ATT Passageway For Partner Communications System User Guide
Have a look at the manual ATT Passageway For Partner Communications System User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 164 ATT manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Using AT&TConnect Tasks This section provides tasks that you may have to perform while using the PassageWay applications. Accessing the Events Log If you are having problems with PassageWay and receive support from AT&T, you may be asked to access the Events Log. The Events Log records certain events for information purposes only and is used for diagnosing a problem. To access the Events Log: 1.Select Events Log. .. from the Setup menu. The Events Log dialog box appears. 7-4
Using AT&TConnect Figure 7-2. Events Log Dialog Box 2.When finished, select the OK button. 7-5
Using AT&TConnect Changing the COM Port If for some reason you connect the PassageWay adapter to a different COM port perform the following steps: /NOTE: You cannot select a new COM port for the PassageWay adapter while PassageWay applications other than AT&TConnect are running. 1. Select COM Port. . . from the Setup menu. The COM Port Dialog Box appears. Figure 7-3. Sample COM Port Dialog Box 2.Select the option button of the COM port to which you connected the PassageWay adapter, and then select the OK button. 7-6
Using AT&TConnect Specifying the Version of Your PARTNER System If your PARTNER system is upgraded to a new version or release, you must provide the updated information to AT&TConnect. /NOTE: You cannot change the PARTNER system information while PassageWay applications other than AT&TConnect are running. To update the PARTNER system information: 1.Select Configure System. . . from the Setup menu. The AT&TConnect Setup - System Configuration dialog box appears. Figure 7-4. Sample AT&TConnect Setup - System Configuration Dialog Box 7-7
Using AT&TConnect 2. 3. 4. 5. Select the appropriate information, and then select the Continue button. If you do not have a PARTNER II Release 3.0 or later system, the AT&TConnect Setup - Line Labels dialog box appears. In this case, proceed to step 4. If you have a PARTNER II Release 3.0 or later system, the AT&TConnect Setup - Caller ID Inspect Feature dialog box appears. Select the Continue button. The AT&TConnect Setup - Line Labels dialog box appears. Select the Continue button. The AT&TConnect Setup dialog box appears. Select the OK button. Changing the Labels of the Line Buttons To change a line button label: /NOTE: You cannot change line button labels while PassageWay applications other than AT&TConnect are running. 1. Select Configure System. . . from the Setup menu. The AT&TConnect Setup - System Configuration dialog box appears. 7-8
Using AT&TConnect 2. 3.Select the Continue button. If you do not have a PARTNER II Release 3.0 or later system, the AT&TConnect Setup - Line Labels dialog box appears (Figure 7-5). In this case, proceed to step 4. If you have a PARTNER II Release 3.0 or later system, the AT&TConnect Setup - Caller ID Inspect Feature dialog box appears. Select the Continue button. The AT&TConnect Setup - Line Labels dialog box appears. The highlighted buttons in this dialog box represent the line buttons on your telephone. Figure 7-5. Sample AT&TConnect Setup - Line Labels Dialog Box 7-9
Using AT&T Connect 4.Click on the button whose label you want to change. The AT&TConnect Setup - Edit Line Label dialog box appears. Figure 7-6. Sample AT&TConnect Setup - Edit Line Label Dialog Box 5. 6. 7. 7-10 Enter the new label (up to four characters) and select the OK button. The AT&TConnect Setup - Edit Line Label dialog box closes, and the new label is displayed. When you are finished, select the Continue button. The AT&TConnect Setup dialog box appears. Select the OK button.
Using AT&TConnect Programming a Caller ID Inspect Button To program a Caller ID Inspect button: /NOTE: You can program a Caller ID Inspect button only if you have a PARTNER II Release 3.0 or later system. Also, you cannot program a Caller ID Inspect button while PassageWay applications other than AT&TConnect are running. 1.Select Configure System . . . from the Setup menu. The AT&TConnect Setup - System Configuration dialog box appears. 2.Select the Continue button. The AT&TConnect Setup - Caller ID inspect Feature dialog box appears. 7-11
Using AT&TConnect Figure 7-7. Sample AT&TConnect Setup - Caller ID Inspect Feature Dialog Box 3.Select the button that you want to program as an Caller ID Inspect button. The selected button displays Inspect. 4.Select the Continue button. The AT&TConnect Setup - Line Labels dialog box appears. 7-12
Using AT&TConnect 5.Select the Continue button. The AT&TConnect Setup dialog box appears. 6. Select the OK button. Testing the PassageWay Adapter If you are having problems with PassageWay Solution, perform the following steps: /NOTE: You cannot test the PassageWay adapter while PassageWay applications other than AT&TConnect are running. 1. Select Test Adapter from the Setup menu. The AT&TConnect Adapter Test dialog box appears, and instructs you to examine the LED located on the PassageWay adapter. Figure 7-8. AT&TConnect Adapter Test Dialog Box 2.Examine the LED on the PassageWay adapter, and then select the appropriate button in the dialog box. 7-13