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Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
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Features System Features Strata DK Feature Description 5/9977 Night Ringing Answer Code The Night Ringing Answer Code enables any station to answer an incoming call that rings when the system is in Night mode. The user dials a code to answer the call. When a DK system is used in tenant service, each tenant can have a separate Call Pickup button which connects the user to the ringing call. Benefits Enables answering a call after hours when it rings over the external page, a night bell, or through selected telephones. Family members, other employees, and even customers can reach employees after hours. This affords peace of mind to the employees and their families. System Availability Standard on Strata DK14/DK40i/DK424
Features System Features 78Strata DK Feature Description 5/99 Night Ringing Over External Page An option can be selected through system programming to have incoming CO line calls and door phones ring over external paging when the system is in Night mode. Night ringing over the external page can be assigned on a CO line-by-CO line basis. Door phone ringing can also be programmed to sound over an external speaker. The call can be picked up by any telephone. If a system is used for Tenant Service, the lines assigned to Tenant 1~4 can be programmed to ring over the external paging system. Lines for Tenants 1~4 ring according to the Night mode that is programmed for them. Benefits If a customer has an external paging system that gives sufficient coverage to the work area, there is no need to purchase additional equipment for night ringing. CO line calls after hours ring over the existing paging system, assuring those people working after hours that they will receive important calls. Because ringing can be programmed on a line-by-line basis, lines which do not require attention after hours need not ring over page. This minimizes disturbance to those working after hours. System Availability Standard on Strata DK14/DK40i/DK424
Features System Features Strata DK Feature Description 5/9979 Night Ringing Over Selected Page Zone If zone paging has been installed, incoming CO line calls can be programmed to ring over selected page zones using customer-supplied paging equipment. The CO lines can be placed into two groups, and each group can be assigned to night ring over different PIOU paging zones. Programmed lines can be divided into tenant groups which can then be assigned to night ring over the selected zones. Programmed lines can be divided into tenant groups which can then be assigned to night ring over the selected zones: ©DK40i – two tenant groups ©DK424 – two tenant groups with RCTUA; all other processors support four tenant groups Benefits Enables night calls to ring over external paging and differentiate between two groups of calls. People working after hours are not bothered by calls that are not directed to their area. System Availability Optional on Strata DK40i/DK424 with PIOU, PIOUS, or PEPU Unavailable on DK14 (Zone Paging)
Features System Features 80Strata DK Feature Description 5/99 Night Transfer (Day/Night Modes) Also known as Night Service, all Strata systems can be programmed for up to three alternate CO line ringing arrangements. They are Day, Day2, and Night. Day mode is for normal system operation during business hours. DAY2 mode is often used for a ringing arrangement to handle calls when the Attendant is at lunch or on a break. For example, incoming calls could be sent to a secretary or Auto Attendant that has been designated as the backup Attendant. Night mode is used after hours and on weekends. For each of the three modes, each CO line can be assigned to ring at any station in the system including off-premises stations. For example, the CO lines could be assigned to ring a voice mail port, or could ring any number of stations. For a given CO line, the ringing arrangements for each of the three modes can be entirely different. The Delayed Ringing feature can also be applied individually to all three modes. If a CO line is programmed to ring at only one telephone in a particular ringing arrangement, a CO line call to that telephone forwards if the telephone is in the Call Forward mode. If the telephone is in a station hunt group, the call hunts. Night Ringing can also go to external page. It can also go to a night bell and/or to an answering machine. The PIOU, PIOUS or PEPU option interface unit is required for night ringing over external page on a DK40i or DK424 system. Benefits Efficient handling of calls by several pre-programmed ringing arrangements. The customer can easily switch among the arrangements to handle calls at different times of day. System Availability Standard on Strata DK14/DK40i/DK424
Features System Features Strata DK Feature Description 5/9981 Non-blocking Dialing On Strata DK systems, Non-blocking Dialing means that all outside CO and internal DN lines can be in use simultaneously, and any station can be connected to any other station on an intercom call. Since there is no set number of intercom paths, no one would be blocked from making a call if a CO line is free. The only potential blocking a Strata user could experience is with single-line telephones. Blocking could occur if an insufficient number of DTMF receiver circuits are installed or in an extremely high traffic situation. Benefits Enables buying a system that is the correct size for a business, because the system capacity is fully used at all times. The customer does not have to buy extra capacity in order to ensure that calls are never be blocked during busy hours. This non-blocking digital technology enables station users to make calls whenever they need to. System Availability Standard on Strata DK14/DK40i/DK424
Features System Features 82Strata DK Feature Description 5/99 Off-premises Station (OPS) An OPS is a standard 2500-type (DTMF/tone) or 500-type (rotary) single-line set located off-site from where the system is installed. It normally requires a special line from the CO. Secondary protectors must be installed on OPS lines. Each Strata system can support the following off- premise stations. ©DK14 – up to two OPS ©DK40i – up to a total of 20 OPS ©DK424: ©RCTUA – up to 24 standard single-line telephones ©RCTUBA/BB – up to 72 standard single-line telephones ©RCTUC/D – up to 232 standard single-line telephones ©RCTUE/F – up to 328 standard single-line telephones Standard, single-line sets have access to many of the same features as digital stations, although the access method is different. Since the standard phone does not have feature buttons, access codes are used to activate features. The system can be programmed to enable standard single line sets to access an outside line by dialing a CO line access code (often “9”). CO lines can be selectively included in, or excluded from, the “dial 9” group. As a programmable option, CO line groups can be defined. The standard single line set can access a CO line group by dialing the CO line group access code. This option is useful when the set is only enabled access to a certain group of CO lines. Individual CO lines can be selected by a standard single line set by dialing “7” plus the CO line number. A 48-volt interface is available (R48S) to extend the loop length or match the network interface. Benefits Enables installation of stations beyond the 1000-foot limitation of the DKT. It also enables the less expensive standard telephones to be used at satellite locations and to have access to many system features. It can eliminate the cost of installing a separate phone system. Customers can use the less expensive standard single line telephones on-premises for employees who do not need the full complement of features afforded by the digital telephone. System Availability Optional on Strata DK14/DK40i/DK424 with standard station ports and DTMF receivers
Features System Features Strata DK Feature Description 5/9983 Outgoing Call Restriction Through programming, stations can be selectively restricted from making outgoing calls on any, or all CO/PBX lines. However, a station that is restricted from making outgoing calls may still receive calls on those lines. Because Outgoing Call Restriction is applied on a CO line-by-CO line basis, each employee’s phone can be programmed so that the employee can only access those CO lines necessary to do his or her job. For example, if a set of WATS lines was installed in the system for the use of a special sales group, employees who are not in the sales group can be restricted from accessing those WATS lines. Benefits Provides potential cost and productivity benefits, because employees who do not need to make outgoing calls as part of their job, are restricted. In addition, if it is an employee’s job to answer incoming calls, this feature ensures that the employee do not tie up those lines with outgoing calls. More efficient service can then be given to the incoming callers. System Availability Standard on Strata DK14/DK40i/DK424
Features System Features 84Strata DK Feature Description 5/99 Paging - All Call Voice Page All Call Voice Page enables a station user to make a voice announcement through the speakers of all telephones which are not in use or otherwise blocked from receiving an all call page (maximum 120 on DK424). The user presses the All Call Page button or dials an access code and makes the announcement through the station handset. Stations that are busy on-hook or off-hook do not receive the page, even if equipped with Off-hook Call Announce. The system can be programmed to include external paging in the All Call Voice Page. Through programming, stations can also be excluded from receiving such page announcements. Benefits Enables paging of all employees simultaneously without the need for an external paging system. All Call Voice Page provides this capability without the expense of an external paging system. Even if an external paging system is installed, the All Call Voice Page feature can still be very useful. People sometimes “tune out” external paging. Paging through the phone with this feature gets attention. Some employees may not be located within range of the external paging system. This feature can bring a paging announcement directly to their desktop. Certain applications may not be appropriate for external paging where the paging activity might distract or disturb the clientele. In these cases, paging through the telephones provides an excellent solution. System Availability Standard on Strata DK14/DK40i/DK424
Features System Features Strata DK Feature Description 5/9985 Paging - External Page Interface On DK14 and DK40i systems, there is a 600-ohm output which can be connected to a customer- provided external amplifier and compatible talk-back speaker. On DK424 systems, an Option Interface Unit (PIOU or PEPU) can be installed to provide an internal three-watt amplifier and an external page interface. The PIOU can support zone paging with up to four zones. The PEPU can support just one zone. An optional two-way 600-ohm voice path is available on the PIOU, PEPU, or PIOUS for use with a customer-supplied talk back speaker/amplifier. The PIOU or PEPU provides a relay contact to mute background music over external page when a voice page is in progress. Benefits Provides instant access to employees who do not have phones or who are away from their desks, and saves time locating them. All Strata DK systems connect easily to an external paging system. System Availability Standard on Strata DK14/DK40i Optional on Strata DK424 with PIOU, PIOUS, or PEPU
Features System Features 86Strata DK Feature Description 5/99 Paging - External Zone Paging The DK40i can support as many as four and the DK424 can support up to eight External Page Zones. Station users can access one, four, or eight zones simultaneously by dialing a brief access code. The PIOU Option Interface Unit and customer-supplied speakers and amplifiers are required to support external zone paging. DK424 systems require two PIOU units to support eight Page Zones. Benefits Conveniently pages a specific area without distracting employees who do not need to hear the announcement. System Availability Unavailable on Strata DK14 Optional on Strata D40i/DK424 with PIOU