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Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
Toshiba Strata Dk14, Dk40i, Dk424 General Description Manual
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System Overview Feature Availability Strata DK Feature Description 5/997 Toll Restriction Override CodesStd Std Std Std Std Std Toll Restr. Speed Dial OverrideStd Std Std Std Std Std Transfer Privacy Std Std Std Std Std Std TTY Local Terminal InterfaceOpt Opt Opt Opt Opt Opt Upload/Download ProgrammingOpt Opt Opt Opt Opt Opt Voice Mail Integration In BandStd Std Std Std Std Std Voice Mail Integration (SMDI)Std Std Std Std Std Std Voice or Tone Signaling SelectableStd Std Std Std Std Std Table 4 Strata DK LCD Feature Availability FeatureDK14DK40IDK424 RCTUADK424 RCTUBA/BBDK424 RCTUC/DDK424 RCTUE/F Alphanumeric Personal Messages 10 10 10 10 10 10 Alphanumeric System Messages 40 40 40 40 40 40 ANI/DNIS Display N/A Opt Opt Opt Opt Opt Auto Callback Number Display Std Std Std Std Std Std BLF Indication Std Std Std Std Std Std Busy Station Messaging Std Std Std Std Std Std Call Duration Display Std Std Std Std Std Std Call FWD Source/Destination Std Std Std Std Std Std Called Station Messaging Std Std Std Std Std Std Caller ID Display Opt Opt Opt Opt Opt Opt Calling Station Messaging Std Std Std Std Std Std Calling/Called Number Intercom/DNStd Std Std Std Std Std Clock/Calendar Display Std Std Std Std Std Std CO Line ID Incoming/Outgoing Std Std Std Std Std Std Dial Input Verification Std Std Std Std Std Std Feature Activation Display Std Std Std Std Std Std Feature Prompting with Soft Keys Std Std Std Std Std Std Group Station Messaging Std Std Std Std Std Std Intercom/DN User Name Display Std Std Std Std Std Std Remote/Group Station Messaging Std Std Std Std Std Std Std = Standard Opt = Optional N/A = Not Available Table 3 Strata DK System Feature Availability (continued) FeatureDK14DK40iDK424 RCTUADK424 RCTUBA/BBDK424 RCTUC/DDK424 RCTUE/F Std = Standard Opt = Optional N/A = Not Available
System Overview Feature Availability 8Strata DK Feature Description 5/99 Speed Dial Directory Dialing Std Std Std Std Std Std Speed Dial Directory Name Scroll Std Std Std Std Std Std Timed Reminders Std Std Std Std Std Std Table 5 Strata DK Station Feature Availability FeatureDK14DK40iDK424 RCTUADK424 RCTUBA/BBDK424 RCTUC/DDK424 RCTUE/F Alert Signal Button Std Std Std Std Std Std Auto Busy Redial (ABR) Opt Opt Std Std Std Std Auto Callback Intercom Std Std Std Std Std Std Auto Dial Inside (DSS) Buttons Std Std Std Std Std Std Auto Dial Outside Buttons Std Std Std Std Std Std Automatic Hold Std Std Std Std Std Std Auto Off-Hook Line Selection Std Std Std Std Std Std Background Music (BGM) with Station ControlStd Std Std Std Std Std Busy Override Tone Std Std Std Std Std Std Busy Station Transfer/Ringing Std Std Std Std Std Std Call Forward-All Calls (CFAC) Std Std Std Std Std Std Call Forward-Busy (CFB) Std Std Std Std Std Std Call Forward-Busy/No Answer (CFBNA)Std Std Std Std Std Std Call Forward-No Answer (CFNA) Std Std Std Std Std Std Call Forward-External/Remote Std Std Std Std Std Std Call Forward-Fixed (CFF) Std Std Std Std Std Std Call Forward Override Std Std Std Std Std Std Call Park Std Std Std Std Std Std Call Park Orbits Std Std Std Std Std Std Call Pickup-Directed Station Std Std Std Std Std Std Call Pickup-Holding/Parked Std Std Std Std Std Std Call Pickup-Ringing CO Line Std Std Std Std Std Std Call Pickup-Ringing CO Tenant Groups2 Groups 2 Groups 2 Groups 2 Groups 4 Groups 4 Groups Call Pickup-Station Group 20 Groups 20 Groups 20 Groups 20 Groups 20 Groups 20 Groups Call Transfer Immediate Std Std Std Std Std Std Call Transfer with Announcement Std Std Std Std Std Std Call Transfer with Camp-on Std Std Std Std Std Std Centrex/PBX Feature Buttons Std Std Std Std Std Std Continuous DTMF Signal Time (DKT2000)Std Std Std Std Std Std Std = Standard Opt = Optional N/A = Not Available Table 4 Strata DK LCD Feature Availability (continued) FeatureDK14DK40IDK424 RCTUADK424 RCTUBA/BBDK424 RCTUC/DDK424 RCTUE/F Std = Standard Opt = Optional N/A = Not Available
System Overview Feature Availability Strata DK Feature Description 5/999 Distinctive Station Ringing 3 Tones 3 Tones 3 Tones 3 Tones 3 Tones 3 Tones Do Not Disturb (DND) Std Std Std Std Std Std Do Not Disturb Override Std Std Std Std Std Std DP/DTMF Mode Change (Tone Button)Std Std Std Std Std Std Exclusive Hold Std Std Std Std Std Std Executive Override (Break-in) Std Std Std Std Std Std Flash Button Std Std Std Std Std Std Handset CW/Camp-on Tone On/Off Std Std Std Std Std Std Handset Volume Control (DKT) Std Std Std Std Std Std Handsfree Answerback on Internal CallsStd Std Std Std Std Std Headset Compatible Opt Opt Opt Opt Opt Opt Hearing-Aid Compatible Std Std Std Std Std Std Line in Use (I-Use) Std Std Std Std Std Std Line on Hold (I-Hold) Std Std Std Std Std Std Microphone Control Button Std Std Std Std Std Std Microphone Sensitivity Control (DKT)Std Std Std Std Std Std Off-hook Call Announce (OCA) HandsetStd Std Std Std Std Std Off-hook Call Announce (OCA) SpeakerOpt Opt Opt Opt Opt Opt On-hook Dialing Std Std Std Std Std Std Pooled CO Line Buttons Std Std Std Std Std Std Privacy Button Std Std Std Std Std Std Privacy Override Std Std Std Std Std Std Privacy Release Button Std Std Std Std Std Std Private CO Lines Std Std Std Std Std Std Release Button Std Std Std Std Std Std Release/Answer Button Std Std Std Std Std Std Remote Retrieval of Held Calls Std Std Std Std Std Std Repeat Last Number Dialed Std Std Std Std Std Std Ringing Line Preference Std Std Std Std Std Std Saved Number Redial Std Std Std Std Std Std Speakerphone Opt Opt Opt Opt Opt Opt Station Speed Dial Numbers 40 40 40 40 40 40 Two Color LEDs – DKT Std Std Std Std Std Std User Programmable Feature ButtonsStd Std Std Std Std Std Table 5 Strata DK Station Feature Availability (continued) FeatureDK14DK40iDK424 RCTUADK424 RCTUBA/BBDK424 RCTUC/DDK424 RCTUE/F Std = Standard Opt = Optional N/A = Not Available
System Overview System Administration Tools 10Strata DK Feature Description 5/99 System Administration Tools Important and time-saving installation and support tools are available for use with Strata DK systems. Installation and support is easier and more efficient for both Toshiba dealers and end users. These PC software programs are easy to use with a menu-driven format and help screens. DKQuote DKQuote is an automated Strata DK system configuration software package that makes it easy for you to determine which system components you need for configuration of a Strata DK system. Use it for original installation or add-ons. DKQuote is like an on-line worksheet that serves as a checklist that even tells you in which slot to install circuit cards. You can insert your own prices that are password protected. It is great for: ©Sales representatives preparing a bid using Strata DK14, DK40i, or DK424 systems. ©Operations personnel ordering equipment. ©Technicians doing installation planning. This software package runs on your 486 or faster IBM-compatible PC with Windows 95. DKAdmin DKAdmin, a Strata DK14, DK40i, DK424 system programming and administration software package, provides all the functions of DKBackup, plus it easily and efficiently enables you to do off-line system programming from an IBM-compatible Pentium® PC with DOS 6.2 or above. With DKAdmin you can: ©Query the Strata DK system for all or specific programming functions. ©Display or change all information for a single station, such as Toll Restriction Class, Auto Busy Redial (ABR), Busy Override, telephone LCD names, and Speed Dial. NoteQueries and changes can be done by selecting from a program table, feature table, or station ID/range/user name table. ©Change programming for a range of stations for the same function or for specific individual stations. ©Save the complete Strata DK configuration programming information in a disk file on a PC the same way as DKBackup. This saves customer data such as Speed Dial, numbering plan, ringing assignments, station options, and LCD messages. ©Save certain programming changes as templates for later use with the transfer data function. This is valuable in re-creating a specific customer’s saved data for reloading, using file upload capabilities. This also enables you to build a library of standard types of installations for use in new installations minimizing programming effort. DKAdmin requires the DKAdmin (red) copy-protection key and is not compatible with the DKBackup (green) copy-protection key. Using the backup function built into DKAdmin, the system configuration program options and customer data is retrieved from the processor. The options and customer data are saved in a file on your IBM-compatible PC, which is connected to the system using a PIOU, PIOUS, RSSU, RSIU, TSIU (DK40i), or WSIU (DK14).
System Overview System Administration Tools Strata DK Feature Description 5/9911 DKAdmin then enables you to add or change customer data (both system-wide programming and individual-station settings) using a PC independent of the Strata DK system. Password protection enables multiple levels of access, so some users can only edit and change selected items in the Strata DK database, while others can change all programs and station settings. For example, DKAdmin provides a station administration menu that enables the end user to add, delete, or change any Strata DK feature on a user’s telephone, such as telephone flexible buttons, Speed Dial numbers, station class of service, station user LCD names, LCD messages, and more. Using the restore function built into DKAdmin, the new data can be restored to the Strata DK from the PC file, changing the customer program options and customer data, locally on-site or remotely over telephone lines and modems. DKAdmin makes it easy to maintain and update the end-user’s system and provides an efficient way to backup and restore their current database. The DKAdmin software is easy to use with a menu-driven spreadsheet format and help screens. DKBackup DKBackup is a Strata DK software package, which enables you to retrieve system configuration program options (Speed Dial, numbering plan, ringing assignments, and station options) from the system processor. It also saves the data in a file on your IBM-compatible PC (386/486 or faster with DOS 6.2 or above), which is connected to the system using a PIOU, PIOUS, RSSU, RSIU, TSIU (DK40i) or WSIU (DK14). Customer data can be restored to the Strata DK by sending the data from the PC file to the new initialized system, locally (on-site) or remotely, over telephone lines and modems. The backup procedure can be performed for the whole customer database or selected individual parts (programming options, System Speed Dial, Station Speed Dial, voice mail codes, user names, Call Forward status, Message Waiting status, and Lost Call Caller ID and ANI telephone numbers). DKBackup provides an efficient way to backup and restore the customer’s database. It also makes an easy installation tool and is especially useful for providing software upgrades without having to manually re-program everything. It is easy to use because of its menu-driven spreadsheet format and help screens. The software is available on a 3.5-inch floppy diskette operating in conjunction with the DKBackup (green) copy- protection key which plugs into your 25-pin PC printer port. StrataControl StrataControl is a Windows-based PC tool designed to make simple system programming changes to Strata DK40i and DK424 digital business telephone systems easy for end users. StrataControl enables users to download information from their Strata DK system and make programming changes using their PC. When the changes are completed, they are uploaded and implemented in their Strata DK system. Both direct connection and modem access are available, so customers have the added advantage of configuring systems remotely. StrataControl enables customers to manage and store system programming information for multiple systems in separate files. If the customer has multiple Strata DK systems, all of the systems can be administered from the same StrataControl application. StrataControl provides the ability to modify programming in the following categories.
System Overview System Administration Tools 12Strata DK Feature Description 5/99 System Administration ©Auto Attendant ©Operating parameters ©Account Codes ©ACD ©Call Park ©Long distance parameters ©Serial output parameters Station Administration ©Button assignments on telephones, add-on modules, DSS consoles, and Attendant consoles ©Station group options ©Station operating parameters ©Station general options ©Standard telephone options Customer Data ©Name assignments to extensions, CO lines, page groups, pick-up groups, and hunt groups ©ACD functionality ©Data station hunting Printing and Output ©Keystrips according to telephone station programming (prints on blank 2000-series DKT keystrip stock available from Toshiba) ©Digital Telephone User Guide ©Custom Quick Reference Telephone Guide based upon station features and options assigned within the system ©Extension lists CO Line Administration ©CO line names ©Ringing assignments Important!StrataControl enables self-administration of the simpler aspects of programming and maintenance. It does not contain and is not designed to accommodate the complete installation and maintenance functions that the DKAdmin package provides. StrataControl is designed for the end user and DKAdmin is designed for the trained service technician.
System Overview System Administration Tools Strata DK Feature Description 5/9913 Keyprint 2000 Keyprint 2000, a keystrip printing software package, creates and prints custom button label keystrips for 2000-series 10 or 20-button digital telephones. It runs on a 386 or faster PC with DOS 3.3 and above and prints on laser or 24-pin dot matrix printers. The software supports hundreds of different printers from lasers to dot matrix. It prints three keystrips per sheet on the DKT 2000-series blank keystrip stock for output to small or large groups of custom keystrips. It is easy to use with a menu driven format. You can display, change, and store keystrip layouts to create a database of many keystrip varieties. Keyprint 2000 is available on a copy-protected 3.5-inch floppy disk. Strata AirLink Wireless Manager The Strata AirLink™ Wireless Telephone System includes the Strata AirLink Manager administration software that configures the wireless system and handset features on the controller. The software runs diagnostics and enables the System Administrator to check Base Station status and remove or restore service to the Base Stations. It also reports alarm conditions and provides traffic statistics on Base Station channel usage throughout the system. Available on 3.5-inch floppy disks, the software application runs under Microsoft Windows on an IBM-compatible Personal Computer (PC). It is easy to use with a menu-driven format.
System Overview System Administration Tools 14Strata DK Feature Description 5/99
Strata DK Feature Description 5/9915 Features2 System Features This section describes the system features for the Strata DK14, DK40i, and DK424. The features apply to all these systems, except where noted.
Features System Features 16Strata DK Feature Description 5/99 Account Codes Account Codes are 4~15 digits in length and are often used for cost allocation. The codes are printed on a Station Message Detail Recording (SMDR) printout with other call details, so that the customer can identify all calls associated with a specific account code. Forced Account Codes can be required on selected CO lines, which forces the assigned stations to enter those account codes. Stations without the Forced Account Code feature can voluntarily enter account codes on any incoming or outgoing call over any CO line. While account codes can also be entered on incoming calls, the entry cannot be forced on these calls. The Strata DK14, DK40i, and DK424 systems can have up to 300 Verifiable Account Codes which can be forced or voluntary. DK424 systems with RCTUE/F processors can have up to 500 Verifiable Account Codes. Stations and CO lines can have one of four possible account code features: ©Forced Account Codes ©Voluntary Account Codes ©Forced Verifiable Account Codes ©Voluntary Verifiable Account Codes If Verifiable Account Codes are forced, the Strata DK system verifies the code entered by the user before it authorizes the call. Verifiable Account Codes can be set up in two ways: ©All digits in the code can be verified. With this method, 300 (or 500 with RCTUE/F) specific account codes can be verified. For example, if a 4-digit code is used, the system can verify 300 specific 4-digit numbers. If a 9-digit code is used, the system can verify 300 specific 9-digit numbers. ©The first “portion” of the code can be verified. This enables 300 specific verifiable “prefixes,” which can then enable thousands of “partially” Verifiable Account Codes. For example, with a 5-digit code, there could be 300 verifiable 3-digit prefixes: 100 _ _, which verifies 10000, 10001, 10002, ... 10099 (100 codes) 101 _ _, which verifies 10100, 10101, 10102, ... 10199 (100 codes) 102 _ _, which verifies 10200, 10201, 10202, ... 10299 (100 codes) • • • 299 _ _, which verifies 29900, 29901, 29902, ... 29999 (100 codes) Each of the 300 verifiable prefixes partially verifies 100 codes, for a total of 30,000 partially verifiable codes. This is an important capability to ensure valid accounts are being used while allowing freedom to use sub-accounts for specific allocation of the call. System Availability Standard on Strata DK14/DK40i/DK424