Panasonic Kx-Td500 Features Guide
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CFeatures Guide 72 Features Guide Call Transfer, Screened - to TIE DescriptionAllows the PT user to transfer a call (intercom, CO, TIE) to an outside party via TIE line after announcing it to the destination party. Conditions¥Class of Service Class of Service programming determines the extensions that can per- form this feature. ¥CO-TIE call If a CO call is transferred to the destination party via TIE line, a CO-to- TIE call is established and the call duration is restricted by the System Timer ÒCO-to-CO Line Call Duration Time (1-64 min.).Ó Programming References System Programming................................Installation Manual, Section 4 4.2.3 System - Class of Service Ñ Transfer to CO Ñ Trunk Group Setting 4.2.4 System - System Timer Ñ CO-to-CO Line Call Duration Time (1-64 min.) Feature ReferencesTIE LINES Released Link Operation Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Transfer, Screened - to TIE Line
Features GuideC Features Guide 73 Call Transfer, Unscreened Ð to Station DescriptionAllows the extension user to transfer a call (intercom, CO, TIE) to an extension user without announcing it. After dialing the destina- tion extension number, the extension user can replace the handset. Conditions¥Music on Hold or Ringback Tone If ÒMusic on HoldÓ is enabled, music is sent to the caller while being transferred. It is system programmable whether to send ringback tone or ÒMusic on HoldÓ to the caller. ¥Transfer Recall Destination If the call (either extension or outside) transferred to the destination party is not answered within a specified period of time (Transfer Recall Time), it may ring an Operator Group extension instead of the exten- sion who originally transferred it. This is determined by System Programming. ¥Automatic Disconnection If there is no answer for 30 minutes after ÒTransfer RecallÓ starts, the line will be disconnected. ¥Remote Administration Any extension user can transfer a call to the Remote resource (Modem) for Remote Administration. ¥Camp-on Transfer When the transfer destination party is busy, the call is put in waiting status. If the destination party remains busy or does not answer the call within a specified period of time (Transfer Recall Time), the call will ring back the extension who transferred the call. ¥Ringing Pattern A transferred call will ring following the regular ringing pattern depending on the type of call being transferred. ¥ During a call transfer to the Remote Resource (Modem) or a UCD group, a confirmation is not emitted after dialing the FDN for the Remote Resource or a UCD Group. Programming References System Programming................................Installation Manual, Section 4 4.2.4 System - System Timer Ñ Transfer Recall Time (0-48 rings) 4.2.7 System - System Option Ñ (1) Sound source during transfer Ñ (6) Transfer recall destination Feature ReferencesReleased Link Operation Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Transfer Ñ to Station
CFeatures Guide 74 Features Guide Call Transfer, Unscreened - to TIE DescriptionAllows any extension user to transfer a call (intercom, CO, TIE) to an outside party via TIE line without announcing it. Conditions¥Class of Service Class of Service programming determines the extensions that can per- form this feature. ¥CO-TIE call If a CO call is transferred to the destination party via TIE line, a CO-to- TIE call is established and the call duration is restricted by the System Timer ÒCO-to-CO Line Call Duration Time (1-64 min.).Ó Programming References System Programming................................Installation Manual, Section 4 4.2.3 System - Class of Service Ñ Transfer to CO Ñ Trunk Group Setting 4.2.4 System - System Timer Ñ CO-to-CO Line Call Duration Time (1-64 min.) Feature ReferencesTIE LINES Released Link Operation Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Transfer, Unscreened - to TIE Line
Features GuideC Features Guide 75 Call Waiting DescriptionUsed to inform a busy extension that another call is waiting. The busy extension can answer the second call by disconnecting the current call or placing it on hold. This feature can be activated or deactivated by dialing the appropriate feature number. Conditions¥ The Call Waiting tone is generated at the busy extension which is engaged in a call (extension, outside, conference), when an outside call or a doorphone call comes in on the busy extension or when another extension caller executes Busy Station Signaling (BSS) to the busy extension. ¥Call Waiting Tone Selection For PT users, two types of call waiting tones (see the Chart below) are provided to prevent them from missing the tone. A Call Waiting Tone type can be selected either by Station or System Programming. ¥BSS / OHCA / Whisper OHCA If an extension user dials Ò1Ó while hearing a busy tone, BSS or OHCA or Whisper OHCA may be activated at the called extension. This is determined by the following conditions. *1: OHCA (Off-Hook Call Announcement) is activated when the called extension is KX-T7130, KX-T7235 or KX- T7436. *2: Whisper OHCA is activated when both calling and called extensions are using one of the KX-T7400 series PT. Tone 1 15 s Tone 2 5 s Outside Call Extension Call COS-OHCA assignment Disable EnableCall Waiting setting OFF ON 01 BSS BSS2 BSS OHCA *1®BSS3 BSS W-OHCA *2 ®OHCA®BSS Called extension Calling extension
CFeatures Guide 76 Features Guide ¥Data Line Security Setting Data Line Security temporarily cancels Call Waiting which has been turned on by an extension user. ¥ BSS, OHCA and Whisper OHCA do not function at a DN type PT. ¥ ÒCall WaitingÓ does not function, when only one PDN button is assigned on a DN type PT. Programming References System Programming................................Installation Manual, Section 4 4.2.2 System - Numbering Plan Ñ (45) Call Waiting Set/Cancel 4.2.3 System - Class of Service Ñ Off-Hook Call Announcement (OHCA) 4.4.2 Line - Extension Line Ñ Call Waiting Tone Type Station Programming...........................................User Manual, Section 2 Call Waiting Tone Type Assignment Feature ReferencesBusy Station Signaling (BSS) Data Line Security Off-Hook Call Announcement (OHCA)Off-Hook Call Announcement Ringing, Delayed (OHCA), Whisper Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Waiting
Features GuideC Features Guide 77 Call Waiting from Central Office DescriptionDuring a conversation, a call waiting tone offered by the local Central Office informs the extension user of another incoming call that is waiting. He or she can answer the new call by placing the current call on hold. Conditions¥ This is an optional telephone company service. For more information, consult the local telephone company. Programming References No programming required. Feature ReferencesNone Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Waiting from Central Office
CFeatures Guide 78 Features Guide Caller ID Service DescriptionProvides the display PT user with a callerÕs information, such as name and telephone number, sent from the Central Office over the CO line assigned to receive Caller ID service calls. Conditions¥ A special arrangement is required with the telephone company to uti- lize the Caller ID Service. ¥Hardware Requirements To utilize this feature, the ELCOT card (KX-TD50180) and Caller ID card (KX-TD193) are required. ¥Caller ID Number and Name Registration Up to 1000 entries of number and name for Caller ID Service can be programmed either by User or System Programming. ¥Tenant Service If ÒTenant ServiceÓ is employed, up to 2000 entries of number and name for Caller ID Service can be shared among each tenant under the condition of up to 1000 entries per tenant. ¥ If neither the telephone number nor the name is stored in the Caller ID Table, the number sent from Caller ID service is displayed. ¥ If the network provides a telephone number only, the system searches for the matching name for the number from the Caller ID Table and displays both of them. ¥Call Log, Incoming A Caller ID information is recorded in the Call Log of a display DPT (KX-T7230, KX-T7235, KX-T7433, KX-T7436) either automatically or manually. ¥ A display PT with one-line readout (KX-T7431 and display APTs) will show either the name or the number at a time. To alternate the display, press the key. ¥Initial Display Selection If Caller ID is available, the initial display (Caller ID or CO Line Name) is determined either by Station or System Programming. Caller ID Detection is set by System Programming (Section 4.1.1.5 Configuration- Slot Assignment - Card Properties (ELCOT) ÒCaller ID DetectionÓ in the Installation Manual). CO Line Name can be changed by System Programming (Section 4.4.1 Line - Trunk Line, ÒNameÓ in the Installation Manual). ¥Display Selection During a Call During a call, the extension user can alternate the display (Caller ID or CO Line Name) by pressing the SHIFT or Ò Ó button. Connection References Installation..................................................Installation Manual, Section 2 2.5.2 ELCOT card (KX-TD50180) 2.7.3 Caller ID card (KX-TD193)
Features GuideC Features Guide 79 Programming References System Programming................................Installation Manual, Section 4 4.1.1.5 Configuration - Slot Assignment - Card Properties (ELCOT) Ñ Caller ID Detection 4.2.7 System - System Option Ñ (12) Automatic adjustment of the clock using Caller ID info Ñ (37) LCD Display Mode while CO talking 4.4.1 Line - Trunk Line Ñ Name 4.4.2 Line - Extension Line Ñ Initial Display Selection Ñ Call Log Incoming Overwrite Mode Lock Password 4.5.10 Features - Caller ID Modification Ñ Local Call Area Code Digits to delete Number to be added Ñ Long Distance Call Digits to delete Number to be added 4.5.11 Features - Caller ID Registration 4.10.2 Maintenance - SMDR Ñ Priority of Caller ID information User Programming...............................................User Manual, Section 3 [006] Caller ID Dial Set [007] Caller ID Name Set Station Programming...........................................User Manual, Section 2 Initial Display Selection Feature ReferencesCall Log, Incoming Operation ReferencesSpecial Display Features ..................................User Manual, Section 4.5 Call Information Display Call Log, Incoming
CFeatures Guide 80 Features Guide Calling Party Control (CPC) Signal Detection DescriptionThe Calling Party Control (CPC) Signal is an on-hook indication (disconnect signal) sent from the Central Office when the tele- phone is hung up at the other end. To maintain efficient utilization of CO lines, the system monitors their state and when CPC Signal is detected from a line, the system disconnects the line and alerts the extension with a reorder tone. Conditions¥ This feature is enabled or disabled on incoming and outgoing CO calls separately by System Programming. ¥CPC Signal Detection on outgoing outside calls Generally CPC Signal Detection works on incoming CO calls, and does not work on outgoing CO calls (except once they are placed on Call Hold, Exclusive Call Hold or Consultation Hold). In this case, if the extension user remains off-hook after the completion of an outgo- ing CO call, the system does not release all the switches used to estab- lish the connection. The connected CO line will continue to be in use. To prevent this, it is programmable to make CPC Signal Detection work on outgoing outside calls. Note:Some Central Offices (CO) may send CPC-like signals during the dialing sequence and an attempt to make a call may be terminated. If your CO sends such signals, it is recommended to make CPC Signal Detection work on outgoing outside calls. ¥Digits Restriction in CO Talk mode If your Central Office does not send CPC-like signals, it is effective to limit the number of dialing digits permitted during an outside call by the program ÒDigits Restriction in CO Talk modeÓ of Class of Service programming to prevent unauthorized calls. ¥ If a CPC Signal is detected during a Conference call, the line is discon- nected and the remaining two parties resume the call. ¥ If a CPC Signal is detected during a DISA call, the line is disconnected. Programming References System Programming................................Installation Manual, Section 4 4.2.3 System - Class of Service Ñ Digits Restriction in CO Talk mode 4.4.1 Line - Trunk Line Ñ CPC Signal OUT Detection, Detection Time IN Detection, Detection Time Feature ReferencesNone Operation ReferencesNot applicable.
Class of Service (COS) DescriptionUsed to define a set of services available to the extension user. Up to 96 different types of Class of Service can be established by System Programming. Each extension is assigned a Class of Service number by System Programming. The programmable items are shown below: Conditions¥Walking COS The extension user can make a toll call at other lower level COS exten- sions (toll/outward restricted) by employing his/her own higher level COS temporarily. Programming References System Programming................................Installation Manual, Section 4 4.2.3 System - Class of Service 4.4.2 Line - Extension Line Ñ COS No. Feature ReferencesWalking COS Operation ReferencesNot applicable. Features GuideC Features Guide 81 Account Code Mode: Optional/Verify-Toll/Verify-All Automatic Hold: Enable/Disable Call Forwarding Follow Me : Enable/Disable Call Forwarding to CO : Enable/Disable Call from TRS (Toll Restriction) Level 7 Extension: Enable/Disable Digits Restriction in CO Talk Mode : Unrestricted/1-15 digits DND (Do Not Disturb) Override : Enable/Disable Executive Busy Override : Enable/Disable Executive Busy Override Deny: Enable/Disable Off-Hook Call Announcement (OHCA): Enable/Disable Released Link Operation: Enable/Disable SDN COS: Owner Extension/PDN Switching Day/Night Mode : Enable/Disable Time Limit of Outside Calls : Yes/No Transfer to CO : Enable/Disable TRS (Toll Restriction) Level Ð Day/Night : 1-8 Trunk Group Setting, Day/Night : Trunk Group 01-48