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Comdial Execumail Voice Processing System 6.5 Instructions Manual
Comdial Execumail Voice Processing System 6.5 Instructions Manual
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Phrase Name Phrase Text Includes Prompts J PH-Spdl-MarkedPrivateYN [Marked as private. Keep it private? I Mark it private?] SD008 SD009 PH-Spdl-MarkedReceiptSK [Marked for return receipt. Keep return receipt? I Marked for return SD013 SD012 SD015 PH-Spdl-MarkedReceiptYN receipt. I No receipt.] [Marked for return receipt. Keep return receipt? I Mark for return SD013 SD014 PH-Spdl-MarkedUrgentSK PH-Spdl-MarkedUrgentYN PH-Spdl-MarkFuture PH_Swdl-NoRedirect receipt?] [Marked as urgent. Keep it urgent? I Marked as urgent. I Not urgent.] [Marked as urgent. Keep it urgent? I Mark it urgent?] Mark for future delivery? This messaae cannot be redirected. SD018 SD017 SD020 SD018 SD019 SD028 SD011 PH-Spdl-NoSpecialDelivery This message has no special delivery. SD001 PH-Spdl-NotRecognizeDate Im sorry, I did not recognize the date you entered. Would you like to DS023 SPO70 try again? PH-Spdl-OptionNotAvailable This option is not available. Please see your system manager if you need GL020 more information. PH-Spdl-SendThisWay PHHSwdl~SentImmediatelv Send it this way? Will be sent immediatelv. SD002 SRO36 PH-Spdl-ToSendThisWay To send it this way, press 1. SD003 PH-Spdl-UrgentPrivateMessage This [urgent] [private] message SD026 SD024 SD025 SR028 PH-Spdl-WillBeSent Will be sent... SR021 PH-Swdl-WithReceiwt With return receiwt reouested... SD016 PH-Sub-AllSettingsAreErased All settings have been erased and your mailbox remains as new. If you SSOll wish to repeat the setup process now, enter your personal ID. PH-Sub-ChooseACodeWillNotForget Choose a code that you will not forget. The code should be three to ten SPO20 digits. Please enter your security code now. Press star when you are finished. PH-Sub-CurrentNumberHasSpecial The current phone number contains special dialing codes that cannot be DS016 entered over the phone. Are you sure you want to change this number? PH-SuhDelivervOwtionsComwlete Deliverv owtions comwlete. Would YOU like to review them? DSO19 PH-Sub-DoesNotKnowExtension Someone who does not know your extension number may still reach you or ssocJ5 GL004 DR002 leave you a message just by knowing your last name. For this, the system mus!. know how to spell your last name. To spell your name, find the touchtone keys that correspond to the first three letters of your last name. [For Q press 7, for Z press 9.1 Please enter the letters now. PH-Sub-EnrollmentPausedPressl Enrollment paused. Press 1 to continue the process. SSOOl PH-Sub-EnrollSetSecurityCode Would you like to set a security code to safeguard your mailbox? Press 1 ssoo9 for yes or 2 for no. PH.-Sub-EnterFirst3Letters PH-Sub-EnterNewPhoneNumber Please enter the first three letters of your last name. [For Q press 7, SPO43 GL004 DR002 GL017 for Z press 9. Please enter the letters now.1 [To exit, press star.] Enter the digits of the new phone number. To insert one second pauses, SPO12 Dress the oound kev. Press star when vou are finished. PH-Sub-EnterPersonalCode Please enter your personal security code. SLO13 Phrase by Name - 10
/ ’ : , Phrase Name PH-Sub-EnterSecurityCode Phrase Text [Please enter your new security code. digits. The code should be three to ten Please enter your security code now. Press star when you are finished. To delete your present security code, just press star now. I Please re-enter your new security code to confirm it. Press star when you are finished.] PH-Sub-GreatWelcomeToTheSystem Great! Welcome to the voicemail system. the future, To use your new voice mailbox in just enter your personal ID when the system first answers. If youd like to use your mailbox now, enter your personal ID. PH-Sub-HelloOwner . [ Remember, 1 for yes and 2 for no. I Remember, for the main menu, press star; to move back a menu, press pound.1 PH-Sub-HoldingIsNotSupported Call holding to your extension is not supported by your phones transfer setting. PH-Sub-HoldingToExtensionIs Call holding to your extension is [on I off]. Shall I [leave I turn] it on? PH-Sub-LikeIncludedInDirectory Would you like to be included in the directory, so callers may reach you just by knowing your name ? Press 1 for yes or 2 for no. PH-Sub-LikeSpecialDeliveryRedir Would you like special delivery for this message? PH-Sub-LikeToAccessSetup Would you like to access your setup options? PH-Sub-LikeToChangeDelivery Would you like to change your delivery options? PH-Sub-LikeToChangeDirStatus Would you like to change your directory listing status? PII-Sub-LikeToChangeGreetings Would you like to change your greetings? PH-Sub-LikeToChangeGroups Would you like to change your groups? GR039 PH-Sub-LikeToChangeOptions Would you like to change your personal options? PH-Sub-LikeToChangePhoneNumber Would you like to change [the current phone number? I it?] SPOlO PH-Sub-LikeToChangeRecordName Would you like to change your recorded name? SPO50 PH-Sub-LikeToChangeSpelledName Would you like to change your spelled name? SPO51 PH-Sub-LikeToChangeTransfer Would you like to change call transfer? SP062 PH-Sub-LikeToChangeTransorDlv Would you like to change your transfer or delivery options? SP046 PH-Sub-LikeToDoAnythingElse Would you like to do anything else? SPOO3 PH-Sub-LikeToSetSecurityCode Would you like to set your security code? [Press 1 for yes, or 2 for no.] SP018 PH-Sub-ListingInDirectoryIsNow Your listing in the directory is now [off I on]. Shall I [turn it on 1 leave it on]? SP052 GLOlO PH-Sub-LowOnSpace The voice mail system is running low on recording space, please delete all unnecessary messages. GLOll PH-Sub-MainMenu Main Menu. ME017 PH-Sub-MakeThisCurrentGreeting Would you like to make this greeting active? SPO35 PH-Sub-NoCurrentPhoneNumber There is no current phone number. DS031 PH-Sub-NoSecurityCodeHasBeenSet No security code has been set. SPO17 PH-Sub-NumbersToLastName The numbers corresponding to the first three letters of your last name are [not entered. SPO45 Please note that you should enter a spelled name. I .] SUBPH-NumberString
Phrase Name Phrase Text Includes Prompts PH-Sub-OneWayPeopleKnow One way people know theyve reached you or that youve called them is by ssoo4 hearing your name. At the beep please state your first and last name, state only your name. Press the star key when you are finished. PH-Sub-PersonalOptionsComplete Personal options complete, would you like to review them? SP056 PH-Sub-RecordYourGreeting Okay, I will record your greeting now. SP072 PH-Sub-ScheduleOptionsComplete Schedule options complete, would you like to review them? DS017 PH-Sub-ScreeningIsNotSupported Call screening to your extension is not supported by your phones SPO59 SpO61 transfer setting. PH-Sub-ScreeningToExtensionIs Call screening to your extension is [on I off]. Shall I [leave I turn] it SPO59 GL007 GLOlO GL008 on? GL009 PH-Sub-SecurityCodeDeleted Your security code has been deleted. SP023 PH-Sub-SecurityCodeNowActive Your new security code has now been activated. SP027 PH-Sub-SeeYouLater If youd like to try an extension, you may do so now. See you later. SPOO2 PH-Sub-SetSecurityCode Would you like to set your security code? SPO18 PH-Sub-SetupOptionsComplete Setup options complete, would you like to review them? SPO57 PH-Sub-SorryCodesDidNotMatch Im sorry, the two codes you entered do not match. Your security code has SP026 SP024 not been changed. PH-Sub-StateYourNameAtTheBeep Okay, state your name at the beep. Press star when you are finished. SPO44 PH-Sub-SwitchingToGreeting Im switching to your [standard I alternate] greeting, which currently SPO34 SPO33 1s.. . PH-Sub-TheCurrentPhoneNumberIs The current phone number is . SPOO9 SUBPH-NumberString PH-Sub-TheNewPhoneNumberIs The new phone number is . SPO13 SUBPH-NumberString PH-Sub-ThereIsNoPhoneNumber There is no phone number. This deliver schedule cannot dial out. DS029 PH-Sub-ThisOptionIsNotAvailable This option is not available. Please see your system manager if you need GL020 more information. PH-Sub-TransDlvOptionsComplete Transfer and delivery options complete, would you like to review them? SPO49 PH-Sub-TransferOptionsComplete Transfer options complete, would you like to review them? SPO55 PH-Sub-TransferToExtensionIs Call transfer to your extension is currently [on I off]. Shall I [leave ] SPO60 GL007 GLOlO turn] it on? GL008 GL009 PH-Sub-TXWouldYouLikeToRerecord Would you like to re-record the [alternate I night I day] greeting? SPO73 SP065 SP064 PH-Sub-TXWouldYouLikeToSwitch [Would you like to switch to the [standard day and night I alternate] SPO66 SPO74 greeting? SPO14 I Would you like to change it?] PH-Sub-WelcomeToTheSystem Hello and thank you for calling. As a new voice mailbox owner, olease SSOO3 take a moment to personalize your new mailbox. _ PH-Sub-WhenCallersCantReachYou When callers cant reach you directly they will go to your voice mailbox. ssoo7 To encourage callers to leave you a message, your mailbox should include a personal message to greet them. greeting. At the beep please record your personal PH-Sub-WouldYouLikeToChange Would you like to change [it ? I them?] [Press 1 for yes, or 2 for no.] SPO14 SPO47 GL006 PH-Sub-WouldYouLikeToDeleteCode Would you like to delete your security code? [Press 1 for yes, or 2 for SPO22 GL006 no.] PH-Sub-WouldYouLikeToRerecord Would you like to re-record your [standard I alternate] greeting? SP036 SPO37 Phrase by Name - 12
Phrase Name Phrase Text PH Sub WouldYouLikeToSwitch Would vou like to switch to your [standard I alternate1 areetina? Includes Prompts SPO39 SPO38 PH-Sub-YouHaveNotBeenListed YOU will not be listed in the directory since a listing requires both your recorded name and a spelled name. Callers will have to know your extension number to reach YOU or leave YOU a messaae. SSOlO PH.-Sub-YourGreetingIs PH-Sub-YourNewNameIs PH-Sub-YourRecordedNameIs PH-Xfer-Announce PH-Xfer-CallForExt PH-Xfer-CallForName PH-Xfer-CallFrom PH-Xfer-Confirm PH-Xfer-HoldOn [The [standard day I night I alternate] greeting is I Your [standard I SP067 SPO68 SP069 SPO41 alternate I current1 greeting is1 SPOO8 SPO40 your new name is [ I not recorded. Please note that it is best to SPO30 SPO28 have a recorded name.] Your recorded name is currently [. I not recorded.1 SPO53 SP063 *BEEP* GL022 Call for extension . MB010 SPO31 SUBPH-NumberString Call for . MB010 Call from . MB012 Please press 1 to take the call, or 2 and Ill take a message. MB013 Please hold on while I try [the fax machine. Remember, press the start MB020 MB009 button when YOU hear the tone. I that extension.1 PH-Xfer-WhomIsCalling SUBPH-I-1ONewMessages Whom may I say is calling? MB011 S~078 SLO79 S~080 SLOE1 S~082 SLOE3 S~084 SL085 S~086 SL087 SUBPH-Date DTOOE DT009 DTOlO DTOll DTO12 DT013 DT014 DT015 DT016 DT017 DT018 DT019 SUBPH-DateTime DT021 DT022 SUBPH-NumberLeading DT025 DT024 SUBPH-NumberLeading SUBPH-Time SUBPH-Days SUBPH-NumberLeading DT007 DT042 DT031 DTOOl DT036 DT002 DT037 DT003 DT038 DT004 DT039 DT005 DTO40 DT006 DT041 NM018 NM001 NM002 NM003 NM004 NM005 NM006 NM007 NM008 NM009 NM010 NM011 NM012 SUBPH-NumberString NM043 SUBPH-NumberTrailing SUBPH-NumberTrailing SUBPH-NumberLeading Phrase by Name - 13
L --I ExecuMail Voice Processing System Installation Manual Version 6.5 ccf- : OQ- L
Installation Manual Version 6.5 AtoZ KELLATRONICS, INC ;~:IIlxl~l6 c WA !:n:mE:f:f:f: :n:mE:f:g:I] & COMDIAL Made @&t in the USA lMl66-120.01
ExecuMail Installation Manual V6.5 First Edition April 1994 Copyright 0 19861994 Active Voice Corporation All Rights Reserved Printed in the United States of America ExecuMaiKB and QuickStart@ are registered trademarks of Comdial Corporation The entire program and user interface -including the structure, sequence and organization of the dialogue, the exclusively ‘yes’ and ‘no’ choices represented by ‘1’ and ‘2’, and each dialogue message - are protected by copyrights registered in the United States and by international treaties. The install program used with thii product is based on licensed, copy+ghted software developed by Knowledge Dynamics Corp., Canyon lake, TX (USA). Since the software has been modified, the performance and behavior of the l~tall PrOgram shipped with thii product may not represent the perfomance and behavior of Install as shipped by Knowledge Dynamics and therefore they are not responsible for its performance or for supporting it Other brand and product names used in this document are trademarks of their respective owners. Comdial Corporation Charlottesville, Virginia USA :. I
Installation Manual Contents i Contents WHEXETOSTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ASSEMBLING AN UNBUND~ ExJzcuMAlL SYSTEM Choose a Computer ....................................... 5 Prepare the Hard Disk ...................................... 7 Install the System Key ...................................... 11 Install the Voice Boards .................................... 13 Install the Software ........................................ 17 INSTALLING AN EXECUMAIL SYSTEM Install the System Key ...................................... 25 Connect the Comdial Telephone System ........................ 28 Configure the Application ................................... 34 Back Up the System ....................................... 35 FINAL NOTES Troubleshooting the Hardware ............................... 39 Deleting the System Software .................................. 40 Moving the System ........................................ 41 APPENDIX A Voice Board Technical Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
ii Contents ExecuMail6.5 Figures Figure 1: Computer requirements checklist .............................. Figure 2: The system key ........................................... Figure 3: Finding the parallel port on a typical mini-tower computer ........... Figure 4: Finding the parallel port on a typical desktop computer ............. Figure 5: Voice board dip switch (SWl) and jumpers (JPI, JP5, JP6, JP7) ....... Figure 6: Default voice board settings for all systems ....................... Figure 7: The system key ........................................... Figure 8: Finding the parallel port on a typical mini-tower computer ........... Figure 9: Finding the parallel port on a typical desktop computer ............. Figure 10: Wiring two single-line extensions for 4-port voice boards ............ Figure 11: Wiring one singleline extension for 2-port voice boards ............ Figure 12: Testing the singleline extensions ............................. Figure 13: Connecting the phone cords to the modular jacks ................ Figure 14: Port status indicators ...................................... Figure 15: Voice board ............................................. Figure 16: Hardware device addresses in upper memory .................... Figure 17: Voice board showing dip switch @WI) and jumpers (JPl, JPS, JP6, JP7) Figure 18: Voice board settings for the D memory segment .................. Figure 19: Offset and endnumbers for voice board memory addresses .......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 . . 11 . . 12 . 12 . . 13 . . 14 . . 25 . . 26 . . 26 . . 30 . . 30 . . 31 . . 32 . . 33 . . 46 . . 48 . . 52 . . 53 . . 54