copyingwithyour product.
     Product
    MakesNoise,ButNothing Copies
     Product
    MakesNoiseWhen ItSits foraWhile
     Parent
    topic:Solving Problems
     283 
    						
    							
    
    Product
    MakesNoise,ButNothing Copies
     If
    your product makesanoise, butnothing copies,trythese solutions:
     •
    Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if
     necessary.
    
    •
    Ifthe nozzle checkpagedoesnotprint, buttheproducts powerison, make sureyourproduct
     software
    isinstalled correctly.
     •
    Make sureyourproduct islevel (nottilted).
     Parent
    topic:Solving Copying Problems
     Related
    concepts
     Print
    Head Nozzle Check
     Print
    Head Cleaning
     Product
    MakesNoiseWhenItSits foraWhile
     Your
    product isperforming routinemaintenance. Thisisnormal.
     Parent
    topic:Solving Copying Problems
     Solving
    PaperProblems
     Check
    thesesections ifyou have problems usingpaper withyour product.
     Paper
    Feeding Problems
     Paper
    JamProblems InsidetheProduct
     Paper
    JamProblems inthe Paper Cassette
     Paper
    JamProblems inthe Duplexer (RearCover)
     Document
    Jamsinthe Automatic Document Feeder
     Paper
    Ejection Problems
     Parent
    topic:Solving Problems
     Paper
    Feeding Problems
     If
    you have problems feedingpaper,trythese solutions:
     •
    Ifpaper doesnotfeed forprinting, removeitfrom therear feed slotorcassette. Reloadit,then adjust
     the
    edge guides. Makesurethepaper stackisnot above thetabonthe edge guides insidethe
     cassette.
    Makesuretoload onlyonesheet atatime inthe rear feed slot.
     •
    Ifmultiple pagesfeedatonce, remove thepaper, fantheedges toseparate thesheets, andreload it.
     284 
    						
    							
    
    •
    Do not load more thantherecommended numberofsheets.
     •
    Make sureyourpaper meets thespecifications foryour product.
     •
    Ifpaper jamswhen youprint onboth sides ofthe paper, tryloading fewersheets.
     •
    For best results, followtheseguidelines:
     •
    Use new, smooth, high-quality paperthatisnot curled, creased, old,toothin, ortoo thick.
     •
    Load paper inthe cassette printable sidedown.
     •
    Do not load binder paperwithholes inthe cassette.
     •
    Follow anyspecial loading instructions thatcame withthepaper.
     Parent
    topic:Solving PaperProblems
     Related
    references
     Paper
    JamProblems InsidetheProduct
     Paper
    JamProblems inthe Paper Cassette
     Paper
    JamProblems inthe Duplexer (RearCover)
     Paper
    Loading Capacity
     Related
    topics
     Loading
    Paper
     Paper
    JamProblems InsidetheProduct
     If
    paper hasjammed insidetheproduct, followthesteps heretoclear thejam.
     1.
    Cancel theprint job,ifnecessary.
     2.
    Remove anyjammed paperfromtherear paper feedslot.
     285 
    						
    							
    
    3.
    Lift the scanner unit.
     Caution:
    Donot touch theflatwhite cable inside theprinter. Donot liftthe scanner unitwhile the
     document
    coverisopen.
     4.
    Remove anypaper inside, including tornpieces.
     286   
    						
    							
    
    5.
    Close thescanner unit.
     6.
    Follow theprompts onthe LCD screen toclear anyerror messages. Ifyou stillsee apaper jam
     message,
    checktheother paper jamsolutions.
     287   
    						
    							
    
    Parent
    topic:Solving PaperProblems
     Related
    references
     Paper
    JamProblems inthe Paper Cassette
     Paper
    JamProblems inthe Duplexer (RearCover)
     Document
    Jamsinthe Automatic Document Feeder
     Paper
    JamProblems inthe Paper Cassette
     If
    paper hasjammed inapaper cassette, followthesteps heretoclear thejam.
     1.
    Cancel theprint job,ifnecessary.
     2.
    Pull outthepaper cassette, thencarefully removeanyjammed paper.
     3.
    Carefully removeanypaper jammed insidetheproduct.
     288  
    						
    							
    
    4.
    Gently insertthepaper cassette.
     5.
    Follow theprompts onthe LCD screen toclear anyerror messages. Ifyou stillsee apaper jam
     message,
    checktheother paper jamsolutions.
     Parent
    topic:Solving PaperProblems
     Related
    references
     Paper
    JamProblems InsidetheProduct
     Paper
    JamProblems inthe Duplexer (RearCover)
     Document
    Jamsinthe Automatic Document Feeder
     Paper
    JamProblems inthe Duplexer (RearCover)
     If
    paper hasjammed inthe duplexer (rearcover), followthesteps heretoclear thejam.
     1.
    Cancel theprint job,ifnecessary.
     2.
    Press thetabs andremove theduplexer (rearcover).
     289  
    						
    							
    
    3.
    Carefully removeanyjammed paper.
     Note:
    Donot touch thepaper rollers.
     4.
    Remove anyjammed paperfromtheduplexer.
     290   
    						
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