Panasonic Kx-Td500 Features Guide
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Account Code Entry
DescriptionAn Account Code (max. 10 digits) is used to identify incoming and
outgoing CO calls for accounting and billing purposes.
[For Outgoing CO Calls]
One of the following three Account Code Entry modes is selected
for each extension on a Class of Service basis:
V
erified-All Calls mode:
An extension user must always enter a pre-assigned account code
when making CO calls.
V
erified-Toll Restriction Override mode:
An extension user can enter a pre-assigned account code to over-...](http://img.usermanuals.tech/thumb/58/85355/w64_panasonic-kx-td500-features-guide-v1_d-11.png "Page 12
Account Code Entry
DescriptionAn Account Code (max. 10 digits) is used to identify incoming and
outgoing CO calls for accounting and billing purposes.
[For Outgoing CO Calls]
One of the following three Account Code Entry modes is selected
for each extension on a Class of Service basis:
V
erified-All Calls mode:
An extension user must always enter a pre-assigned account code
when making CO calls.
V
erified-Toll Restriction Override mode:
An extension user can enter a pre-assigned account code to over-...")
Absent Message Capability DescriptionOnce set, this option provides a message, on the display of the call- ing extension, to show the reason for the called extensionÕs absence. Up to nine absent messages, common to all extension users, can be programmed as desired. There are six pre-programmed default absent messages. Note: The Ò%Ó means a parameter to be entered when assigning a mes- sage at individual extension. Conditions¥Absent Messages can be programmed either by User or System Programming. ¥ Setting or canceling an absent message can be done by any extension user but only callers with a display PT can receive the absent message. ¥ An extension user can select only one absent message at a time. A newly assigned absent message overwrites the previous one. ¥ The selected message is displayed every time the extension user (who set the message) goes off-hook. Programming References System Programming................................Installation Manual, Section 4 4.2.2 System - Numbering Plan Ñ (48) Absent Message Set / Cancel 4.5.7 Features - Absent Message User Programming...............................................User Manual, Section 3 [008] Absent Messages Feature ReferencesNone Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Absent Message Capability AFeatures Guide 2 Features Guide Message No. 1 2 3 4 5 6 7-9Message Will Return Soon Gone Home At Ext %%%% Extension number Back at %%:%% Minute Hour Out Until %%/%% Day Month In a Meeting
Account Code Entry DescriptionAn Account Code (max. 10 digits) is used to identify incoming and outgoing CO calls for accounting and billing purposes. [For Outgoing CO Calls] One of the following three Account Code Entry modes is selected for each extension on a Class of Service basis: V erified-All Calls mode: An extension user must always enter a pre-assigned account code when making CO calls. V erified-Toll Restriction Override mode: An extension user can enter a pre-assigned account code to over- ride toll restriction. Option mode: An extension user can enter any account code if needed. [For Incoming CO Calls] Account code entry is optional. Conditions¥ Up to 1000 account codes per system can be assigned by System Programming. These account codes are required when extension users in ÒVerified Ñ All Calls modeÓ or ÒVerified Ñ Toll Restriction Override modeÓ make outside CO calls. ¥Tenant Service If Tenant Service is employed, the affiliation of each account code is determined by System Programming. ¥SMDR The account code is appended to the Station Message Detail Recording (SMDR) call record. If two or more different account codes are entered during a single call: Option mode Only the last entered account code is appended to the SMDR. V erified-All Calls mode The entered account code is appended to the SMDR. ¥Memory Dialing An account code can be stored into Memory Dialing (System / Station Speed Dialing; One-Touch Dialing). ¥Account code entry after CPC detection Should be done within 15 seconds. Otherwise, call record is appended to SMDR call record and entry becomes impossible afterwards. Features GuideA Features Guide 3
AFeatures Guide 4 Features Guide ¥TRS Level Each account code is appended with unique TRS Level for ÒToll Restriction Override by Account Code EntryÓ feature. ¥Emergency numbers Regardless of the Account Code Entry mode setting, emergency num- bers can be dialed out without entering an account code. ¥Account button The Account button can be used instead of dialing the feature number. It can be assigned to a flexible (CO, DSS, PF) button by Station, User or System Programming. ¥ The account code used for making a CO call is memorized in the fol- lowing auto dial memories:Last Number Redial, Saved Number Redial, Call Log - Outgoing Programming References System Programming................................Installation Manual, Section 4 4.2.2 System - Numbering Plan Ñ (36) Account Code 4.2.3 System - Class of Service Ñ Account Code Mode 4.4.2 Line - Extension Line Ñ Flexible CO/PF Key Assignment 4.4.3 Line - DSS Console Ñ Flexible DSS/PF Key Assignment 4.5.5 Features - Account Code Ñ Tenant No. Ñ Entry No. Ñ Code Ñ TRS Level User Programming...............................................User Manual, Section 3 [005] Flexible CO Button Assignment Station Programming...........................................User Manual, Section 2 Flexible Button Assignment Ð Account Button Feature ReferencesToll Restriction Override by Account Code Entry Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Account Code Entry
Alternate Calling Ð Ring / Voice DescriptionAllows an extension user either to ring-signal (Ring call) or voice- signal (voice call) the other PT extensions. Ring call: The called PT rings. Voice call: The callerÕs voice is heard through the built-in speaker of the called PT instead of ringing. The calling extension user can switch ring-signaling to voice-sig- naling and vice versa by pressing Ò Ó during an intercom call. Conditions¥ Mode Selection The PT user can select either to be ring-signaled or voice-signaled by Station Programming. ¥ Any extension user (PT, SLT) can use this feature during an intercom call if destination extension is a PT. ¥ One time switching Switching of signaling mode is available only once during a call. ¥ Voice-signaling is not available in the following cases: Ñ if the other extension is an SLT. Ñ if the other extension is busy on another call. Ñ if another call is ringing on the other extension. Programming References Station Programming...........................................User Manual, Section 2 Intercom Alert Assignment Feature ReferencesHands-free Answerback Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Alternate Calling Ñ Ring / Voice Features GuideA Features Guide 5
AFeatures Guide 6 Features Guide ANSWER and RELEASE buttons Operation DescriptionANSWER and RELEASE buttons are useful when using the head- set or in hands-free mode. With the ANSWER button, an extension user can answer all incoming calls. With the RELEASE button, an extension user can disconnect the line during or after a conversa- tion or complete a Call Transfer. Conditions¥ ANSWER and RELEASE Buttons Assignment ANSWER and RELEASE buttons are provided as a fixed button on the KX-T7441 (DSS Console). For other PTs and DSS Consoles, these but- tons can be assigned to a flexible (CO, DSS, PF) button by Station, User or System Programming. ¥ What if the ANSWER button is pressed during a call? If a new call comes in while engaged in the current call, the extension user can answer it simply by pressing the ANSWER button. In this case, the current call will be disconnected. ¥ Call Answering Priorities If the ANSWER button is pressed when two or more calls are ringing on an extension at a time, the extension will be connected to one of them according to the following priorities: (1) BSS (Busy Station Signaling ) calls (2) Line Preference (3) In the order of arrival ¥ Delayed Ringing or No Ringing Calls If a call which comes in on an extension is not ringing (Delayed Ringing or No Ring), it cannot be answered by pressing the ANSWER button. Programming References System Programming................................Installation Manual, Section 4 4.4.2 Line - Extension Line Ñ Flexible CO/PF Key Assignment 4.4.3 Line - DSS Console Ñ Flexible DSS/PF Key Assignment User Programming...............................................User Manual, Section 3 [005] Flexible CO Button Assignment Station Programming...........................................User Manual, Section 2 Flexible Button Assignment Ñ ANSWER Button, RELEASE Button. Feature ReferencesNone Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 ANSWER and RELEASE buttons Operation
Features GuideA Features Guide 7 Answering, Direct Trunk DescriptionAllows the PT user to answer an incoming CO call simply by directly pressing a flashing CO button without lifting the handset or pressing the SP-PHONE / MONITOR button. This feature permits the extension user to answer the desired line when multiple incoming CO calls are coming in on their extension. ConditionsNone Programming References System Programming................................Installation Manual, Section 4 4.4.2 Line - Extension Line Ñ Flexible CO Key Assignment User Programming...............................................User Manual, Section 3 [005] Flexible CO Button Assignment Station Programming...........................................User Manual, Section 2 Flexible Button Assignment Feature ReferencesNone Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Answering, Direct Trunk
AFeatures Guide 8 Features Guide Automatic Callback Busy (Camp-On) DescriptionThe system calls back the extension user when the called party or the selected CO line becomes idle, if this feature was activated beforehand. Automatic Callback Ð Extension If the extension user answers the callback ringing, the called exten- sion (previously busy) automatically starts ringing. Automatic Callback Ð Trunk If the extension user answers the callback ringing, the designated CO line (previously busy) is automatically selected for making an outside call. Conditions¥ If the callback ringing is not answered in four rings (within 10 sec- onds), this feature is canceled. ¥ The extension user can cancel this feature by dialing the feature num- ber for ÒAutomatic Callback Busy Cancel.Ó ¥ More than one extension user can set this function to one extension or CO line at the same time. ¥ FWD/DND Override Call Forwarding or Do Not Disturb feature does not work to the call- back ringing. It always rings the extension on which this feature was activated. Programming References System Programming................................Installation Manual, Section 4 4.2.2 System - Numbering Plan Ñ (59) Automatic Callback Busy Cancel Feature ReferencesAutomatic Route Selection (ARS) Trunk Access, Idle Trunk Access, Individual Trunk Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Automatic Callback Busy (Camp-On)
Features GuideA Features Guide 9 Automatic Configuration DescriptionThis is one of the DPT Integration features. If DPT lntegration is activated, the system transmits the extension number configuration information to the Voice Processing System (VPS). The VPS then automatically creates the mailbox for each extension based on this information. Conditions ¥ Correct Mailbox No. length must be selected in Panasonic Voice Mail System Reset/Clear Menu to create proper Mailbox No. based on three- digit or four-digit numbering plan. ¥ Automatic Configuration is available with one of the following KX- TVS series VPSs:KX-TVS75, KX-TVS100, KX-TVS200 ¥ When Automatic Configuration is executed, the VPS will automati- cally create 64 (KX-TVS75/KX-TVS100)/1024 (KX-TVS200) mailboxes. ¥ÒPBX TypeÓ selection of the KX-TVS series VPS When integrating the KX-TD500 System with one of the KX-TVS series VPSs, please select ÔTD500Õ in ÒPBX TypeÓ menu of the VPS. However, if TD500 is not listed in the menu, please select TD1232 instead. Programming References Refer to ÒVPS Integration - DPT Integration.Ó Feature ReferencesVPS Integration - DPT Integration Operation ReferencesNot applicable. : Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports Digital Proprietary Telephone integration; e.g. KX-TVS100).
AFeatures Guide 10 Features Guide Automatic Hold Ð All Calls DescriptionAllows the PT user engaged in a call (both extension and outside) to hold the current call and get a new line for transfer with a single operation. This simplifies the transfer operation by eliminating the need for pressing the TRANSFER button. The PT user engaged in a call can also answer a new incoming call without loosing the current call by pressing the CO/DN (on which the call is coming) button. Then the current call is placed on con- sultation hold automatically. Buttons/operation available for this feature are: DSS *, SCO, GCO, LCO, PDN, SDN, Phantom*, direct dial *One-Touch Transfer will be activated. This feature is convenient for extension users, such as Operators, who handle a large volume of calls. Conditions¥ COS (Class of Service) programming determines the extension that can perform this feature. ¥ If this feature is not allowed by COS programming, the current call will be disconnected by pressing an idle button, or dialing the exten- sion number. ÒAutomatic Hold Ð TrunkÓ is not available for all exten- sion users by default. ¥ It is possible to return to the held party by pressing the corresponding button. Programming References System Programming................................Installation Manual, Section 4 4.2.3 System - Class of Service Ñ Automatic Hold Feature ReferencesAutomatic Hold -Trunk One-Touch Transfer Operation ReferencesNot applicable.
Features GuideA Features Guide 11 Automatic Hold Ð Trunk DescriptionAllows the PT user engaged in a CO call to hold the current call and get a new line with a single operation. This feature can be categorized as the following two types: Automatic Hold - Trunk (CO) Allows the PT user engaged in a CO call to hold the current call and get another CO line for making or answering purpose with a single operation. Automatic Hold - Trunk (DSS) Allows the PT user engaged in a CO call to transfer the current call to another extension simply by pressing the DSS button associated with that extension. Refer to ÒOne-Touch TransferÓin this manual. Conditions¥ This feature is enabled/disabled on a system-wide basis. ¥ If Automatic Hold for DSS is disabled, pressing DSS button discon- nects the current call. (Default=Hold) ¥ If Automatic Hold for CO is disabled, pressing CO button disconnects the current call. (Default=Disconnect) ¥ It is possible to return to the held party by pressing the corresponding CO button. Programming References System Programming................................Installation Manual, Section 4 4.2.7 System - System Option Ñ (25) Pressing DSS key operation in CO talking Ñ (26) Pressing CO key operation in CO talking Feature ReferencesAutomatic Hold - All Calls One-Touch Transfer Operation ReferencesNot applicable.