Panasonic Kx-Td500 Features Guide
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AFeatures Guide 12 Features Guide Automatic Route Selection (ARS) DescriptionAutomatic Route Selection (ARS) is a system programmable fea- ture that automatically selects the least expensive route available at the time an outgoing outside call is made. ARS applies to an out- going CO call made by dialing the feature number for Local Access/ARS (9 = default). Pre-programming eliminates the need of dialing the access code of the least expensive carrier. The appropriate Trunk Group is selected and the carrier access code is added before the number is outpulsed. Conditions¥ ARS mode can be turned on/off on a tenant basis. ¥Toll Restriction check is performed before ARS is applied. ¥Dialing Plan ARS works according to the selected dialing plan. Thus, if the dialed number is not found in the dialing plan (Leading Digit Tables), the CO call is made by Idle Trunk Dial Access (Automatic Line Access) fea- ture. ¥ ARS is not applied to a call made by specifying a Trunk Group. ¥ This feature also applies to a call forwarded by ÒCall Forwarding Ð to TrunkÓ feature. ¥ If a call is made by using a memory dialing (Redial, One-Touch, Station/System Speed Dialing, Call Log - Outgoing) a dial tone is not sent to the extension user. Programming References System Programming................................Installation Manual, Section 4 4.2.1 System - Tenant Ñ Automatic Route Selection 4.2.2 System - Numbering Plan Ñ (18) Local CO Line Access/ARS 4.7.1 ARS - Time Table 4.7.2 ARS - Leading Digit Table 4.7.3 ARS - Routing Plan 4.7.4 ARS - Digits Modification System Programming Example (See the Installation Manual) The following shows how to program ARS so that the extension user can call the XYZ Company via the least expensive line. Step 1.To utilize ARS feature, set ÒAutomatic Route SelectionÓ in Section 4.2.1 ÒSystem-TenantÓ to ÒYes.Ó Step 2.Store the telephone number of the outside party that will use the ARS feature. For example, if XYZ CompanyÕs telephone number is Ò1-234-567- 8910Ó (not including the line access code), store the leading 7 digits of the number Ò1234567Ó and associated Route Plan Table (RPT) No. (01 for exam- ple) in Section 4.7.2 ÓARS - Leading Digits table.Ó
Features GuideA Features Guide 13 Step 3.Check all carriers available to call the stored telephone number and their Trunk Groups. Supposing that there are three carriers available to call the XYZ Company and each carrierÕs line is assigned to a Trunk Group as follows: Carrier E Ñ Trunk Group 1 Carrier F Ñ Trunk Group 2 Carrier G Ñ Trunk Group 3 Then check the fee charged by each carrier: As shown in Table 2, the least costly route varies with the day of the week and the time of day. To select the least expensive line at a certain time, split the day into three zones as follows: Entry 001 002 ¥ ¥ ¥ 800Dialing No. 1234567RPT No. 01 Example: ARS Leading Digit Table Table 1 Carrier G Carrier F Carrier E high Charge low 12 a.m.12 p.m.12 a.m.12 p.m.369369369369 Sat. / Sun.Mon. Ð Fri. Sat. / Sun. (1) 7:00 a.m. - 2:00 p.m. (2) 2:00 p.m. - 5:00 p.m. (3) 5:00 p.m. - 7:00 a.m.Mon. Ð Fri. (1) 7:00 a.m. - 1:00 p.m. (2) 1:00 p.m. - 6:00 p.m. (3) 6:00 p.m. - 7:00 a.m. Table 2
AFeatures Guide 14 Features Guide To program the time zones listed on the previous page, use the program Section 4.7.1 ÒARS - ARS Time TableÓ In this table, up to four time zones (Time-A, Time-B, Time-C, Time-D) can be programmed. Enter the starting hour for each zone. Step 4.Determine the priority of the Trunk Groups in each time zone. The table below shows the carriers and Trunk Groups selected for each priority and time zone: Assign the above Routing Plan (Table 4) to Section 4.7.3 ÒARS - Routing PlanÓ. Enter the Trunk Group numbers in order of priority. If the specified Trunk Group requires digit modification, assign the appro- priate Digit Modification Table number (01 to 48). This table is required to have the system automatically add a specific car- rier access code to the extension user-dialed number. Note:Up to 16 Priorities (01-16) can be utilized in the system. Sat. / Sun. Mon. Ð Fri. Time Zones TimeÐA TimeÐB TimeÐC TimeÐDEntry 7:00 a.m. 2:00 p.m. 5:00 p.m. DisableTime Zones TimeÐA TimeÐB TimeÐC TimeÐDEntry 7:00 a.m. 1:00 p.m. 6:00 p.m. Disable Least Costly Carrier / Trunk Group (Priority 1) Next Less Costly Carrier / Trunk Group (Priority 2) Most Costly Carrier / Trunk Group (Priority 3)TimeÐA Carrier F/Group 2 Carrier E/Group 1 Carrier G/Group 3TimeÐB Carrier F/Group 2 Carrier G/Group 3 Carrier E/Group 1TimeÐC Carrier E/Group 1 Carrier F/Group 2 Carrier G/Group 3 Priority 1 Priority 2 Priority 3TimeÐA TRG Modify 22 11 33TimeÐB TRG Modify 22 33 11TimeÐC TRG Modify 11 22 33TimeÐD TRG Modify Example: ARS Time Table Enter the starting time of each zone. If a zone is not necessary, select ÒDisable.Ó Table 3 Table 4 Example: ARS Route Plan Table Table 5 TRG: Trunk Group Modify: Modification Table Number
Features GuideA Features Guide 15 Step 5.Create a Digit Modification Table. Carriers E, F and G match the Trunk Groups and Modification Tables as follows and have the fol- lowing Access Code: According to Table 6, enter the Access Codes in the respective Modification Tables as follows: If Modification Table 1 is applied, the user-dialed number Ò9-1-234-567- 8910Ó is modified to Ò9-10333-1-234-567-8910Ó to access the least expensive Carrier E. Similarly, if Modification Table 2 is applied, it is modified to Ò9-10555- 1-234-567-8910Ó to access Carrier F. Use the ÒRemoved DigitÓ program when it is necessary to delete some leading digits from the extension user-dialed number. For example, if the extension user manually dials a Carrier Access Code but the carrier is not the least expensive, modification is required. For example, to delete Ò10333Ó from the beginning of the extension user-dialed number and add Ò10555,Ó enter Ò5Ó in the ÒRemoved DigitÓ program. Enter Ò10555Ó in the ÒAdded NumberÓ program. When Ò9-10333-1-234-567-8910Ó is dialed, 9-10333 -1-234-567-8910. The leading 5 digits (except a line access code) are deleted and Ò10555Ó is added. Ò10555-1-234-567-8910Ó is sent to the CO line. [Notes] Ð ÒXÓ can be used as a wild card character which substitutes any digit in its position. (Example 1.) Leading Digits: 1800 -> ARS Plan 1. Leading Digits: 1XXX -> ARS Plan 2. If the user-dialed number is Ò1800,Ó the system selects ARS Plan 1. (Example 2.) Leading Digits: 1800 -> ARS Plan 1. Leading Digits: 1X-> ARS Plan 2. If the user-dialed number is Ò1800,Ó the system selects ARS Plan 2. Feature ReferencesTrunk Access, Idle Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Outward Dialing Ð Trunk Access, Idle Carrier E F GTRG 1 2 3Mod. Table 1 2 3Access Code 1-0-333 1-0-555 1-0-666 Table 6 Example: Program Section 4.7.4 ÒARSÑDigits ModificationÓ. Modification Table 1 Remove Add0 10333Modification Table 2 Remove Add0 10555Modification Table 3 Remove Add0 10666 Enter the number of digits to be deleted. Enter the digits to be added.
AFeatures Guide 16 Features Guide A long distance call is initiated. Toll Restriction CheckCall is not made. Is ARS Access Code (Default: 9) dialed? Are the leading digits found in an ARS Leading Digit Table?Call is routed via selected line. (ARS Override) Obtains applicable Route Plan Table number from the ARS Leading Digit Table.Call is routed via an idle line. Determines the Trunk Group of priority 1 in the ARS Routing Plan Table by the current time of day. Obtains applicable Modification Table number for the Trunk Group from the ARS Routing Plan Table.Is the Trunk Group of priority 2 assigned in the ARS Routing Plan Table? Modifies the digits. Calls. Is there any line available in the Trunk Group of priority 2? Is the Trunk Group of priority 3 assigned in the ARS Routing Plan Table?* Is there any line available in the Trunk Group of priority 3?*Sends a busy tone. * The Trunk Groups of priority 4 to 16 will be checked in turn. Is there any line available in the Trunk Group of priority 1? Flow Chart of ARS procedures Restricted Ye sNo Ye s N o Ye s N o No No No No Ye sYe s Ye s Ye s Not Restricted
Features GuideA Features Guide 17 Automatic Station Release DescriptionIf the extension user fails to dial any digits within a specified time period after going off-hook, the user will be disconnected from the line after reorder tone is sent. To get a line again, the user must go on-hook first and then go off-hook. Conditions¥ This function works in the following cases: When making a call (1)The first digit has not been dialed within 10 seconds. (2)After a digit is dialed, the next one is not dialed within 10 seconds (Intercom call only). Programming References None Feature ReferencesPickup Dialing (Hot Line) Operation ReferencesNot applicable.
BFeatures Guide 18 Features Guide Background Music (BGM) DescriptionAllows the PT user in on-hook status to listen to Background music (BGM) from the built-in speaker of his/her PT. Conditions¥Hardware Requirements A user-supplied external music source, such as a radio, is required to utilize this feature. Up to two music sources can be connected to the system. ¥Tenant Service If ÒTenant ServiceÓ is utilized, a music source for BGM is determined by System Programming on a tenant basis. ¥Turning on/off This feature can be turned on/off by pressing Ò1Ó while the extension is on-hook. If it goes off-hook, BGM is suspended temporarily. ¥Changing Music Source Before changing the music source (MUS1 or MUS2) by software con- trol, you must first turn off the BGM at your extension; change the source; and then turn on the BGM again. Connection References Installation..................................................Installation Manual, Section 2 2.8.3 External Music Source Programming References System Programming................................Installation Manual, Section 4 4.2.1 System - Tenant Ñ BGM Source Feature ReferencesMusic on Hold Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Background Music (BGM)
Features GuideB Features Guide 19 Background Music (BGM) Ð External DescriptionBackground Music (BGM) can be broadcast throughout the office via the external pagers. The BGM through External Pagers can be turned on/off by the Manager and the Operators. Conditions¥ Hardware Requirements It is required to connect a user-supplied external pager. Up to two pagers and up to two external music sources can be installed in the sys- tem. ¥ To make BGM-External possible, you must enable BGM and select a music source in Ò4.4.5 External PagingÓ (System Programming) of the Installation Manual. ¥ External Pager Priority Priority of access to external pager is: (1) TAFAS; (2) Paging; (3) BGM. Higher priorities will override the BGM. Connection References Installation..................................................Installation Manual, Section 2 2.8.2 External Pager (Paging Equipment) 2.8.3 External Music Source Programming References System Programming................................Installation Manual, Section 4 4.2.1 System - Tenant Ñ BGM Source 4.2.2 System - Numbering Plan Ñ (53) External BGM On/Off 4.4.5 Line - External Paging Ñ BGM Ñ BGM Source Feature ReferencesBackground Music (BGM) Operation ReferencesOperator/ Manager Service Features..............User Manual, Section 4.4 Background Music (BGM) Ñ External
BFeatures Guide 20 Features Guide Bilingual Display DescriptionProvides the display PT user with either an English or French dis- play. Either display can be selected by Station or System Programming. ConditionsNone Programming References System Programming................................Installation Manual, Section 4 4.4.2 Line - Extension Line Ñ Language Station Programming..........................................User Manual, Section 2 Bilingual Display Selection Feature ReferencesNone Operation ReferencesNot applicable.
Features GuideB Features Guide 21 Busy Lamp Field DescriptionThe LED (Light Emitting Diode) indicators of the DSS (Direct Station Selection) buttons, each of which corresponds to a selected extension, display whether the corresponding extensions are idle or busy. Conditions ¥DSS Button Assignment This function is available for DSS buttons on DSS Consoles and for flexible CO buttons assigned as DSS buttons on PTs. ¥Log-in/Log-out DSS buttons reflect the Log-in/Log-out status of the extensions in the Extension Group (UCD) as follows: Off - Log-in, Red slow flashing - Log-out. ¥ A DSS button indicator lights red if the corresponding extension is busy. Programming References System Programming................................Installation Manual, Section 4 4.3.2 Group - Extension Group Ñ UCD Setting LOGIN Monitor 4.4.2 Line - Extension Line Ñ Flexible CO Key Assignment 4.4.3 Line - DSS Console Ñ Flexible DSS Key Assignment User Programming...............................................User Manual, Section 3 [005] Flexible CO Button Assignment Station Programming...........................................User Manual, Section 2 Flexible Button Assignment Ð Direct Station Selection (DSS) Button Feature References Button, Direct Station DSS Console Selection (DSS) Operation ReferencesNot applicable.