Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual

							Strata DK General Description     5/9947
Stations and Peripherals5
This chapter discusses the current line of Strata DK telephones and peripherals that are compatible 
with DK14, DK40i and DK424.
The Strata DK40i and DK424 systems can also support all older Strata digital telephones and most 
Strata electronic telephones.
A large number of widely used and sophisticated features are available to Strata DK station users. 
Everyday features such as Call Transfer, Call Forwarding, Call Holding, and Call Pickup are 
executed with just the push of a button or a brief access code. LCD telephones offer more 
sophisticated features.
In addition to various operational features, the Strata DK also supports multiple [DNs], providing 
easy access to specific lines at the convenience of station users. 
Toshiba Telecommunication Systems Division (TSD) does not provide ISDN station equipment, 
such as ISDN telephones, fax machines, and computer interface devices for high speed internet 
access or video conferencing. Toshiba does provide the interface circuit boards that support all of 
the above ISDN station equipment. 
						

							Stations and Peripherals
Digital Telephones
48Strata DK General Description     5/99
Digital Telephones
The Strata DK supports the latest line of Strata DKT2000-series digital telephones, which offer 
station users a number of useful features that are easy to access (see Figure 15).
Figure 15 2000-Series Digital Telephone Buttons and Features
These telephones share a similar design and fit with a variety of office environments. The 
DKT2000-series are available in charcoal gray or ash white color in the following models:
DKT2010-H
The DKT2010-H 
is a 10-Button 
Digital Telephone 
with Handsfree 
Answerback.DKT2020-S
The DKT2020-S is 
a 20-button Digital 
Speakerphone.
DKT2010-SD
The DKT2010-SD 
is a 10-Button 
Digital 
Speakerphone 
with Liquid 
Crystal Display.DKT2020-SD
The DKT2020-SD is 
a 20-Button Digital 
Speakerphone with 
Liquid Crystal 
Display.
1716
Dial Pad
Message Waiting Button and 
LED Indicator
Microphone ON/OFF Button 
and LED Indicator
Speaker ON/OFF Button and 
LED Indicator
Last Number Redial  
Conference/Transfer 
Volume  (up/down) 
Hold Handset
Red/Green
LED IndicatorsLCD Display
LCD Control/Soft
Key Buttons
Flexible Feature
Control Buttons
Microphone Location 
						

							Stations and Peripherals
Digital Telephones
Strata DK General Description     5/9949
DKT2001
The DKT2001 is a Digital Single Line Telephone. It looks similar to 
the existing 2000-series telephones, but it has a smaller footprint. It is 
narrower because there are no programmable buttons and no LCD.
The DKT2001 connects to same digital station port as other 2000-
series digital telephones. This makes it compatible with all Strata DK 
and Perception systems that support digital station ports.
Features
The digital single line telephone supports many features of the other 
2000-series digital telephones, including:
©Line button with a red LED. The Line button for the DKT2001 is 
the [PDN] on this telephone.
©Hold button
©Conference/Transfer button
©Message Waiting button with red LED
©Volume Up and Volume Down buttons
©One-way voice announce and handset OCA
©Supports most DKT features through the use of feature codes
There are some features of the other 2000-series digital telephones that the DKT2001
 does not 
support:
©On-hook dialing
©Handsfree answerback.
©Speaker OCA
©Add-on module (DADM2020)
©Personal Computer Interface Unit (RPCI)
©Headset/loud ringing bell connection (HHEU)
©Redial button
©Programmable buttons or LCD
The digital single line telephone has many feature advantages over analog single-line telephones: 
©Automatic Busy Redial
©Automatic Line Selection
©Background Music with station control
©Busy Override over Handset
©Exclusive Hold
©One-way voice announce and handset OCA 
						

							Stations and Peripherals
Liquid Crystal Display (LCD) Telephones
50Strata DK General Description     5/99
Liquid Crystal Display (LCD) Telephones
LCD telephones (DKT2010-SD and DKT2020-SD) provide a variety of calling and messaging 
information on an alphanumeric screen that displays up to two-lines of information, up to 16 
characters per line. LCD telephones provide the features shown in Table 26.
Table 26 LCD Features
FeatureDescription
Alphanumeric 
MessagingStation users can create alphanumeric messages that display on other station users 
LCDs, including busy, called station, calling station, and group station messaging.
Automatic Number 
Identification (ANI)Displays the telephone numbers of the calling party for incoming, transferred, and 
Call Forward calls.
Busy Lamp Field 
(BLF) IndicationIndicates the busy or idle status of all of the telephones in the system.
Call Duration The time elapsed during an outside call displays.
Caller ID The telephone number or name of the calling party displays on the ringing telephone 
for incoming, transferred, and Call Forward calls.
Call Park Orbits When a call is parked, the orbit number displays. When multiple calls are parked, 
LCD station users can scroll through a list of parked calls.
CO Line 
IdentificationEach line can be assigned a name which displays when station users answer or 
access lines. Names can be up to 16 characters long.
Date/Time of Day  The date and time displays when stations are idle.
Dialed Number 
Identification 
Service (DNIS)Displays names of called parties which have been previously correlated with the 
system database of assigned DNIS numbers.
[DN] User Name/
NumberStation users can enter a name that displays on the stations LCD when idle, and 
appears on the LCDs of other calling stations when the station calls them. The called 
stations name also appears on the calling stations LCD. Names can be up to 16 
characters long.
If a name is not created for a station, the station’s Primary Directory Number [PDN] 
displays in place of the name.
Feature Prompting 
Soft KeysSoft keys are used as an alternative to access codes or feature buttons. Station 
users can access features by responding to LCD prompts.
Timed Reminders 
with MessagingSelected station users can define up to five separate messages and have each 
message appear on their LCD at pre-scheduled times.
Speed Dial Memo 
Directory DialingSelected station users can enter 12-character names for each of their Station 
(Personal) Speed Dial numbers. They can call any of these numbers by scrolling 
through the directory on the LCD, selecting the desired name, and pressing a line 
access button. LCD users can also scroll the system common speed dial directory. 
						

							Stations and Peripherals
Speakerphones
Strata DK General Description     5/9951
Speakerphones
The DKT2010-SD, DKT2020-S, and DKT2020-SD models enable users to make both internal and 
outside calls without lifting the handset (see Ta b l e 2 7).
Table 27 Speakerphone Features
FeatureDescription
Handsfree Answerback All DKT2000-series telephones enable users to answer internal calls without 
lifting the handset.
Handset OCA Enables you to speak through the handset of an off-hook, busy digital phone.
Flexible Buttons All DKT2000-series telephones have flexible buttons which can be assigned 
to access features or CO lines.
The DKT2010-H and the DKT2010-SD both have 10 flexible buttons, and the 
DKT2020-S and the DKT2020-SD have 20. LEDs can be red or green 
depending on conditions.
Fixed Buttons All DKT2000-series digital telephones have fixed buttons with red LEDs 
which are permanently dedicated to the features noted below:
0VJThe Message button is used to turn on the Message LED of a called station 
that is busy or that does not answer. Users can press 
0VJ to call back the 
station or voice mail device that left the message.
0LFThe Microphone button cuts off the microphone during speakerphone 
operation to enable private office conversations. Also used to enable 
handset OCA talkback mode.
6SNUThe Speaker button is used to turn the speaker on and mutes handset 
microphone for group listening. It also disconnects on-hook dialing calls.
5HGLDOThe Redial button is used to redial the number last dialed from the station.
&QI7U QThe Conference/Transfer button is used to set up the Conference and 
Transfer features.
9R OThe Volume up/down button provides independent control of the handset, 
speaker, and ring volumes.
+ROGThe Hold button places internal [DN] and outside calls on hold. Can also be 
used to place calls on Exclusive Hold.  
						

							Stations and Peripherals
Peripherals
52Strata DK General Description     5/99
Peripherals
The Strata DK supports several types of stations and customer-supplied peripheral devices, such as 
attendant consoles, Direct Station Selection (DSS) consoles, door phones for visitor screening, a 
music source for MOH, a speaker for BGM and Paging, Toshiba Stratagy systems and Voice 
Processing (VP) for voice mail/auto attendant applications, and more (see Figure 16).
For information on the supporting PCB or data interface unit, refer to  “Customer-supplied 
Peripherals and Interfaces” on Page 111.
Figure 16 Strata DK Peripherals
$
4275
SMDR Data
Collection Ground/Loop/OPS/Caller ID (all DKs)
Tie/DID/T1/ANI/DNIS/
ISDN PRI (DK40i, DK424)
and BRI (DK424) Network Interface LinesDoor Lock
Control
Standard 
Telephone
Voice Mail Integration
(SMDI and In-Band DTMF)  Alarm Sensor
(DK40i, DK424)
Least Cost
Routing
Door Phone/
Monitor Stations
External
SpeakerOff-hook Call
Announce
Digital 
Telephone
Modem Pooling Digital Telephone
with ADM ConsoleCentrexPrinter
(Sharing)Stand-alone Data 
Interface Unit Mainframe Computer AccessDigital Telephone With
Integrated  Personal
Computer Interface
TAPI Personal
Computer DSS Console
(DK40i, DK424)
Strata AirLink
Wireless Handset
Facsimile
G4-ISDN (DK40i, DK424)
PC Attendant Console (DK424)
DKAdmin PC Remote Administration
ACD/MIS PC (DK424)
Call Center Viewer (DK424)
PC Digital Telephone
Insight DK and Insight DK Plus (DK424)
ISDN Video Conference (DK424)
ISDN Fast Internet Data (DK424)
Hospitality Management Information System 
(DK40i and DK424)
StrataControl
Music-On-Hold/
Recorder Control 
						

							Stations and Peripherals
Digital Telephone Upgrade Options
Strata DK General Description     5/9953
Digital Telephone Upgrade Options
Digital telephones can be upgraded with the following options.
Digital Add-on Module (DADM)
The DADM adds 20 feature buttons to DKT2000-
series telephones. These feature buttons can be 
assigned for CO line access, DSS, and Station or 
System Speed Dial. Directory Numbers or other 
functions, however, cannot be assigned to DADMs. 
Up to two DADMs can be attached to a telephone to 
provide 40 buttons to supplement the telephones 10 
or 20 buttons. 
©DK14 supports up to 8 DADMs
©DK40i supports up to 12 DADMs
©DK424 supports up to 200 DADMs (Table 34 
on Page 89 for the capacities of different 
DK424 common control units)
Integrated PC Interface (RPCI-DI)
An optional RS-232 PC interface unit that replaces 
the normal telephone base and provides the 
telephone with simultaneous computer-telephone 
interface and voice/data features, without the need 
of a modem or an extra outgoing line.
RPCI-DI-equipped digital telephones can also be 
connected to a PC with Microsoft
® Windows®  
TAPI applications. TAPI, or Telephony Application Programming Interface, applications enable 
the DK to provide “pop-up” screens on a PC that show information on the Calling or Called party.
Information such as ANI, DNIS, and Caller ID data is sent from the digital telephone/RPCI-DI to 
provide information for “pop-up” screens to the computer. The Telephone Service Provider 
Interface (TSPI) PC software is included with each RPCI-DI. For details on data interface 
specifications (Table 43 on Page 116).
Digital phones shared with the Cordless DKT-2004-CT telephone cannot use the RPCI.
Headset/Loud Ringing Bell Interface (HHEU)
The HHEU provides interfaces for both a headset and a loud ringing bell speaker. The headset 
must use a carbon microphone. (With the loud ringing bell feature, the speaker amplifies the 
ringing or voice announcement of an incoming call.) For details on data interface specifications 
(Table 42 on Page 115). 
						

							Stations and Peripherals
Stand-alone Data Interface Unit (PDIU-DS)
54Strata DK General Description     5/99
Speaker Off-hook Call Announce (DVSU)
DVSU-equipped digital telephones can receive Speaker OCA. This enables stations to receive 
internal calls over their speaker while on another call. DVSU is not required in a telephone to 
originate OCA calls or in a digital telephone that receives OCA calls via the handset or headset.
Stand-alone Data Interface 
Unit (PDIU-DS)
The PDIU-DS enables users to make switched data 
connections for modem pooling, printer sharing, 
and host/mainframe computer accessing. LEDs on 
the front panel of the PDIU-DS indicate the status 
of each call.
Cordless Digital Telephone 
(DKT2004-CT)
The Toshiba DKT2004-CT Cordless Digital 
Telephone brings mobility and productivity to 
office telephones. Greater call access cuts down on 
leaving messages and “telephone tag.” Its compact 
design enables the user to take it to many locations 
within the office complex.
Digital 900 MHz spread-spectrum technology 
provides nine simultaneous channels and represents 
state-of-the-art design and engineering. Spread-
spectrum technology provides clarity in 
unsurpassed range, several times greater than conventional analog cordless telephones. 
Spread-spectrum technology also provides extremely secure communications between cordless 
digital telephones and their corresponding base stations within a given environment. Fully 
charged, the cordless digital telephone provides over 3 hours of talk time, and 42 hours standby. 
An extended operation battery is also available to provide over five hours of talk time.
The cordless digital telephone either attaches to a Toshiba DKT2000-series corded digital 
telephone or is used as a stand-alone. It provides many sophisticated Strata features:
©LCD provides information such as User Name, DNIS and Caller ID
©Four programmable buttons for feature, multiple line or feature access
©Headset jack (headset optional)
©Handset volume adjustment
©Conference/Transfer (&QI7U Q) button
©+ROG button
©Message Waiting LED and button
©20 Speed Dial number memory (in addition to 40 station speed dials) 
						

							Stations and Peripherals
Strata AirLink Wireless Handset
Strata DK General Description     5/9955
The DKT2004-CT Cordless Digital Telephone operates from the same digital station port on the 
PDKU2 as the DKT2000-series digital telephone which may or may not be attached. It is not 
compatible with receiving Group Pages or All Call Pages.
Strata AirLink Wireless Handset
The Strata AirLink Wireless handset, like the cordless telephone, is 
designed for mobility, reliability, and outstanding performance. 
Operating in the 1.9 GHz Unlicensed Personal Communication Service 
(UPCS) range, it represents state-of-the-art design and engineering.
The handset can access up to eight separate Strata AirLink wireless 
systems enabling movement from building to building, system to 
system.
It provides unsurpassed range, clarity, and fully-secured 
communications using a voice scrambling algorithm.
The handset uses one Nickel Metal Hydride (NiMH) battery. When fully 
charged, the battery provides up to 4 hours of talk and 40 hours of 
standby time.
Features
The handset is equipped with 12 handset volume adjustments (plus a silent mode), 8 ring levels, 
and a lockable dial pad. Seventy internal alphanumeric Speed Dial memory locations enable Speed 
Dialing by name or number.
The handset has an LCD that shows an idle message, date, call duration, and icons. The icons 
represent these conditions:
©Off-hook or ringing
©Battery strength
©Alpha mode
©Signal lock and strength
It also has standard built-in buttons that perform these specific functions:
3:5 – turns the power ON and OFF
)/6+ – performs hookflash functions
)&1 – enables features with the use of other buttons; for example, Call Forward, Transfer, Speed 
Dial, and Conference
s/t – adjusts volume and scrolls through menu options
$%&– toggles handset between alpha and numeric modes
5&/ – recalls numbers stored in memory
672 – stores Speed Dial numbers/names and the idle message
&$// – places the handset off-hook to enable calling
(1 – places the handset on-hook and exits from RCL, FCN, STO, and ABC modes
&/5 – erases one or more digits in the display
*s – scrolls backwards through the Speed Dial list
t– scrolls forward through the Speed Dial list and locks/unlocks the dial pad 
						

							Stations and Peripherals
PC Digital Telephone (PC-DKT)
56Strata DK General Description     5/99
PC Digital Telephone (PC-DKT) 
Using Windows, the PC Digital Telephone (PC-DKT) application functions as an independent 
telephone. The PC-DKT enables you to make and receive calls using the Windows Virtual 
Telephone Display on your PC screen, using your PC’s mouse and/or keyboard. A Toshiba digital 
desk telephone can be connected for backup or for speakerphone use. It’s automatically activated 
when you close the PC-DKT application or when your computer is turned off.
The PC-DKT software runs in the background while you work on other Windows applications. 
You can set it to appear when calls arrive and when you want to make a call, or keep it displayed 
on top of all active applications. You can also use the PC-DKT with a Toshiba Cordless Digital 
Telephone and switch between them at the touch of a button - even during a call.
The PC-DKT provides all the features of a Toshiba LCD Digital Telephone while giving you these 
advanced features:
©StrataBase directory stores frequently called numbers and other contact information. Speed-
dial directly from the database, and easily find specific information with the Search feature.
©Call logging tracks time, date, duration, destination, and Caller ID of all incoming and 
outgoing calls. 
©Voice mail access panel lets you conveniently operate voice mail with user-definable buttons 
on screen.
©Analog port enables you to connect a speakerphone, cordless phone or other external device, 
or if you choose, send faxes and data from your PC telephone line through the Strata DK 
system.
©Customize ring tones to identify internal, external, recall, and emergency calls. It also can 
play separate sound wave (.WAV) tones to give each telephone line its own ringing sound 
(sound card required).
©Call recording and playback enables you to store recorded calls as sound wave (.WAV) files, 
play them back, and attach them to other applications (sound card required).
©On-line help makes the PC-DKT easy to use.
©Account code calling becomes an automatic process for any call, simply by selecting the 
option.