Panasonic Kx-Td500 Features Guide
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Conference DescriptionThe system supports 3-party conference calls which include out- side and/or inside parties. During a 2-party conversation, the extension user can add a third party to their conversation, thereby establishing a conference. Conditions¥Conference call arrangements A conference call can be one of the following three arrangements: 1-inside and 2-outside; 2-inside and 1-outside; and 3-inside. ¥Conference trunk Up to eight conference calls are available simultaneously at a time by default. If the optional TSW Conference Expansion card is installed, up to 64 conference calls are available simultaneously. ¥Executive Busy Override, Privacy Release A 3-party call is also established by Executive Busy Override or Privacy Release. ¥Confirmation tone When a 2-party call is changed to a 3-party conference call or vice versa, a confirmation tone is sent to all three parties. Eliminating the tone is programmable. ¥CONFERENCE button If CONFERENCE button is not provided on a PT, it can be assigned to a flexible (CO, DSS, PF) button by Station, User or System Programming. ¥Call Splitting During a 3-party conference call, the conference originator can talk to either one of other two parties alternately by pressing the TRANSFER button (for PT user) or flashing the switchhook (for SLT user). In this case, the PT user is connected with the latter party first and the SLT user is connected with the previous party first. Programming References System Programming................................Installation Manual, Section 4 4.2.7 System - System Option Ñ (8) Confirmation Tone for Override, Barge-in and Conference 4.4.2 Line - Extension Line Ñ Flexible CO/PF Key Assignment 4.4.3 Line - DSS Console Ñ Flexible DSS/PF Key Assignment User Programming...............................................User Manual, Section 3 [005] Flexible CO Button Assignment Station Programming...........................................User Manual, Section 2 Flexible Button Assignment Ð Conference (CONF) Button Feature ReferencesCall Splitting Conference, Unattended Executive Busy Override Privacy Release Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Conference CFeatures Guide 82 Features Guide
Conference, Unattended DescriptionA PT user who originated a conference call with two outside par- ties can leave the conference for a while to allow the other two parties to continue conversation. This is called an Unattended Conference. The conference originator may return to the confer- ence, if desired. Conditions¥Class of Service An Unattended Conference cannot be established unless the extension is allowed to transfer a call to an outside party by COS programming. ¥Call duration limit The duration of an unattended conference is restricted by a system timer. Hold Recall tone Hold Recall tone is sent to the extension user who left the conference 50 seconds before the time-out. Alarm tone An alarm tone is sent to both outside parties three times at 5-second interval 15 seconds before the time-out. The call is disconnected at the time-out unless the extension who originated the Unattended Conference returns to the call. ¥CONFERENCE button If CONFERENCE button is not provided on a PT, it can be assigned to a flex- ible (CO, DSS, PF) button by Station, User or System Programming. Programming References System Programming................................Installation Manual, Section 4 4.2.3 System - Class of Service Ñ Transfer to CO Ñ Trunk Group Setting 4.2.4 System - System Timer Ñ CO-to-CO Line Call Duration Time (1-64 min.) 4.4.2 Line - Extension Line Ñ Flexible CO/PF key Assignment 4.4.3 Line - DSS Console Ñ Flexible DSS/PF Key Assignment User Programming...............................................User Manual, Section 3 [005] Flexible CO Button Assignment Station Programming...........................................User Manual, Section 2 Flexible Button Assignment Ð Conference (CONF) Button Feature ReferencesConference Hold Recall Limited Call Duration Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Conference, Unattended Features GuideC Features Guide 83
Confirmation Tones DescriptionConfirmation tone indicates an action was accepted by the system, and the extension user can proceed to the next operation. At the end of various operations, the extension user can confirm the success of the operation by hearing a confirmation tone. Confirmation tone 1: (a) Indicates that the new setting differs from the previous setting. (b) Set or cancel the Electronic Station Lockout. Confirmation tone 2: (a) Indicates that the new setting is identical to the previous one. (b) In addition, sent when various features are successfully per- formed or accessed. (e.g. Call Hold; Automatic Callback Busy) (c) Sent when accessing external paging equipment. (e.g. Paging Ð All; Paging Ð External) Confirmation tone from external pagers can be enabled or disabled by System Programming. Confirmation tone 3: Sent when a conversation is established just after dialing. For example, when accessing the following features by the feature numbers: ¥ Call Park Retrieve ¥ Call Pickup ¥ Hold Retrieve ¥ Paging Answer ¥ TAFAS Answer This tone can be eliminated by System Programming so that the user can start talking instantly. CFeatures Guide 84 Features Guide 1 s 1 s 1 s
Confirmation tone 4: Sent when a 2-party call is changing to a 3-party call and vice versa. (These are caused by Executive Busy Override, Barge-in, Conference, or Privacy Release.) It is possible to eliminate this tone by System Programming . Conditions¥ Confirmation Tone 1 and 2 are provided to reconfirm the assigned fea- ture. Programming References System Programming................................Installation Manual, Section 4 4.2.1 System - Tenant Ñ External Paging Tone 4.2.7 System - System Option Ñ (8) Confirmation Tone for Override, Barge-in and Conference Ñ (9) Confirmation Tone for Call pickup, Paging Answer, TAFAS Answer, Hold Retrieve and Call Park Retrieve Feature ReferencesNone Operation ReferencesNot applicable. Features GuideC Features Guide 85 1 s
Consultation Hold DescriptionAllows an extension user to place a call on hold temporarily on purpose to transfer it, to make a Conference call, or to perform Call Splitting. A PT usercan place a call on Consultation Hold by pressing TRANSFER or CONF button. An SL T usercan place a call on Consultation Hold by pressing the switchhook lightly only to transfer it. Conditions¥ The following calls cannot be placed on Consultation Hold. Ñ Doorphone calls Ñ Paging ¥ A new incoming call will not come in on the extension which has a call on Consultation Hold. The extension is regarded as busy. ¥Music on Hold When a call (extension/outside) is placed on Consultation Hold, Music on Hold is sent to the caller, if available. ¥Hold Recall If a call on hold is not retrieved in a specific period of time, Hold Recall starts. ¥Automatic Disconnection If a call (extension/outside) placed on consultation hold is not retrieved in 30 minutes, it is disconnected automatically. Programming References System Programming................................Installation Manual, Section 4 4.2.4 System - System Timer Ñ Hold Recall Time (0-240 s) 4.2.7 System - System Option Ñ (2) SLT On-Hook with Consultation Hold Call Feature ReferencesCall Splitting Call Transfer Ð to CO Call Transfer, Screened Ð to Call Transfer, Unscreened Ð to Station Station Conference Conference, Unattended Music on Hold Operation ReferencesNot applicable. CFeatures Guide 86 Features Guide
Features GuideD Features Guide 87 Data Line Security DescriptionOnce Data Line Security is set on the extension, communication between the extension and the other end is protected from any sig- nal such as Call Waiting, Hold Recall and Executive Busy Override. Data equipment or a facsimile may be connected to an extension port so that the extension user can perform data commu- nications. During communication, Data Line Security maintains secure data transmission against tones or interruptions from other extensions. Conditions¥Automatic Privacy Assigning Data Line Security always offers conversation privacy unless Privacy Release is executed. ¥ If one extension in a conversation has set Data Line Security, it applies to the both extensions. Programming References System Programming................................Installation Manual, Section 4 4.2.2 System - Numbering Plan Ñ (44) Data Line Security Set/Cancel 4.4.2 Line - Extension Line Ñ Data Line Mode Feature ReferencesNone Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Data Line Security
DFeatures Guide 88 Features Guide Dial Tones, Distinctive DescriptionThe following four types of dial tone patterns are provided to give information about features activated on the extension. Dial tone 1: Normal dial tone. None of the features listed below are activated. Dial tone 2: Emitted when any one of the features below are set. ¥Absent Message Capability ¥Background Music (BGM) ¥Call Forwarding ¥Call Pickup Deny ¥Call Waiting ¥Data Line Security ¥Do Not Disturb (DND) ¥Electronic Station Lockout ¥Executive Busy Override Deny ¥Paging Deny ¥Pickup Dialing ¥Timed Reminder Dial tone 3: Emitted when performing Account Code Entry. Also sounds when answering Timed Reminder call. Dial tone 4: Emitted when messages are waiting for extension. ConditionsNone Programming References System Programming................................Installation Manual, Section 4 4.2.7 System - System Option Ñ (15) Special dial tone after setting feature Feature References None Operation ReferencesNot applicable. 1 s 1 s 1 s 1 s
Features GuideD Features Guide 89 Dial Type Selection DescriptionUsed to select the desired dialing mode for each CO line regardless of originating call extension (rotary or tone). There are two dialing modes available: DTMF (Dual Tone Multi-Frequency) Mode The dialing signal from an extension, either tone or rotary, is converted to tone dialing. DTMF signals are transmitted to the CO line. Pulse Dial (Rotar y) Mode The dialing signal from an extension, either tone or rotary, is converted to rotary dialing. Rotary pulses are transmitted to the CO line. Conditions¥Pulse to Tone Conversion The extension user can convert the pre-assigned rotary dialing mode to DTMF mode temporarily. DTMF mode cannot be changed to rotary. ¥DISA Either DTMF or rotary dialing can be assigned for the DISA (Direct Inward System Access) outgoing line. With DISA, Pulse to Tone Conversion is not possible. ¥ If a line is assigned Pulse Dial mode, select an appropriate pulse speed, pulse break ratio, and inter-digit pause for the line, if necessary. If a line is assigned DTMF, select an appropriate DTMF duration for the line, if necessary. Refer to Section 4.1.1.1 through 4.1.1.5 ÒPropertiesÓ in the Installation Manual for further information. Programming References System Programming................................Installation Manual, Section 4 4.1.1.1 - 4.1.1.5 Configuration - Slot Assignment - Properties 4.4.1 Line - Trunk Line Ñ Dial Type Feature ReferencesEnd-to-End DTMF Signaling Pulse to Tone Conversion (Tone Through) Operation ReferencesNot applicable.
DFeatures Guide 90 Features Guide Direct In Lines (DIL) DescriptionEnables an incoming CO call to go directly to one or more answer- ing points without assistance of the operator. DIL 1:1puts an incoming CO call to a single destination. Assignable destinations are: (1) Extension (2) Floating Extension Ñ modem (Remote Administration) Ñ external pager (TAFAS) Ñ OGM Group (DISA message) Ñ Extension Group Ñ DIL 1:N Group Ñ Phantom Extension This CO line can be used by multiple extension users to make calls but can be used by only one extension to receive calls. DIL 1:1 can have different destinations for day and night modes (Night Service). Conditions¥ DIL 1:1 to the modem allows the caller to perform remote administra- tion. When receiving incoming calls (TAFAS feature), DIL 1:1 pages an external pager. DIL 1:1 to DISA message allows an external caller to access the system directly (DISA feature). Programming References System Programming................................Installation Manual, Section 4 4.4.1 Line - Trunk Line Ñ Incoming Type Ñ Destination, Day/Night Feature ReferencesNone Operation ReferencesNot applicable.
Features GuideD Features Guide 91 Outline sketch of Direct In Lines (DIL) DIL 1:1 Extension (DN) Floating Extension (FDN) Modem (Remote Maintenance) External Pager (TAFAS) OGM Group (DISA message) Extension Group DIL 1:N Group Phantom Extensions Hunting Group (Terminate) Hunting Group (Circular) Ring Group Operator Group VM (Voice Mail) Group AA (Automated Attendant) Group UCD Group