Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual

							Features
Station Features
Strata DK Feature Description 5/99167
LCD - Station Identification
When the handset is on-hook, the LCD displays the station’s primary directory number as well as 
the time and date. If a title is programmed for the station, the station user can toggle between the 
title and the station number by using an access code.
Benefits
The station number is always visible. Guests or employees working in areas other than their usual 
workstation can conveniently reference their extension if they need to have someone call them. 
Station identification is also useful for technicians when troubleshooting. 
System Availability
Standard on Strata DK14/DK40i/DK424 
with LCD telephones 
						

							Features
Station Features
168Strata DK Feature Description 5/99
LCD - Timed Reminders
LCD telephone users can define up to five separate messages and have each message appear on 
their LCD at a specific time. When the message appears, the station user hears a muted ring for 30 
seconds, or until the handset is lifted or the Mode button is pressed.
The user can program a message to appear just once, or to appear at the same time each day. The 
number of stations that can have these features are:
©DK14 – 8 stations
©DK40i – 16 stations
©DK424 (RCTUA) – 16 stations
©DK424 (RCTUBA/BB) – 32 stations
©DK424 (RCTUC/D or RCTUE/F) – 96 stations
A variation on this feature is available on all digital telephones even without an LCD. Digital 
telephone users can program up to five timed “alarm” reminders. At the appointed times, the user 
gets a 30-second muted ring.
Benefits
Provides a convenient, simple way to remind users of appointments or other responsibilities. It can 
help eliminate the need to “write notes to oneself,” which often get misplaced on a busy desk.
System Availability
Standard on Strata DK14/DK40i/DK424 
with LCD telephones 
						

							Features
Station Features
Strata DK Feature Description 5/99169
LCD - User Name/Number Display
Station users with LCD telephones can program a title (name, location, etc.) of up to 16 characters 
in station memory. When the station is idle, the name displays on the top line of the station’s LCD. 
The station user has the option of using a simple access code to “toggle” between the title display 
and the usual station number display.
When the station calls another LCD station, whichever display is on the calling station appears on 
the bottom line of the called station. When feature prompting Soft Key mode is on, the name of a 
called station appears on the calling station’s LCD.
Non-LCD stations, including standard telephones, electronic telephones, and voice mail ports, can 
be programmed to send a name to LCD stations that they call.
Benefits
Called station users know at a glance who is calling, without having to recognize the station 
directory number. 
System Availability
Standard on Strata DK14/DK40i/DK424 
with LCD telephones 
						

							Features
Station Features
170Strata DK Feature Description 5/99
Message Waiting
If you call a station and the user does not answer, you can leave a message waiting indication by 
pressing the Msg button. The Msg LED at the called station flashes for message notification. If an 
LCD phone is used, message information is also displayed. Voice mail devices can also leave 
message waiting indications. The called station user can call you back by pressing the Msg button 
with the flashing LED.
The Message Waiting feature on DK40i and DK424 systems also applies to standard telephones 
with a message waiting lamp. The standard station user enters an access code to retrieve messages 
or initiate a callback. A standard telephone with message waiting lamp must be connected to an 
RSTU2 station card in the Strata DK system. Message waiting features on DK14 systems do not 
apply to standard telephones.
Up to four Message Waiting indications may be left at a station at one time. One of the indications 
is reserved for the Message Center set in system programming.
Benefits
Improves interoffice communications because the user readily sees they have messages (LED is lit 
and flashing). The LCD, if used, also displays message information.
Standard telephone applications are more feasible with Call Waiting lamp activation, especially in 
voice mail applications. This can be important when selling a DK424 to a customer who wants to 
reuse a substantial number of existing standard single-line telephones.
With Multiple DNs, up to four flexible buttons function the same as, in addition to, the fixed Msg 
button LED. These four button LEDs can only appear on the station that owns the PhDNs.
System Availability
Unavailable on DK14 with SLTs
Standard on Strata DK14/DK40i/DK424 
with DKTs
Standard on DK40i/DK424 with SLTs with 
RSTU2 
						

							Features
Station Features
Strata DK Feature Description 5/99171
Microphone Control Buttons
Digital telephones can be programmed with a Microphn Cut-off button, which turns the 
microphone inside the telephone on and off while idle.
If a Microphn Cut-off button is assigned on a station, the station user can enable or disable the 
Handsfree Answerback microphone for that station when the station is in the idle state. This is 
used for station security and ensures that a private office conversation is not heard when the 
Handsfree Answerback is enabled. This function also blocks room monitoring.
The operation of the Microphn Cut-off button can be assigned as either auto-on or auto-off in 
programming. This enables each station user to use the Microphn Cut-off button whichever way is 
best for them.
When used during a speakerphone conversation, a fixed Mic button disables and enables the 
station’s microphone. This enables the station user to temporarily block the other party from 
hearing the conversation.
Benefits
Ensures that no intercom callers can hear private office conversations (if the system is 
programmed for voice signaling) when the caller is using Handsfree Answerback feature. The 
Microphn Cut-off button disables Handsfree Answerback.
The Mic button is especially helpful when multiple people are talking through the speakerphone to 
the party on the other end. Using the Mic button, they can confer among themselves while 
preventing the other party from hearing their conversation.
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs 
						

							Features
Station Features
172Strata DK Feature Description 5/99
Modular Handset and Line Cords
All Toshiba digital key telephones have modular handsets and can connect to the system by 
standard one or two-pair modular line cords. Handsets and/or cords can be interchanged by the end 
user as desired. Line cords come in three different lengths; handset cords are available in 6 or 13 
feet lengths.
Benefits
Gives the customer the flexibility to use long coil or line cords, as required. Modular cords also 
simplify maintenance; reducing the time and cost of repair. 
System Availability
Standard on all Toshiba DKTs 
						

							Features
Station Features
Strata DK Feature Description 5/99173
Modular Headset Interface
Every 10-button and 20-button telephone can be upgraded to provide a modular headset jack and a 
loud ringing bell interface. An upgrade assembly (HHEU2) is installed inside the phone. 
Most standard carbon-type headsets plug into the HHEU2 jack and are compatible with the 
electronic telephone. Both options may be installed simultaneously. If a 2000-series digital 
telephone is upgraded with a data interface unit, it can also have the HHEU2 assembly.
Benefits
Simplifies the use of headsets for customers who want them for convenience or productivity. 
System Availability
Optional on all Toshiba DKTs 
						

							Features
Station Features
174Strata DK Feature Description 5/99
Off-hook Call Announce (OCA)
A station user can send an announcement to a busy digital/electronic telephone. The internal call 
must be directed to a PDN or PhDN, if it is the PhDN owner. Only the PhDN owner can receive 
OCA. OCA does not occur when calling SDNs.
OCA uses two different methods of operation—handset/headset or speaker mode. It can be set 
individually for each telephone that receives OCA.
Any telephone can originate OCA using intercom dialing, transfer/conference dialing, or DSS. 
There are no special requirements to enable a digital, electronic, or conventional single-line 
telephone to make OCA calls. The feature is activated automatically or by dialing 2, depending on 
how the station is programmed.
Stations receiving OCA must be assigned with OCA-receiving capability in system programming 
and be a proprietary digital/electronic telephone. Standard single-line telephones cannot receive 
OCA.
NoteThe digital telephone only requires standard one-pair cabling.
Handset Mode
The OCA is sent to the called telephone handset or headset receiver. The OCA called station user, 
while off-hook and engaged in a conversation, hears an OCA warning tone (optional) and 
announcement over the handset. The Cordless DKT-2004-CT also receives the warning tone and 
announcement. This method of OCA does not require the DVSU in the telephone.
The called station hears the original and the OCA calling party. The called station user responds to 
the OCA calling party by holding down the Mic button and talking into the telephone handset or 
headset transmitter. The original outside talking party does not hear the OCA calling party or the 
station user’s response, so this is a more private method of OCA than the speaker OCA mode.
A HS OCA Talkback button can be programmed on a digital telephone feature button to operate 
with “push-on” and “push-off” mode for each individual telephone that receives OCA. When the 
OCA button is pressed on, the outside caller hears Music-on-Hold, and the internal parties are in a 
two-way, dedicated conversation.
Speaker Mode 
The OCA is sent to the called telephone speaker. When the OCA announcement is heard over the 
speaker, user can respond to the OCA caller by talking into the telephone microphone. There exists 
two simultaneous two-way conversations, so the OCA call is heard by other people near by, or by 
the outside original talking party, depending upon the speaker volume setting. 
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs (Handset OCA)
Optional on DK14/40i/424 with DKTs 
(Speaker OCA) 
						

							Features
Station Features
Strata DK Feature Description 5/99175
If the called station is using the speakerphone or the Handsfree Answerback feature, the caller gets 
a busy signal. If the called station is in Do Not Disturb mode, OCA is blocked.
This method of operation is available on all Strata DK systems, but requires a DVSU in the digital 
telephone set receiving OCA.
NoteThe PC Data Interface (RPCI-DI) cannot be used if speaker mode OCA is installed, or 
vice versa. The Cordless DKT-2004-CT telephone is not compatible with Speaker OCA.
Benefits
Ensures that users get important telephone calls. A caller with an important message gets through 
to the called party, even if the called party is using the telephone. The caller contacts the called 
party directly rather than through an anonymous “camp-on” tone, which is often ignored.  
						

							Features
Station Features
176Strata DK Feature Description 5/99
On-hook Dialing
A station user can dial any call without lifting the handset and hear the progress of the call 
(outpulsing, ringing, busy signal, and intercept announcements) through the speaker. The user 
must lift the handset in order to converse with the called party unless the telephone is a full 
speakerphone. On-hook Dialing is available on all digital telephones.
Benefits
Provides convenience and comfort to the station user. Often a station user makes a call, only to get 
a recording, and a request to “wait for the next available agent.” Not wanting to waste time, the 
user holds the phone with his/her shoulder, to free his hands to do something else. Being able to 
monitor the call with the handset on-hook eliminates the discomfort of “shoulder hold.”
On-hook Dialing also provides monitoring capability without the expense of a full speakerphone.
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs