ATT Passageway For Partner Communications System User Guide

							Using AT&TBuzz
3.Select the OK button.
If you want to be prompted for Hold or Drop on each attempt select the
Choose to Hold or Drop option in the Answering Second Call group.
Setting AT&TBuzz to Show the
Associated AT&TCall Card Automatically
When running in Match to AT&TCall File mode, AT&TBuzz enables you to
specify whether you want AT&TBuzz to display automatically the AT&TCall
card associated with the Caller ID of the incoming call. If you want AT&TBuzz
to display the card automatically, you must then specify whether you want the
card to appear when the call rings at your telephone or when you answer the
call. If you do not want AT&TBuzz to automatically display the card, set the On
Button Selection option in the Options dialog box. You can then show the card
manually using the Show Card button in the Tool bar or the Show Card option
in the Controls menu.
To set when the AT&TCall card is displayed:
1.
2.
3.
3-16
Select Options . . . from the Setup menu.
The Options dialog box appears.
Select the appropriate option in the Show AT&TCall Card section of the
dialog box.
When you are finished, select the OK button. 
						

							Using AT&TBuzz
Setting the AT&TBuzz Window to
Appear Automatically
You can set the AT&TBuzz window to be brought to the front or restored from
its icon automatically when a call rings. To set the AT&TBuzz window to
appear automatically when a call rings:
1.Select Options. . . from the Setup menu.
The Options dialog box appears.
2.Click on the Show AT&TBuzz on Ringing check box to enable or disable
the automatic appearance of the AT&TBuzz window when your
telephone rings. An x in the check box indicates that the AT&TBuzz
window will automatically appear when your telephone rings.
3.When you are finished, select the OK button.
Setting the Area Code
If you are running AT&TBuzz in Match to AT&TCall File mode, AT&TBuzz
requires the local area code. If your area code changes, you must update the
area code in AT&TBuzz. To change the area code:
1.Select Options. . . from the Setup menu.
The Options dialog box appears.
2.Enter your area code in the Local Area Code field.
3.
Select the OK button.
3-17 
						

							Using AT&TBuzz
Setting the AT&TBuzz Window to Always
be on Top of Other Windows
AT&TBuzz enables you to specify that you want the AT&TBuzz window to be
located on top of all the other open windows, including the active window. To
specify that the AT&TBuzz window is always on top of other windows, select
Always on Top from the Setup menu. A check mark appears next to the
Always on Top option, indicating that the option is activated. The AT&TBuzz
window will now remain in front of all the other windows you open, even if it is
not the active window.
Setting Automatic Inspect Mode
AT&TBuzz enables you to specify whether you want to enable Automatic
Inspect Mode. If you enable Automatic Inspect Mode, AT&TBuzz automatically
inspects each call as soon as the call appears at the extension. When
Automatic Inspect Mode is disabled (which is the default), AT&TBuzz only
receives Caller ID for the first call that starts ringing at your telephone. If
another call rings at your telephone, you must select the call record for the call
and then select the Inspect button. If you enable Automatic Inspect Mode, you
should always answer calls from the application so that you do not interrupt the
inspect operation.
/NOTE:
Automatic Inspect Mode is disabled if you are using a PARTNER
system that does not support Caller ID or if you do not have a
Caller ID Inspect button programmed on your telephone.
To enable or disable Automatic Inspect Mode:
1.Select Options. . . from the Setup menu.
The Options dialog box appears.
3-18 
						

							Using AT&TBuzz
2.Click on the Automatic Inspect Mode check box to enable or disable
Automatic Inspect Mode. An x in the check box indicates that
Automatic Inspect Mode is enabled.
3.When you are finished, select the OK button.
Setting the Run Mode for AT&TBuzz
You can set AT&TBuzz to operate in one of the following three modes:
n
n
nNo Matching, where AT&TBuzz displays the Caller ID for each call (if
available), but does not display an associated Call Label.
Match to AT&TCall File, which enables you to associate AT&TBuzz with
an AT&TCall file.
Export via Paste Link DDE, which enables AT&TBuzz to export the
Caller ID and the line label to another Windows application that supports
Paste Link DDE. in this mode, AT&TBuzz may receive a string from the
other Windows application and use that string as a Call Label.
/NOTE:
You can change the run mode only when no calls are in the call
record list box.
To set the run mode:
1.
Select Run Mode. . . from the Setup menu.
The Run Mode dialog box appears.
2.Select the appropriate Run Mode option.
If you select the Match to AT&TCall File option, you must enter the path
and filename of the AT&TCall file that you want to associate with
AT&TBuzz.
3-19 
						

							Using AT&TBuzz
3.Select the OK button.
When you select the Match to AT&TCall File option for the first time,
AT&TBuzz will prompt you to enter your area code.
When you select the Export via Paste Link DDE Mode option, you will
display two dialog boxes.
Setting AT&TBuzz to Log Incoming Calls
AT&TBuzz enables you to specify whether you want incoming calls logged in
the Call Log. However, incoming call logging is only done while AT&TBuzz is
running. If you want incoming calls logged, you must then specify which calls.
You may select one of the following choices:
n
n
nAll Incoming Calls
When this option is selected, every incoming call is logged in the call
log.
Answered Calls Only
When this option is selected, only the incoming calls that you answer at
your extension are logged in the call log.
No Incoming Calls
When this option is selected, none of the incoming calls are logged in
the call log.
To set which incoming calls are logged in the call log:
1.
Select 
Options. . . from the Setup menu.
The Options dialog box appears.
2.Select the appropriate option in the Call Logging section of the dialog
box.
3.When you are finished, select the OK button.
3-20 
						

							Using AT&TBuzz
Showing the Card of an Incoming Call
on Demand
When running in Match to AT&TCall File mode, AT&TBuzz enables you to
view on demand the associated card of an incoming call. However, you can
only perform this procedure if the Caller ID for that call matches the contents of
a dialable number field of one or more cards in the associated AT&TCall file.
You can view the associated card using either the Show Card button in the
Tool bar of the AT&TBuzz window or the Show Card option from the Controls
menu. Both of these options are active if the Caller ID of the incoming call
matches one or more cards.
To view the card associated with an incoming call:
1.Select the call record whose card you want to view from the call record
list box.
The selected call record is highlighted.
2.Select the Show Card button from the Tool bar.
The associated card appears.
Using the Timer
AT&TBuzz provides a stopwatch that enables you to time anything that you
want. You can use the Timer to time the length of a call, but you need to
manually start and stop the Timer. The Timer is not tied to the call.
To use the Timer:
1.Select Accessories from the Controls menu.
A submenu appears.
3-21 
						

							Using AT&TBuzz
2.Select Timer.
The Timer window appears and immediately starts keeping time. The
Timer measures time in hours, minutes, and seconds. To reset the
Timer, select the Reset button. To stop the Timer, select the Stop
button. To restart the timer after it has been stopped, select the Start
button.
3.When you are finished using the Timer, select Close from the Control-
menu box of the Timer window.
3-22 
						

							Using AT&TBuzz
AT&TBuzz Menu Bar Options
AT&TBuzz provides the following options in the menu bar:
n    Setup
n     Controls
n     Help
This section describes the options contained in each AT&TBuzz menu.
Setup
The Setup menu contains the following options:
n
n
n
n
n
nRun Mode...
Options...
Initialize Paste Link DDE (only available when AT&TBuzz is running in
Export via Paste Link DDE mode)
Reset Default Window
Always on Top
Exit
Run Mode. . .
Enables you to specify whether you want AT&TBuzz to display the Caller ID
for each incoming call, search an associated AT&TCall file for a match, or
export the Caller ID to another Windows application.
3-23 
						

							Using AT&TBuzz
Options...
Enables you to set the following options:
n
n
n
n
n
nShow AT&TCall Card (if AT&TBuzz is operating in Match to AT&TCall
File mode)
Answering Second Call
Call Logging
Automatic Inspect Mode
Show AT&TBuzz on Ringing
Local Area Code (if AT&TBuzz is operating in Match to AT&TCall File
mode)
Initialize Paste Link DDE
Initializes AT&TBuzz for exporting via Paste Link DDE. This option overwrites
the contents of the clipboard and is only available when AT&TBuzz is
operating in Export via Paste Link DDE mode.
Reset Default Window
Restores the AT&TBuzz window to its default size.
Always on Top
Keeps the AT&TBuzz window on top of all other open windows, including the
active window. This prevents the AT&TBuzz window from being obscured by
other windows.
3-24 
						

							Using AT&TBuzz
Exit
Closes the AT&TBuzz application.
Controls
The Controls menu contains the following options:
n     Answer
n     Hang Up
n     Hold
n     Show Card
n     New Card
n     Accessories
Answer
Enables you to answer the selected call if it is ringing or on hold.
Hang up
Enables you to hang up the selected call if it is active.
Hold
Enables you to place the active call on hold.
Show Card
Enables you to view the associated AT&TCall card (if available) for the
selected call if a match exists in the associated AT&TCall file. This option is
only available when AT&TBuzz is operating in the Match to AT&TCall File
mode.
3-25