Canon printer MAXIFY MB2020 User Manual
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6.Use the button to select a save menu, then press the OK button.• To specify a document to forward to the shared folder on the computer: If you select Save specified document , you can specify the document to forward to the shared folder on the computer: When the Specify the storage medium screen is displayed, select Destination folder and press the OK button. When the Select folder screen is displayed, select a destination folder, then press the OK button. The document selection screen is displayed. Note • If the specified document is not stored in the machine's memory, There is no document that can be forwarded. is displayed. Press the OK button to return to the previous screen. A. Date and time of transaction and fax/telephone number B. Transaction number (TX/RX NO.) A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. C. Color information Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception. Note • When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code in case you specify the code. Entering the PIN code allows you to assign the shared folder as the destination. After selecting the document to save and pressing the OK button, the specified document is forwarded to the shared folder on the computer. • To forward all the received documents stored in the machine's memory to the shared folder on the computer: If you select Save all RX documents , you can forward all documents to the shared folder on the computer. When the confirmation screen is displayed, select Yes and press the OK button. When the Specify the storage medium screen is displayed, select Destination folder and press the OK button. When the Select folder screen is displayed, select a destination folder, then press the OK button. All documents are forwarded to the shared folder on the computer. 861
Note• When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code in case you specify the code. Entering the PIN code allows you to assign the shared folder as the destination. Note • You can forward up to 250 pages of fax as one PDF file. • You can forward up to 2000 PDF files on a USB flash drive. • Faxes are forwarded according to the order of the transaction number when Save all RX documents is selected. • If the machine is disconnected with the computer or if the writing error occurs on the computer while forwarding faxes is in progress, the error message is displayed on the LCD. Press the OK button to dismiss the error. • The faxes forwarded to the shared folder are named with the serial number from FAX_0001 (file extension: PDF). 862
Summary of Reports and ListsThe machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/ telephone number or the current settings. Type of Reports and Lists Printing Report or List Type of Reports and Lists Report or ListDescriptionACTIVITY REPORTShows recent fax transactions at sight.• You can print ACTIVITY REPORT manually. For details on the procedure to print, see Printing Report or List . • The * (asterisk) is appended to the history already printed on ACTIVITY REPORT. • If you select Print for Activity report in Auto print settings under FAX settings , the machine prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically. Auto print settings Directory list• RECIPIENT TELEPHONE NUMBER LIST • GROUP DIAL TELEPHONE NO. LIST Lists the numbers and names registered. You can print the lists of the recipient and group dial. For details on the procedure to print, see Printing Report or List . USER'S DATA LISTLists the current settings of the machine and the registered sender information. For details on the procedure to print, see Printing Report or List . MEMORY LISTLists the documents currently stored in the machine's memory. For details on the procedure to print, see Printing Report or List . Note • You can print MEMORY LIST by selecting Print memory list in Memory reference . Printing a Document in Machine's Memory REJECTED NUMBER LISTLists the rejected numbers. For details on the procedure to print, see Printing Report or List . CALLER HISTORYLists the caller history. This list is available when Caller ID service is subscribed. For details on the procedure to print, see Printing Report or List . This list may not be supported depending on the country or region of purchase. TX REPORT/ERROR TX REPORTEither of these reports is printed after each fax transmission.• At the time of purchase, ERROR TX REPORT is set to be printed only when a transmission error occurred.863
You can set the machine to print TX REPORT each time it sends a document, ordisable printing of the report by selecting TX report in Auto print settings under FAX settings . You can also specify the print setting so that the first page of the fax is printed along with the report. Auto print settings Note • The first page of the fax is not printed in color transmission. • MULTI TRANSMISSION REPORT is printed after sequential broadcasting of a document. • If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT (there are some errors for which the cause is also printed). For details on the error number, see Errors When You Send a Fax . MULTI TRANSMISSION REPORTThis report is printed after sequential broadcasting of a document. Confirms whether the transmission to all the recipients has been completed successfully. The procedure to print and the error number is same as TX REPORT.RX REPORTThis report is printed after each fax reception.• At the time of purchase, the machine is set so that RX REPORT is not printed at all. You can set the machine to print RX REPORT each time it receives a document, or only when an error occurs by selecting RX report in Auto print settings under FAX settings . Auto print settings • If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are some errors for which the cause is also printed). For details on the error number, see Errors When You Receive a Fax . MEMORY CLEAR REPORTLists the deleted faxes in the machine's memory if the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord. When the machine is turned on, The power cord has been unplugged and unsent/ received docs in memory have been lost. Load paper and select to print a list of the lost docs. is displayed on the LCD. MEMORY CLEAR REPORT is printed by pressing the OK button. Printing Report or List This section describes the procedure to print the report or the list manually. Print the following report or list manually. • ACTIVITY REPORT • Directory list (RECIPIENT TELEPHONE NUMBER LIST/GROUP DIAL TELEPHONE NO. LIST) • USER'S DATA LIST • MEMORY LIST • REJECTED NUMBER LIST • CALLER HISTORY 864
Note• CALLER HISTORY may not be supported depending on the country or region of purchase. 1. Make sure that the machine is turned on. 2. Load paper. 3. Select FAX on the HOME screen. LCD and Operation Panel The Fax standby screen is displayed. 4. Use the button to select Function list, then press the OK button. The Function list screen is displayed. 5. Use the button to select Print reports/lists , then press the OK button. 6. Use the button to select the report or list you want to print, then press the OK button to start printing. • When you select Directory list: Use the button to select Recipient or Group dial , then press the OK button. If you select Recipient, select whether to print RECIPIENT TELEPHONE NUMBER LIST in alphabetical order of the registered names, then press the OK button. If you select Yes, the machine prints RECIPIENT TELEPHONE NUMBER LIST with the destination names in alphabetical order. If you select No, the machine prints RECIPIENT TELEPHONE NUMBER LIST with the registered entries in numerical order. If you select Group dial, the confirmation screen is displayed. Select Yes, then press the OK button. The machine prints GROUP DIAL TELEPHONE NO. LIST. • When you select an item other than Directory list: The confirmation screen is displayed. Select Yes, then press the OK button. The machine prints the selected report or list. Errors When You Send a Fax If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT or ACTIVITYREPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. No.CauseAction#001Document is jammed in the ADF.The document is jammed in the ADF. When the error is cleared, redo the operation.#003Document is too long.You attempted to send a document longer than 15.75 inches / 400 mm. 865
You cannot send a document longer than 15.75 inches / 400 mm from the ADF."#003" is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, then resend it.#005No answer.The recipient's fax machine does not respond. Contact the recipient and have the recipient check that the telephone line isconnected correctly.#012No paper is in the recipient's fax machine.There is no paper in the recipient's fax machine. Contact the recipient and have the recipient load paper.#017No tone is detected.The machine could not detect the dial tone. Dial tone detect in Advanced FAX settings under FAX settings is set to ON. Set to OFF. Advanced FAX settings #018Line was busy.The fax/telephone number you dialed is busy. Try dialing again after waiting for a moment.#022Number is deleted.The fax/telephone number registered in the machine's directory is incorrect. Check the recipient's fax/telephone number, correct the fax/telephone number registered in the machine's directory, then send the document again. Changing Registered Information #037Memory is full.The machine could not send a fax because its memory is full. Delete contents in memory, then send a fax again. Document Stored in Machine's Memory #059Transmission has been canceled due to a fax information mismatch.Transmission has been canceled because the machine could not detect the recipient's fax machine information or the information did not match the dialed number. This message is displayed when Check RX FAX information in Security control under FAX settings is set to ON. For details, see Sending Faxes after Checking Information (Checking the Recipient's Information) . #085Try again in black & white transmission.The recipient's fax machine is not color-compatible. Resend the document in black & white.#099The Stop button was pressed during transmission.The Stop button was pressed to cancel transmission of the document. Resend it if necessary.#412The fax could not be sent from the computer.The fax could not be sent from the computer (Windows only). Ensure that the machine is connected with the computer correctly and redo operation.#995The unsent fax was deleted while automatic redialing.While automatic redialing, the unsent fax is stored in the machine's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the machine's memory are deleted and not sent. Resend the document. 866
Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows.No.CauseAction#003It takes too long to receive a page.Contact the sender and have the sender divide the fax or set the image quality (Fax resolution) to a lower setting and resend it.#005No answer.When receiving a fax manually, the machine could not detect the signals from the sender's fax machine. Contact the sender and have the sender resend it, or set the machine to receive the fax automatically.#037Memory is full.The machine could not receive a fax because its memory is full. Delete contents in memory, then ask the sender to resend the fax. See Document Stored in Machine's Memory . #046Reception has been rejected due to the specified fax rejection condition.Reception has been rejected because the fax matches the fax rejection condition specified by FAX reception reject in Security control under FAX settings . For details, see Rejecting Fax Reception . #099The Stop button was pressed during reception.The Stop button was pressed to cancel reception of the fax. Contact the sender and have the sender resend it if necessary.#995The received fax was deleted.The received fax was deleted before being saved to the USB flash drive, forwarded to the shared folder on the computer, or printed. Contact the sender and have the sender resend it if necessary. 867
Sending Faxes from a Computer Sending a FAX (Fax Driver) Basic Creating an Address Book (Fax Driver) Edit or Remove a Recipient from an Address Book (Fax Driver) Search for a Recipient in an Address Book (Fax Driver) Troubleshooting Problems Sending Faxes (Fax Driver) How to Open the Setting Screen of the Fax Driver General Notes (Fax Driver) 868
Sending a FAX (Fax Driver)You can send faxes using the fax driver from applications that support document printing. Note • Only black and white transmission is supported. 1. Make sure that the machine is turned on. 2. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 3. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name). 4. Click Print or OK . * Print dialog box in Notepad Note • Click Preferences or Properties in the Print dialog box to open the print settings dialog box of the fax driver in which you can set the paper size and print orientation. For details on how to open the print settings dialog box of the fax driver, see " How to Open the Setting Screen of the Fax Driver ." 5. Click Display Address Book... in Set Recipient in the Send FAX dialog box. 869
6. Select a recipient from Recipient Name in the Select Recipient from Address Book dialog box, then click Set as Recipient. The selected recipient is reflected in Recipient in the Send FAX dialog box. Important • You cannot specify a recipient if there is no recipient registered in the address book. Register the recipient in the address book and reopen the address book. For details on how to register recipients in the address book, see " Creating an Address Book (Fax Driver) ." • If the recipient's fax/telephone number is entered incorrectly or the registered fax/telephone number is incorrect, the fax may be sent to an unexpected recipient. When sending an important fax, it is recommended that you send it after confirming the entered information and recipient's status. Note • You can also specify Recipient by entering the Recipient Name and Fax Number in Direct Entry in the Send FAX dialog box and then clicking Set as Recipient. • For details on valid characters, see "General Notes (Fax Driver) ." • You can send faxes even if only the Fax Number is entered. 870