ATT Passageway For Partner Communications System User Guide
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Introduction What is PassageWay Solution? AT&T PassageWay™ Solution is a collection of software applications that runs with Microsoft Windows™ operating system version 3.1 or later. These applications provide you with an interface between your lBM®-compatible personal computer and a PARTNER® Communications System via your system or standard telephone. PassageWay Solution increases your telecommunication capabilities by providing the following applications: n n AT&TBuzz AT&TBuzz is an application that notifies you of incoming calls and enables you to view call origination information (referred to as Caller ID in this document), if available. AT&TBuzz enables you to handle incoming calls from your PC. AT&TCall AT&TCall is a card file application that enables you to maintain names, addresses, telephone numbers, and other information you desire. With AT&TCall, you can place calls directly from your PC. 1-1
Introduction n n n AT&TSet AT&TSet is an extension programming application that enables you to program user features and the personal speed dial list for your MLS- 34D ®, MLS-18D®, or MLS-12D® telephone from your PC. With AT&TSet, you can create and save multiple button programming files for your telephone. You can also exchange these AT&TSet files with other AT&TSet users. If you are the System Manager, you can use AT&TSet to perform Centralized Telephone Programming from your PC for any telephone type and to program the system speed dial list. Log Viewer Log Viewer is an application that enables you to access information from the call log, which stores a record of calls you make using AT&TCall and receive while AT&TBuzz is running. AT&TConnect AT&TConnect is the management software that provides the basis for the other PassageWay software applications, and the diagnostic features to troubleshoot these applications. AT&TCall, AT&TSet, and AT&TBuzz require AT&TConnect to be running to connect these applications with the PARTNER system, enabling you to fully use these applications. PassageWay Solution also provides the following features: nautodialing using the Hayes® command set, which is the same command set used by most modems nthe ability to use Dynamic Data Exchange (DDE) to link PassageWay applications with other Windows applications 1-2
Introduction User Responsibilities Before using any of the PassageWay applications, you should be familiar with basic Windows functions and procedures. If not, consult your Microsoft Windows Users Guide. You also may need to contact your PC vendor for information on configuring your PC to meet PassageWay Solution requirements. Conventions Used in this Guide The following conventions are used in this guide: n n n n n nThroughout this guide, telephones are grouped into two different categories: system telephones and standard telephones. System telephones refer to AT&T telephones specifically designed to work with the PARTNER system. These include the MLS-34D, MLS-18D, MLS- 12D, MLS-12®, MLS-6®, and MLC-6 model telephones. Standard telephones refer to industry-standard single-line rotary or touch-tone telephones, including feature phones with built-in feature buttons and lights. Commands and text you should enter appear in this style of type. Values, instructions, and prompts that appear on the screen are in this style of type. Key names that are always located on the keyboard in the same place appear in boxes, as in [ ENTER ¿ ¿ ]. Key combinations (holding down one key while pressing another key) are connected with hyphens; for example: [ SHIFT ]-[ TAB áx ]. The terms option buttons and radio buttons refer to the same object. 1-3
Introduction Getting Help If you have questions about or problems with the PassageWay applications that this users guide does not resolve, call the AT&T National Service Assistance Center at 1-800-628-2888 or your AT&T Authorized Dealer. 1-4
Installing and Setting Up PassageWay Solution Overview This chapter provides the procedures for installing PassageWay Solution. Installation of PassageWay Solution consists of the following steps: 1.Installing the PassageWay adapter, which provides an interface between your PC and telephone 2.Installing the PassageWay software onto the hard disk of your PC 3. Setting up AT&TBuzz / Before installing PassageWay, make sure you have the PassageWay components and an available serial (COM) port on your PC. NOTE: To use the Caller ID capabilities of PassageWay Solution, you must have a PARTNER II Release 3.0 or later system that has lines subscribed to Caller ID from your local telephone company. In addition, these lines must be plugged into a PARTNER 206EC or 400EC module on your PARTNER system. 2-1
Installing and Setting Up PassageWay Solution PassageWay Components the PassageWay adapter The PassageWay adapter provides an interface between your telephone and an available serial (COM) port on your PC. The PassageWay PassageWay consists of the following components: n n n n n adapter connects to the Line jack on your telephone. software (one 3.5-inch, 1.44 MB, high-density diskette). However, PassageWay Solution is also available on a 5.25-inch, 1.2 MB diskette. To receive the software on a 5.25-inch diskette, complete the registration card, specify that you want the software on a 5.25-inch diskette, and return the registration card. this users manual and a quick reference a 9-pin to 25-pin adapter for 9-pin serial ports If your PC has a 9-pin serial port, connect the 9-pin to 25-pin adapter to the serial port. The PassageWay adapter has a 25-pin connector. a 7-foot, 2-pair, modular phone cord (D4BU) This modular phone cord connects the PassageWay adapter to your telephone. Figure 2-1 shows the PassageWay Solution components. 2-2
Installing and Setting Up PassageWay Solution Figure 2-1. PassageWay Solution Components 2-3
Installing and Setting Up PassageWay Solution Figure 2-2 shows the components of the PassageWay adapter. Figure 2-2. Components of the PassageWay Adapter 2-4
Installing and Setting Up PassageWay Solution PassageWay Requirements To use the PassageWay applications, you must have the following components: n n nan IBM-PC compatible or PS/2®-compatible PC with the following hardware: —an 80286 or higher processor (an 80386 or higher model number is recommended) —an available serial port — — — — —a minimum of 2 MB of RAM (4 MB is recommended) a 3.5-inch, 1.44 MB, high-density drive a hard disk with 2 MB of space available a Windows-compatible color video monitor a Windows-compatible pointing device (a mouse or trackball is recommended) Microsoft Windows 3.1 or later release running in standard or enhanced mode a system or standard telephone connected to a PARTNER system that is configured and operating properly. The functionality of the PassageWay applications depends on the type of telephone you are using. Any differences in functionality are noted throughout this document. NOTE: If all the serial ports in your PC are already in use, you may wish to purchase / an additional serial port to use with PassageWay Solution. Consult Appendix B for information on choosing a suitable serial port for PassageWay Solution. 2-5