Panasonic Kx-Td500 Features Guide

							MFeatures Guide
172 Features Guide
Manager Extension
DescriptionOne extension in each tenant can be assigned as the Manager
Extension. This extension can perform the following Manager ser-
vices:

¥  BGMÐExternal Turn on/off
¥  Local Alarm Indication
¥  OGM (outgoing messages) record/play
¥  Trunk Busy-out set
¥ Trunk Route Control

¥  Caller ID Log Lock clear
¥  DND remote set/cancel
¥  Live Call Screening Password clear
¥  Remote FWD (Call Forwarding) Cancel - Once
¥  Remote Station Lock set/cancel
¥  
Timed Reminder (Wake-up Call), Remote set/cancel/confirm
Conditions¥Operator Extensions
Operator extensions can also perform the above mentioned Manager
Service functions except ÒLocal Alarm Indication.Ó
¥ Tenant Service
If Tenant Service is employed, the Manager extension can be assigned
to each tenant individually.
Programming References
System Programming................................Installation Manual, Section 4
4.2.1  System - Tenant
Ñ Manager Extension DN 
Feature ReferencesNone
Operation ReferencesOperator/Manager Service Features...............User Manual, Section 4.4 
						

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Features Guide 173
Message Waiting 
DescriptionAllows an extension user to indicate to another extension that a
message is waiting for him or her, by turning on the MESSAGE
indicator (button) of the called extension. The extension that
received the message waiting indication can call back the message
sender simply by going off-hook and pressing the red lit MES-
SAGE indicator (button).  Up to 448 message indications can be
set in the system. This feature is useful when the called extension
is busy or does not answer the call.  
Conditions¥ Turning off the light
Either the message sender or the receiver can turn off the light.
¥ Messages are always left on the first called extension.  It is not sent to
a Call Forwarding or Station Hunting destination.
¥ MESSAGE button
If a MESSAGE button is not provided on a PT, it can be assigned to a
flexible (CO, DSS) button by Station, User or System Programming.
¥ VPS Integration
If VPS Integration is employed, a VM extension informs an extension
that a message is left in his/her mailbox by turning on the MESSAGE
lamp. The extension user can listen to the message in the mailbox sim-
ply by pressing the red lit MESSAGE lamp.
¥ SLT with message waiting lamp
Any extension user can turn on the message waiting lamp on an SLT in
the same way as the PTs. SLTs with message waiting lamp should be
connected to an  ESLC (KX-TD50175) or SLC-M (KX-T96175) card.
One of 12 message waiting lamp lighting patterns (for SLTs) can be
selected by System Programming. 
Programming References
System Programming................................Installation Manual, Section 4
4.2.2  System - Numbering Plan
Ñ (40) Message Waiting Set/Cancel/Call Back
4.2.7  System - Option
Ñ (27) Message Waiting lamp pattern
4.4.2  Line - Extension Line
Ñ Message Lamp
Ñ Flexible CO Key Assignment
4.4.3  Line - DSS Console
Ñ Flexible DSS Key Assignment
4.5.9  Features - VPS Integration 2/2
Ñ Turn off control of Message Waiting Lamp 
User Programming...............................................User Manual, Section 3   
[005] Flexible CO Button Assignment
Station Programming...........................................User Manual, Section 2 
Flexible Button Assignment Ð Message Waiting (MESSAGE) Button
Feature ReferencesVPS IntegrationÑVoice Mail (VM) Service Integration
Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3
Message Waiting VPS Integration 
						

							MFeatures Guide
174 Features Guide
Microphone Mute 
DescriptionAllows the PT user to turn off the microphone for privacy reasons.
Conditions¥ This is effective for the microphone only; only your voice will be
muted during a hands-free conversation.
¥ The extension user in Microphone Mute mode can hear the other
partyÕs voice.
¥ This feature is not available for KX-T7050, KX-T7055 and KX-T7250. 
Programming References
No programming required.
Feature ReferencesNone
Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 
Microphone Mute  
						

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Features Guide 175
Mixed Station Capabilities
DescriptionThe KX-TD500 system supports a wide range of telephone sets as
follows:
¥  Digital Proprietary Telephones (DPTs)
¥  Analog Proprietary Telephones (APTs)
¥  Single Line Rotary Telephones Ñ Dial Pulse Signaling
¥  Single Line Touch Tone Telephones Ñ Tone Dialing
The super hybrid method used in this system allows any telephone
to be connected to an extension port without a special adaptor.
Extension cards and compatible terminals
Conditions¥  If a telephone is replaced by another one, the stored data (such as fea-
ture button storage) is held for the new one.
Connection References
Installation................................................ Installation Manual, Section 2
2.4  Extension Cards
Programming References
No programming required.
Feature ReferencesNone
Operation ReferencesNot applicable.
HLC (KX-T96170)
PLC (KX-T96172)
SLC (KX-T96174)
DHLC (KX-TD50170)
DLC (KX-TD50172)
ESLC (KX-TD50175)4
4
4
44
44
4
44
4
4
4 Terminal
CardDSS 
ConsoleSLT Proprietary Telephone
DPT APT
Ò4Ó indicates that the extension card is available for the terminal. 
						

							MFeatures Guide
176 Features Guide
Music on Hold
DescriptionThe system provides ÒMusic on HoldÓ to callers on hold, if avail-
able.
Conditions¥ Operations such as Call Hold, Exclusive Call Hold or Consultation
Hold generates Music on Hold.  
¥ Music on Hold or Ringback tone
It is system programmable whether to send ringback tone or ÒMusic on
HoldÓ to the caller while his/her call is being transferred.
To send ÒMusic on HoldÓ to the caller, the following optional equip-
ment and System Programming are required:
- Connect External Music Source, such as a radio, to the system (2.8.3
External Music Source).
- Select ÔMUS1Õ or ÔMUS2Õin ÒMusic on HoldÓ menu ( 4.2.1 System -
Tenant).
- Select ÔMusic on HoldÕ in Ò(1)Sound source during transferÓ menu 
( 4.2.7 System - System Option).
¥  Hardware Requirements
It is necessary to connect a user-supplied external music source such as
a radio to the system.  Up to two external music sources can be con-
nected to the system.
¥ The music source is used for Music on Hold and/or BGM. If external
music sources are in use, you can select a music source for each usage.
Connection References
Installation..................................................Installation Manual, Section 2
2.8.3  External Music Source 
Programming References
System Programming................................Installation Manual, Section 4
4.2.1  System - Tenant
Ñ Music on Hold Source
Ñ BGM Source
4.2.7  System - System Option
Ñ (1) Sound source during transfer
Feature ReferencesBackground Music (BGM)
Operation ReferencesNot applicable. 
						

							Features GuideN
Features Guide 177
Night Service
DescriptionThe system supports both Night and Day modes of operation in a
different arrangement.  The system operation for originating and
receiving calls can be different for day and night modes.  The sys-
tem operation for restricting toll calls can be arranged separately to
prevent unauthorized toll calls at night. 
Switching of the Day / Night Mode
Day/Night mode can be switched either automatically at a pre-
assigned time or manually, by the extension allowed by COS
(Class of Service) programming, at any time desired within each
tenant individually. 
Automatic Night Service:
If automatic switching mode is selected, the system will
automatically switch the Day/Night mode at the programmed
time each day.  The starting time of the Day/Night mode can
be set twice for each day.
Manual Night Service:
If manual switching mode is selected, the extension allowed
by COS (Class of Service) programmingcan switch the
Day/Night mode by dialing the feature number or pressing
the Day/Night button.
Conditions¥Class of Service
Class of Service programming determines the extensions that can per-
form this feature.
¥Day/Night button
Day/Night button can be assigned to a flexible CO button by Station,
User or System Programming.
¥  The following programming items may be assigned in a different way
between day mode and night mode:
Ñ Trunk Connection Assignment Ñ Outgoing Destination 
Ñ Intercept Destination
Ñ Toll Restriction Level 
Ñ Doorphone Destination
Ñ Overflow Destination
Programming References
System Programming................................Installation Manual, Section 4
4.2.1  System - Tenant
Ñ DAY/NIGHT Switching Mode
Ñ Day 1/2, Night 1/2
4.2.2  System - Numbering Plan
Ñ (51) Night Mode, Set/Cancel
4.2.3  System - Class of Service
Ñ Switching Day/Night Mode
Ñ TRS Level, Day/Night
Ñ Trunk Group Setting, Day/Night 
						

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178 Features Guide
4.3.1  Group - Trunk Group
Ñ Intercept Destination, Day/Night
4.3.2 Group - Extension Group
Ñ Overflow Setting
Destination, Day/Night
4.4.1  Line - Trunk Line
Ñ Destination, Day/Night
4.4.2  Line - Extension Line
Ñ Flexible CO Key Assignment
4.4.4  Line - Doorphone
Ñ Destination, Day/Night
4.9.1  DID - DID Dial Registration
Ñ Destination, Day/Night
User Programming...............................................User Manual, Section 3   
[005] Flexible CO Button Assignment
Station Programming...........................................User Manual, Section 2
Flexible Button Assignment Ð DAY/NIGHT Button
Feature ReferencesNone
Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3
Night Service On/Off 
						

							Features GuideO
Features Guide 179
Off-Hook Call Announcement (OHCA) 
DescriptionOHCA allows the extension user to inform a busy extension
(engaged in a call using the handset) that another call is waiting by
talking through the built-in speaker of the busy extensionÕs PT.  If
the existing call is performed over the handset, the second conver-
sation is made with the speakerphone so that the called extension
can talk to two parties independently.  OHCA is performed the
same way as Busy Station Signaling (BSS).  It depends on the tele-
phone type of the called party whether BSS or OHCA is activated
by the operation.  If the called extension is KX-T7130, KX-T7235
or KX-T7436, OHCA becomes active.
Conditions¥ Call Waiting
This feature is only effective if the called extension has set Call
Waiting.  If not, the caller will hear a reorder tone after dialing the
extension number.
¥ BSS / OHCA / Whisper OHCA
If an extension user dials Ò1Ó while hearing a busy tone, BSS or OHCA
or Whisper OHCA will be activated at the called extension. 
This is determined by the following conditions.
*1: OHCA (Off-Hook Call Announcement) is activated when the called extension is KX-T7130, KX-T7235 or KX-
T7436.
*2: Whisper OHCA is activated when both calling and called extensions are using one of the KX-T7400 series PT.
¥  BSS, OHCA and Whisper OHCA do not function at a DN type PT.
Hardware Requirements
¥  DPT
Basic shelf, expansion shelf 1, 2 have 16 OHCA paths which are con-
nected each other.
¥ APT
To utilize this feature, the OHCA card should be installed on a PLC
card or HLC card beforehand.
¥ DPT
To utilize this feature, the DOHCA card should be installed on the
TSW card beforehand.
COS-OHCA
assignment
Disable
EnableCall Waiting setting
OFF ON
01
BSS
BSS2
BSS
OHCA
*1®BSS3
BSS
W-OHCA
*2
®OHCA®BSS
Called extension
Calling extension 
						

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180 Features Guide
¥ DLC card with DPT
A DLC card allows 8 DPTs can be called with the OHCA feature at the
same time.
¥ DHLC card with DPT
A DHLC card allows 8 DPTs can be called with the OHCA feature at
the same time.
¥ DHLC card with 
APT
A DHLC card allows one APT telephone can be called with the OHCA
feature at the same time.
Connection References
Installation ..................................................Installation Manual, Section 2
2.3.3  DOHCA card 
2.7.2  OHCA Card 
Programming References
System Programming................................Installation Manual, Section 4
4.2.2  System - Numbering Plan
Ñ (45) Call Waiting Set/Cancel
4.2.3  System - Class of Service
Ñ Off-Hook Call Announcement (OHCA)
Feature ReferencesBusy Station Signaling (BSS) Call Waiting
Off-Hook Call Announcement 
(OHCA), Whisper
Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 
Off-Hook Call Announcement (OHCA) 
						

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Features Guide 181
Off-Hook Call Announcement (OHCA), Whisper
DescriptionThis is a variation of the OHCA feature.
The difference is, OHCA provides two-way communication, but
Whisper OHCA provides one-way (from the calling extension to
the called extension) communication.  
Conditions¥ Call Waiting
This feature is only effective if the called extension has set Call
Waiting feature.
By default, this feature works only when the called extension user is
using KX-T7400 series PT. If the other extension is not a KX-T7400
series PT, Call Waiting works instead of this feature.
¥  Non-KX-T7400 cases
If the Whisper OHCA sender does not use a KX-T7400 series PT, it
will work as OHCA. If the receiver does not use a KX-T7400 series
PT, it may not work properly (e.g.,the OHCA may be heard by unin-
tended parties). 
¥  Enabling Feature for Any PT
It is possible to enable the Whisper OHCA by any PT by System
Programming. But it may not work properly (e.g.,the OHCA may be
heard by unintended parties).  
¥  Conference Trunk
An idle conference trunk is required to perform this feature.
¥ BSS / OHCA / Whisper OHCA
If an extension user dials Ò1Ó while hearing a busy tone, BSS or OHCA
or Whisper OHCA will be activated at the called extension. 
This is determined by the following conditions.
*1: OHCA (Off-Hook Call Announcement) is activated when the called extension is KX-T7130, KX-T7235 or KX-
T7436.
*2: Whisper OHCA is activated when both calling and called extensions are using one of the KX-T7400 series PT.
¥  BSS, OHCA and Whisper OHCA do not function at a DN type PT.
COS-OHCA
assignment
Disable
EnableCall Waiting setting
OFF ON
01
BSS
BSS2
BSS
OHCA
*1®BSS3
BSS
W-OHCA
*2
®OHCA®BSS
Called extension
Calling extension