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Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
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Strata DK424 Power Requirements Strata DK General Description 5/9927 Table 20 DK424 Summary of Electrical/Environmental Characteristics DK424 Primary Power Input AC AC amps for seven-cabinet system AC frequency Watts per cabinet (continuous) Watts for six cabinet system (continuous)115VAC ± 10VAC 20 amp circuit 50/60 Hz 180 845 DK424 Maximum Peak AC Input Current 1 cabinet – 2.5 amps 2 cabinets –5.0 amps 3 cabinets – 7.5 amps 4 cabinets – 10.0 amps5 cabinets – 11.5 amps 6 cabinets – 15.0 amps 7 cabinets – 17.5 amps Environmental Specifications Operating temperature Operating humidity Storage temperature32~104° F (0~40° C) 20~80% relative humidity without condensation -4~158° F (-20~70° C) Power Supply DC voltage output specification-24VDC (-26.3~-27.8VDC) +5VDC (+4.5~+5.5VDC) -5VDC (-4.5~-5.5VDC) - Expansion Cabinet only Battery Charger Characteristics Charger: current limiting Nominal float voltage: 2.275 volts/cell Charge current: 0.7 amps maximum Battery discharge cut-off voltage: 20.5 ±0.5VDC PESU (Circuits 1 and 2) Ring voltageSquare wave output with high/low option jumper: Low position 130 ±20VDC peak-to-peak (no-load) High position, 190 ±25VDC peak-to-peak (no-load) Ringing capability 2 ringers maximum per circuit, high or low position RSTU2 or RDSU Ring voltage 80V RMS sine wave Ringing capability 1.5 REN per circuit, with or without Message Waiting RSTU2 Message Waiting voltage -90 VDC/one telephone per circuit (max.) RSTU2 or PESU modem interface data rate 14,400 bps maximum BTU Rating PDKU (5) RCOU/RCOS (1) RCTUB (1) DKTs (40)190 BTUs (56 watt hours) per cabinet Traffic Rating Characteristics 9 CCS per station system-wide 36 CCS per ACD/SMIS station NoteThere are system limits for the number of simultaneous Agents depending on traffic. See the Strata DK Call Center Solutions General Description for details.
Strata DK424 Floor Mount Hardware 28Strata DK General Description 5/99 Two or four customer-supplied 12-volt reserve batteries can be connected to the system to maintain normal operation during a power failure (see Ta b l e 2 1). The batteries are kept in a highly- charged state by the standard power supply and must be connected when the system is operating normally. Fully charged batteries must be connected, and when normal AC power is available, batteries cannot be connected after/during an actual power failure. Table 21 Typical Reserve Power Duration Estimates (in hours) Underwriters’ Laboratory (UL) and local electrical codes require certain standards for connecting commercial AC and reserve power to the Strata DK424 system.Table 22 describes which assemblies may be required to meet UL and local electrical code standards. Floor Mount Hardware The lightweight and compact design enables easy wall or floor mounting. The RFIF hardware kit is needed for floor mounting (see Ta b l e 2 2). If floor mounting three or more cabinets, AC and reserve power must be connected to the RCCB conduit connection box option by a licensed electrician. Wall mounting the system does not require special hardware. Number of Cabinets1234567 2 batteries 16.0 8.0 5.0 3.7 3.09 2.5 2.1 4 batteries 32.0 16.0 10.0 7.5 6.0 5.0 4.2 Discharge Current 3.5A 6.7A 9.9A 13.1A 16.3A 19.5A 22.7A Table 22 Cabinet Power, Reserve Power, and Floor Mount Hardware Assemblies AssemblyFunction RBTC1A-2MReserve Power Cable – Two cables are required for up to six cabinet systems and three are required for seven cabinet reserve power installations (for current carrying capacity) when connecting reserve (battery) power to three or more cabinets (wall mount). RBDB2 is also required for connecting battery terminals—see “RBDB2” below. A licensed electrician must install this item to retain UL listing and/or local electrical code compliance. PBTC-3MReserve Power Cable – Connects cabinet Power Supply to battery terminals. If reserve power is connected to one or two cabinets (wall or table mount), one cable is required for each cabinet. A licensed electrician must install this item to retain UL listing and/or local electrical code compliance. RBDB2 Battery Distribution Box – Distributes reserve power when three or more cabinets require reserve power (floor or wall mount). Six RBTC2A-1.5M cables are provided with the RBDB2 distribution box to connect up to six DK424 power supplies to the battery distribution box. An RC7C1A-1.7M is also required for a seventh cabinet. RC7C1A-1.7MCabinet 7 Cable Kit – Provides long data cable to connect the sixth Expansion Cabinet to the DK424 Base Cabinet. Provides a long battery cable to connect RBDB2 battery distribution box to the sixth Expansion Cabinet power supply. Data and battery cables used for seven cabinet installations only. RFIFFloor Mount Fixture Kit – Provides two metal stands for mounting three or more cabinets on floor; supports up to seven cabinets. Three pairs of wall brackets (RWBF) are supplied with RFIF. Wall brackets are needed to secure floor-mounted systems to the wall for safety purposes (not required for wall-mounted cabinets).
Strata DK424 Functional Block Diagrams Strata DK General Description 5/9929 Functional Block Diagrams The Functional Block Diagrams shows the PCBs and interface connectors used for connecting the stations and peripherals (see Figures 12~14). Figure 12 KSU Processor and Optional Interface PCBsRCCB1, RCCB2Conduit Connection Box – This box is required for AC and battery power connection to three or more floor-mounted cabinets. (Not required for mounting two cabinets on a table or any number of cabinets on a wall.) A licensed electrician must install this item to retain UL listing and/or local electrical code compliance. RCCB1 supports up to six floor-mounted cabinets. RCCB2 supports up to seven floor-mounted cabinets. RPSB1Three-outlet AC Power Strip – One RPSB1 required when installing three or four cabinets (wall or floor mount). Two RPSB1s are required when installing five, six, or seven cabinets (wall or floor mount). Two AC cords will exit the cabinets in some configurations. RPSB2Three-outlet AC Power Strip – Used with a high current carrying capacity cord for application where local electric codes (or user) requires only one AC cord to exit four or more cabinets. Toshiba highly recommends using the RPSB2 for two-cabinet installations to accommodate further growth. Must be ordered for seven cabinet systems. RWBFWall bracket pair – Required for floor mounted seven cabinet systems. Secures the seventh cabinet to the wall for safety (not required for wall-mounted cabinets – see RFIF). Table 22 Cabinet Power, Reserve Power, and Floor Mount Hardware Assemblies (continued) AssemblyFunction Data and Speech Highway 25-pair or Terminal Strip(N/A RSSU) 4248 IMDU RCTU Micro- Processor (68000 or 68020) Flash or RAMMain Control PCB (Optional) PCM Switch System Tones Switch DTMF Receiver (4~24 ckts.) Conf Switch RRCS Twisted Pair Music Source: External Zone Page Background Music Door Lock or BGM Mute Control Relay External Zone Page Relays (4 Zones) External Page Amplifier (600W Output) Music Source: Background Music and/or Music-on-hold MOH/BGM Volume Control Main Distribution Frame (MDF)MOH/BGM RCA Jack Alarm Relay Sensor Night Bell or MOH (Control Relay) Battery Charger12V Battery 12V BatteryTwisted Pair 1. Customer-supplied equipment. RKYS Option Key AA/ACD/MIS (2 or 4 Batteries) CBRUKABR Tone Detector (Standard) RPSUCabinet Power SupplyROM 1200 bps Modem RSSU/PIOU/PIOUS/PEPUSingle Serial Port (N/A PEPU) SMDR Port (N/A RSSU/PEPU) RSIU Serial Interface PCB (1 Port) RSIS/RMDSSerial/Modem (2400 bps) Interface PCBs ( 1~3 Ports) Programmable Serial Port Modular Jacks or Remote Modem HMIS SMDI Voice Mail DKAdmin PC1 Insight DK, Call Center Viewer & ACD/MIS PC1SMDR Call Accounting Device or Printer1 Amplified Page Output (3 Watts)1 1 1 1 1 1 1 1
Strata DK424 Functional Block Diagrams 30Strata DK General Description 5/99 Figure 13 CO Line Side Functional Block Diagram RDTU2• 2T1 / DS1(24 Channels / Lines) • Loop Start, Ground Start, Tie, DID • Digital Voice Lines Channel Service Unit (CSU) 25-pair Amphenol TOSHIBA NDTU Cable DB15 PLL Synchronization Circuits 2 RCOU4 Loop Start Co Lines (Analog) RGLU24 Loop or Ground Start CO Lines (Analog) RCOS (Optional PCB on RCOU Only):4 Loop Start CO Lines (Analog) RCIU2 RCIS4 Caller ID Circuits 4 Caller ID Circuits (Two 4-Wire Modular Jacks) MDF(Two 4-Wire Modular Jacks) (Two 4-Wire Modular Jacks)(Two 4-Wire Modular Jacks) (Two 4-Wire Modular Jacks) 1 RDDU4 DID CO Lines (Analog) REMU4 E&M Tie Lines (Analog) (REMU, Four 8-Wire Modular Jacks)(Two 4-Wire Modular Jacks) Secondary Protectors2 RPTUISDN PRI (23B+1D channels) Digital Voice/Data Toshiba RPRI-CBL-KIT Channel Service Unit (CSU)8-wire Modular Jacks 2 ISDN BRI (U) 2 Circuits (NT-1 ) Voice/Data (2B+D)RBUU RBUSISDN BRI (U) 2 Circuits (NT-1) Voice/Data (2B+D) U 4 U48-wire Modular Jacks 8-wire Modular Jacks 3 3 ISDN BRI (S/T) 2 Circuits (TE) Voice/Data (2B+D)RBSUNT1 per circuit2 U4T48-wire Modular Jacks RMCUTrunk Circuits for E911 RCMS 2 Trunk Circuits RCMS 2 Trunk CircuitsCAMA Line (2-wire Modular Jacks) CAMA Line (2-wire Modular Jacks) Network Demarcation Point 4272 Central Office Centrex PBX Common Carrier Other Telephone System E911 Public Safety Answer Point (PSAP) • • • • • • 1. RCIU2/RCIS tip/ring cross connected to RCOU, RCOS, or RGLU tip/ring at MDF. 2. Customer-supplied equipment. 3. RBUU/RBUS (Release 4.2). 4. U, S, T, R are ISDN reference model termination points. Data and Speech Highway
Strata DK424 Functional Block Diagrams Strata DK General Description 5/9931 Figure 14 Station Side Functional Block Diagram S4R4 S4 U4 U4 RATU4 Attendant Console Circuits RBSU3 2B+1D/Circuit (2-NT Circuits) RBUU3 2B+1D/Circuit (2-NT Circuits) 1 1 1 1 1 1 1 1 EOCU(Option PCB to Receive Speaker OCA) RDSU4 Digital Telephone Circuits 2 Standa rd Telephone Circuits PDKU28 Digital Telephone Circuits RWIU32 Digital Wireless Telephone Circuits RSTS(Option PCB) 2 Standard Telephone CircuitsR48S(Option PCB, RDSU/RSTU2 Only) -48 Volt Loop Supply R48S(Option PCB, RDSU/RSTU2 Only) -48 Volt Loop Supply PESU4 Electronic Telephone Circuits 2 Standard Telephone Circuits EOCU(Option PCB to Receive Speaker OCA) RBSS2B+1D/Circuit (2-LT Circuits) RBUS2B+1D/Circuit (2-LT Circuits) Data and Speech Highway Digital Telephone (DKT) and Add-on Module Digital Telephone with RPCI-DI DDCB Cordless DKT MDFB Door Phones and Lock Controls TAPI PC Modem (Pool)DIU-DS Mainframe Computer DIU-DS DIU-DSRS-232 Cables Printer (Sharing)Digital Telephone with DSS Console 1 Pair Modular Cord RS-232 Cable PC 1-pair Modular Cords DPFTVoice Mail Base Station 1 Strata AirLink Wireless Base Stations (4) Handsets Handsets Base Station 2 ModemRS-232 Cables HESB Loud Ringing Bell Strata AirLink Base Station Interface Adapter (BSIA) Electronic Telephone (EKT) Door Phones and Lock Controls Standard Telephone Alternate BGM source to stations and Page Output Modular Jacks Main Distribution Frame (MDF) 25-pair Amphenol Connectors and Cables (except RBSU/RBSS) PC Attendant ConsoleEKT with HDSS Console (PEKU Only) Power Failure Transfer UnitPower Failure Standard Telephone (8 max.) Off-premises Station Digital Annuncer for ACD and Auto Attendant Secondary Protector 1. Customer-Supplied equipment 2. RSTU2 is required for standard telephone message waiting lamp. 3. RBUU/RBUS (Release 4.2). 4. U, S, T, R are ISDN reference model termination points.FAX HDCB MDFB 4250 2 RSTU2 8 Standard Telephone Circuits PEKU 8 Electronic Telephone Circuits PC ISDN Telephone (TE-1, S-Type)COM Port ISDN Telephone (TE-1, U-Type)PC with Video Card (TE-1, U-Type) Digital Single Line Telephone (DKT) TA
Strata DK424 System Technology 32Strata DK General Description 5/99 System Technology Pulse Code Modulation Digital switching talkpaths enable all CO and intercom lines to be accessed simultaneously. Analog-to-digital and digital-to-analog conversion is done by CODECs (coder plus decoder) on station and CO line PCBs. Custom Electronic Circuitry Large Scale Integration (LSI) technology enables the Strata DK circuit designs to be simple and efficient. Gate arrays using very large scale integration save vast amounts of space by using the latest technology. More circuitry fits onto smaller PCBs for a more compact system. Widespread use of CMOS circuits minimize system power requirements. Stored Program Control The system uses a 16-bit microprocessor for stored program control. System operating software is stored on Read Only Memory (ROM), and individual configuration and custom programming is stored on Random Access Memory (RAM) for Strata DK. A lithium battery with a life span of at least six years preserves RAM in the case of a power failure. Microprocessors The system’s main microprocessor is a 16-bit 68000-type that operates at a clock speed of 8 MHz. In addition, some PCBs use 8-bit, TMP90C840-type local microprocessors that run at 10 MHz. This distributed microprocessing architecture is used system-wide. Maintenance and Programming Hardware maintenance and repair procedures describe how to quickly locate, remove, and replace defective parts and PCBs. System programming can be performed without taking the system out- of-service. On-site programming can be executed with any 20-button proprietary LCD telephone or with a DKAdmin PC connected to an optional maintenance port. DKAdmin/DKBackup Toshiba DKAdmin/DKBackup software enables customer data (configuration, station, and system options) to be downloaded to a PC and stored on a computer disk. The customer data can be added to, or changed, using the PC independent of the DK System. The new customer data can then be uploaded to the DK System from the PC, changing customer program options on-site or remotely over telephone lines and/or modems. The DKBackup software program is also available. The program consists of a small subset of DKAdmin/DKBackup functions which can perform backup, restore and upgrade functions, but cannot edit customer databases.
Strata DK424 Strata AirLink Wireless System Strata DK General Description 5/9933 Strata AirLink Wireless System The Strata AirLink Wireless Telephone system that is configured to standard ports of the Strata DK and many non-Toshiba telephone systems has software that enables a System Administrator or technician to quickly diagnose error messages, alarms, and traffic conditions by viewing a PC monitor before troubleshooting the hardware. The Status Window, displayed by the Strata AirLink Manager software, is an active window in which viewing reports, querying the software, and rebooting the Base Station Interface Adapter (BSIA) is possible. Some of the available reports are: ©Base Station channels status ©Line status ©Call status ©Critical alarms The software also creates log files and sends error messages to the PC monitor to assist the technician in making corrections. The log files are easily opened in any text editor for viewing and have information about the BSIA boot software, Base Station upgrades, software queries, errors, and alarms. RWIU Wireless System The Strata AirLink Wireless Telephone system that is configured to Strata DK telephone systems using its own proprietary RWIU PCB also has software that enables a System Administrator or technician to: ©Set system IDs and enter handset IDs ©Set the time and date, and change passwords ©Enable UTAM ©Change communication ports ©Check the software version of the RWIU and Base Stations ©View log messages ©Reset and upgrade Base Stations and the RWIU ©Change Base Station numbers LEDs and BER Testing There are several LEDs on each Base Station, BSIA, and the RWIU that indicate normal, boot up, and alarm conditions. Signal fading and attenuation can be checked using the resident Bit Error Rate (BER) test in each handset for additional troubleshooting and maintenance routines.
Strata DK424 Strata AirLink Wireless System 34Strata DK General Description 5/99
Strata DK General Description 5/9935 Universal Slot PCBs4 This chapter describes each of the PCBs that install into the universal slots of the Strata DK40i Expansion KSU and the DK424 Base/Expansion Cabinets. The following paragraphs categorize the cards according to their function. Descriptions here apply to both DK40i and DK424 unless noted otherwise. The DK14 does not support any universal slot PCBs. Station PCBs Feature subassemblies, such as the Standard Telephone Interface Subassembly (RSTS), are listed below the associated PCB. For a list of available subassemblies, see Table 23 on Page 40. Digital Telephone Interface Unit (PDKU2) The PDKU2 has eight digital telephone circuits that can support digital telephones (cordless as well as corded), integrated PC interface data units for data calling and/or TAPI application, off- hook call announce, DDSS consoles or DADMs for attendant stations that must handle a heavy load of calls, and a DDCB for a variety of applications. Each of these devices only requires one circuit except for the integrated PC interface unit or DADM, which shares a circuit with the telephone to which they are connected. Digital/Standard Telephone Interface Unit (RDSU) The RDSU in its basic configuration has two standard telephone circuits and four digital telephone circuits (cordless as well as corded). The standard telephone circuits can support the same devices that the RSTU2 can, with the exception of standard telephone message waiting lamps. The digital circuits can support the same devices as the PDKU, except for the DDSS console. The RDSU can be equipped with an RSTS subassembly to provide two more standard telephone circuits, and an R48S subassembly to increase the standard telephone maximum loop length. ©DK40i – a K5RCU or K5RCU2 must be installed in the Base KSU to interpret DTMF tones transmitted by devices connected to the standard telephone circuits. ©DK424 – an RRCS must be installed on the common control unit to interpret the DTMF signals for devices connected to the standard telephone circuits. Standard Telephone Interface Subassembly (RSTS) The RSTS attaches to the RDSU and adds two standard telephone circuits to the PCB. With the RSTS installed, the RDSU provides four standard telephone circuits and four digital telephone circuits. (RSTS does not support standard telephone message waiting.)
Universal Slot PCBs Station PCBs 36Strata DK General Description 5/99 Strata AirLink Wireless Interface Unit (RWIU) The RWIU interfaces the DK40i and DK424 with the Strata AirLink Telephone wireless system. The card functions as a protocol converter between the Base Stations and the PBX. It has four digital circuits that connect to four Base Stations using industry standard RJ11 jacks. Roaming and handoff functionality are present between all four Base Stations. CO Line/Digital Telephone Interface Unit (KCDU) (DK40i only) The KCDU provides two analog loop start CO line circuits and four digital telephone circuits. The CO line circuits offer all of the features that the Base TCOU and the RCOU line circuits provide. The digital telephone circuits can support every peripheral (except for the DDSS console) that the PDKU2 and a Base KSU digital circuit can support. Up to four KDCU PCBs can be installed in the DK40i Expansion Unit. NoteThe RCIU2 Caller ID Interface Unit is required to add Caller ID with the KCDU PCB. Electronic Telephone Interface Unit (PEKU) The PEKU provides eight electronic telephone circuits that can interface with electronic telephones, an alternate BGM source, a Direct Station Selection Console (HDSS), an external amplifier for DISA or two-CO line Conferencing. Standard/Electronic Telephone Interface Unit (PESU) The PESU offers two standard and four electronic telephone circuits. Its standard circuits support the same devices as the KSTU2. Its electronic circuits interface with the same peripherals as the PEKU, except for the HDSS console. ©DK40i – a K5RCU or K5RCU2 must be installed in the Base KSU to interpret DTMF tones transmitted by devices connected to the standard telephone circuits. ©DK424 – an RRCS must be installed on the common control unit to interpret the DTMF signals for devices connected to the standard telephone circuits. Off-hook Call Announce Upgrade Unit (EOCU) Electronic telephones connected to PEKU and PESU PCBs can receive speaker Off-hook Call Announce (OCA)—internal [DN] calls over their speaker while they are on another call—if the PCBs are equipped with an EOCU. Digital telephones also support this function, but do not require an EOCU in the KSU. Unlike digital telephones, electronic telephones cannot receive handset OCA. Standard Telephone Interface Unit (RSTU2) The RSTU2 has eight circuits that can support single-line devices (one device per RSTU2 port). Besides rotary and DTMF standard telephones, the RSTU2 can support the Strata AirLink Wireless analog system, fax machines, dictation equipment, modems, a separate BGM source, off- premises stations, Toshiba Stratagy and VP voice mail systems, and digital announcement devices for optional built-in AA or ACD. This PCB also supports the Message Waiting feature on standard telephones that are equipped with a 90VDC neon message waiting lamp. The RSTU2 also provides an 80V RMS sine wave ring generator and has interface connectors for an optional R48S subassembly that increases the maximum possible station loop length from 600 to 1200 ohms.