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Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual

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    							System Overview
    Feature Availability
    Strata DK Feature Description 5/997
    Toll Restriction Override 
    CodesStd Std Std Std Std Std
    Toll Restr. Speed Dial 
    OverrideStd Std Std Std Std Std
    Transfer Privacy Std Std Std Std Std Std
    TTY Local Terminal 
    InterfaceOpt Opt Opt Opt Opt Opt
    Upload/Download 
    ProgrammingOpt Opt Opt Opt Opt Opt
    Voice Mail Integration
    In BandStd Std Std Std Std Std
    Voice Mail Integration 
    (SMDI)Std Std Std Std Std Std
    Voice or Tone Signaling 
    SelectableStd Std Std Std Std Std
    Table 4 Strata DK LCD Feature Availability 
    FeatureDK14DK40IDK424
    RCTUADK424
    RCTUBA/BBDK424
    RCTUC/DDK424
    RCTUE/F
    Alphanumeric Personal Messages 10 10 10 10 10 10
    Alphanumeric System Messages 40 40 40 40 40 40
    ANI/DNIS Display N/A Opt Opt Opt Opt Opt
    Auto Callback Number Display Std Std Std Std Std Std
    BLF Indication Std Std Std Std Std Std
    Busy Station Messaging Std Std Std Std Std Std
    Call Duration Display Std Std Std Std Std Std
    Call FWD Source/Destination Std Std Std Std Std Std
    Called Station Messaging Std Std Std Std Std Std
    Caller ID Display Opt Opt Opt Opt Opt Opt
    Calling Station Messaging Std Std Std Std Std Std
    Calling/Called Number
    Intercom/DNStd Std Std Std Std Std
    Clock/Calendar Display Std Std Std Std Std Std
    CO Line ID Incoming/Outgoing Std Std Std Std Std Std
    Dial Input Verification Std Std Std Std Std Std
    Feature Activation Display Std Std Std Std Std Std
    Feature Prompting with Soft Keys Std Std Std Std Std Std
    Group Station Messaging Std Std Std Std Std Std
    Intercom/DN User Name Display Std Std Std Std Std Std
    Remote/Group Station Messaging Std Std Std Std Std Std
    Std = Standard
    Opt = Optional
    N/A = Not Available Table 3 Strata DK System Feature Availability 
    (continued)
    FeatureDK14DK40iDK424
    RCTUADK424
    RCTUBA/BBDK424
    RCTUC/DDK424
    RCTUE/F
    Std = Standard
    Opt = Optional
    N/A = Not Available 
    						
    							System Overview
    Feature Availability
    8Strata DK Feature Description 5/99
    Speed Dial Directory Dialing Std Std Std Std Std Std
    Speed Dial Directory Name Scroll Std Std Std Std Std Std
    Timed Reminders Std Std Std Std Std Std
    Table 5 Strata DK Station Feature Availability 
    FeatureDK14DK40iDK424
    RCTUADK424
    RCTUBA/BBDK424
    RCTUC/DDK424
    RCTUE/F
    Alert Signal Button Std Std Std Std Std Std
    Auto Busy Redial (ABR) Opt Opt Std Std Std Std
    Auto Callback Intercom Std Std Std Std Std Std
    Auto Dial Inside (DSS) Buttons Std Std Std Std Std Std
    Auto Dial Outside Buttons Std Std Std Std Std Std
    Automatic Hold Std Std Std Std Std Std
    Auto Off-Hook Line Selection Std Std Std Std Std Std
    Background Music (BGM) with 
    Station ControlStd Std Std Std Std Std
    Busy Override Tone Std Std Std Std Std Std
    Busy Station Transfer/Ringing  Std Std Std Std Std Std
    Call Forward-All Calls (CFAC) Std Std Std Std Std Std
    Call Forward-Busy (CFB) Std Std Std Std Std Std
    Call Forward-Busy/No Answer 
    (CFBNA)Std Std Std Std Std Std
    Call Forward-No Answer (CFNA) Std Std Std Std Std Std
    Call Forward-External/Remote Std Std Std Std Std Std
    Call Forward-Fixed (CFF) Std Std Std Std Std Std
    Call Forward Override Std Std Std Std Std Std
    Call Park Std Std Std Std Std Std
    Call Park Orbits Std Std Std Std Std Std
    Call Pickup-Directed Station Std Std Std Std Std Std
    Call Pickup-Holding/Parked Std Std Std Std Std Std
    Call Pickup-Ringing CO Line Std Std Std Std Std Std
    Call Pickup-Ringing CO Tenant 
    Groups2 Groups 2 Groups 2 Groups 2 Groups 4 Groups 4 Groups
    Call Pickup-Station Group 20 Groups 20 Groups 20 Groups 20 Groups 20 Groups 20 Groups
    Call Transfer Immediate Std Std Std Std Std Std
    Call Transfer with Announcement Std Std Std Std Std Std
    Call Transfer with Camp-on Std Std Std Std Std Std
    Centrex/PBX Feature Buttons Std Std Std Std Std Std
    Continuous DTMF Signal Time 
    (DKT2000)Std Std Std Std Std Std
    Std = Standard
    Opt = Optional
    N/A = Not Available Table 4 Strata DK LCD Feature Availability 
    (continued)
    FeatureDK14DK40IDK424
    RCTUADK424
    RCTUBA/BBDK424
    RCTUC/DDK424
    RCTUE/F
    Std = Standard
    Opt = Optional
    N/A = Not Available 
    						
    							System Overview
    Feature Availability
    Strata DK Feature Description 5/999
    Distinctive Station Ringing 3 Tones 3 Tones 3 Tones 3 Tones 3 Tones 3 Tones
    Do Not Disturb (DND) Std Std Std Std Std Std
    Do Not Disturb Override Std Std Std Std Std Std
    DP/DTMF Mode Change (Tone 
    Button)Std Std Std Std Std Std
    Exclusive Hold Std Std Std Std Std Std
    Executive Override (Break-in) Std Std Std Std Std Std
    Flash Button Std Std Std Std Std Std
    Handset CW/Camp-on Tone On/Off Std Std Std Std Std Std
    Handset Volume Control (DKT) Std Std Std Std Std Std
    Handsfree Answerback on Internal 
    CallsStd Std Std Std Std Std
    Headset Compatible Opt Opt Opt Opt Opt Opt
    Hearing-Aid Compatible Std Std Std Std Std Std
    Line in Use (I-Use) Std Std Std Std Std Std
    Line on Hold (I-Hold) Std Std Std Std Std Std
    Microphone Control Button Std Std Std Std Std Std
    Microphone Sensitivity Control 
    (DKT)Std Std Std Std Std Std
    Off-hook Call Announce (OCA) 
    HandsetStd Std Std Std Std Std
    Off-hook Call Announce (OCA) 
    SpeakerOpt Opt Opt Opt Opt Opt
    On-hook Dialing Std Std Std Std Std Std
    Pooled CO Line Buttons Std Std Std Std Std Std
    Privacy Button Std Std Std Std Std Std
    Privacy Override Std Std Std Std Std Std
    Privacy Release Button Std Std Std Std Std Std
    Private CO Lines Std Std Std Std Std Std
    Release Button Std Std Std Std Std Std
    Release/Answer Button Std Std Std Std Std Std
    Remote Retrieval of Held Calls Std Std Std Std Std Std
    Repeat Last Number Dialed Std Std Std Std Std Std
    Ringing Line Preference Std Std Std Std Std Std
    Saved Number Redial Std Std Std Std Std Std
    Speakerphone Opt Opt Opt Opt Opt Opt
    Station Speed Dial Numbers 40 40 40 40 40 40
    Two Color LEDs – DKT Std Std Std Std Std Std
    User Programmable Feature 
    ButtonsStd Std Std Std Std Std Table 5 Strata DK Station Feature Availability 
    (continued)
    FeatureDK14DK40iDK424
    RCTUADK424
    RCTUBA/BBDK424
    RCTUC/DDK424
    RCTUE/F
    Std = Standard
    Opt = Optional
    N/A = Not Available 
    						
    							System Overview
    System Administration Tools
    10Strata DK Feature Description 5/99
    System Administration Tools
    Important and time-saving installation and support tools are available for use with Strata DK 
    systems. Installation and support is easier and more efficient for both Toshiba dealers and end 
    users. These PC software programs are easy to use with a menu-driven format and help screens.
    DKQuote
    DKQuote is an automated Strata DK system configuration software package that makes it easy for 
    you to determine which system components you need for configuration of a Strata DK system. Use 
    it for original installation or add-ons. 
    DKQuote is like an on-line worksheet that serves as a checklist that even tells you in which slot to 
    install circuit cards. You can insert your own prices that are password protected. It is great for:
    ©Sales representatives preparing a bid using Strata DK14, DK40i, or DK424 systems.
    ©Operations personnel ordering equipment.
    ©Technicians doing installation planning.
    This software package runs on your 486 or faster IBM-compatible PC with Windows 95.
    DKAdmin
    DKAdmin, a Strata DK14, DK40i, DK424 system programming and administration software 
    package, provides all the functions of DKBackup, plus it easily and efficiently enables you to do 
    off-line system programming from an IBM-compatible Pentium® PC with DOS 6.2 or above. 
    With DKAdmin you can:
    ©Query the Strata DK system for all or specific programming functions.
    ©Display or change all information for a single station, such as Toll Restriction Class, Auto 
    Busy Redial (ABR), Busy Override, telephone LCD names, and Speed Dial.
    NoteQueries and changes can be done by selecting from a program table, feature table, or 
    station ID/range/user name table.
    ©Change programming for a range of stations for the same function or for specific individual 
    stations.
    ©Save the complete Strata DK configuration programming information in a disk file on a PC the 
    same way as DKBackup. This saves customer data such as Speed Dial, numbering plan, 
    ringing assignments, station options, and LCD messages.
    ©Save certain programming changes as templates for later use with the transfer data function. 
    This is valuable in re-creating a specific customer’s saved data for reloading, using file upload 
    capabilities. This also enables you to build a library of standard types of installations for use in 
    new installations minimizing programming effort.
    DKAdmin requires the DKAdmin (red) copy-protection key and is not compatible with the 
    DKBackup (green) copy-protection key.
    Using the backup function built into DKAdmin, the system configuration program options and 
    customer data is retrieved from the processor. The options and customer data are saved in a file on 
    your IBM-compatible PC, which is connected to the system using a PIOU, PIOUS, RSSU, RSIU, 
    TSIU (DK40i), or WSIU (DK14). 
    						
    							System Overview
    System Administration Tools
    Strata DK Feature Description 5/9911
    DKAdmin then enables you to add or change customer data (both system-wide programming and 
    individual-station settings) using a PC independent of the Strata DK system. Password protection 
    enables multiple levels of access, so some users can only edit and change selected items in the 
    Strata DK database, while others can change all programs and station settings.
    For example, DKAdmin provides a station administration menu that enables the end user to add, 
    delete, or change any Strata DK feature on a user’s telephone, such as telephone flexible buttons, 
    Speed Dial numbers, station class of service, station user LCD names, LCD messages, and more.
    Using the restore function built into DKAdmin, the new data can be restored to the Strata DK from 
    the PC file, changing the customer program options and customer data, locally on-site or remotely 
    over telephone lines and modems.
    DKAdmin makes it easy to maintain and update the end-user’s system and provides an efficient 
    way to backup and restore their current database. The DKAdmin software is easy to use with a 
    menu-driven spreadsheet format and help screens.
    DKBackup
    DKBackup is a Strata DK software package, which enables you to retrieve system configuration 
    program options (Speed Dial, numbering plan, ringing assignments, and station options) from the 
    system processor. It also saves the data in a file on your IBM-compatible PC (386/486 or faster 
    with DOS 6.2 or above), which is connected to the system using a PIOU, PIOUS, RSSU, RSIU, 
    TSIU (DK40i) or WSIU (DK14). 
    Customer data can be restored to the Strata DK by sending the data from the PC file to the new 
    initialized system, locally (on-site) or remotely, over telephone lines and modems. The backup 
    procedure can be performed for the whole customer database or selected individual parts 
    (programming options, System Speed Dial, Station Speed Dial, voice mail codes, user names, Call 
    Forward status, Message Waiting status, and Lost Call Caller ID and ANI telephone numbers).
    DKBackup provides an efficient way to backup and restore the customer’s database. It also makes 
    an easy installation tool and is especially useful for providing software upgrades without having to 
    manually re-program everything.
    It is easy to use because of its menu-driven spreadsheet format and help screens. The software is 
    available on a 3.5-inch floppy diskette operating in conjunction with the DKBackup (green) copy-
    protection key which plugs into your 25-pin PC printer port.
    StrataControl
    StrataControl is a Windows-based PC tool designed to make simple system programming changes 
    to Strata DK40i and DK424 digital business telephone systems easy for end users.
    StrataControl enables users to download information from their Strata DK system and make 
    programming changes using their PC. When the changes are completed, they are uploaded and 
    implemented in their Strata DK system. Both direct connection and modem access are available, 
    so customers have the added advantage of configuring systems remotely.
    StrataControl enables customers to manage and store system programming information for 
    multiple systems in separate files. If the customer has multiple Strata DK systems, all of the 
    systems can be administered from the same StrataControl application. StrataControl provides the 
    ability to modify programming in the following categories. 
    						
    							System Overview
    System Administration Tools
    12Strata DK Feature Description 5/99
    System Administration
    ©Auto Attendant
    ©Operating parameters
    ©Account Codes
    ©ACD
    ©Call Park
    ©Long distance parameters
    ©Serial output parameters
    Station Administration
    ©Button assignments on telephones, add-on modules, DSS consoles, and Attendant consoles
    ©Station group options
    ©Station operating parameters
    ©Station general options
    ©Standard telephone options
    Customer Data
    ©Name assignments to extensions, CO lines, page groups, pick-up groups, and hunt groups
    ©ACD functionality
    ©Data station hunting
    Printing and Output
    ©Keystrips according to telephone station programming (prints on blank 2000-series DKT 
    keystrip stock available from Toshiba)
    ©Digital Telephone User Guide
    ©Custom Quick Reference Telephone Guide based upon station features and options assigned 
    within the system
    ©Extension lists
    CO Line Administration
    ©CO line names
    ©Ringing assignments
    Important!StrataControl enables self-administration of the simpler aspects of programming 
    and maintenance. It does not contain and is not designed to accommodate the 
    complete installation and maintenance functions that the DKAdmin package 
    provides. StrataControl is designed for the end user and DKAdmin is designed for 
    the trained service technician. 
    						
    							System Overview
    System Administration Tools
    Strata DK Feature Description 5/9913
    Keyprint 2000
    Keyprint 2000, a keystrip printing software package, creates and prints custom button label 
    keystrips for 2000-series 10 or 20-button digital telephones. It runs on a 386 or faster PC with 
    DOS 3.3 and above and prints on laser or 24-pin dot matrix printers.
    The software supports hundreds of different printers from lasers to dot matrix. It prints three 
    keystrips per sheet on the DKT 2000-series blank keystrip stock for output to small or large groups 
    of custom keystrips. It is easy to use with a menu driven format. You can display, change, and store 
    keystrip layouts to create a database of many keystrip varieties.
    Keyprint 2000 is available on a copy-protected 3.5-inch floppy disk.
    Strata AirLink Wireless Manager
    The Strata AirLink™ Wireless Telephone System includes the Strata AirLink Manager 
    administration software that configures the wireless system and handset features on the controller.
    The software runs diagnostics and enables the System Administrator to check Base Station status 
    and remove or restore service to the Base Stations. It also reports alarm conditions and provides 
    traffic statistics on Base Station channel usage throughout the system.
    Available on 3.5-inch floppy disks, the software application runs under Microsoft Windows on an 
    IBM-compatible Personal Computer (PC). It is easy to use with a menu-driven format. 
    						
    							System Overview
    System Administration Tools
    14Strata DK Feature Description 5/99 
    						
    							Strata DK Feature Description 5/9915
    Features2
    System Features
    This section describes the system features for the Strata DK14, DK40i, and DK424. The features 
    apply to all these systems, except where noted. 
    						
    							Features
    System Features
    16Strata DK Feature Description 5/99
    Account Codes
    Account Codes are 4~15 digits in length and are often used for cost allocation. The codes are 
    printed on a Station Message Detail Recording (SMDR) printout with other call details, so that the 
    customer can identify all calls associated with a specific account code.
    Forced Account Codes can be required on selected CO lines, which forces the assigned stations to 
    enter those account codes. Stations without the Forced Account Code feature can voluntarily enter 
    account codes on any incoming or outgoing call over any CO line. While account codes can also 
    be entered on incoming calls, the entry cannot be forced on these calls. 
    The Strata DK14, DK40i, and DK424 systems can have up to 300 Verifiable Account Codes which 
    can be forced or voluntary. DK424 systems with RCTUE/F processors can have up to 500 
    Verifiable Account Codes.
    Stations and CO lines can have one of four possible account code features:
    ©Forced Account Codes
    ©Voluntary Account Codes
    ©Forced Verifiable Account Codes
    ©Voluntary Verifiable Account Codes
    If Verifiable Account Codes are forced, the Strata DK system verifies the code entered by the user 
    before it authorizes the call.
    Verifiable Account Codes can be set up in two ways:
    ©All digits in the code can be verified. With this method, 300 (or 500 with RCTUE/F) specific 
    account codes can be verified. For example, if a 4-digit code is used, the system can verify 300 
    specific 4-digit numbers. If a 9-digit code is used, the system can verify 300 specific 9-digit 
    numbers.
    ©The first “portion” of the code can be verified. This enables 300 specific verifiable “prefixes,” 
    which can then enable thousands of “partially” Verifiable Account Codes. For example, with a 
    5-digit code, there could be 300 verifiable 3-digit prefixes:
    100 _ _, which verifies 10000, 10001, 10002, ... 10099 (100 codes)
    101 _ _, which verifies 10100, 10101, 10102, ... 10199 (100 codes)
    102 _ _, which verifies 10200, 10201, 10202, ... 10299 (100 codes)
    •
    •
    •
    299 _ _, which verifies 29900, 29901, 29902, ... 29999 (100 codes)
    Each of the 300 verifiable prefixes partially verifies 100 codes, for a total of 30,000 partially 
    verifiable codes. This is an important capability to ensure valid accounts are being used while 
    allowing freedom to use sub-accounts for specific allocation of the call.
    System Availability
    Standard on Strata DK14/DK40i/DK424 
    						
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