Panasonic Kx-Td500 Features Guide
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CFeatures Guide 52 Features Guide ¥Distinctive Dial Tone Distinctive Dial Tone is sent to the user on the extension with this fea- ture when the extension user goes off-hook. Programming References System Programming................................Installation Manual, Section 4 4.2.2 System - Numbering Plan Ñ (42) Call FWD - Do Not Disturb Set/Cancel 4.2.3 System - Class of Service Ñ Time Limit of Outside Calls Ñ Call FWD to CO Ñ Trunk Group Setting 4.2.4 System - System Timer Ñ Extension-to-CO Line Call Duration Time (1-64 min.) Ñ CO-to-CO Line Call Duration Time (1-64 min.) 4.2.6 System - Trunk to Trunk Restriction 4.2.7 System - System Option Ñ (15) Special dial tone after setting feature Ñ (33) FWD / DND lamp pattern 4.4.2 Line - Extension Line Ñ Flexible CO/PF Key Assignment 4.4.3 Line - DSS Console Ñ Flexible DSS/PF Key Assignment User Programming...............................................User Manual, Section 3 [005] Flexible CO Button Assignment Station Programming...........................................User Manual, Section 2 Flexible Button Assignment Ð FWD/DND Button Feature ReferencesLimited Call Duration Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Forwarding Ñ to CO or TIE Line
Features GuideC Features Guide 53 Call Hold Ð Station DescriptionAllows the extension user to put an intercom call on hold. The held call can be retrieved from any extension in the same tenant. Conditions¥Music on Hold ÒMusic on HoldÓ is sent to the party on hold, if available. ¥What if a call on hold is not retrieved? If a call on hold is not retrieved in a specified period of time (Hold Recall Time), Hold Recall tone (if the extension is on-hook) or Hold Warning tone (if engaged in another call) rings the extension where the call is held. ¥ Automatic Disconnection If a call placed on hold is not retrieved within 30 minutes, it is auto- matically disconnected. ¥How many intercom calls can be held? The number of intercom calls that can be held on an extension at a time differs depending on the telephone type as follows: Ñ < ICM type PT >, < SLT > one Ñ < DN type PT > as many intercom calls as the number of DN (PDN, SDN) buttons on it Programming References System Programming................................Installation Manual, Section 4 4.2.1 System - Tenant Ñ Music on Hold Source 4.2.2 System - Numbering Plan Ñ (31) Hold 4.2.4 System - System Timer Ñ Hold Recall Time (0-240 s) Feature ReferencesCall Hold Retrieve Ñ Station Call Park Hold Recall Music on Hold Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Hold
CFeatures Guide 54 Features Guide Call Hold Ð Trunk DescriptionAllows the extension user to put an outside call (CO, TIE) on hold. The held call can be retrieved from any extension. Conditions¥ Music on Hold ÒMusic on HoldÓ is sent to the party on hold, if available. ¥ What if a call on hold is not retrieved? If a call on hold is not retrieved in a specified period of time (Hold Recall Time), Hold Recall tone (if the extension is on-hook) or Hold Warning tone (if engaged in another call) rings the extension where the call is held. ¥ Automatic Disconnection If an outside call placed on hold is not retrieved within 30 minutes, it is automatically disconnected. ¥ How many outside calls can be held? The number of outside calls that can be held on an extension at a time differs depending on the telephone type as follows: Ñ < ICM type PT > as many outside calls as the number of CO buttons on it Ñ < DN type PT > as many outside calls as the number of CO buttons and DN but- tons on it Ñ < SLT > One Programming References System Programming................................Installation Manual, Section 4 4.2.1 System - Tenant Ñ Music on Hold Source 4.2.2 System - Numbering Plan Ñ (31) Hold 4.2.4 System - System Timer Ñ Hold Recall Time (0-240 s) Feature ReferencesCall Hold Retrieve Ñ Trunk Call Park Hold Recall Music on Hold Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Hold
Features GuideC Features Guide 55 Call Hold, Exclusive Ð Station DescriptionAllows the PT user to prevent any other extension users from retrieving a held intercom call. A call on Exclusive Hold can only be retrieved from the extension on which it is held. Conditions¥Music on Hold ÒMusic on HoldÓ is sent to the party on hold, if available. ¥What if a call on Exclusive Hold is not retrieved? If a call on Exclusive Hold is not retrieved in a specified period of time (Hold Recall Time), Hold Recall tone (if the extension is on-hook) or Hold Warning tone (if engaged in another call) rings the extension where the call is held. After this, the held call can be retrieved from any extension. ¥ Automatic Disconnection If a call placed on hold is not retrieved within 30 minutes, it is auto- matically disconnected. ¥How many intercom calls can be put on Exclusive Hold? The number of intercom calls that can be placed on Exclusive Hold on an extension at a time differs depending on the telephone type as follows : Ñ < ICM type PT > One Ñ < DN type PT > as many intercom calls as the number of DN (PDN, SDN) buttons on it Ñ Not available Programming References System Programming................................Installation Manual, Section 4 4.2.1 System Tenant Ñ Music on Hold Source 4.2.2 System - Numbering Plan Ñ (31) Hold 4.2.4 System - System Timer Ñ Hold Recall Time (0-240 s) Feature ReferencesHold Recall Music on Hold Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Hold, Exclusive
CFeatures Guide 56 Features Guide Call Hold, Exclusive Ð Trunk DescriptionAllows the PT user to prevent any other extension users from retrieving a held outside call (CO, TIE). A call on Exclusive Hold can only be retrieved from the extension on which it is held. Conditions¥Music on Hold ÒMusic on HoldÓ is sent to the party on hold, if available. ¥What if a call on Exclusive Hold is not retrieved? If a call on Exclusive Hold is not retrieved in a specific period of time (Hold Recall Time), Hold Recall (if the extension is on-hook) or Hold Warning tone (if engaged in another call) rings the extension where the call is held. After this, the held call can be retrieved from any other extension. ¥Automatic Disconnection If an outside call placed on hold is not retrieved in 30 minutes, it is automatically disconnected. ¥How many outside calls can be put on Exclusive Hold? The number of outside calls that can be placed on Exclusive Hold on an extension at a time differs depending on the telephone type as follows : Ñ < ICM type PT > as many outside calls as the number of CO buttons on it Ñ < DN type PT > as many outside calls as the number of CO buttons and DN buttons on it Ñ < SLT> Not available Programming References System Programming................................Installation Manual, Section 4 4.2.1 System - Tenant Ñ Music on Hold Source 4.2.2 System - Numbering Plan Ñ (31) Hold 4.2.4 System - System Timer Ñ Hold Recall Time (0-240 s) Feature ReferencesHold Recall Music on Hold Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Hold, Exclusive
Features GuideC Features Guide 57 Call Hold Retrieve Ð Station DescriptionAllows the extension user to retrieve a call held at other extensions by specifying the extension number. Conditions¥Confirmation Tone A Confirmation tone is sent to the extension user who retrieved the held call. Eliminating the tone is programmable. ¥ The extension user cannot retrieve the following calls. Ñ Unattended Conference Calls Ñ Calls held at the System Call Parking Area Ñ Calls placed on Exclusive Hold ¥Tenant Service If ÒTenant ServiceÓ is utilized, this feature is only available within the same tenant. Programming References System Programming................................Installation Manual, Section 4 4.2.2 System - Numbering Plan Ñ (32) Hold Retrieve-Station 4.2.7 System - System Option Ñ (9) Confirmation Tone for Call Pickup, Paging-Answer, TAFAS-Answer, Hold Retrieve and Call Park Retrieve Feature ReferencesCall Hold Ð Station Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Hold Retrieve
CFeatures Guide 58 Features Guide Call Hold Retrieve Ð Trunk DescriptionAllows the extension user to retrieve a specific outside call (CO, TlE) held at other extensions including a call on Consultation Hold by specifying the trunk number. Conditions¥Confirmation Tone A confirmation tone is sent to the extension user who retrieved the held call. Eliminating the tone is programmable. ¥ The extension user cannot retrieve the following calls. Ñ Unattended Conference Call Ñ Calls held at the System Call Parking Area Ñ Calls placed on Exclusive Hold ¥ Tenant Service If ÒTenant ServiceÓ is utilized, this feature is only available for outside calls placed on hold at an extension within the same tenant. Programming References System Programming................................Installation Manual, Section 4 4.2.2 System - Numbering Plan Ñ (33) Hold Retrieve-Trunk 4.2.7 System - System Option Ñ (9) Confirmation Tone for Call Pickup, Paging-Answer, TAFAS-Answer, Hold Retrieve and Call Park Retrieve Feature ReferencesCall Hold Ð Trunk Operation ReferencesStation Features and Operation.......................User Manual, Section 4.3 Call Hold Retrieve
Features GuideC Features Guide 59 Call Log, Incoming DescriptionThis is one of the Caller ID service features available for the display DPT (KX-T7230, KX-T7235, KX-T7433, KX-T7436) users only. When an incoming CO call with Caller ID information directed to an extension is not answered, Caller ID information is automatically recorded in the Call Log of the called extension. This information can be used for confirming the caller and callback purposes. Automatic Recording If an incoming CO call directed to a single extension (DIL 1:1, DID) was not answered, the callerÕs information is automatically recorded in the Call Log of the called extension just after the call ringing has stopped. Manual Recording The extension user can record the callerÕs information manually during or after the call until the next caller information is dis- played. Up to 30 Call Records can be logged in the Call Log either auto- matically or manually per display DPT extension. [Display example] CallerÕs information is displayed as follows: Ñ Trunk Port Physical Number, Name Ñ Caller ID Number Ñ Caller ID Name Ñ Date, Time Ñ Sequence Number (01-30)/ Number of Times Called (30 times max.) Callback The extension user can call back the outside caller by choosing the appropriate Call Records in the Call Log. Conditions¥Calls to multiple DPTs (DIL 1:N, Ring Group, Phantom extensions) If a call rang at more than one extension simultaneously but was not answered, the callers information is recorded in the Call Log of the DPT with the lowest physical number. ¥Transferred Call If a Caller ID call is transferred to an extension but not answered by the destination extension, the Call Record is logged in the Call Log of both transfer originator extension and transfer destination extension. ¥Call Log Incoming, Overwrite Mode If the Call Log is full (30 call records are already logged) when a new caller ID call comes in, the extension user can choose one of the fol- lowing two options. (1) a new call record overwrites the oldest one in the Call Log (2) a new call record is not logged BOB HANKS Oct30 09:00PM SEQ01 02 CALL 10101:AB COMPANY 0102030405 CLR NEXT MENU
CFeatures Guide 60 Features Guide ¥ Call Log Incoming, Log Lock The extension user can lock the call log display so that incoming call information is not shown on the display. The Manager or an Operator can cancel the ÒCall Log Incoming, Log LockÓ in case the extension user forgets the lock code. ¥ Callback Process The system automatically modifies the incoming callerÕs number in a pre-programmed way for local or long distance calls. Section 4.5.10 Features - Caller ID Modification (1) Local Area Code : 201 (2) Digits to delete for local calls :3 (3) Number to be added for local calls : blank (4) Digits to delete for long distance calls : 0 (5) Number to be added for long distance calls : 1 CallerÕs number Recorded provided by CO callerÕs number Local call: 2011234567 1234567 (modified by steps (2) and (3)) Long distance call: 714987654317149876543 (modified by steps (4) and (5)) Connection References Installation ..................................................Installation Manual, Section 2 2.5.2 ELCOT Card (KX-TD50180) 2.7.3 Caller ID Card (KX-TD193) Programming References System Programming................................Installation Manual, Section 4 4.1.1.5 Configuration - Slot Assignment - Card Properties (ELCOT) Ñ Caller ID Detection 4.2.2 System - Numbering Plan Ñ (55) Call Log Incoming, Overwrite Mode Ñ (56) Call Log Incoming, Log Lock 4.2.7 System - System Option Ñ (12) Automatic adjustment of the clock using Caller ID Info 4.4.1 Line - Trunk Line Ñ Name 4.4.2 Line - Extension Line Ñ Initial Display Selection Ñ Call Log Incoming Overwrite Mode Lock Password 4.5.10 Features - Caller ID Modification Ñ Local Call Area Code Digits to delete Number to be added
Features GuideC Features Guide 61 Ñ Long Distance Call Digits to delete Number to be added 4.5.11 Features - Caller ID Registration 4.10.2 Maintenance - SMDR Ñ Priority of Caller ID information Feature ReferencesCaller ID Service Operation ReferenceOperator/Manager Service Features,..............User Manual, Section 4.4 Control of Call Log Incoming, Log Lock Remote Station Lock Control Special Display Features ..................................User Manual, Section 4.5 Call Log, Incoming Call Log Incoming, Log Lock