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Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
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Features System Features Strata DK Feature Description 5/9957 Hotline Service (Emergency Ringdown) Analog single-line telephones can be programmed so that when the user goes off-hook, they automatically ring a designated extension without dialing. The receiving station or Attendant console displays the station name/number of the off-hook calling station. This feature is very useful for hotel/motel applications, in which lobby or public area telephones either do not have dial access, or for convenience, automatically call the front desk. This feature is also very useful for healthcare applications. If an analog single-line station is left off-hook and fails to complete the dialing of a valid number within a programmable time period, continuous ringing occurs at a designated extension. Benefits Provides convenience and service to hotel/motel guests calling from lobby or public area telephones. In healthcare applications, emergency ringdown operation assists callers who may not be able to complete the call by dialing. System Availability Unavailable for Strata DK14 Standard on Strata DK40i/424 (only works with SLTs, not DKTs)
Features System Features 58Strata DK Feature Description 5/99 ISDN Basic Rate Interface (BRI) BRI is the smaller capacity ISDN interface, providing two simultaneous voice or data connections. BRI uses the 2B+D transmission format which is defined as two 64 kbps bearer channels and one 16 kpbs data (control) channel. The two B-channels can also be combined for data transmission at speeds up to 128 kbps. The D- channel carries call setup control data and can also be used as a third connection for packet data transmission when using an external NT-1. ISDN BRI services are designed mostly for end-user station interfaces. The system can connect group IV faxs, PCs, computer terminals or ports, LAN bridges and routers, video conferencing terminals, or other devices that can benefit from an all digital transmission link. The DK40i and DK424 system also supports BRI interface from the public network as CO line service. The station-side connection supports multi-point multiple device connection to the same BRI circuit. Applications that are supported include: ©Video conferencing ©Remote access servers ©Faster Internet access ©High-speed data connections to the public ISDN network, as well as typical voice and fax connections ©Calling Number ID services ©DID Calling Number ID services are provided through the D-channel function of ISDN’s out-of-band signaling format. The ISDN link sends the Caller ID for the service originating the call. This number can be the listed DN, DID number, or a private line number used for billing, as well as identification to the called location. Caller ID blocking and screening are available options. Incoming calls are identified by Caller ID and the information is used in the DK424 like ANI. DNIS information is also provided over ISDN lines. The Strata 40i supports the BRI interface by installing the Basic Rate Interface Unit S/T (TBSU) in the base cabinet. The TBSU provides two BRI S/T (four wire) interfaces that can be independently used for network- or station-side connections. The following BRI S/T Interface cards are supported by DK424 Release 4.1 and higher systems. The DK40i also supports these interfaces in the expansion cabinet: ©Basic Rate S/T Interface Unit (RBSU) provides two BRI S/T (four-wire) interfaces that can be used for network- or station-side connections. It has connectors for a two-port add-on subassembly. System Availability Unavailable for Strata DK14 Optional on Strata DK40i/DK424 (Release 4.1 and higher)
Features System Features Strata DK Feature Description 5/9959 ©Basic Rate S/T Interface Subassembly (RBSS) attaches to the RBSU to provide two additional BRI S/T interfaces that can be used for station-side connections only. The combination of the RBSU and the RBSS subassembly can provide four BRI interfaces in one card slot. NoteNetwork connections using BRI S/T interface require a customer-supplied external NT-1 device. The following BRI U Interface cards are supported by DK424 Release 4.2 and higher systems: ©Basic Rate U Interface Unit (RBUU) provides two BRI U (two-wire) interfaces that can be used for network- or station-side connections. The RBUU has connectors for a two-port add- on subassembly. ©Basic Rate U Interface Subassembly (RBUS) attaches to the RBUU to provide two additional BRI U interfaces that can be used for station-side connections only. The combination of the RBUU and the RBUS subassembly can provide four BRI interfaces in one card slot. ISDN Applications ISDN features can be employed in many useful applications. ©Calling Number Services: The Signaling System 7 (SS7) communications network supports ISDN PRI trunks across various CO switching systems by providing end-to-end digital connectivity. In a calling number service application, for example, this extends calling number information across the entire Public Switched Telephone Network (PSTN) by passing this information across the various CO switching system nodes. Calling number information is very important in CTI applications. ©High Speed Data: Performance improvement (speed and accuracy) and connectivity is becoming a major factor in ISDN data-related applications. For example, a computer database interface works well on ISDN lines for large capacity file transfer, high resolution graphics transfer, online transaction processing, and information retrieval applications. ISDN provides better performance for these applications which require faster call setup and network response times than older, more restrictive analog networks can provide. ISDN also provides higher data accuracy than today’s analog network. ©Video Conferencing: Color video transmission requires greater bandwidth and flexibility for video conferencing and related applications. Video conferencing systems integrate cameras, displays, CODECs, and control units. The CODEC can set up various transmission rates between 64 kbps and 1.5 Mbps, as required. ©Video Telephones: Video phones can transmit voice and image simultaneously with ISDN. Transmission of still images at high speeds is easy, as well as color moving picture communication among several parties. This integrates a telephone, a video camera with an image sensor, and a small color LCD display. ©Multi-device Connection: Up to eight devices can share one ISDN BRI line using station-side connections. For example, one line can accommodate two phones and multiple PCs or fax machines. The station interface is limited to two DNs. With conventional analog service, two lines are required to transmit data and talk on the phone at the same time, unless a Data Interface Unit (DIU) is used. The customer saves money by sharing CO line resources and is provided the benefits of higher speed.
Features System Features 60Strata DK Feature Description 5/99 ©Multiple LAN Link: Linking multiple LANs together, using ISDN, is very efficient at the 64 kbps high-speed rates, and data transmission over the digital network provides extremely high- data accuracy. This would replace the typical LAN bridge and modems in use today, which are much slower and provide less data accuracy via the analog network. The DK40i and DK424 support BR1 station-side connection of access router devices used in these applications. ©High Speed Fax: G4 Facsimile offers high-speed and high-image quality. G4 Fax machines do not have to be isolated within a stand-alone system. Many G4 Fax machines can also communicate with G3 Fax machines, because the connection with existing networks is handled by the ISDN side. ©Telecommuting: The idea of employees working at home is a much more effective and practical option with ISDN services. The employees have access to office technology necessary to make them work almost as effectively at home as in the office. ©Resource Sharing: Local network functions, such as printer sharing and modem sharing, are supported by connecting these devices through terminal adapters. Users can share equipment regardless of location. It also eliminates the need for dedicated connections, since all network resources are available on a dial-up basis. ©ISDN BRI through Centrex: This is offered by many local exchange carriers, who offer both Centrex and ISDN lines. Blending the calling features of Centrex with BRI provides many customized capabilities. Examples are Caller ID, and the ability to set up data calls between parties using the 64 kbps B-channel without the need for lower speed modems. ©Carrier Gateway: This is the general “catch all” category that connects anything to anything over the PSTN. Using ISDN for this purpose provides speed, accuracy, and connectivity advantages for applications like Internet connection, e-mail, Telex, Voice Mail, and Fax forwarding. Benefits Faster call setup times make ISDN call connections faster, because a separate modem-type of communication with the public network is used. Calls using analog connections or T1 digital connections can take several seconds longer before the call connection is made, because they send DTMF tones and wait for audible tones in return. Immediate Caller ID is provided on ISDN calls, because Caller ID is transmitted with each call setup message. This makes Caller ID information immediate rather than waiting for this information to be sent after starting the ringing process as with analog lines. Higher speed digital data connection is possible on a BRI connection to the ISDN network. DID-type functionality enables direct incoming calls to be routed and ring at designated telephones according to the number dialed. This provides DID functionality over ISDN lines without the additional expense of purchasing a block of numbers from the telephone company and subscribing to DID service.
Features System Features Strata DK Feature Description 5/9961 ISDN Primary Rate Interface (PRI) PRI is the larger capacity ISDN interface, providing 23 simultaneous voice or data connections. PRI uses the 23B+D transmission format which is defined as 23 64 kbps bearer channels and one 64 kbps data (control) channel, with total bandwidth of 1.536 Mbps. ISDN PRI is designed as the bulk trunk interface to the ISDN network. PRI connects the DK424 telephone system to an intra- or inter-LATA communication provider. PRI can be used to send and receive voice and data. PRI can save money by enabling the multiple use of the channels on the PRI link for a variety of services on demand, such as DID, Tie, FX, WATS, 800, etc. This capability to support multiple services and dynamically allocate channel use as needed is known as the call-by-call feature and is described in more detail below. PRI lines also support the Calling Number ID Services also described below. ISDN PRI is supported in the DK424 system by using the Primary Rate Interface Unit (RPTU). The RPTU is a 24-channel PRI card providing 1 data (control) channel and 23 bearer channels. All B-channels appear and program as CO lines in the DK424 system and can be individually configured for local service, FX, WATS, DID, Tie line, etc. service operation. Network connection using PRI interface requires a customer supplied external Channel Service Unit (CSU). The DK424 provides the following ISDN PRI features: ©Call-by-Call Service Selection permits the grouping of individual PRI B-channels to be shared among various types of services specified by the customer, instead of having to dedicate each channel to a particular type of service. For example, when using standard (POTS), DID, Tie, FX, WATS, and 800, the line circuits (individual or groups) of B-channels of a PRI circuit can be designated to these various services dynamically on a call-by-call basis. B-channels can be dynamically allocated among services on a demand basis, depending on varying requirements for outgoing and incoming calls. This could also be used for voice or data on demand. This dynamic allocation of service can reduce the number of circuits required to access various services, especially if different services have peak busy periods at different times of the day. Release 4.2 enables a minimum and maximum number of B-channels to be used for each service on this common set of B-channels in system programming. Each of these values can be set for three time periods during the day. With these values, calls can be rejected if they exceed the maximum number subscribed for that service or they can ensure that a minimum number of channels remain available for incoming calls. Thus, the system can be used to provide an optimum service to meet the objectives of the business. ©Non-facility Associated Signaling increases traffic handling on PRI lines. A single 64 kbps D- channel on one PRI line can be used to handle the signaling for two PRI lines on the DK424 system, instead of the usual signaling that requires one 64 kbps D-channel for each PRI line. System Availability Unavailable for Strata DK14/DK40i and DK424 using RCTUA processor Optional on Strata DK424 using RCTUBA/ BB, RCTUC/D or RCTUE/F processors
Features System Features 62Strata DK Feature Description 5/99 This is very important when using the Call-by-call feature to enable trunk groups larger than the 23 B-channels available on one PRI line. This extends the number of call-by-call B- channels to 47 (2 x 24 -1) and extends the number of B-channels on the second (non-signaling) PRI line from 23 to 24. This provides better performance and cost savings in high volume ISDN PRI applications. ©Calling Number Services are provided through the D-channel function of ISDN’s out-of-band signaling format. The ISDN link sends the Caller ID for the service originating the call. This number can be the listed directory number, DID number, or a private line number used for billing, as well as identification to the called location. Caller ID blocking and screening are available options. Incoming calls receive the Caller ID from the caller and is used in DK424 like ANI. DNIS information is also provided over ISDN lines. Calling Number Services can be divided into four different types: ©Number Provisioning for outgoing calls is controlled by subscription parameters with your telco provider. The choice is for the number to be necessary or not. The number sent is based on the call originator and the call type. The originator can be a tandem call, a station (with or without DID), or a station with a designated number. The type of call refers to whether it is direct or redirected (call forwarded). For a tandem call, the Calling Party Number digits received are the digits that are sent. For a direct station call, the default number assigned to the selected service and which is programmed into the Strata DK as the Listed Directory Number are the number that is sent. In this case, the system can send a fixed number (assigned in the system) or it can use the DID programming to determine he number to be sent. ©Number Screening is a feature of the public network. This is normally performed by the network to ensure the call being placed has a valid billing number for the call. In systems with a flexible Calling Number Provisioning, the network can perform the screening of the call to ensure the number provided is valid for billing or reject the call, rather than completing the call and billing it to the default Listed Directory Number. ©Number Privacy enables the caller to prevent the public network from delivering the Calling Number to the called party on a per-call basis. Service subscribers can request from the public network that the number be presented or not as a default. Subscribers can also select the ability to change or not change the default settings. If a public telco service enables changes to be made, then a user can enter change a code to the setting for that call after selecting a trunk group. ©Number Delivery sends the calling number with the call setup message to indicate who is calling, if that number is not blocked. When the Strata DK receives this number, it is handled the same way that ANI information from T1 trunks is handled. i.e., The number displays on the called telephone’s LCD, or it can be used by TAPI interfaces, or recorded in SMDR data records, etc. NoteName Delivery is not currently supported due to the lack of a common specification for the public ISDN network. ISDN Applications ©Calling Number Services: The Signaling System 7 (SS7) communications backbone network supports ISDN PRI trunks across various COs. ISDN depends upon SS7 out-of-band D- channel signaling control to provide end-to-end digital connectivity. In a calling number service application, for example, this extends calling number information across the entire PSTN by passing this information across the various CO nodes. Calling number information is very important in Computer Telephony Integration (CTI) applications.
Features System Features Strata DK Feature Description 5/9963 ©High Speed Data: Performance improvement (speed and accuracy) and connectivity is becoming a major factor in ISDN data related applications. For example, computer database interface works well on ISDN lines for large capacity file transfer, high resolution graphics transfer, online transaction processing, and information retrieval applications. ISDN provides better performance for these applications which require faster call setup and network response times than older, more restrictive analog networks can provide. ISDN also provides higher data accuracy than today’s analog network. ©Video Conferencing: Color video transmission requires greater bandwidth and flexibility for video conferencing and related applications. Video conferencing systems integrate cameras, displays, CODEC, and control unit. The CODEC can set up various transmission rates between 64 kbps and 1.5 Mbps, as required. ©High Speed Fax: G4 Facsimile via ISDN offers high speed and high image quality. G4 Fax machines do not have to be isolated within a stand-alone system. Many G4 Fax machines can also communicate with G3 Fax machines because the connection with existing networks is handled by the ISDN side. ©Telecommuting: The idea of employees working at home is a much more effective and practical option with ISDN services. ISDN can provide employees working at home access to office technology necessary to make them work almost as effectively at home as in the office. ©PRI Static Integrated Network Access: Designed to eliminate the cost of maintaining separate access lines for private-line services and switched services. The traffic over the two types of access lines can be combined over the same access line. ©Resource Sharing: ISDN lines can support local network functions such as printer sharing and modem sharing by connecting these devices through terminal adapters. This enables users to share equipment regardless of location. It also eliminates the need for dedicated connections, since all network resources are available on a dial-up basis. ©Carrier Gateway: This is the general “catch all” category that would be used to connect anything to anything over the public network. Using ISDN for this purpose provides speed, accuracy, and connectivity advantages for applications like Internet connection, e-mail, Telex, Voice Mail, and Fax forwarding. Benefits Enables faster call setup times because a separate modem-type communication with the public network is used. Calls using analog connections or T1 digital connections can take several seconds longer before the connection is made because of DTMF tones. Provides immediate Caller ID because it is transmitted with each call setup message. This makes Caller ID information immediate rather than waiting for this information to be sent after starting the ringing process as with analog lines. Enables shared use of lines for voice, data, fax, and video on each channel for multiple purposes based upon the setup request. Lines can be used for many services without the need for modems or other devices, saving you money in monthly service charges. Provides higher speed digital data connections for higher data accuracy. ISDN provides better performance for applications that require faster call setup and network response times than older, more restrictive analog networks can provide. Enables DID-type functionality for direct incoming calls to route and ring at designated telephones according to the number dialed. This provides DID functionality over ISDN lines without the additional expense of purchasing a block of numbers from the telephone company and subscribing to DID service.
Features System Features 64Strata DK Feature Description 5/99 Least Cost Routing (LCR) LCR enables automatic routing of each outgoing call over the least costly trunk, CO line, or common carrier. A station user simply dials the access code (9) and the telephone number. The system can also choose a specific route for long distance or local calls when enabled. Up to three schedules can be set up, enabling different routes selected at different times of the day. Up to five special codes (ones that should never be blocked, such as 911) can be exempt from LCR. Ta b l e 8 lists the LCR capacities for each Strata system. An optional warning tone can be heard, if programmed, when the system has selected the most expensive route. The user can then wait until a less expensive line becomes available. LCR is compatible with ABR and line-to-line connections. LCR and Toll Restriction features have the following additional capabilities: ©“Assume 9” – enables the input of four-digit Centrex numbers and be routed locally, even if the number conflicts with restricted long distance area codes. ©Special area codes that: ©Enable input without the “1” prefix, so calls are unrestricted and routed the same as local seven-digit numbers. ©Can be stored in a table (up to six special area codes) for areas not using standard North American Numbering Plan dialing. ©Special codes (begin or end with * or #) – overrides Toll Restriction so the call is routed locally in normal or Centrex environments. It can be used for Caller ID per-call blocking. ©Universal 976 number blocking. Four other office codes can be stored in a table to provide universal blocking. Benefits LCR reduces the costs of long distance calling by ensuring that each call is placed over the least costly route available to that user at that time. Placing a call is simpler for station users, since they do not have to decide which line to use, or remember how to access specific lines. System Availability Standard on Strata DK14/DK40i/DK424 Table 8 LCR Capacities DK424 LCRDK14DK40iRCTUARCTUBA/BBRCTUC/DRCTUE/F LCR route plans 8 8 8 8 16 16 Area Code/Office Code (AC/OC) exception tables88 8 8 16 16 Time schedules 3 3 3 3 3 3 Station classes 4 4 4 4 8 8 Route definition tables 4 4 4 4 6 6 Modify digit tables 6 6 6 6 12 12
Features System Features Strata DK Feature Description 5/9965 Line Call Pickup Groups With the CO Line Call Pickup Group feature, up to two CO Line Call Pickup Groups can be programmed on DK14 and DK40i systems and up to four groups on DK424. Ringing CO lines in the first CO line group can be picked up with an access code or with the Directed Pickup1 button, if it appears on the telephone. Ringing CO lines in the second CO line group can be picked up with an access code or with the Directed Pickup2 button, if it appears on the telephone. As an option, all CO lines could be put into one group. A ringing CO line could then be picked up with an access code or with the Directed Pickup button. On Strata DK systems with tenant service, the CO lines for tenant 1 could be put into one CO line group, and the CO lines for tenant 2 could be put into another CO line group. Then, tenant 1 station users can use the Directed Pickup1 button and tenant 2 station users can use the Directed Pickup2 button to pick up the CO lines assigned to them. Benefits Enables convenient and efficient call handling for CO line calls. Station users do not have to determine which CO line is ringing in order to answer it, nor does the ringing CO line have to appear on their telephone in order for them to pick it up. System Availability Standard on Strata DK14/DK40i/DK424
Features System Features 66Strata DK Feature Description 5/99 Line Groups Also known as Trunk Groups, this feature enables the CO lines on any Strata system to be assigned to CO line groups. Station users can access the CO line groups by dialing a specific CO line group access code. This enables a customer to group various types of CO lines together for convenient access. For example, a customer might want to put Tie lines in one CO line group and WATS lines in another. Users would then access the CO line group that was appropriate for the type of call being placed. If all lines in that CO line group were busy, the user could queue for the CO line group. If the system is programmed for Least Cost Routing (LCR), station users do not need to select a specific CO line group. DK14 systems recognizes up to four CO line groups. DK40i and DK424 systems with RCTUA or RCTUBA/BB processor can be programmed for up to eight CO line groups. DK424 systems with an RCTUC/D or RCTUE/F processor can be programmed for up to 16 CO line groups. CO line groups are also the pooled line groups that can be assigned to buttons on a DKT. Pooled Line Group 1 is CO Line Group 1, Pooled Line Group 2 is CO Line Group 2, and so on. Up to four Pooled Line Group buttons for the same CO line group can be assigned to a station to facilitate handling several calls on that CO line group at that station. See “Pooled CO Lines” for more information. Benefits Enables queuing, single-line telephone access to CO lines, Pooled lines, CO line Call Pickup Groups, and Tenant Service. They are also used to define LCR schemes. System Availability Standard on Strata DK14/DK40i/DK424