ATT Passageway For Partner Communications System User Guide
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Using AT&TCall Figure 4-17. DialPad Window 2.Select the Dial Intercom button to make an intercom call. AT&TCall prompts you to lift the handset of your telephone. 3.Lift the handset of your phone. You hear intercom dial tone. 4.Using your PC keyboard or clicking on buttons in the Dialpad window, enter an intercom number. AT&TCall passes each digit of the intercom number to the PARTNER system and places the call. 4-28
Using AT&TCall 5.Hang up your handset to disconnect the call. The intercom number you entered is automatically cleared from the Dialpad display. 6.Select the Dial Outside button to make an outside call. AT&TCall prompts you to lift the handset of your telephone. 7.Lift the handset of your phone. You hear outside dial tone. 8.Using your PC keyboard or clicking on buttons in the Dialpad window, enter a phone number. When entering the telephone number, make sure you enter the number the same way as you would when you are dialing it from your telephone. AT&TCall passes each digit of the telephone number to the PARTNER system and places the call. 9.Hang up your handset to disconnect the call. The phone number you entered is automatically cleared from the Dialpad display. 10.Close the Dialpad window by selecting Close in the Control-menu box of the Dialpad window. 4-29
Using AT&TCall Step 7: Saving an Existing File In this step, you will learn how to save to the hard disk of your PC the changes that you made to the existing file. Now that you are done modifying the cards in the sample.dex file, you must save your changes to disk. Select Save from the File menu. This procedure saves the changes you made to sample.dex to the hard disk of your PC. Step 8: Creating a New AT&TCall File In this step, you will create a new AT&TCall file. New files are empty (that is, they have no cards in the bank) and untitled. You will use this new file to learn how to customize the labels of the card display in a file (Step 9). To create a new AT&TCall file, select New from the File menu. An untitled, empty AT&TCall file appears. This file is empty and displays a blank card. Step 9: Customizing the Labels In this step, you willl learn how to customize the labels of the card display of the new file you created in Step 8. When you initially access a new AT&TCall file, the system displays the default labels for the cards (for example, Last:, First:, Title:, and Company:). However, you can change these labels at anytime, enabling you to create custom templates for the cards in your AT&TCall files. Whatever changes you make to the labels apply only to the cards in the AT&TCall file in which you are working. As a result you can have AT&TCall files with different labels on their cards. However, all the cards in the file have the same labels. 4-30
Using AT&TCall To customize the labels, perform the following steps: 1.Select Edit Labels. . . from the Setup menu. The Edit Labels dialog box appears. Figure 4-18. Edit Labels Dialog Box 2.Using the methods described previously, move the cursor to Text Field #7. 3.Delete State:, and enter Country:. 4-31
Using AT&TCall 4.Select the OK button. The Edit Labels dialog box disappears, and the new field label is displayed on the card template. Figure 4-19. Modified Card Labels Step 10: Programming a Quick Dial In this step, you will learn how to program a Quick Dial in the new AT&TCall file that you created. AT&TCall enables you to program Quick Dials for each AT&TCall file. Quick Dials consist of two components: a Label button and a Dial button. The Label button displays information you want to be displayed on the button (for example, the person’s name). The Dial button dials the phone number you 4-32
Using AT&TCall specified on the related card. AT&TCall Quick Dials act the same way as autodial buttons on your telephone. The card bank in this new AT&TCall window is empty. Since a Quick Dial dials the phone number from a specified card, you must create a card before you can program a Quick Dial. To create a card, perform the following steps: 1.Select the New Card button. The New Card window appears. 2.Fill out the card for someone you know. Make sure you enter a telephone number for the person. When entering the telephone number, specify whether the call is going to be an outside call or an intercom call. Clicking on the button in the phone number fields toggles between intercom and outside calls. Make sure you enter the number the same way as you would when you are dialing it from your telephone. 3.When finished, select the Add Card button. The new card is displayed. After creating a card, you can program the phone number for that card to a Quick Dial. To program a Quick Dial, perform the following steps: 1.Press and hold down [ SHIFT ] and click on a Label button of a Quick Dial. The Create Quick Dial dialog box appears, displaying the label that will appear on the Quick Dial Label button and the telephone number that the Quick Dial will dial. You may modify the label to make it more descriptive to you and select the option button of the phone number that you want this Quick Dial to dial (if more than one telephone number is available). 4-33
Using AT&TCall Figure 4-20. Create Quick Dial Dialog Box When programming Quick Dials, you may want to modify the labels. For example, suppose you want to program a Quick Dial for a friend’s office telephone number, and also program a Quick Dial for that person’s home telephone number. If you do not modify the Label buttons when programming these Quick Dials, you will have two Quick Dials that have the same labels, but dial different telephone numbers. By looking at the Label buttons of these Quick Dials, you will be unable to determine which Quick Dial dials the office telephone number, and which Quick 4-34
Using AT&TCall Dial dials the home telephone number. In this case, it would make sense to include terms such as Home or Office in the labels to differentiate what each of the Quick Dials will dial. 2.When finished, select the OK button. The Create Quick Dial dialog box closes, and the label appears on the Label button of the Quick Dial. To make a call from this Quick Dial, perform the following steps: System Phone 1.Click on the Dial button of the Quick Dial that you just programmed. Your telephone goes off hook, and AT&TCall places the call. 2.Select the Hang Up button to disconnect the call. Standard Phone 1. Click on the Dial button of the Quick Dial that you just programmed. AT&TCall prompts you to lift the handset of your telephone. 2.Lift the handset of your phone. AT&TCall places the call. 3.Hang up your handset to disconnect the call. 4-35
Using AT&TCall Step 11: Saving a New File In this step, you will learn how to save the new file to the hard disk of your PC. To save this new file to disk, perform the following steps: 1.Select Save As. . . from the File menu. The Save As dialog box appears. 2. Enter trial in the File Name box. /NOTE: AT&TCall automatically adds the .dex suffix to the file name you enter. If you prefer, you may enter another suffix. However, it is recommended that you use the .dex default to make it easier to identify and load AT&TCall files. 3. Select the OK button. The Save As dialog box disappears, and AT&TCall-TRIAL.DEX appears in the title bar of the AT&TCall window. Step 12: Exiting AT&TCall In this step, you will learn how to exit AT&TCall. Now that you have completed the AT&TCall tutorial, exit AT&TCall. To exit AT&TCall, select Exit from the File menu. The AT&TCall window closes. 4-36
Using AT&TCall Helpful Hints Once you have completed the tutorial, refer to the following hints: n n nKeep all AT&TCall files in the same directory. By default AT&TCall saves and opens files from the directory in which the PassageWay applications are installed. By keeping all the AT&TCall files in the same directory, you can easily access your files. Determine whether you need more than 20 Quick Dials. AT&TCall enables you to program a maximum of 50 Quick Dials (two sets of 25, which are accessed via either the Quick Shift button or the Quick Shift option in the View menu). However, if you need no more than 20 Quick Dials, you can set AT&TCall to display a maximum of 20 Quick Dials (two sets of 10, which are accessed via the Quick Shift option in the View menu). See Changing the Number of Quick Dials Displayed, described later in this chapter. Administer a password for your AT&TCall files. To prevent unauthorized individuals from accessing your files, administer passwords for your AT&TCall files. See Protecting an AT&TCall File with a Password, described later in this chapter. 4-37