Panasonic Dp C354 Operating Instructions Manual

							211
 Chapter 9    Solving Problems716 Cannot logon to the designated 
SMTP Server.Check the SMTP Server IP Address setting.
Contact the Network Administrator.Operating 
Instructions (For 
Setting Up)
717 Incomplete SMTP Protocol 
transmission. SMTP Server’s 
hard disk may be full.SMTP Server is defective.
Contact the Network Administrator.
718 Page Memory Overflow 
occurred while receiving printing 
data. The paper size selected 
within your application to print is 
larger than the paper size 
loaded in the cassette(s).Check the document size and resolution.
Ask originator to re-send in a supported size 
and resolution.
719 Received data via LAN is in a 
format that is not supported.Ask the originator to re-send with a supported 
file attachment format:
* In a TIFF-F format.
* Image data conforming to recording paper 
size.
720 Cannot connect to the POP 
Server. (Incorrect POP Server IP 
Address) POP Server is down.Check the POP Server IP Address.
Contact the Network Administrator.Operating 
Instructions (For 
Setting Up)
721 Cannot connect to the POP 
Server. (User Name or 
Password error)Check the POP User Name, and Password, or 
the APOP settings.
Contact the Network Administrator.Operating 
Instructions (For 
Setting Up)
722 Failed to obtain IP address from 
the DHCP server.Check the 10Base-T/100Base-TX cable 
connection.
Confirm that the Internet Parameter, and the 
DHCP server are correctly configured before 
turning on, or turning off the power.
Contact the Network Administrator.Operating 
Instructions (For 
Setting Up)
725 DNS Server connection timed 
out. DNS Server is down.Check the DNS Server IP Address.
Contact the Network Administrator.Operating 
Instructions (For 
Setting Up)
726 Received an error response 
from the DNS Server.Check the POP Server Name.
Check the SMTP Server Name.Operating 
Instructions (For 
Setting Up)
728 Communication error occurred 
with the SMTP Direct 
transmission.Check the remote station.
729 Failed to authenticate (SMTP 
Authentication) when connecting 
with the SMTP server.Check the SMTP Authentication. User Name 
and Password.
Contact the Network Administrator.Operating 
Instructions (For 
Function 
Parameters)
730 Cannot retrieve the Journal nor 
program the Internet Parameters 
and the Auto Dialer remotely via 
email from a PC.Check that the Fax Parameter “158 PC 
Remote Update” is set to “Va li d”.Operating 
Instructions (For 
Function 
Parameters)
731 The dialer buffer for manual 
dialing was full (70 stations) 
when the Relay Transmission 
Request was received.Request the originator to re-send the Relay 
Transmission Request after the reserved 
communication is finished.
Info. codeProblemActionRefer to 
						

							212
 Chapter 9    Solving Problems800/814/816/
825Unit was requested to relay a 
document or Confidential 
Communication but has no 
capability.Check with the other party.
815 Mailbox is full. Delete confidential documents.Deleting a 
Confidential 
Document (See 
page 66)
826 The received sub-address is not 
pre-programmed in the address 
book.Check entries in the address book.
Check the entry of the sub-address of the 
remote station.Address Book 
(See page 168)
870 Memory overflow occurred while 
storing documents into memory 
for transmission.Transmit documents without storing into 
memory.
Add SD Memory Card in the machine.Direct 
Transmission 
(See page 40)
Operating 
Instructions (For 
Basic Operations)
Info. codeProblemActionRefer to 
						

							213
 Chapter 9    Solving Problems
Memo 
						

							214
 Chapter 9    Solving Problems
Power Failure
„Power Failure
The fax display remains off for the duration of a power failure, and you cannot send or receive 
documents.
If a power failure occurs while scanning a document, the scan is canceled. Rescan the document when power 
recovers. If a power failure occurs while sending a document from memory, the fax or document will be resent 
immediately upon recovery.
ProblemConditionResult
When a power failure 
occursYou are talking to a remote party. You can continue talking (external telephone 
connection).
You are sending a fax. The fax transmission is aborted. Resend when 
power recovers.
You are receiving a fax. The fax reception is aborted. Ask the remote party 
to resend when power recovers.
While a power failure 
persistsMake phone calls. Possible with the external telephone connection.
Receive phone calls. Possible with the external telephone connection
Send a fax. You cannot send a fax.
Receive a fax. You cannot receive a fax.
When power recovers Memory content. Transmission and transmission data stored in 
memory is preserved intact.
Data pre-programmed or preset on 
your machine.Data pre-programmed or preset in the address 
book, and on program dialing, Function 
Parameters are preserved through the power 
failure. 
						

							215
 Chapter 9    Solving Problems
Checking the Telephone Line
If you do not hear a dial tone when the “Monitor” is selected after pressing Fax key, or the incoming 
call does not ring on your machine (No automatic receive), please check the telephone line by 
following the procedures below.
1Unplug the Telephone Line Cable from 
the telephone jack that was supplied 
by the telephone company.
2Plug a different regular telephone into 
the same telephone jack.
3Check for a dial tone through the 
handset. If there is still no dial tone, 
report it to your local telephone 
company.
or
Call from another telephone to this 
number. If the telephone does not ring, 
report it to your local telephone 
company. 
						

							216
 Chapter 10    Appendix
Chapter 10
Appendix
Replacing the Verification Stamp
To replace the verification stamp, follow the steps below: 
zDZHT000027 (for USA and Canada)
zDZHT000004 (for other countries)
1Open the ADF Cover.
2Open the Inner Cover while holding 
the green-labeled tab.
3Lift up the ADF Tray.
4Open the Exit Guide while holding the 
green-labeled tab.
5Remove by pulling the Stamp 
Assembly upward.
6Remove the Stamp. Replace the 
stamp with a new one, or refill the 
stamp with a few drops of the specified 
ink onto the back of the stamp.
P9250577 
						

							217
 Chapter 10    Appendix
7Reinstall the Stamp Assembly. 
						

							218
 Chapter 10    Appendix
Index
Numerics
2-Sided Originals  ........................................................... 32
A
Address Book  .................... 10, 18, 69, 110, 137, 144, 168
Address Book List  ........................................................ 196
Automatic Reception ...................................................... 80
B
Basic Menu  .................................................................... 11
Batch Transmission  ....................................................... 44
Bcc ....................................................................... 116, 117
C
Cc ........................................................................ 116, 117
Communication Journal  ......................................... 76, 192
Communication Reservation ........................................ 160
Communication Status ................................................... 42
Completion Notice  ....................................................... 127
Confidential Communication  .......................................... 60
Confidential Document  ............................................ 64, 66
Cover Sheet  ................................................................... 78
D
Deferred Polling  ............................................................. 54
Deferred Transmission  .................................................. 52
Density ........................................................................... 26
DHCP (Dynamic Host Configuration Protocol)  ............ 158
Dial Prefix  ...................................................................... 50
Direct Internet Fax Transmission  ................................. 100
Direct Transmission  ................................................. 40, 49
Duplex Recording  .......................................................... 83
E
Email  .......................... 10, 96, 97, 106, 122, 126, 128, 132
Email Address ...................................................... 108, 171
Email Manual Reception  .............................................. 185
F
Favorites ................................................................ 18, 110
Fax Forwarding  .............................................................. 87
Fax Parameter List  ...................................................... 200
Fax Transmission  .......................................................... 14
File Type  ...................................................................... 120
Filename ...................................................................... 120
From .................................................................... 116, 118
Function Parameter  ..................................................... 146
G
Group Dialing  ................................................. 19, 111, 179
I
Inbound Routing  .................................................... 97, 134
Incomplete Document  .................................................. 167Individual XMT Journal  ................................................. 202
Internet Fax  ...................................... 94, 96, 102, 104, 150
J
Job Build and SADF  ....................................................... 38
K
Key Name ............................................................... 18, 110
L
LDAP Search .......................................................... 21, 113
Ledger-Sized Document ............................................... 122
Local Search  .......................................................... 20, 112
M
Mailbox ........................................................................... 60
Manual Dialing .......................................................... 16, 71
Manual Reception  .......................................................... 81
Memory Reception  ................................................... 84, 90
Memory Transmission  .............................................. 36, 48
Message Delivery Notice (MDN)  ............................ 99, 124
Monitor ........................................................................... 24
More Menus (Advanced Comm.)  ................................... 12
More Menus (Edit File Mode)  ......................................... 13
More Menus (Print Out)  .................................................. 13
More Menus (Select Mode)  ............................................ 12
N
Network Parameters ..................................................... 104
Number Pad  ............................................................. 10, 17
O
Onscreen Keyboard  ..................................................... 109
Original Size  ................................................................... 30
Original Type  .................................................................. 26
P
Password Communication .............................................. 72
Password-Reception ...................................................... 88
PIN Code Access  ........................................................... 45
Polling ........................................................... 56, 58, 62, 63
Print Reduction  ............................................................... 82
Program Dialing ............................................................ 177
Program Key  .......................................... 46, 130, 176, 183
Program List  ......................................................... 184, 198
R
Redialing ........................................................................ 23
Relay Feature  ............................................................... 140
Relay Transmission  ................ 98, 142, 148, 150, 152, 156
Resolution ...................................................................... 26
Rotated Transmission  .................................................... 43 
						

							219
 Chapter 10    Appendix
S
Search  ..............................................................10, 20, 112
Selective Reception  ........................................................86
SMTP Authentication ....................................................158
Sub-Address  .................................................17, 68, 69, 71
Subject .........................................................................119
T
TIFF Converter  .............................................................154
TIFF Converter Mail Linking Program  ..........................154
Transaction Journal  ......................................................188
V
Verification Stamp  ..................................................34, 216 
						

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Microsoft, Windows, Windows NT, Windows Server, Outlook & Windows logo are either registered trademarks or 
trademarks of Microsoft Corporation in the USA and other countries.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Adobe, Acrobat Reader & Adobe logo are either registered trademarks or trademarks of Adobe Systems 
Incorporated.
All other trademarks identified herein are the property of their respective owners.
PEERLESSPage
TM is a trademark of the PEERLESS Systems Corporation; and, 
PEERLESSPrint
TM and Memory Reduction Technology® are registered trademarks PEERLESS Systems 
Corporation; and, COPYRIGHT © 2002 PEERLESS Systems Corporation
Universal Font Scaling Technology (UFST) and all typefaces have been licensed from Agfa Monotype
Agfa
® and the Agfa rhombus are registered trademarks of Agfa-Gevaert N.V. registered in the U.S. Patent and 
Trademark Office and may be registered in other jurisdictions. Monotype
® is a registered trademark of AMT 
registered in the U.S. Patent and Trademark Office and may be registered in other jurisdictions. ColorTune
® is a 
registered trademark of Agfa-Gevaert N.V. registered in the U.S. Patent and Trademark Office and may be 
registered in other jurisdictions. Profile Tool Kit
TM, Profile StudioTM and Profile OptimizerTM are trademarks of 
AMT and may be registered in certain jurisdictions.
Captaris and RightFax are trademarks of Captaris, Inc.
Novell and NetWare are registered trademarks of Novell, Inc. in the United States and other countries. 
©  2006 Panasonic Communications Co., Ltd. All Rights Reserved.
Unauthorized copying and distribution is a violation of law.
The contents of these Operating Instructions are subject to change without notice.
USA Only
„WARRANTY
PANASONIC DIGITAL DOCUMENT COMPANY MAKES NO WARRANTIES, GUARANTEES OR 
REPRESENTATIONS, EXPRESSED OR IMPLIED, TO CUSTOMER WITH RESPECT TO THIS PANASONIC 
MACHINE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR 
FITNESS FOR A PARTICULAR PURPOSE.
PANASONIC DIGITAL DOCUMENT COMPANY ASSUMES NO RISK AND SHALL NOT BE SUBJECT TO 
LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, 
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY THE CUSTOMER IN 
CONNECTION WITH THE USE OR APPLICATION OF THIS PANASONIC MACHINE. SEE YOUR DEALER 
FOR DETAILS OF DEALER’S WARRANTY.
C0606-1066(03)
PJQMC0588ZB
June 2006
Published in Japan Panasonic Digital Document Company,
Unit of Panasonic Corporation of North America
One Panasonic Way
Secaucus, New Jersey 07094
http://panasonic.co.jp/pcc/enPanasonic Canada Inc.
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