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Comdial Execumail Voice Processing System 6.5 Instructions Manual

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    							296 Glossary ExecuMail6.5 
    Glossary 
    Access 
    A field on a subscriber’s Personal Directory page which controls the system 
    features that are available. 
    Action 
    A field on a Personal Directory page, transaction box, or the Operator Box that 
    determines what the system will do after the greeting. The possible actions are: 
    Take a Message, Operator, Say Goodbye, Hangup, Go to ID->, and Restart. These 
    actions (except for Take a Message) can also be used in the 
    After or 
    After msg fields on interview boxes, transaction boxes, and Personal Directory 
    Pages. 
    Alphabetic directory 
    See Automatic directory. 
    Alternate greeting 
    A special greeting available for subscribers and transaction boxes. Subscribers 
    can record two different personal greetings-a standard and alternate personal 
    greeting-and switch between them as needed. The transaction box’s owner can 
    record the box’s standard or alternate greeting by phone. 
    Archived message 
    An old message that is explicitly saved by the subscriber. The message will be 
    saved for the number of days entered in the 
    Archive field on the subscriber’s 
    Personal Directory page. 
    Audiotext 
    A menu tree for information distribution and collection. A caller makes a menu 
    selection after listening to a variety of choices. 
    Audiotext messages 
    The messages played in an audiotext application to deliver information to a 
    caller or lead a caller through a series of questions. 
    Auto dial 
    Automatically routes a caller to a subscriber’s Extension # ID from the automatic 
    directory. 
    / 
    Automated attendant 
    A voice processing function that automatically answers incoming calls and directs 
    the callers to the appropriate extensions without a human operator’s assistance.  
    						
    							Reference Manual Glossary 29 7 
    Automatic directory 
    A directory of subscriber recorded names and Extension # IDS that is available to 
    outside callers. To find out a subscriber’s extension, outside callers “spell” the 
    first three letters of the subscriber’s name using the telephone keypad. 
    Subscribers can change whether they’re listed in the automatic directory through 
    setup options. 
    Automatic fax 
    The person sending you the fax programs a fax machine to send you a fax 
    automatically. The person sending the fax does not have to press the fax 
    machine’s Send or Start key, or monitor the progress of the fax. 
    Await Answer 
    A type of call transfer in which the system waits for the called extension to be 
    answered before transferring the call to that extension. 
    Broadcast distribution 
    Applies to message groups. With broadcast distribution, each group member 
    receives and hears messages sent to the group. All message groups created by 
    phone have broadcast distribution, unless that is changed at the console. See 
    dispatch distribution. 
    Cali Forward to Personal Greeting 
    The Comdial telephone system can transfer calls directly to an extension and/or 
    the subscriber’s voice mailbox when the extension is ring-no-answer or busy. 
    call screening 
    A feature that gives subscribers information about incoming calls and/or the 
    choice of accepting a call or forwarding it into their voice mailbox. The call 
    transfer option codes 
    IC or MC are usually used for call screening. 
    Day Mode 
    Identifies the hours the office is open. The system considers all other hours Night 
    Mode. The system can be configured to function differently during Day Mode and 
    Night Mode hours. 
    Default 
    The parameter or value in a field which the system uses if you have not entered 
    another value. 
    Directory assistance 
    A feature of the voice mail system that lets callers reach someone in the 
    organization, even if they don’t know the correct extension, without speaking to 
    an operator. Callers with letters on their touchtone keypads can use automatic 
    directory assistance. You can program numeric directory assistance for callers 
    without letters on their keypads, or for other special directory assistance 
    applications. 
    DhctoIy group 
    A special type of group used to create numeric directory assistance. You set up 
    directory groups that list subscribers with a common characteristic, such as a 
    department, location, or schedule. When a caller requests numeric directory 
    assistance, the system plays the names of the directory group members, along 
    with their extension numbers.  
    						
    							298 Glossary EvecuMail6.5 
    Directory menu 
    A special type of onekey dialing menu used to create numeric directory 
    assistance. 
    Dispatch distribution 
    Applies to message groups. With dispatch distribution, only the first group 
    member to listen to a group message receives it. This is useful in any application 
    where a group of subscribers are equally responsible for a task. For example, a 
    dispatch group might be used for assigning service jobs. The first service person 
    to hear a message takes the job. Dispatch distribution can only be set by the 
    system manager at the console. 
    DTMF 
    Dual-Tone, Multi-Frequency; the technical designation for true touchtones. 
    Extension 
    This is the actual telephone extension number of a telephone in your system. 
    If the Comdial telephone system’s extension number is different than the 
    Extension # ID, you must enter this number after the arrow in the field 
    Transfer? Yes --> on the Personal Directory page or transaction box. If the 
    extension number matches the Extension # ID, you can enter the letter X, an 
    abbreviation for “extension”. 
    Extension # ID 
    The System ID a caller presses to reach a subscriber. Upon hearing this ID, the 
    system follows the Trcmsfer -> Greeting -> Action sequence programmed for that 
    subscriber. Typically, it tries to transfer the call to an extension, then plays a 
    greeting and takes a message, if the line is busy 
    or does not answer. The 
    Extension # ID may or may not be the same as the actual telephone extension 
    number. 
    Fax detect 
    The voice mail system can recognize an incoming fax tone, and deliver incoming 
    faxes to an extension automatically. 
    Fax mail 
    Part of an optional feature package that provides fax store-and-forward 
    capabilities for the voice mail system. Subscribers have their own personal fax 
    boxes, and control by phone the telephone number where their faxes are 
    delivered. 
    Fax notification 
    Each time the voice mail system delivers a fax to the fax extension, it can leave a 
    public message to notify you. 
    Fax-On-Demand 
    Part of an optional feature package you can buy for the voice mail system that 
    allows you to create a library of faxes. Your callers can then call you and request 
    a fax themselves, and the voice mail system will send the fax to the caller’s fax 
    machine. . 
    :‘-- 
    (7 
    ,’ 
    / 
    Follow-aJo~ ID 
    The Extension # ID provided by the Comdial telephone system to the voice mail 
    system when a call is transferred or forwarded back to the system on a ring-no 
    answer or busy condition.  
    						
    							Reference Manual Glossary 299 
    GW&.iIlg 
    The greeting is a recording used as the middle part of a subscriber’s or 
    transaction box’s Transfer -> Greeting -> Action sequence. A subscriber has two 
    personal greetings: standard and alternate. A transaction box has a pair of 
    standard greetings (Day & Nite) and an alternate greeting which is used in both 
    Day and Night Modes. A subscriber’s greetings are typically used to greet callers 
    and encourage them to leave a message. Transaction box greetings can be used 
    to greet callers, play audiotext messages, or offer one key dialing menus. The 
    prompts the system plays when first answering incoming calls are called the 
    Opening Line. 
    Group 
    See Message group. 
    Guest 
    A guest is a person who is hosted by a particular subscriber. A guest is given a 
    “guest mailbox” and allowed to trade two-way messages only with the guest’s 
    host. A guest can be a member of the host’s private message groups, but cannot 
    be a member of open message groups. 
    Held message 
    A message which has been heard by the subscriber, which the subscriber has not 
    archived, and which the system has not yet deleted (same as an old message). 
    hlterview box 
    A special type of transaction box that can ask a caller up to 20 questions and 
    record each of the responses. The subscriber who owns the interview box 
    receives the responses in a single message. 
    This voice field in can contain a short recording (such as “I’ll transkryou now. “) 
    which the system plays before attempting a call transfer. 
    Local connect 
    A port status that lets the system manager record into voice fields using a 
    telephone handset at the system console. 
    Laocal Off-hook 
    A port status indicating that someone has taken a port off-line (similar to taking a 
    telephone off the hook) at the system console. You take a port off-line with the 
    a key. 
    Manual fax 
    The person sending you a fax dials your office’s telephone number from the fax 
    machine’s touchtone keypad, presses the System ID for the fax machine, waits for 
    the fax tone, then presses the Send or Start key on the fax machine. This is the 
    most common type of incoming fax. 
    Message box 
    The system stores messages from outside callers in a subscriber’s message box. 
    The system announces messages from outside callers by saying, “...your message 
    box has a message... “.  
    						
    							300 Glossary ExecuMail6.5 
    Message box integration 
    The Comdial telephone system can transfer calls directly to an extension and/or 
    the subscriber’s voice mailbox when the extension is ring-no-answer or busy. 
    Message delivery 
    The system calls the subscriber to notify him or her of new messages. The 
    subscriber may enter his or her Personal ID to hear the messages. 
    Message group 
    A distribution list of subscribers and/or guests for whom a subscriber can leave 
    the same message. See also 
    Broadcast distribution, Dispatch distribution, Private 
    group, 
    and Open group. 
    Message notification 
    A feature by which the voice mail system notifies a subscriber that he or she has 
    new messages. Depending on the Comdial telephone system, the voice mail 
    system may activate a message waiting lamp, a special display on the extension, 
    or a distinctive dialtone. 
    Message waiting lamp 
    A light on an extension telephone that can be lit when the subscriber using the 
    telephone has new messages. 
    Night Mode 
    See Day Mode. 
    Numeric directory assistance 
    A specially programmed type of directory assistance designed for callers whose 
    touchtone keypads do not have letters, or for other special directory assistance 
    applications. You create numeric directory assistance with directory groups and 
    directory menus. 
    One key dialing 
    A feature that allows a caller to press a single touchtone digit instead of a full 
    System ID during a subscriber’s or transaction box’s greeting. This feature lets YOU 
    offer callers a menu of choices during a greeting. One key dialing options must 
    be programmed individually for each subscriber and transaction box. 
    One-way message 
    A message left by an outside caller for a particular subscriber. 
    open group 
    A message group to which all authorized subscribers can send messages. 
    Individual subscribers can be prevented from leaving 
    any open group meSSages 
    by placing Y in the Access field of their Personal Directory page. 
    Opening Line 
    The prompts the system first plays for incoming calls are called the Opening tine. 
    There are three Opening Line prompts: Intro, Action, and Otherwise. These 
    appear on Lines 10-12 of the QuickStart Application Screen, Page 2. 
    ; 
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    : .- 
    ~. 
    ., 
    1 
    e. 
    . . . . 
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    							, .Y‘ 
     
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    Reference Manual Glossary 30 1 
    Option set 
    The Transfer Options and Screening Options sets control how calls are transferred 
    to a subscriber. These call transfer option sets appear in the Transfer section 
    of the Personal Directory pages. Call transfer options include Announce, Confirm, 
    Introduce, Message Screen, and Screen. Subscribers can switch between their 
    Transfer Options and Screening Options sets by phone. 
    owner 
    A subscriber or system manager who has control over a transaction box, 
    interview box, or message group is its owner. The owner of a transaction box or 
    interview box receives the messages left in the box. A transaction box’s owner 
    can change the box’s greetings by phone. The owner of a message group can 
    change it by phone. If the owner is deleted, all transaction boxes, interview 
    boxes, and 
    ptiuate message groups which the subscriber owned are also deleted. 
    The subscriber’s 
    open message groups are reassigned to - SYSTEM’ . 
    Personal ID 
    A unique System ID that identifies a subscriber or guest to the system. 
    Personal secretary 
    A system feature that ensures every important call for a subscriber is answered. If 
    the subscriber is unavailable, callers can be routed to another extension 
    automatically or can make a menu selection to choose where to route their call. 
    Port 
    A telephone channel or line coming into the system. 
    Private group 
    A private message group belongs to a single subscriber, called the group owner. 
    Only the group owner may leave messages for other group members. The group 
    owner cannot be a member of his or her own private groups. 
    Prompt 
    A recording that is played at a specific place in the conversation. Most of the 
    system prompts are stored in voice fields on the Voice Prompt Editor Screen. 
    Public message 
    Messages left in the Public Interview Box or the Operator Box are public 
    messages available to all authorized subscribers. Usually, only a few people have 
    access to public messages. 
    Recorded name 
    The recorded name of a subscriber, guest, operator or transaction box. The 
    system plays the recorded names (also called 
    uoice names) in prompts that 
    require identification of the source or destination of a message, etc. 
    Release 
    A type of call transfer in which the voice mail system releases a call to the 
    Comdial telephone system. No attempt is made by the voice mail system to track 
    the progress of the call. 
    screening options 
    A set of call transfer options which the subscriber can turn on and off by phone. 
    The Screening Options field may or may not include call screening codes, 
    such as C, I, M, S.  
    						
    							302 Glossarv ExecuMail6.5 
    Subscriber 
    A person enrolled in the system who has a voice mailbox. Outside callers can 
    leave one-way messages for a subscriber, while subscribers and guests can leave 
    two-way messages for a subscriber. Subscribers are identified by the system when 
    they enter their Personal ID. 
    Switch 
    The Comdial telephone system. 
    System lD 
    An ID code that the voice mail system uses to uniquely identify subscribers, 
    guests, transaction boxes, interview boxes, etc. Personal IDS and Extension # IDS 
    are also System IDS. 
    System manager 
    Any person who can sign in at the system console. A system manager can set 
    and change values on the system screens, including adding and deleting 
    subscribers, guests, transaction boxes, and interview boxes. A system manager 
    can “promote” other subscribers to be system managers. 
    Tweway message 
    A message in which both the sender and recipient are identified as enrolled 
    subscribers or guests on the system. A subscriber or guest can leave an 
    immediate reply to a two-way message. 
    Transaction box 
    A type of box with a Transfer -> Greetrfzg -> A&OR structure that can be 
    programmed to provide, special call routing, one key dialing menus, or audiotext 
    announcements. Transaction boxes are the basic building blocks of special voice 
    processing applications. 
    Voice detect 
    A special type of box that allows callers to say “Yes” to answer a question, 
    instead of pressing a touchtone key. 
    Voice field 
    A field in which prompts, recorded names, or greetings can be recorded. 
    Voice mail 
    A general term for messages recorded digitally over the phone by one person 
    communication with another person. 
    Voice name 
    The recorded name of a subscriber, guest, operator or transaction box. The 
    system plays the voice names (also called recorded numes) in prompts that 
    require identification of the source or destination of a message, etc. 
    Voice response 
    See Audiotext. 
    Wait for Ringback 
    for 
    A type of call transfer in which the system waits to make sure that an extension 
    rings for a certain number of rings before transferring the call.  
    						
    							Reference Manual 
    Index 303 
    Index 
    $PM System ID ......................... 160 
    mpmt.status ......................... 147 
    AfLpwtstatus ......................... 147 
    AlMportstatus ......................... 147 
    Access codes 
    B .............................. 108 
    help for .......................... 230 
    K ............................. ..15 
    list of ....................... 205,226 
    message receipts and 
    ............... 108 
    P .............................. 152 
    special delivery 
    ..................... 68 
    subscriber report. .................. 175 
    X .............................. 108 
    Y ............................... so 
    Z .............................. 108 
    Actions 
    GotolD .... .57,114,136,137,229,256,270 
    Hangup .... 57, 114,136,137,229,256,270 
    PublicFexBox ..................... . 
    Restart .... .57,115,136,138,229,257,270 
    Say-Bye ... .57,115,136,138,229,257,270 
    Ampersand W, special dialing character ....... 78 
    Announce ......................... 255,268 
    faxmacbine ....................... . 
    transfer option 
    ................. 27,232 
    Ansportstatus ......................... 147 
    Answer on ring low ...................... 
    239 
    Append 
    beep ............................ 165 
    recording to voice field .............. 164 
    silence to pmmpt .................. 166 
    Applications .............................. 5 
    Audiotext, defined ......................... 6 
    AUTOEXEC.BAT .......................... 9 
    Automated attendant, defined 
    ................ 5 
    Automatic directory 
    conversation ....................... 33 
    defined.. ....................... ..3 1 
    System ID ........................ 32 
    turnoff ........................... 32 
    unlisted subscribers ................. 32 
    use.. ............................ 
    33 
    Automatic faxes 
    .......................... 46 
    Backup 
    database ........................... 9 
    defined ............................ 8 
    MS-DOS utility ...................... 8 
    Quick Play prompts ............ 156, 157 
    ape .............................. 
    8 
    typeeof .......................... ..s 
    utilities ............................ 8 
    Backward key 
    .......................... 101 
    Batch 
    defined ........................... 76 
    message delivery type ................ 76 
    Beep on record 
    .......................... 113 
    Beep,addtopmmpt ..................... 
    165 
    Beginningpause ........................ 
    112 
    Busy port status ........................ 147 
    Busy ports report ........................ 178 Busy ports, during backup .................. 11 
    Busy recall sequence ..................... 238 
    Calendar,& ........................... 200 
    Call log ............................ 70,179 
    Call screening, max. recording length ........ 112 
    Call transfer 
    expended ........................ 231 
    tifaxmachiie ................... ..4 7 
    Clock, set. ............................. 200 
    Comma (,I, special dialing character .......... 77 
    CONFIGSYS ............................. 9 
    Configurationbackup 
    ..................... ..S 
    Conikm ........................... 255,268 
    transfer option ................. 27,232 
    COPY 
    DOS sound files ................... 166 
    recordings.. ...................... 166 
    Database backup .......................... 9 
    Date, set .............................. 200 
    Day Mode ............................. 187 
    Daylight Savings Time ................ 
    190,200 
    Defaults 
    autmaticdirectory .................. 32 
    call holding parameters .............. 20 
    delivery p-eters ................. 73 
    Intro for operator transfer . . _ _ . . _ . 133,198 
    new message life ................... 
    111 
    notification p-eters ............... 73 
    Operator Box Action ............ 137,199 
    Operator Box greetings .............. 136 
    outdial access code .................. 78 
    pauses .......................... 113 
    Public Interview Box. ............... 
    151 
    screening recording. ................ 
    112 
    subscriber ........................ 223 
    subscriber message taking ........... 116 
    Delete 
    guest ............................ 53 
    interviewbox ...................... 58 
    message group ..................... 89 
    recordings.. ...................... 167 
    transaction box .................... 
    264 
    Dial port sl;tus ......................... 147 
    Dial tone 
    detection.. ....................... 236 
    detection sensitivity ................ 236 
    Dialing out from system, outdial axess code .... 78 
    Digi-Trap 
    integration option .................. 237 
    Directory assistance 
    automatic ......................... 31 
    firstnamesand .................... 34 
    ID for ........................... 245 
    numeric .......................... 39 
    test .............................. 42 
    typesof ........................... 30 
    unlisted subscribers ................. 32 
    Directory groups 
    add .............................. 40 
    add members ...................... 41 
    addtoamenu ..................... 41  
    						
    							304 Index 
    ExecuMail6.5 
    add members .................... ..4 1 
    addtoamenu ..................... 41 
    Directory menus 
    add ........................... ...40 
    numeric directmy assistance and 
    ....... 36 
    Disk full warning. ....................... 113 
    Diskredundancyermra .................. ..7 0 
    DOS sound filea 
    ..................... 129,166 
    Each 
    de?ined ........................... 76 
    message delivery type 
    ............. 76,77 
    Edits OK? field ......................... 114 
    EaroIl subscribers by phone 
    ................ 234 
    Error log 
    .............................. 181 
    Error messages ........................ ..7 0 
    Error noticea .......................... ..7 0 
    Exit the voice mail software 
    ................. 11 
    Expanded transfer options 
    ................. 231 
    Ext.ension#ID,addbyrange.. ............. 236 
    Extension list .......................... 176 
    Fax detect 
    defined ............................ 6 
    setup ......................... ...46 
    Fax routing ............................. 46 
    Faxes 
    autamatic ......................... 46 
    call holding ........................ 48 
    call transfer type ................... 
    47 
    . 
    mcommg .......................... 
    46 
    manual ........................ 
    PublicFaxBox ................... ..4 7 
    publicnoticeof.....................6 7 
    record messages for ................. 48 
    Fimtnameaccees ........................ . 
    Forward key ........................... 
    101 
    Fixture delivery 
    .......................... 67 
    GotoDl ....... 57,114,136,137,229,232,263,277 
    Greeting 
    for system operator 
    ................. 135 
    for tmnsaction boxes 
    ................ 268 
    voice detect box 
    .................... 282 
    Guest ................................. 51 
    adding ........................... 51 
    deleting .......................... 53 
    private gmups only 
    .................. 54 
    urgent mewages 
    .................... 54 
    Hands-free message playback 
    .............. 104 
    Hard diskbackup 
    ......................... 9 
    Holding 
    change by phone 
    .................... 15 
    cycles 
    ............................ 18 
    extra hme between tries .............. 20 
    faxmachine ....................... . 
    first in line 
    ........................ 17 
    Kacceaacodeand ................... 15 
    . lines for extension 
    .............. 19 
    maximumIine8 
    ................. 19,248 
    music-on-hold ...................... 20 
    numteroftriespercycle.. ............ 20 
    parametera ........................ 19 
    parameters alTecting 
    ................ 248 
    queue 
    ............................ 17 
    second in line ...................... 17 
    voice detect. ....................... 15 
    Holding? field 
    ........................... 26 
    Holidays .......................... 
    189,200 
    ID 
    $PM ............................ 
    150 
    dir&my.. ........................ 40 
    directary assistance 
    ............... . 252 
    entered after connection .............. 67 
    Extenaion# ..................... ..2 5 
    message groups ................... 124 
    numbered groups and 
    ............... 255 
    operator ......................... 131 
    personal ......................... 256 
    PublicFaxBox ................... ..4 7 
    eystem .......................... 250 
    aystam default 
    .................... 256 voice detect ....................... 251 
    when system listens for ............. 253 
    Initial hold ............................. 16 
    Initiate sequence ........................ 245 
    Integration, automatic .................... 241 
    Interview box 
    add .............................. 
    55 
    detied ........................... 65 
    delete ............................ 58 
    delete messages from ................ 58 
    record questions for ................. 56 
    retrieve message for ................. 58 
    Introduce 
    .......................... 262,275 
    transfer option ................. 27,232 
    Keypad mape ............................ 60 
    LAMFJ port status ....................... 147 
    Lamps, switch setup and .................. 247 
    Lodconnection ........................ 163 
    Long Ending Pause ...................... 112 
    Manual faxes ............................ 46 
    Maximum message life ................... 111 
    Menu mode ........................ 226,240 
    Menus, one key dialing ............... 233,264 
    Message delivery 
    schedule .......................... 76 
    to external number .................. 79 
    Message group 
    add members ...................... 88 
    cancel message for ................ ..9 3 
    defined ......................... ..8 2 
    guest.8 88 members .................. 64 
    leave messages for .................. 93 
    members .......................... 82 
    numbered.. ....................... . 
    open ............................. 83 
    ownedbySYSTEM..................S 2 
    owner ............................ 82 
    private ........................... 83 
    receipts & how they differ ............ 107 
    reporta .......................... 176 
    restriction ......................... 90 
    System ID for ..................... 124 
    Message playback ........................ 96 
    hands-free ....................... 104 
    touchtone keys .................... 101 
    Message screen 
    transfer option ................. 27,232 
    Message stack ........................ 97,99 
    Message waiting lamps 
    defined.. ........................ 118 
    parameters for .................... 118 
    awitch setup and ................... 247 
    Messages 
    after transfer to greeting ............. 67 
    archived .......................... 69 
    backward time .................... 112 
    chauging delivery by phone ............ 80 
    count.8 on-8creen ................... 115 
    delete for subscriber ................ 237 
    delivery .......................... 73 
    delivery delay ................... 75,79 
    delivery phone numbers .............. 74 
    edit ............................. 114 
    Edits OK7 field .................... 114 
    error.. ........................... 70 
    fax notification ..................... 48 
    forwardtime ...................... 112 
    hands-free playback ................ 104 
    lengthof.......................... 7 
    lifecycle.. ...................... ..6 9 
    max. length left for subscriber ........ 114 
    . length of two-way .............. 111 
    Max-msg field ..................... 114 
    maximumlife ..................... 111 
    message taking .................... 110 
    new .......................... 69,97 
    notification .............. 73,81,95,118 
    old .............................. 69 
    one-way message ................... 65  
    						
    							Reference Manual 
    Index 305 
    overview .......................... 65 
    personal .......................... 67 
    playback.. ........................ 96 
    prioritized, dispatch delivery ........... 79 
    public message 
    ..................... 66 
    public message parameters ........... 163 
    receipts .......................... 106 
    receipt8 for gmup messages .......... 
    107 
    redirecting ....................... 100 
    skip back time 
    .................... 112 
    subscriber parameters .............. 113 
    syetem-wide parameters ............. 111 
    timestamp ........................ 98 
    truction box 
    .................... 116 
    transport key interval ............... 112 
    two-way message ................... 66 
    trpes .......................... ..6 6 
    urgent ........................... 97 
    urgent guest 
    ....................... 64 
    volume of .................... 101,103 
    MS-DOS 
    backup utility ....................... 8 
    COPY command ................... 156 
    text files ......................... 186 
    MSG port status ........................ 
    147 
    Music-on-hold ......................... ..2 0 
    Night Mode 
    ............................ 187 
    Numbered groups, System ID for 
    ............ 124 
    Numeric accees ......................... 123 
    Numeric directory 
    example of ........................ 44 
    setup.. ....................... 35.39 
    Off-hook delay 
    .......................... 247 
    One key dialing 
    directmymenusand ................. 35 
    Subscriber8 and .................... 233 
    transaction boxes and 
    ............... 264 
    Openmessagegmup 
    .................... ..8 3 
    Opening Line 
    ........................... 126 
    day/night ........................ 127 
    original system prompts ............. 
    129 
    port-8pecific ...................... 127 
    prompta ......................... 126 
    quick play. ....................... 130 
    remrd ........................... 
    129 
    8toreinDOSeoundfile.. ............ 129 
    testing ........................... 42 
    touchtones during .................. 129 
    varybvpo~ ...................... 
    145 
    voice detact ....................... 130 
    Opel&X 
    acCe88 to ......................... 131 
    emrnotice8t.o.. ................. ..7 0 
    gr=a! ......................... 135 
    Introforcalltramfer ........... 133,198 
    message taking 
    .................... 116 
    operator Box ..................... 131 
    releasing call8 to 
    ................... 133 
    SystemID ....................... 
    131 
    transfer to 
    ....................... 132 
    using multiple operatore ............. 138 
    Outdid acce88 code ..................... ..I 8 
    Outdialtriggerlength ................. 79,245 
    Outside caller 
    defined ......................... ..6 5 
    directory assistance for 
    ............... 30 
    P awe88 code ........................... 152 
    P, special dialing character 
    ................. 78 
    Pagers 
    .............................. ...8 1 
    Pause 
    beginning ........................ 112 
    default settings 
    .................... 113 
    dialout .......................... 246 
    in dialing sequence 
    .................. 77 
    key ............................. 101 
    longending ....................... 112 
    short ending 
    ...................... 112 
    Percent sign (%), special dialing character 
    ...... 78 
    Personal message ........................ 67 Personal secretary ....................... 233 
    Phone number, special character8 for .......... 77 
    Phrase8 
    defined .......................... 126 
    Pooledringing.. ........................ 247 
    Pd 
    be&Up St&IS ...................... 11 
    dieplay additional .................. 146 
    optione .......................... 146 
    8peeid 
    OptiOlW .................... 149 
    statue codes ...................... 146 
    Port 
    %atus field ........................ 146 
    Private message group ..................... 83 
    Private meswges ......................... 67 
    Prompts 
    add a beep ....................... 166 
    add another prompt ................ 164 
    add silence ....................... 166 
    copyt.oDOSsoundfile .............. 166 
    defined .......................... 126 
    delete ........................... 167 
    errornotice ........................ 71 
    local connection ................... 163 
    Opening Line ..................... 126 
    prompt set ....................... 215 
    QuickPlay ....................... 168 
    recording tip8 ..................... 162 
    restore original .................... 167 
    PublicFaxBax .......................... 
    47 
    PublicIntarviewBox ..................... 160 
    Public me8sage 
    WE88 ........................... 152 
    errornotice ........................ 70 
    faxbox ........................... . 
    faxnotice ....................... ..6 7 
    hold/archive time .................. 153 
    n0liSCflti0n ....................... 163 
    preservmg ....................... 162 
    retrieval ......................... 162 
    Q, special dialingcharacter ................. 78 
    Quick option menu8 .................. 226,240 
    Quick Play ............................. 168 
    defined .......................... 164 
    index ........................... 154 
    Opening Line ..................... 130 
    Opening Line and .................. 130 
    turnoff .......................... 158 
    voice field8 and .................... 128 
    Fbcalleequenca ......................... 246 
    Receipt SUmmary 
    compared to return receipt ........... 106 
    defined .......................... 106 
    new me88age ....................... 69 
    Recording 
    add a beep ....................... 165 
    add another recording ............... 164 
    add silence ....................... 166 
    mpytoDOSsound6le .............. 166 
    delete ........................... 167 
    liBtatent0 ......................... 164 
    local connection ................... 163 
    Opening Line ..................... 129 
    E?St‘Xe Original .................... 167 
    tips ............................. 162 
    voice fields ....................... 160 
    Release on LXX ......................... 247 
    FtEMAPutility ........................ ...63 
    REPLOG ........................... 70,179 
    Rwa ............................... 171 
    buayporta ........................ 178 
    calllog .......................... 179 
    directary ......................... 176 
    error log ......................... 181 
    extension list ..................... 175 
    message group* ................... 176 
    run ............................. 181 
    storing data for .................... 171 
    subscriber ........................ 175 
    usage ........................... 172  
    						
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