ATT Passageway For Partner Communications System User Guide

							Contents
Creating a New File
Exiting AT&TSet
Identifying How a Button is Programmed
Opening an Existing File
Printing Button Labels
Printing the Personal Speed Dial List
Printing the System Speed Dial List
Programming a Button
Programming the Extension Name
Programming the Personal Speed Dial List
Programming the System Speed Dial List
Programming Your Telephone
Reading the Current Programming
from your Telephone
Saving a File
Saving a New File
Modifying an Existing File and Saving It as a
Different File
Saving Changes to an Existing File
Selecting Buttons to be Programmed
to Your Telephone
5-14
5-15
5-15
5-17
5-17
5-18
5-19
5-21
5-23
5-24
5-26
5-28
5-30
5-33
5-33
5-34
5-35
5-35
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							Contents
n   Centralized Telephone Programming
Tasks5-36
Entering Centralized Telephone
Programming
5-36
Setting the Automatic Line Selection5-41
Setting the Line Ringing Options
for Line Buttons5-42
n   AT&TSet Menu Bar Options5-44
6Using Log Viewer
n   Overview
n   What Is Log Viewer?
n   Helpful Hints
n   Running Log Viewer
n   Tasks
Deleting Entries from the Call Log
Printing Log Entries
Setting the Log Viewer Preferences
Sorting Call Log Entries
Specifying the Calls to be Displayed
n   Log Viewer Menu Bar Options6-1
6-1
6-2
6-5
6-5
6-6
6-6
6-8
6-8
6-10
6-12
6-14
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							Contents
7
Using AT&TConnect
n
n
n
nOverview
What Is AT&TConnect?
Running AT&TConnect
Tasks
Accessing the Events Log
Changing the COM Port
Specifying the Version of Your PARTNER
System
Changing the Labels of the Line Buttons
Programming a Caller ID Inspect Button
Testing the PassageWay Adapter
n   AT&TConnect Menu Bar Options7-1
7-1
7-2
7-2
7-4
7-4
7-6
7-7
7-8
7-11
7-13
7-15
8Using Autodialing Applications
with PassageWay Solution
8-1
n   Overview8-1
n   Using Autodialing Applications8-1
n   Setting Up PassageWay Solution8-2
n   Setting Up Your Application8-3
n   Helpful Hints8-4
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							Contents
9Troubleshooting
n   Overview
n   Troubleshooting AT&TConnect
n   Troubleshooting AT&TCall
n   Troubleshooting AT&TSet
n   Troubleshooting AT&TBuzz
9-1
9-1
9-2
9-11
9-13
9-16
AAppendix A: Menu TreesA-1
BAppendix B: PC Serial PortsB-1
n
n
n
n
nOverviewB-1
Background
Serial Ports Under Windows 3.1
Workarounds and Solutions to the
IRQ Conflict Problem
Selecting an Add-In Serial Port Card
B-2
B-6
B-7
B-10
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							Contents
CAppendix C:  Running AT&TBuzz in Export via
Paste Link DDE Mode
C-1
GlossaryGL-1
IndexIndex-i
x 
						

							Figures
2Installing and Setting Up PassageWay Solution2-1
2-1.
2-2.
2-3.
2-4.
2-5.
2-6.
2-7.
2-8.
2-9.
2-10.
2-11.
2-12.
2-13.
2-14.
2-15.
2-16.
2-17.
2-18.
2-19.
2-20.
2-21.
2-22.
2-23.
2-24.
PassageWay Solution Components
Components of the PassageWay Adapter
Connecting the Line Cord to the PassageWay Adapter
Connecting the Modular Phone Cord to the PassageWay
Adapter
AT&T PassageWay Setup Window
AT&T PassageWay Setup Dialog Box
Sample Installation Status Message Box
Setup Complete Message Box
COM Port Dialog Box
AT&TConnect Dialog Box
AT&TConnect Setup - System Configuration Dialog Box
AT&TConnect Setup - Caller ID Inspect Feature Dialog
Box When No Caller ID Inspect Button is Programmed
AT&TConnect Setup - Caller ID Inspect Feature Dialog
Box with Caller ID Inspect Button Programmed
AT&TConnect Setup - Line Labels Dialog Box
AT&TConnect Setup Dialog Box
AT&T PassageWay Window
AT&TBuzz Initialization Dialog Box
Run Mode Dialog Box
AT&TBuzz Running in No Matching Mode2-3
2-4
2-8
2-10
2-12
2-13
2-14
2-14
2-15
2-15
2-16
2-18
2-19
2-20
2-21
2-23
2-26
2-27
2-29
Area Code Dialog Box2-31
AT&TBuzz Running in Match to AT&TCall File Mode2-32
AT&TBuzz Initialization Dialog Box2-34
AT&TBuzz Information Dialog Box2-34
AT&TBuzz Running in Export via Paste Link DDE Mode 2-35
xi 
						

							Figures
2-25.Options Dialog Box when AT&TBuzz is Running in
Match to AT&TCall File Mode
2-38
2-26.Options Dialog Box when AT&TBuzz is Running in
No Matching or Export via Paste Link DDE Modes
2-39
3
Using AT&TBuzz3-1
3-1.
Sample AT&TBuzz Window3-2
3-2.Components of the AT&TBuzz Window3-3
4
Using AT&TCall4-1
4-1.
4-2.
4-3.
4-4.
4-5.
4-6.
4-7.
4-8.
4-9.
4-10.
4-11.
4-12.
4-13.
4-14.
4-15.
4-16.Untitled AT&TCall Window
Components of an AT&TCall Window
Desktop with 10/20 Quick Dials and Card Shown
Desktop with 10/20 Quick Dials and Card Hidden
Desktop with 25/50 Quick Dials and Card Displayed
Desktop with 25/50 Quick Dials and Card Hidden
Untitled AT&TCall Window
Components of an AT&TCall Window
Card Display
Edit Card Window
Modified Card
New Card Window
New Card
Note Pad
Card with Notes Icon
Dialpad Window4-3
4-4
4-6
4-7
4-8
4-9
4-11
4-12
4-15
4-16
4-17
4-19
4-20
4-22
4-23
4-26
xii 
						

							Figures
4-17.
4-18.
4-19.
4-20.
4-21.
4-22.
4-23.
4-24.
4-25.
4-26.
4-27.
4-28.
4-29.
4-30.
4-31.
4-32.
4-33.
4-34.
4-35.
4-36.
4-37.
4-38.
Dialpad Window
Edit Labels Dialog Box
Modified Card Labels
Create Quick Dial Dialog Box
Sort Dialog Box
Export Dialog Box
Import Dialog Box
AT&TCall Dialog Box
Print List Dialog Box
Printed Cards With and Without the Notes
Print Cards Dialog Box
Password Dialog Box
Confirm Password Dialog Box
Account Code Options Dialog Box
Dial Options Dialog Box
Sample File to be Loaded Automatically
Delete Card Dialog Box
Timer Window
Quick Dial Information Dialog Box
Create Quick Dial Dialog Box
Quick Dial Label Setup Dialog Box
Change Quick Dial Dialog Box
4-28
4-31
4-32
4-34
4-39
4-45
4-47
4-48
4-49
4-51
4-52
4-53
4-54
4-56
4-57
4-59
4-62
4-66
4-67
4-68
4-70
4-72
5Using AT&TSet5-1
5-1.
AT&TSet File for an MLS-18D Telephone5-3
5-2.
Components of the AT&TSet Window5-4
5-3.AT&TSet Dialog Box5-9
xiii 
						

							Figures
5-4.
5-5.
5-6.
5-7.
5-8.
5-9.
5-10.
5-11.
5-12.
5-13.
5-14.
5-15.
5-16.
5-17.
5-18.
5-19.
5-20.Reading Telephone Dialog Box
Sample AT&TSet Window
Sample Change Button Label Dialog Box
Button Information Dialog Box
Print Speed Dial List Dialog Box
Extension Name Dialog Box
Personal Speed Dial List Dialog Box
System Speed Dial List Dialog Box
Write to Telephone Dialog Box
Sample Write to Telephone Status Dialog Box
Read from Telephone Dialog Box
Reading Telephone Status Dialog Box
Program Another Extension Dialog Box
Read from Telephone Dialog Box
Sample AT&TSet File for Another Extension
Automatic Line Selection Dialog Box
Line Ringing Options Dialog Box
5-10
5-11
5-12
5-16
5-20
5-24
5-25
5-27
5-29
5-30
5-31
5-32
5-38
5-39
5-40
5-42
5-43
6Using Log Viewer6-1
6-1.Log Viewer Window6-3
6-2.
Sample PassageWay Log Viewer Dialog Box6-6
6-3.Sample PassageWay Log Viewer Dialog Box6-7
6-4.Preferences Dialog Box6-9
6-5.Filter/Sort Options Dialog Box6-11
6-6.Filter/Sort Options Dialog Box6-13
xiv 
						

							Figures
7Using AT&TConnect7-1
7-1.
7-2.
7-3.
7-4.7-3
7-5
7-6
7-7
7-9
7-10
7-12
7-13
7-5.
7-6.
7-7.
7-8.
AT&TConnect Window
Events Log Dialog Box
Sample COM Port Dialog Box
Sample AT&TConnect Setup - System Configuration
Dialog Box
Sample AT&TConnect Setup - Line Labels Dialog Box
Sample AT&TConnect Setup - Edit Line Label Dialog Box
Sarnple AT&TConnect Setup - Caller ID Inspect Feature
Dialog Box
AT&TConnect Adapter Test Dialog Box
9Troubleshooting9-1
9-1.
AT&TConnect - Communications Error Dialog Box9-5
AAppendix A: Menu TreesA-1
A-1.AT&TBuzz Menu TreeA-2
A-2.
AT&TCall Menu TreeA-3
A-3.AT&TSet Menu TreeA-4
A-4.Log Viewer Menu TreeA-5
A-5.AT&TConnect Menu TreeA-6
xv