Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual

							Features
System Features
Strata DK Feature Description 5/99117
Voice or Tone Signaling
Any Strata DK system can be programmed for tone ringing or voice announce as the standard 
method of internal call signaling. With tone ring signaling selected, a station rings when called by 
another internal station. The called telephone receives a one-second ring tone every three seconds.
With voice announce signaling selected, a station does not ring when called on its DN/PDN by 
another internal station. Instead, a tone burst is heard, followed by the caller’s voice over the called 
telephone’s speaker. Voice announce signaling enables handsfree talkback from the called 
telephone on internal and private network Tie line calls.
Regardless of whether tone ringing or voice announce has been programmed for the system, a 
caller can always select the alternate method by dialing “1” after the station number.
When PhDNs are called, they always ring with tone ring signaling. Callers can select voice 
announce signaling by dialing “1” after the PhDn.
If there is a DSS console in the system, it can be programmed for voice or tone signaling 
independent of the choice for the system (DSS console is not used with DK14).
Benefits
Provides privacy and protects confidential communications. Voice signaling enables quick 
communication with handsfree talkback. 
System Availability
Standard on Strata DK14/DK40i/DK424 
						

							Features
System Features
118Strata DK Feature Description 5/99
Wall or Table Mounting
The DK424 base Key Service Unit (KSU) and expansion cabinets can be wall or floor mounted 
even with a fully configured, seven-cabinet system. The modular DK424 cabinet configuration can 
be built from the bottom (base cabinet) up or from the top down.
Benefits
Enables installation almost anywhere the customer has space available.
System Availability
Optional on Strata DK424
DK14 and DK40i designed for wall mount 
only 
						

							Features
Station Features
Strata DK Feature Description 5/99119
Station Features
This section describes the features that are available to Strata DK station users. Not all of the 
features for digital phones are available on the digital cordless phones. 
						

							Features
Station Features
120Strata DK Feature Description 5/99
Alert Signal Button
The Alert Signal button enables a digital or electronic telephone user to signal a designated station. 
Whenever the user presses the Alert Signal button, they automatically ring the designated station 
with a distinctive alert-ring signal. This signal alerts a person about some pre-arranged event or 
action. No talk path exists between the called and calling telephones.
The alerting signal is sent to phones that are idle, busy (on or off-hook), in speakerphone mode, 
call forwarded, or in a Do Not Disturb mode.
Each station that has this feature can send or receive the alert signal to and from another station. A 
station can have up to four unique Alert Signal buttons to signal to and from four different stations.
Benefits
Useful in interoffice applications to alert everyone about pre-arranged events or actions. This 
option is engaged with the press of a button without the need for conversation.
System Availability
Standard on Strata DK14/DK40i/DK424 
						

							Features
Station Features
Strata DK Feature Description 5/99121
Automatic Busy Redial (ABR) 
ABR enables a station user to automatically redial a busy outside number up to 15 times at pre-
programmed intervals. Call attempts can be programmed for 30- or 60-second intervals. ABR is 
not attempted if the calling station is busy with another call, but the pre-programmed timer 
continues to run.
When the redial is successful, the calling station receives ABR ringback tone for 40 seconds or 
until the call is answered.
This feature can be enabled or denied on a station-by-station basis. It can be accessed by using a 
feature code, or it can be programmed as a feature button.
Important!This feature is not available on outgoing Tie or DID lines.
Automatic Busy Redial is completely compatible with Least Cost Routing functions.
Benefits
Saves time and money because the station user does not waste time looking up numbers. The 
system redials the number accurately, eliminating costly dialing errors, especially on long 
telephone numbers. Business can be completed efficiently, because the system automatically tries 
the number again, while the user continues to work.
Since the feature can be assigned on a station-by-station basis, a company can assign it only to 
those who require it. This way, CO lines are not be tied up with an excessive amount of redials.
Automatic Busy Redial can cut costs because it only redials a call on the CO line originally 
selected by the Least Cost Routing feature. 
System Availability
Standard on Strata DK14/DK40i/DK424
Requirements
Strata DK14/40i - DKT or EKT with busy 
tone detectors 
						

							Features
Station Features
122Strata DK Feature Description 5/99
Automatic Callback (Internal Calls)
A station user makes an internal call and finds the called station busy or in Do Not Disturb mode. 
By using a flexible button or by dialing a special code, the caller can activate Automatic Callback. 
When the called station is free, the system rings the caller with a special tone. When the caller 
answers, the system automatically rings the called party.
If the caller hears a busy tone after answering the Automatic Callback, it means that the called 
party has made or received another call. The callback request is not canceled, and the system rings 
the caller as soon as the called station is free again.
When calling a station with multiple PDNs in the ring first mode, ACB is available to the calling 
station only if all the PDNs of the called station are busy.
The caller can cancel the callback request at any time with a cancellation feature code.
Benefits
Minimizes user’s time redialing a busy number. The caller can use that time more productively. 
Automatic Callback also minimizes the frustration of continuous busy signals.
Sometimes people “hang around” outside an office, waiting for someone to complete a phone call. 
Automatic Callback could be used to give an indication that the person is off the phone instead of 
wasting time “pacing the hall.”
System Availability
Standard on Strata DK14/DK40i/DK424 
						

							Features
Station Features
Strata DK Feature Description 5/99123
Automatic Hold
Each station can be individually set in programming for Auto Hold or Auto Release of an existing 
call when another incoming call is answered. Auto Hold automatically places an existing CO line 
or internal call on hold when another incoming call is answered. Auto Release automatically 
releases an existing CO line or internal call when another incoming call is answered.
Both Auto Hold and Auto Release can be overridden by pressing the Release or Hold button, 
respectively, before answering another incoming call.
Benefits
Saves time in call splitting applications in which users want to switch back and forth between two 
calls, particularly the busy DSS operator. Auto Release saves time in heavy-call answering 
applications when users want to disconnect from a finished call and answer the next call 
simultaneously.
System Availability
Standard on Strata DK14/DK40i/DK424 
						

							Features
Station Features
124Strata DK Feature Description 5/99
Automatic Off-hook Line Selection 
Automatic Off-hook Line Selection enables a station to automatically access a specific line or line 
group and an internal PDN when the station user lifts the handset to place a call. The station user 
does not have to press the line button or DN button for the preferred line. The Spkr button also 
auto-selects the programmed line or line group and DN.
A station can be programmed to require manual selection of a line or to automatically access one 
of the following when the user picks up the handset to place a call:
©A specific CO/PBX line group
©An intercom or DN
©The lowest numbered CO/PBX line that appears on the DKT
If Automatic Off-hook Line Selection is not assigned, the user gets no dial tone and must manually 
access the line or feature.
If Automatic Off-hook Line Selection for a particular station is assigned to a CO/PBX line group, 
the station user gets dial tone from the last free line in that line group when the handset is lifted. 
The station user can dial the telephone number without pressing a CO/PBX line button. If all lines 
in the assigned group are busy, the user hears busy tone and can use the trunk queuing feature.
Assigning Automatic Off-hook Line Selection to a trunk group is a convenience to the user who 
almost always makes outside calls. If Automatic Off-hook Line Selection is assigned to an 
intercom or DN, the user gets internal call dial tone when the handset is lifted. The user can dial 
another station without using the intercom or DN button. This is a convenience to the user who 
almost always makes internal calls.
If Automatic Off-hook Line Selection is assigned to the lowest numbered CO/PBX line on the 
telephone, the user gets dial tone from that specific CO line, and can dial a telephone number 
without pressing the button for that line. This could be a convenience to an executive whose 
private line appears on that DKT.
NoteUnavailable for Off-premises Station or on a standard single-line station.
Benefits
Provides the convenience of not having to look for a free line or press a line button to place the 
most frequently made calls.
System Availability
Standard on Strata DK14/DK40i/DK424
Requirements
DKTs or EKTs 
						

							Features
Station Features
Strata DK Feature Description 5/99125
Background Music (BGM) with Station Control
A BGM/Music-on-Hold (MOH) RCA jack is built into the common control unit on DK14, DK40i, 
and DK424 systems. This jack connects a customer-supplied music source to be used for BGM, 
MOH, or both.
BGM can be sent to a digital or electronic telephone and external speakers. The customer-supplied 
background music can be applied to the telephone and external speakers, or each can have a 
separate music source.
If a system is connected to a music source and this feature is activated, a station user can access 
background music through the speaker of a digital or electronic telephone. The music can be 
turned on and off at the user’s option using the Tel Set Music button or dialing an access code. The 
user can also control the volume.
If an external paging system is installed, music can also be broadcast through the external paging 
speakers providing background music throughout the facility. The background music over external 
page can be turned on and off from a telephone or Attendant Console.
No optional hardware is required when background music is broadcast over digital or electronic 
telephone speakers. The customer-supplied music source for both background music on telephone 
speakers and MOH connects directly to the common control unit. 
If a separate music source for background music over telephone speakers is desired, it can connect 
to a designated station port. This enables separate sources for MOH and telephone background 
music.
Music on both the external speaker and the telephones is muted when a paging announcement is 
made or when night ringing occurs.
Music Sources
Each system can support the following:
©DK14 – two separate music sources, one for MOH and the other shared by DKT speaker and 
external speaker background music. The QSTU card provides the music source connection to 
designated station ports.
©DK40i – up to three separate music sources, one can broadcast background music over digital 
or electronic telephone speakers, another can broadcast over external speakers, and the third 
can provide music or a recording for MOH. The KSTU, RSTU, PSTU, PEKU, or PESU cards 
provide the music source connection to designated station ports.
©DK424 – up to three separate music sources one can broadcast background music over digital 
or electronic telephone speakers, another can broadcast over external speakers, and the third 
can provide music or a recording for MOH. The RSTU, RDSU, PSTU, PEKU, or PESU cards 
provide the music source connection to designated station ports.
System Availability
Standard on Strata DK14/DK40i/DK424 
						

							Features
Station Features
126Strata DK Feature Description 5/99
On a DK40i or DK424 system, when the source input for background music over external 
speakers is unamplified, it can use the built-in three-watt amplifier of an Option Interface Unit 
(PIOU or PEPU). Amplified music output requires either the PIOU or PEPU, or the music input 
source can be connected through an external amplifier.
Benefits
Provides relaxing music to employees while they are working, and music that is conducive to the 
work environment. Conflicts over type of music played are avoided and employees have the 
option of simply turning off the music on their telephones.