Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual

							Features
Station Features
Strata DK Feature Description 5/99177
Personal Computer Interface (RPCI-DI) 
Digital telephones that are equipped with an RPCI-DI connect to a PC or ASCII terminal to make 
data calls to printers, PCs, and other data devices. Users also make voice calls using PC directory 
dialing software without the need of a modem or an extra outgoing line. The system is 
programmed with 1~4 security groups and restricts calls between groups. It also supports modem 
pooling and printer sharing.
These digital telephones are connected to a computer with application software using the 
Microsoft Telephony Application Programming Interface (TAPI) to provide customized 
functionality through Computer Telephony Integration (CTI). Any TAPI enabled PC software is 
compatible with Strata DK systems.
The most common example of this type of application is using the computer for database lookup 
and pop-up screens containing information on the calling party. Caller ID, Automatic Number 
Identification (ANI), Dialed Number Identification Service (DNIS), and call processing 
information can be passed from the digital telephone to the application computer to provide the 
information necessary for the application’s database lookup and pop-up screens. This is especially 
useful with ACD applications (DK424 only).
See “Computer Telephony Integration (CTI)” for more information.
Benefits
CTI provides an efficient and convenient custom functionality to the user’s business telephone 
system. By combining the two technologies, users gain functionality that is not provided by either 
the telephone or the computer. Users choose among many TAPI enabled PC software packages 
that provide custom functions for their specific needs.
Simultaneous voice and data transmission over a single-wire pair eliminates additional wiring 
requirements and minimizes port usage on the system.
Modem pooling and printer sharing enables multiple users to maximize efficient usage of 
expensive peripheral devices.
PC keyboard dialing of data or voice calls increases user efficiency. An example is auto dialing by 
name or initial from directories stored in PCs equipped with inexpensive desk organizer-type 
software (modem not required).
Security groups help control who is authorized to make outside data calls, which can get expensive 
if linked to databases which charge for access.
System Availability
Optional on Strata DK14/DK40i/DK424 with 
2000-series DKTs
Requirements
RPCI-DI 
						

							Features
Station Features
178Strata DK Feature Description 5/99
Pooled CO Line Buttons
Pooled Line Group buttons enable a group of CO lines to “appear” under one button. Pooled and 
single appearing line buttons are designed for use with loop and ground start lines, not Tie, DID, 
DNIS or ANI lines.
A maximum of eight CO line groups can be defined on a system (16 CO line groups on a DK424 
with RCTUC/D and RCTUE/F processor). A CO line group can be assigned to up to four Pooled 
Line Grp buttons on a digital telephone. Multiple appearances of the CO line group can facilitate 
handling several calls on lines in the same group.
If a station user regularly processes more than one call at a time, it is recommended that the station 
be assigned more than one Pooled Line Grp button. It is also recommended to separate incoming 
and outgoing CO lines into separate groups. This prevents the accidental pickup of incoming calls 
when making outgoing calls.
A CO line group is accessed for an outgoing call by pressing the Pooled Line Grp button, or by 
using an assigned access code.
Benefits
Saves money for the customer, since the less expensive 10-button telephones can be used instead 
of 20-button telephones to provide access to the same number of lines. They also offer a “hybrid” 
type operation enabling the Strata DK to compete more effectively against other hybrids.
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTS 
						

							Features
Station Features
Strata DK Feature Description 5/99179
Privacy Button
If a Strata DK system has been programmed to be non-private (see “Privacy Release Button”), a 
button is assigned to a station that activates privacy on the CO lines and the intercom for that 
station. Privacy prevents other stations from breaking in on calls using common CO Line buttons. 
It does not prevent alternate point answer of transferred calls if the system is set for it. The privacy 
remains in effect until the button is pressed again, even if the user makes several other calls.
A Privacy button can be assigned to any station on Strata DK. By pressing the Privacy button, the 
station user prevents Privacy Override. Privacy remains in effect on that station until the user 
presses the Privacy button again to release privacy.
Please note that privacy features apply to CO lines and CO Line button appearances on telephones 
used in all Strata DK systems. Privacy does not apply to multiple DN appearances on telephones 
used in Strata DK systems because multiple DN buttons are always private.
Benefits
Adds flexibility to the system because selected users can make private calls, even when the system 
is programmed to be non-private. Organizations can use Privacy Override on CO lines for quick 
conferencing or for training purposes and still enable private, confidential calls. 
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs and EKTs 
						

							Features
Station Features
180Strata DK Feature Description 5/99
Privacy Override
Privacy Override enables a station user to break into any ongoing CO line call by pressing that CO 
Line button on the phone. Any number of stations can have the feature. If the system is 
programmed to be private, this feature overrides the system privacy.
When the overriding station breaks into a call, the conversing parties hear a single tone and a 
three-way conference is immediately in effect. No periodic warning tones are heard after the 
optional initial tone.
NotePrivacy features apply to CO lines and CO Line button appearances on telephones. 
Privacy Override does not apply to multiple DN appearances on telephones. Multiple DNs 
are always private with no Privacy Override allowed.
Benefits
Provides a way to instantly contact any station that is engaged in a CO line conversation to deliver 
an important message. 
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs 
						

							Features
Station Features
Strata DK Feature Description 5/99181
Privacy Release Button
All Strata DK CO lines are in private mode by default (see “Privacy Button”). Individual CO lines 
are changed to non-private and back to private by pressing the Privacy Release button while the 
CO line is selected. The telephone automatically reverts back to the private mode (Privacy LED 
turns OFF) after each non-private call.
A maximum of four parties, including the distant parties on the CO line, participate in a 
“non-private” call.
NotePrivacy features apply to CO lines and CO Line button appearances on telephones. 
Privacy Release features do not apply to multiple DN appearances on telephones. DN 
buttons are always private.
Benefits
Users conveniently and easily release the privacy on a CO line when they want to set up a “quick 
conference.”
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs 
						

							Features
Station Features
182Strata DK Feature Description 5/99
Private CO Lines
All systems are programmed to enable certain CO lines to appear only on one station and can be 
accessed only by that station. This effectively provides a “private” CO line. If the station is in the 
Call Forward mode, calls on the private CO line are forwarded.
Benefits
Provides the privacy, prestige, and convenience of a private line to selected employees. Private 
lines ensure that a CO line is always available to the user. Private lines are also used to help a 
business manage costs by billing back the full cost of the private line to the user.
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs 
						

							Features
Station Features
Strata DK Feature Description 5/99183
Pushbutton Dialing
The dial pads on all Toshiba digital key telephones are pushbutton style. Electronic signals 
generated by the dial pad are neither DTMF nor rotary dial signals. On outgoing calls, the system 
converts the station signals to DTMF or rotary before they are outpulsed according to the 
requirements of the CO.
The DTMF receiver provides end-to-end signaling, and is required whenever devices, which send 
DTMF signals, are connected to standard telephone circuits in the system.
Benefits
Provides ease and convenience of a pushbutton telephone regardless of the serving CO. 
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs 
						

							Features
Station Features
184Strata DK Feature Description 5/99
Release Button
A Release button can be programmed on a digital telephone. The user presses the Release button 
to disconnect an existing call and does not have to press the hookswitch. It puts the telephone into 
an idle state. For automatic off-hook selection, use the Release/Answer button.
Benefits
Provides convenient, quick and smooth disconnects from calls by eliminating the fumbling with 
the hookswitch. Users often waste time and become irritated when using the hookswitch to 
disconnect calls. They press it too quickly to send a clear disconnect signal and have to try several 
times to actually disconnect.
With one touch of the Relase button, a user can conveniently, quickly and smoothly disconnect 
from a call. The Release button is especially useful in headset applications.
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs 
						

							Features
Station Features
Strata DK Feature Description 5/99185
Release/Answer Button
The Release/Answer button provides an efficient way to handle multiple incoming calls. A station 
user who is talking on a call can release and transfer or disconnect the active call, and 
automatically answer a new incoming call with Incoming Auto Selection. Calls can be received on 
the CO Line, Pooled Line, or DN buttons. 
This provides convenient release and answer capabilities with the press of one button. The 
Release/Answer button is especially useful for telephones or Attendant Consoles that must answer 
calls in heavy traffic situations.
Benefits
Enables the answering of calls quickly and efficiently in heavy traffic applications. This feature 
enables users to streamline the call handling process with the touch of one button that disconnects 
or transfers the current call, and answers the next. Operators can process more calls and provide 
better service to callers.
System Availability
Standard on Strata DK14/DK40i/DK424 
with DKTs 
						

							Features
Station Features
186Strata DK Feature Description 5/99
Remote Retrieval of Held Calls
Remote Retrieval of Held Calls enables any station user to retrieve a call that has been put on hold 
by another station by pressing a feature button or dialing an access code.
This feature is particularly useful if the call to be retrieved is held on a CO line that does not 
appear on the station from which it is retrieved.
If more than one call is on hold at a station, the lowest number CO line is picked up first. Also see 
“Call Pickup”.
Benefits
Improves call handling by providing complete call retrieval flexibility. A user can easily pick up a 
call that was held at a different station without having to physically go to that station. Time is 
saved, and calls are handled promptly.
System Availability
Standard on Strata DK14/DK40i/DK424