ATT Passageway For Partner Communications System User Guide

							Using AT&TCall
Step 4: Creating a New Card
In this step, you will learn how to create a new card, enter information into it,
and add the card to the bank.
To add a new card to the card bank, you must get a new, blank card, enter the
data in it, and then add the card to the bank. To add a new card to the card
bank, perform the following steps:
1.Select the New Card button.
The New Card window appears, and the cursor is located in the Last:
field. The contents of this window is a new, blank card.
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							Using AT&TCall
Figure 4-12. New Card Window
2.Type Meyer.
3.Using one of the methods described previously, move the cursor to the
First field, and type 
Fred.
4.Select the Add Card button.
The New Card window disappears, the labels for the new card appear
in the List field, and information for the new card is displayed. The new
card is now part of the card bank.
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							Using AT&TCall
Figure 4-13. New Card
Now, create a new card for someone you know in your office. When entering
information in the new card, be sure to include that person’s phone number in
either the Office #, Home #, or Other # field. When entering telephone
numbers in a card, you must specify whether the number is an outside number
or an intercom (icom) number. The Office #, Home #, and Other # fields in
both the New Card window and the Edit Card window contain the lCOM/OUT
button, which toggles between outside and icom calls. If you click on this
button, the word icom appears. If you click on this button again, icom
disappears. When icom is displayed, AT&TCall expects you to enter an
intercom number. When icom is not displayed, AT&TCall expects you to enter
an outside phone number.
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If you want to enter an intercom number, click on the ICOM/OUT button to
display icom, click the mouse in the field, and enter the intercom number. If
you want to enter an outside phone number, make sure the telephone number
field does not display icom, click the mouse in the field, and enter the phone
number the same way as you would when you are dialing it from your
telephone.
When entering phone numbers in a card, you can also enter both numbers (for
example, 0-9) and alphabetic characters (for example, A-Z). For example,
suppose a restaurant has the phone number 555-RIBS (which is 555-7427).
Instead of typing all seven numbers in the phone number field for this card,
you can enter 555-RIBS.
You will use this new card in Step 6. After creating this card, select the card
Meyer,Fred from the card bank, and proceed to Step 5.
Step 5: Entering Notes for a Card
In this step, you will learn how to enter notes for the card that you created in
Step 4.
AT&TCall enables you to enter notes for each card in a card bank. The Notes
field can contain up to 32K. When a card contains notes, the Notes icon
appears to the left of the Show Notes button. To enter notes for a card,
perform the following steps:
1.Select the Show Notes button.
The card display is replaced by a blank note pad.
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							Using AT&TCall
Figure 4-14. Note Pad
2.Select Insert Timestamp from the Edit menu.
The day, date, and time are inserted at the top of the note pad.
3.Type Must call tomorrow, and then select the Hide Notes button.
The card display replaces the notepad. The Notes icon appears to the
left of the Show Notes button, signifying that notes are present for this
card.
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							Using AT&TCall
Figure 4-15. Card with Notes Icon
Step 6: Making Calls
In this step, you will learn how to make a call from the card you created in
Step 4 for someone you know and also make a call from the Dialpad.
file:
 AT&TCall provides the following ways for you to make phone calls while in
n
n
nthe Dial buttons on each card
the Quick Dials in the AT&TCall window
the Dialpad
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							Using AT&TCall
From a Card
Making a phone call with a Dial button on a card consists of clicking on the
Dial button next to the phone number on the displayed card. To make a call
from a card, perform the following steps:
System Phone
1.
Select the card you created in Step 4.
The card appears.
2.Click on the Dial button next to that person’s phone number.
Your speakerphone activates, you hear dial tone, and AT&TCall dials
the phone number.
3.Select the Hang Up button to disconnect the call.
Standard Phone
1.
Select the card you created in Step 4.
The card appears.
2.Click on the Dial button next to that person’s phone number.
AT&TCall prompts you to lift the handset of your telephone.
3.Lift the handset of your phone.
AT&TCall dials the phone number.
4.Hang up your handset to disconnect the call.
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From a Quick Dial
Making a phone call with a Quick Dial consists of clicking on the Dial button of
a Quick Dial that you have already programmed with a telephone number. This
procedure is described in Step 10.
From the Dialpad
Making a phone call using the Dialpad feature is similar to dialing a phone
number from your telephone. To make a call from the Dialpad, perform the
following steps:
System Phone
1.
Select the Dialpad button.
The Dialpad window appears.
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Figure 4-16. Dialpad Window
At this point, all of the buttons on the Dialpad are disabled except the
2.
3.Dial Outside and Dial Intercom buttons. The Dialpad buttons become
enabled when you select either the Dial Outside button or the Dial
Intercom button.
Select the Dial Intercom button to make an intercom call.
The word icom appears in the display, your speakerphone activates,
and you hear intercom dial tone.
Using your PC keyboard or clicking on buttons in the Dialpad window,
enter an intercom number.
AT&TCall passes each digit of the intercom number to the PARTNER
system and places the call.
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							Using AT&TCall
4.
5.
6.
7.
8.Press [ ALT ]-[ U ] on your keyboard or select the Hang Up button to
disconnect the call.
The intercom number you entered is automatically cleared from the
Dialpad display.
Select the Dial Outside button to make an outside call.
Your speakerphone activates, and you hear dial tone.
Using your PC keyboard or clicking on buttons in the Dialpad window,
enter an outside phone number.
AT&TCall passes each digit of the phone number to the PARTNER
system and places the call.
Press [ ALT ]-[ U ] on your keyboard or select the Hang Up button to
disconnect the call.
The outside phone number you entered is automatically cleared from
the Dialpad display.
Close the Dialpad window by selecting Close in the Control-menu box
of the Dialpad window.
Standard Phone
1.
Select the Dialpad button.
The Dialpad window appears.
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