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Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual

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    							Strata DK424
    Power Requirements
    Strata DK General Description    5/9927
    Table 20 DK424 Summary of Electrical/Environmental Characteristics 
    DK424 Primary Power 
    Input AC
    AC amps for seven-cabinet system
    AC frequency
    Watts per cabinet (continuous)
    Watts for six cabinet system (continuous)115VAC 
    ± 10VAC
    20 amp circuit
    50/60 Hz
    180
    845
    DK424 Maximum Peak AC Input Current 
    1 cabinet – 2.5 amps
    2 cabinets –5.0 amps
    3 cabinets – 7.5 amps
    4 cabinets – 10.0 amps5 cabinets – 11.5 amps
    6 cabinets – 15.0 amps 
    7 cabinets – 17.5 amps
    Environmental Specifications
    Operating temperature
    Operating humidity
    Storage temperature32~104° F (0~40° C)
    20~80% relative humidity without condensation
    -4~158° F (-20~70° C)
    Power Supply
    DC voltage output specification-24VDC (-26.3~-27.8VDC)
    +5VDC (+4.5~+5.5VDC)
    -5VDC (-4.5~-5.5VDC) - Expansion Cabinet only
    Battery Charger Characteristics
    Charger: current limiting
    Nominal float voltage: 2.275 volts/cell
    Charge current: 0.7 amps maximum
    Battery discharge cut-off voltage: 20.5  
    ±0.5VDC
    PESU (Circuits 1 and 2)
    Ring voltageSquare wave output with high/low option jumper:
    Low position 130 
    ±20VDC peak-to-peak (no-load)
    High position, 190 
    ±25VDC peak-to-peak (no-load)
    Ringing capability 2 ringers maximum per circuit, high or low position
    RSTU2 or RDSU 
    Ring voltage 80V RMS sine wave
    Ringing capability 1.5 REN per circuit, with or without Message Waiting
    RSTU2 Message Waiting voltage -90 VDC/one telephone per circuit (max.)
    RSTU2 or PESU modem interface data rate 14,400 bps maximum
    BTU Rating
    PDKU (5)
    RCOU/RCOS (1)
    RCTUB (1)
    DKTs (40)190 BTUs (56 watt hours) per cabinet
    Traffic Rating Characteristics
    9 CCS per station system-wide
    36 CCS per ACD/SMIS station
    NoteThere are system limits for the number of simultaneous Agents depending on traffic. See the Strata DK Call Center 
    Solutions General Description for details. 
    						
    							Strata DK424
    Floor Mount Hardware
    28Strata DK General Description    5/99
    Two or four customer-supplied 12-volt reserve batteries can be connected to the system to 
    maintain normal operation during a power failure (see Ta b l e  2 1). The batteries are kept in a highly-
    charged state by the standard power supply and must be connected when the system is operating 
    normally. Fully charged batteries must be connected, and when normal AC power is available, 
    batteries cannot be connected after/during an actual power failure.
    Table 21 Typical Reserve Power Duration Estimates (in hours)
    Underwriters’ Laboratory (UL) and local electrical codes require certain standards for connecting 
    commercial AC and reserve power to the Strata DK424 system.Table 22 describes which 
    assemblies may be required to meet UL and local electrical code standards.
    Floor Mount Hardware
    The lightweight and compact design enables easy wall or floor mounting. The RFIF hardware kit 
    is needed for floor mounting (see Ta b l e  2 2). If floor mounting three or more cabinets, AC and 
    reserve power must be connected to the RCCB conduit connection box option by a licensed 
    electrician. Wall mounting the system does not require special hardware.
    Number of Cabinets1234567
    2 batteries 16.0 8.0 5.0 3.7 3.09 2.5 2.1
    4 batteries 32.0 16.0 10.0 7.5 6.0 5.0 4.2
    Discharge Current 3.5A 6.7A 9.9A 13.1A 16.3A 19.5A 22.7A
    Table 22 Cabinet Power, Reserve Power, and Floor Mount Hardware Assemblies 
    AssemblyFunction
    RBTC1A-2MReserve Power Cable – Two cables are required for up to six cabinet systems and three are 
    required for seven cabinet reserve power installations (for current carrying capacity) when 
    connecting reserve (battery) power to three or more cabinets (wall mount). RBDB2 is also 
    required for connecting battery terminals—see “RBDB2” below. A licensed electrician must install 
    this item to retain UL listing and/or local electrical code compliance.
    PBTC-3MReserve Power Cable – Connects cabinet Power Supply to battery terminals. If reserve power is 
    connected to one or two cabinets (wall or table mount), one cable is required for each cabinet. A 
    licensed electrician must install this item to retain UL listing and/or local electrical code 
    compliance.
    RBDB2 Battery Distribution Box – Distributes reserve power when three or more cabinets require 
    reserve power (floor or wall mount). Six RBTC2A-1.5M cables are provided with the RBDB2 
    distribution box to connect up to six DK424 power supplies to the battery distribution box. An 
    RC7C1A-1.7M is also required for a seventh cabinet.
    RC7C1A-1.7MCabinet 7 Cable Kit – Provides long data cable to connect the sixth Expansion Cabinet to the 
    DK424 Base Cabinet. Provides a long battery cable to connect RBDB2 battery distribution box to 
    the sixth Expansion Cabinet power supply. Data and battery cables used for seven cabinet 
    installations only. 
    RFIFFloor Mount Fixture Kit – Provides two metal stands for mounting three or more cabinets on 
    floor; supports up to seven cabinets. Three pairs of wall brackets (RWBF) are supplied with RFIF. 
    Wall brackets are needed to secure floor-mounted systems to the wall for safety purposes (not 
    required for wall-mounted cabinets). 
    						
    							Strata DK424
    Functional Block Diagrams
    Strata DK General Description    5/9929
    Functional Block Diagrams
    The Functional Block Diagrams shows the PCBs and interface connectors used for connecting the 
    stations and peripherals (see Figures 12~14).
    Figure 12 KSU Processor and Optional Interface PCBsRCCB1, 
    RCCB2Conduit Connection Box – This box is required for AC and battery power connection to three or 
    more floor-mounted cabinets. (Not required for mounting two cabinets on a table or any number of 
    cabinets on a wall.) A licensed electrician must install this item to retain UL listing and/or local 
    electrical code compliance.
    RCCB1 supports up to six floor-mounted cabinets. 
    RCCB2 supports up to seven floor-mounted cabinets.
    RPSB1Three-outlet AC Power Strip – One RPSB1 required when installing three or four cabinets (wall 
    or floor mount). Two RPSB1s are required when installing five, six, or seven cabinets (wall or floor 
    mount). Two AC cords will exit the cabinets in some configurations.
    RPSB2Three-outlet AC Power Strip – Used with a high current carrying capacity cord for application 
    where local electric codes (or user) requires only one AC cord to exit four or more cabinets. 
    Toshiba highly recommends using the RPSB2 for two-cabinet installations to accommodate 
    further growth. Must be ordered for seven cabinet systems.
    RWBFWall bracket pair – Required for floor mounted seven cabinet systems. Secures the seventh 
    cabinet to the wall for safety (not required for wall-mounted cabinets – see RFIF). Table 22 Cabinet Power, Reserve Power, and Floor Mount Hardware Assemblies 
    (continued)
    AssemblyFunction
    Data and Speech Highway
    25-pair
    or
    Terminal Strip(N/A RSSU)
    4248
    IMDU
    RCTU
    Micro-
    Processor
    (68000 or 68020)
    Flash
    or
    RAMMain Control PCB
    (Optional) PCM
    Switch
    System
    Tones
    Switch
    DTMF
    Receiver
    (4~24 ckts.)
    Conf
    Switch
    RRCS
    Twisted
    Pair
    Music Source: External Zone Page
    Background Music
    Door Lock or BGM Mute Control Relay
    External Zone Page Relays (4 Zones)
    External Page Amplifier (600W Output)
    Music Source: Background Music 
    and/or Music-on-hold
    MOH/BGM
    Volume 
    Control
    Main Distribution
    Frame (MDF)MOH/BGM
    RCA Jack
    Alarm Relay Sensor
    Night Bell or MOH (Control Relay)
    Battery Charger12V
    Battery
    12V
    BatteryTwisted Pair
    1.  Customer-supplied equipment.
    RKYS
    Option Key
    AA/ACD/MIS
    (2 or 4 Batteries)
    CBRUKABR Tone
    Detector
    (Standard)
    RPSUCabinet 
    Power SupplyROM
    1200 bps Modem
    RSSU/PIOU/PIOUS/PEPUSingle Serial Port (N/A PEPU)
    SMDR Port (N/A RSSU/PEPU)
    RSIU Serial Interface PCB (1 Port)
    RSIS/RMDSSerial/Modem (2400 bps)
    Interface  PCBs ( 1~3 Ports)
    Programmable Serial Port
    Modular Jacks or Remote Modem HMIS
    SMDI
    Voice Mail DKAdmin PC1
    Insight DK, 
    Call Center
    Viewer &
    ACD/MIS
     PC1SMDR
    Call Accounting
    Device or Printer1
    Amplified Page Output (3 Watts)1
    1
    1
    1
    1
    1
    1
    1 
    						
    							Strata DK424
    Functional Block Diagrams
    30Strata DK General Description    5/99
    Figure 13 CO Line Side Functional Block Diagram
    RDTU2• 2T1 / DS1(24 Channels / Lines)
    • Loop Start, Ground Start, Tie, DID
    • Digital Voice Lines Channel
    Service
    Unit (CSU) 25-pair Amphenol
    TOSHIBA NDTU Cable
    DB15
    PLL Synchronization Circuits
    2
    RCOU4 Loop Start Co Lines (Analog)
    RGLU24 Loop or Ground Start CO Lines (Analog)
    RCOS (Optional PCB on RCOU Only):4 Loop Start CO Lines (Analog)
    RCIU2
    RCIS4 Caller ID Circuits
    4 Caller ID Circuits
    (Two 4-Wire Modular Jacks)
    MDF(Two 4-Wire Modular Jacks)
    (Two 4-Wire Modular Jacks)(Two 4-Wire Modular Jacks)
    (Two 4-Wire Modular Jacks)
    1
    RDDU4 DID CO Lines (Analog)
    REMU4 E&M Tie Lines (Analog) 
    (REMU, Four 8-Wire Modular Jacks)(Two 4-Wire Modular Jacks)
    Secondary Protectors2
    RPTUISDN PRI (23B+1D channels)
    Digital Voice/Data Toshiba RPRI-CBL-KIT
    Channel
    Service
    Unit (CSU)8-wire Modular Jacks
    2
    ISDN BRI (U)
    2 Circuits (NT-1 )
    Voice/Data  (2B+D)RBUU
    RBUSISDN BRI (U)
    2 Circuits (NT-1)
    Voice/Data  (2B+D) U
    4
    U48-wire Modular Jacks
    8-wire Modular Jacks
    3
    3
    ISDN BRI (S/T)
    2 Circuits (TE)
    Voice/Data  (2B+D)RBSUNT1 per circuit2
    U4T48-wire Modular Jacks
    RMCUTrunk Circuits for E911
    RCMS    2 Trunk Circuits
    RCMS    2 Trunk CircuitsCAMA Line (2-wire Modular Jacks)
    CAMA Line (2-wire Modular Jacks) Network Demarcation Point
    4272
    Central Office 
    Centrex
    PBX
    Common Carrier
    Other Telephone System
    E911 Public Safety Answer
    Point (PSAP) •
    •
    •
    •
    •
    •
    1.  RCIU2/RCIS tip/ring cross 
    connected to RCOU, RCOS, or 
    RGLU tip/ring at MDF.
    2.  Customer-supplied equipment.
    3.  RBUU/RBUS (Release 4.2).
    4. U, S, T, R are ISDN reference      
        model termination points.
    Data and Speech Highway 
    						
    							Strata DK424
    Functional Block Diagrams
    Strata DK General Description    5/9931
    Figure 14 Station Side Functional Block Diagram
    S4R4
    S4
    U4
    U4
    RATU4 Attendant Console Circuits
    RBSU3
    2B+1D/Circuit
    (2-NT Circuits)
    RBUU3
    2B+1D/Circuit
    (2-NT Circuits)
    1 1 1 1
    1 1 1
    1
    EOCU(Option PCB
    to Receive
    Speaker OCA)
    RDSU4 Digital Telephone Circuits
    2 Standa rd Telephone Circuits
    PDKU28 Digital Telephone Circuits
    RWIU32 Digital Wireless Telephone Circuits
    RSTS(Option PCB)
    2 Standard 
    Telephone 
    CircuitsR48S(Option PCB,
    RDSU/RSTU2
    Only) -48 Volt
    Loop Supply
    R48S(Option PCB,
    RDSU/RSTU2
    Only) -48 Volt
    Loop Supply
    PESU4 Electronic Telephone Circuits
    2 Standard Telephone Circuits
    EOCU(Option PCB
    to Receive
    Speaker OCA)
    RBSS2B+1D/Circuit
    (2-LT Circuits)
    RBUS2B+1D/Circuit
    (2-LT Circuits)
    Data and Speech Highway
    Digital Telephone (DKT)
    and Add-on Module
    Digital Telephone
    with RPCI-DI
    DDCB Cordless DKT
    MDFB
    Door Phones and
    Lock Controls TAPI PC
    Modem
    (Pool)DIU-DS
    Mainframe Computer
    DIU-DS
    DIU-DSRS-232 Cables
    Printer (Sharing)Digital Telephone
    with DSS Console 1 Pair Modular Cord
    RS-232 Cable
    PC
    1-pair Modular Cords
    DPFTVoice
    Mail
    Base Station 1 Strata AirLink Wireless
    Base Stations (4)
    Handsets Handsets
    Base Station 2 ModemRS-232 Cables
    HESB
    Loud
    Ringing Bell Strata AirLink Base Station
    Interface Adapter (BSIA)
    Electronic 
    Telephone (EKT)
    Door Phones and
    Lock Controls Standard
    Telephone
    Alternate BGM 
    source to stations 
    and Page Output
    Modular Jacks
    Main Distribution Frame (MDF) 25-pair Amphenol Connectors and 
    Cables (except RBSU/RBSS)
    PC Attendant
    ConsoleEKT with HDSS Console
    (PEKU Only) Power Failure
    Transfer UnitPower Failure
    Standard Telephone (8 max.)
    Off-premises Station Digital Annuncer
    for ACD and Auto Attendant
    Secondary
    Protector
    1.  Customer-Supplied equipment
    2.  RSTU2 is required for standard telephone message waiting lamp.
    3.  RBUU/RBUS (Release 4.2).
    4.  U, S, T, R are ISDN reference model termination points.FAX
    HDCB MDFB
    4250
    2
    RSTU2 8 Standard
    Telephone Circuits
    PEKU 8 Electronic
    Telephone Circuits
    PC
    ISDN
    Telephone
    (TE-1, S-Type)COM Port
    ISDN
    Telephone
    (TE-1, U-Type)PC with
    Video Card
    (TE-1, U-Type) Digital Single Line
    Telephone (DKT)
    TA 
    						
    							Strata DK424
    System Technology
    32Strata DK General Description    5/99
    System Technology
    Pulse Code Modulation 
    Digital switching talkpaths enable all CO and intercom lines to be accessed simultaneously. 
    Analog-to-digital and digital-to-analog conversion is done by CODECs (coder plus decoder) on 
    station and CO line PCBs.
    Custom Electronic Circuitry 
    Large Scale Integration (LSI) technology enables the Strata DK circuit designs to be simple and 
    efficient. Gate arrays using very large scale integration save vast amounts of space by using the 
    latest technology. More circuitry fits onto smaller PCBs for a more compact system. Widespread 
    use of CMOS circuits minimize system power requirements.
    Stored Program Control 
    The system uses a 16-bit microprocessor for stored program control. System operating software is 
    stored on Read Only Memory (ROM), and individual configuration and custom programming is 
    stored on Random Access Memory (RAM) for Strata DK. A lithium battery with a life span of at 
    least six years preserves RAM in the case of a power failure.
    Microprocessors 
    The system’s main microprocessor is a 16-bit 68000-type that operates at a clock speed of 8 MHz. 
    In addition, some PCBs use 8-bit, TMP90C840-type local microprocessors that run at 10 MHz. 
    This distributed microprocessing architecture is used system-wide.
    Maintenance and Programming
    Hardware maintenance and repair procedures describe how to quickly locate, remove, and replace 
    defective parts and PCBs. System programming can be performed without taking the system out-
    of-service. 
    On-site programming can be executed with any 20-button proprietary LCD telephone or with a 
    DKAdmin PC connected to an optional maintenance port. 
    DKAdmin/DKBackup
    Toshiba DKAdmin/DKBackup software enables customer data (configuration, station, and system 
    options) to be downloaded to a PC and stored on a computer disk. The customer data can be added 
    to, or changed, using the PC independent of the DK System.
    The new customer data can then be uploaded to the DK System from the PC, changing customer 
    program options on-site or remotely over telephone lines and/or modems.
    The DKBackup software program is also available. The program consists of a small subset of 
    DKAdmin/DKBackup functions which can perform backup, restore and upgrade functions, but 
    cannot edit customer databases. 
    						
    							Strata DK424
    Strata AirLink Wireless System
    Strata DK General Description    5/9933
    Strata AirLink Wireless System
    The Strata AirLink Wireless Telephone system that is configured to standard ports of the Strata 
    DK and many non-Toshiba telephone systems has software that enables a System Administrator or 
    technician to quickly diagnose error messages, alarms, and traffic conditions by viewing a PC 
    monitor before troubleshooting the hardware.
    The Status Window, displayed by the Strata AirLink Manager software, is an active window in 
    which viewing reports, querying the software, and rebooting the Base Station Interface Adapter 
    (BSIA) is possible. Some of the available reports are:
    ©Base Station channels status
    ©Line status
    ©Call status
    ©Critical alarms
    The software also creates log files and sends error messages to the PC monitor to assist the 
    technician in making corrections. The log files are easily opened in any text editor for viewing and 
    have information about the BSIA boot software, Base Station upgrades, software queries, errors, 
    and alarms.
    RWIU Wireless System
    The Strata AirLink Wireless Telephone system that is configured to Strata DK telephone systems 
    using its own proprietary RWIU PCB also has software that enables a System Administrator or 
    technician to:
    ©Set system IDs and enter handset IDs
    ©Set the time and date, and change passwords
    ©Enable UTAM
    ©Change communication ports
    ©Check the software version of the RWIU and Base Stations
    ©View log messages
    ©Reset and upgrade Base Stations and the RWIU
    ©Change Base Station numbers
    LEDs and BER Testing
    There are several LEDs on each Base Station, BSIA, and the RWIU that indicate normal, boot up, 
    and alarm conditions. Signal fading and attenuation can be checked using the resident Bit Error 
    Rate (BER) test in each handset for additional troubleshooting and maintenance routines. 
    						
    							Strata DK424
    Strata AirLink Wireless System
    34Strata DK General Description    5/99 
    						
    							Strata DK General Description    5/9935
    Universal Slot PCBs4
    This chapter describes each of the PCBs that install into the universal slots of the Strata DK40i 
    Expansion KSU and the DK424 Base/Expansion Cabinets. The following paragraphs categorize 
    the cards according to their function.
    Descriptions here apply to both DK40i and DK424 unless noted otherwise. The DK14 does not 
    support any universal slot PCBs.
    Station PCBs
    Feature subassemblies, such as the Standard Telephone Interface Subassembly (RSTS), are listed 
    below the associated PCB. For a list of available subassemblies, see Table 23 on Page 40.
    Digital Telephone Interface Unit (PDKU2)
    The PDKU2 has eight digital telephone circuits that can support digital telephones (cordless as 
    well as corded), integrated PC interface data units for data calling and/or TAPI application, off-
    hook call announce, DDSS consoles or DADMs for attendant stations that must handle a heavy 
    load of calls, and a DDCB for a variety of applications. 
    Each of these devices only requires one circuit except for the integrated PC interface unit or 
    DADM, which shares a circuit with the telephone to which they are connected.
    Digital/Standard Telephone Interface Unit (RDSU)
    The RDSU in its basic configuration has two standard telephone circuits and four digital telephone 
    circuits (cordless as well as corded). The standard telephone circuits can support the same devices 
    that the RSTU2 can, with the exception of standard telephone message waiting lamps. 
    The digital circuits can support the same devices as the PDKU, except for the DDSS console. The 
    RDSU can be equipped with an RSTS subassembly to provide two more standard telephone 
    circuits, and an R48S subassembly to increase the standard telephone maximum loop length.
    ©DK40i – a K5RCU or K5RCU2 must be installed in the Base KSU to interpret DTMF tones 
    transmitted by devices connected to the standard telephone circuits.
    ©DK424 – an RRCS must be installed on the common control unit to interpret the DTMF 
    signals for devices connected to the standard telephone circuits.
    Standard Telephone Interface Subassembly (RSTS)
    The RSTS attaches to the RDSU and adds two standard telephone circuits to the PCB. With the 
    RSTS installed, the RDSU provides four standard telephone circuits and four digital telephone 
    circuits. (RSTS does not support standard telephone message waiting.) 
    						
    							Universal Slot PCBs
    Station PCBs
    36Strata DK General Description    5/99
    Strata AirLink Wireless Interface Unit (RWIU)
    The RWIU interfaces the DK40i and DK424 with the Strata AirLink Telephone wireless system. 
    The card functions as a protocol converter between the Base Stations and the PBX. It has four 
    digital circuits that connect to four Base Stations using industry standard RJ11 jacks. Roaming and 
    handoff functionality are present between all four Base Stations.
    CO Line/Digital Telephone Interface Unit (KCDU) (DK40i only)
    The KCDU provides two analog loop start CO line circuits and four digital telephone circuits. The 
    CO line circuits offer all of the features that the Base TCOU and the RCOU line circuits provide. 
    The digital telephone circuits can support every peripheral (except for the DDSS console) that the 
    PDKU2 and a Base KSU digital circuit can support. Up to four KDCU PCBs can be installed in 
    the DK40i Expansion Unit.
    NoteThe RCIU2 Caller ID Interface Unit is required to add Caller ID with the KCDU PCB.
    Electronic Telephone Interface Unit (PEKU)
    The PEKU provides eight electronic telephone circuits that can interface with electronic 
    telephones, an alternate BGM source, a Direct Station Selection Console (HDSS), an external 
    amplifier for DISA or two-CO line Conferencing. 
    Standard/Electronic Telephone Interface Unit (PESU)
    The PESU offers two standard and four electronic telephone circuits. Its standard circuits support 
    the same devices as the KSTU2. Its electronic circuits interface with the same peripherals as the 
    PEKU, except for the HDSS console. 
    ©DK40i
     – a K5RCU or K5RCU2 must be installed in the Base KSU to interpret DTMF tones 
    transmitted by devices connected to the standard telephone circuits.
    ©DK424
     – an RRCS must be installed on the common control unit to interpret the DTMF 
    signals for devices connected to the standard telephone circuits.
    Off-hook Call Announce Upgrade Unit (EOCU)
    Electronic telephones connected to PEKU and PESU PCBs can receive speaker Off-hook Call 
    Announce (OCA)—internal [DN] calls over their speaker while they are on another call—if the 
    PCBs are equipped with an EOCU. Digital telephones also support this function, but do not require 
    an EOCU in the KSU. Unlike digital telephones, electronic telephones cannot receive handset 
    OCA.
    Standard Telephone Interface Unit (RSTU2)
    The RSTU2 has eight circuits that can support single-line devices (one device per RSTU2 port). 
    Besides rotary and DTMF standard telephones, the RSTU2 can support the Strata AirLink 
    Wireless analog system, fax machines, dictation equipment, modems, a separate BGM source, off-
    premises stations, Toshiba Stratagy and VP voice mail systems, and digital announcement devices 
    for optional built-in AA or ACD.
    This PCB also supports the Message Waiting feature on standard telephones that are equipped with 
    a 90VDC neon message waiting lamp.
    The RSTU2 also provides an 80V RMS sine wave ring generator and has interface connectors for 
    an optional R48S subassembly that increases the maximum possible station loop length from 600 
    to 1200 ohms. 
    						
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