Panasonic Kx-Td500 Features Guide
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DIGITAL SUPER HYBRID SYSTEM Features Guide Model No.KX-TD500 Please read this manual before connecting the Digital Super Hybrid System.
Introduction ii About this Features Guide This Features Guide is designed to serve as an overall features reference for the Panasonic Digital Super Hybrid System, KX-TD500. It explains what the KX-TD500 System can do, and how to obtain the most out of its many features and capabilities. Terms used in this Features Guide Connection References Lists any additional hardware required to use the feature. Refer to Section 2 ÒInstallationÓ in the Installation Manual for detailed information. Programming References The related and required programming titles are noted for your reference. System Programmingshould be done with a PC. Refer to Section 4 ÒSystem ProgrammingÓ in the Installation Manual for detailed information. Station Programmingis individual programming executed by each Proprietary Telephone (PT) user at his or her own PT. They can customize their PTs based on their personal needs. Refer to Section 2 ÒStation ProgrammingÓ in the User Manual for detailed informa- tion. Feature References The related feature titles described in this Features Guideare noted for your reference. Operation References The operation required to implement the feature is noted for your reference. Refer to Section 4 ÒStation Features and OperationÓ in the User Manual for detailed information. Copyright: This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME). You may print out this manual solely for internal use with TD500. Except above, you may not reproduce this manual in any form, in whole or part, without the prior written consent of KME and its licensee. C Kyushu Matsushita Electric Co., Ltd. 1999
Introduction iii About the other manuals Along with this Features Guide, the following manuals are available to help you install, program, and use the KX-TD500 System: Installation Manual Provides instructions for installing the hardware and programming the system. User Manual Designed for users of Digital Super Hybrid System, KX-TD500. The focus is Digital Proprietary Telephones (DPTs), Digital DSS Consoles, Single Line Telephones (SLTs) and their features.
Contents iv AAbsent Message Capability ................................................................ 2 Account Code Entry ........................................................................... 3 Alternate Calling Ð Ring / Voice ........................................................ 5 ANSWER and RELEASE buttons Operation .................................... 6 Answering, Direct Trunk .................................................................... 7 Automatic Callback Busy (Camp-On) ............................................... 8 Automatic Configuration .................................................................... 9 Automatic Hold Ð All Calls ................................................................ 10 Automatic Hold Ð Trunk .................................................................... 11 Automatic Route Selection (ARS) ..................................................... 12 Automatic Station Release ................................................................. 17 BBackground Music (BGM)................................................................. 18 Background Music (BGM) Ð External ............................................... 19 Bilingual Display ................................................................................ 20 Busy Lamp Field ................................................................................ 21 Busy Station Signaling (BSS) ............................................................ 22 Button, Direct Station Selection (DSS).............................................. 23 Button, Flexible .................................................................................. 24 BUTTON, LINE ACCESS Ð SUMMARY ........................................ 26 Group-CO (G-CO)...................................................................................... 27 INTERCOM (ICM) .................................................................................... 29 Loop-CO (L-CO) ........................................................................................ 30 Primary Directory Number (PDN) ............................................................. 32 Secondary Directory Number (SDN) ......................................................... 34 Single-CO (S-CO) ...................................................................................... 36 Buttons on Proprietary Telephones .................................................... 38 CCALL FORWARDING FEATURES Ð SUMMARY ......................... 41 Call Forwarding Ð All Calls ............................................................... 42 Call Forwarding Ð Busy ..................................................................... 44 Call Forwarding Ð Busy / No Answer ................................................ 46 Call Forwarding Ð Follow Me ............................................................ 48 Call Forwarding Ð No Answer ........................................................... 49 Call Forwarding Ð to CO/TIE ............................................................ 51 Call Hold Ð Station ............................................................................. 53 Call Hold Ð Trunk............................................................................... 54 Call Hold, Exclusive Ð Station ........................................................... 55 Call Hold, Exclusive Ð Trunk ............................................................. 56 Call Hold Retrieve Ð Station .............................................................. 57 Call Hold Retrieve Ð Trunk ................................................................ 58 Call Log, Incoming............................................................................. 59 Call Park ............................................................................................. 62 CALL PICKUP FEATURES Ð SUMMARY ..................................... 63 Call Pickup, CO Line ......................................................................... 64
Contents v Call Pickup, Directed ......................................................................... 65 Call Pickup, Group ............................................................................. 66 Call Pickup Deny................................................................................ 67 Call Splitting....................................................................................... 68 CALL TRANSFER FEATURES Ð SUMMARY ............................... 69 Call Transfer Ð to CO ......................................................................... 70 Call Transfer, Screened Ð to Station ................................................... 71 Call Transfer, Screened Ð to TIE ........................................................ 72 Call Transfer, Unscreened Ð to Station............................................... 73 Call Transfer, Unscreened Ð to TIE.................................................... 74 Call Waiting ........................................................................................ 75 Call Waiting from Central Office ....................................................... 77 Caller ID Service ................................................................................ 78 Calling Party Control (CPC) Signal Detection .................................. 80 Class of Service (COS) ...................................................................... 81 Conference .......................................................................................... 82 Conference, Unattended ..................................................................... 83 Confirmation Tones ............................................................................ 84 Consultation Hold............................................................................... 86 DData Line Security .............................................................................. 87 Delayed Ringing ®Ringing, Delayed .............................................. 214 Dial Tones, Distinctive ....................................................................... 88 Dial Type Selection ............................................................................ 89 Direct In Lines (DIL) ......................................................................... 90 DIL 1 : N Group ................................................................................. 92 Direct Inward Dialing (DID) .............................................................. 93 Direct Inward System Access (DISA)................................................ 96 Direct Station Selection (DSS) Button ®Button, Direct Station Selection (DSS) ....................................................................... 23 Directed Call Pickup ®Call Pickup, Directed.................................. 65 Display, Call Information ................................................................... 101 Display, Date and Time ...................................................................... 103 Display, Self-Extension Number ........................................................ 104 Display Contrast Adjustment.............................................................. 105 Do Not Disturb (DND)....................................................................... 106 Do Not Disturb (DND) Override ....................................................... 108 Door Opener ....................................................................................... 109 Doorphone Call .................................................................................. 110 DSS Console....................................................................................... 111 EElectronic Station Lockout ................................................................. 113 Emergency Call .................................................................................. 114 End-to-End DTMF Signaling (Tone Through) .................................. 115
Contents vi Exclusive Hold ®Call Hold, Exclusive Ð Station / Trunk ............... 55 / 56 Executive Busy Override Ð Barge-in ................................................. 116 Executive Busy Override Ð Extension ............................................... 117 Executive Busy Override Deny .......................................................... 118 EXTENSION GROUP Ð SUMMARY............................................... 119 Automated Attendant (AA) Group.......................................... 122 Operator Group ....................................................................... 123 Ring Group .............................................................................. 126 Station Hunting Group (Circular) ........................................... 127 Station Hunting Group (Terminate) ........................................ 128 Uniform Call Distribution (UCD) Group ............................... 129 Voice Mail (VM) Group.......................................................... 138 External Feature Access ..................................................................... 139 External Modem Control .................................................................... 140 EXtra Device Port (XDP)................................................................... 142 FFlash ................................................................................................. 143 Flexible Button ®Button, Flexible ................................................... 24 Flexible Numbering ............................................................................ 144 Floating Station .................................................................................. 147 Full One-Touch Dialing...................................................................... 149 GGroup Call Pickup ®Call Pickup, Group......................................... 66 Group-CO (G-CO) Button ®Button, Group-CO (G-CO) ................ 27 HHandset / Headset Selection ............................................................... 150 Handset Microphone Mute ................................................................ 151 Hands-free Answerback...................................................................... 152 Hands-free Operation ......................................................................... 153 Hold Recall ......................................................................................... 154 Host PBX Access................................................................................ 155 IInter Office Calling ............................................................................ 156 Intercept Routing ................................................................................ 158 LLast Number Redial ®Redial, Last Number .................................... 208 LED Indication ................................................................................... 159 Limited Call Duration ........................................................................ 160 Line Preference Ð Incoming (No Line / Prime Line / Ringing Line) 161 Line Preference Ð Outgoing (Idle Line / No Line / Prime Line) ....... 163 Live Call Screening (LCS) ................................................................. 165 Local Alarm ........................................................................................ 167 Lockout ............................................................................................... 169 Log-In / Log-Out ................................................................................ 170 Loop-CO (L-CO) Button ®Button, Loop-CO (L-CO) .................... 30
Contents vii MManager Extension ............................................................................. 172 Message Waiting................................................................................. 173 Microphone Mute ............................................................................... 174 Mixed Station Capabilities ................................................................. 175 Music on Hold .................................................................................... 176 NNight Service ...................................................................................... 177 OOff-Hook Call Announcement (OHCA) ............................................ 179 Off-Hook Call Announcement (OHCA), Whisper ............................. 181 Off-Hook Monitor ............................................................................. 183 Off Premise Extension (OPX) ............................................................ 184 One-Touch Dialing ............................................................................. 185 One-Touch Transfer ............................................................................ 186 Operator Call ...................................................................................... 187 Outgoing Message (OGM) ................................................................. 188 Outgoing Message (OGM) Group...................................................... 190 PPAGING FEATURES Ð SUMMARY ................................................ 191 Paging Ð All ........................................................................................ 192 Paging Ð External ............................................................................... 193 Paging Ð Group................................................................................... 194 Paging Deny ....................................................................................... 195 Paralleled Telephone........................................................................... 196 Pause Insertion, Automatic ................................................................. 198 PDN Call ............................................................................................ 199 Phantom Extension ............................................................................. 200 Pickup Dialing (Hot Line) .................................................................. 201 Power Failure Re-start ........................................................................ 202 Power Failure Transfer ....................................................................... 203 Privacy, Automatic ............................................................................. 204 Privacy Release .................................................................................. 205 Pulse to Tone Conversion ................................................................... 206 QQuick Dialing ..................................................................................... 207 RRedial, Last Number........................................................................... 208 Redial, Saved Number ....................................................................... 209 Released Link Operation .................................................................... 210 Remote Station Feature Control ........................................................ 211 Remote Station Lock Control............................................................. 213 Ringing, Delayed ................................................................................ 214 Ringing, Discriminating ..................................................................... 215 Ringing Tone Selection ...................................................................... 216 Ringing Transfer ................................................................................ 217 SSaved Number Redial ®Redial, Saved Number .............................. 209 Screened Call Transfer Ð to Station ®Call Transfer, Screened Ð to Station .................................. 71
Contents viii Screened Call Transfer Ð to TIE ®Call Transfer, Screened Ð to TIE........................................ 72 Secret Dialing ..................................................................................... 218 Single-CO (S-CO) Button ®Button, Single-CO (S-CO) ................. 36 SPECIAL DISPLAY FEATURES Ð SUMMARY................................. 219 Call Directory - Extension Dialing..................................................................... 220 Call Directory - Station Speed Dialing .............................................................. 221 Call Directory - System Speed Dialing .............................................................. 222 Call Forwarding / Do Not Disturb ..................................................................... 223 Call Log, Outgoing ............................................................................................. 224 System Feature Access Menu ............................................................................. 225 STATION HUNTING Ð SUMMARY ................................................ 226 Station Message Detail Recording (SMDR) ...................................... 227 Station Program Clear ........................................................................ 230 Station Programming .......................................................................... 231 Station Programming Data Default Set .............................................. 232 Station Speed Dialing ......................................................................... 233 System Data Default Set .................................................................... 234 System Programming and Diagnosis with Personal Computer ......... 235 System Speed Dialing ........................................................................ 237 TTenant Service .................................................................................... 238 TIE LINES Ñ SUMMARY ............................................................... 240 TIE LINES Ñ Calling from TIE to TIE ........................................................... 245 TIE LINES Ñ Calling from TIE to CO ............................................................ 248 TIE LINES Ñ Calling from CO to TIE ............................................................ 250 TIE LINES Ñ Alternate Routing ...................................................................... 252 Time-Out, Variable ............................................................................. 254 Timed Reminder (Wake-Up Call) ..................................................... 256 Timed Reminder, Remote (Wake-Up Call) ........................................ 258 Toll Restriction .................................................................................. 259 Toll Restriction for Special Carrier Access ........................................ 265 Toll Restriction Override by Account Code Entry ............................. 266 Toll Restriction Override for System Speed Dialing ......................... 268 Traffic Measurement .......................................................................... 269 Trunk Access, Direct .......................................................................... 270 Trunk Access, Idle .............................................................................. 271 Trunk Access, Individual Trunk ......................................................... 272 Trunk Access, Trunk Group ............................................................... 273 Trunk Answer From Any Station (TAFAS) ...................................... 274 Trunk Busy-out ................................................................................... 275 Trunk Connection Assignment Ð Outgoing........................................ 277 Trunk Group ....................................................................................... 278
Contents ix Trunk Route Control........................................................................... 279 Two-Way Recording into the Voice Mail ........................................... 280 T-1 Carrier .......................................................................................... 281 UUnattended Conference ®Conference, Unattended ......................... 83 Unscreened Call Transfer Ð to Station ®Call Transfer, Unscreened Ð to Station .............................. 73 Unscreened Call Transfer Ð to TIE ®Call Transfer, Unscreened Ð to TIE ................................... 74 User Programming.............................................................................. 283 VVolume Control Ð Speaker/Handset Receiver/Headset/Ringer .......... 284 VPS INTEGRATION Ð SUMMARY ................................................ 285 Automated Attendant (AA) Service Integration................................................. 287 DPT Integration .................................................................................................. 290 Inband Integration .............................................................................................. 292 Voice Mail (VM) Service Integration................................................................. 294 WWalking COS ...................................................................................... 300 Walking Station ................................................................................. 301
Features Guide This manual describes every basic, optional, and programmable feature in alphabetical order. It also provides information about the conditions, connection references, programming required, related features, and operation for every feature.