Panasonic Dp C354 Operating Instructions Manual

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 Chapter 5    Internet Fax
Memo 
						

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 Chapter 5    Internet Fax
Tips for Internet Fax
Your machine uses the same communication protocols as Email: the Simple Mail Transfer Protocol 
(SMTP).
The differences from a standard G3 fax communication using the Public Switched Telephone Network 
(PSTN) are as follows.
„Differences between Internet Fax and Fax Stations on the Telephone Line
Fax stations connected to the telephone line transmit data over a telephone line at their own 
expenses.
Internet Fax, on the other hand, breaks down image data into packets, and transmits them from a 
LAN to the Internet or an Intranet without using a telephone line, thus the telephone bills on long-
distance calls can be saved.
„When Email Transmission Fails
• Your machine does not directly connect to the final destination, but rather connects to a Mail 
Server via LAN. Therefore, if a document cannot be correctly transmitted due to an error, the 
erroneous mail may be returned from the Mail Server to your machine.
• Error mail may take a long time to return (20 to 30 minutes normally) depending on the location of 
the remote stations, the degree of line congestion on the Internet, or the network configuration 
and so on.
• Depending on the Mail Server, it is possible that erroneous mail is not returned at all. Therefore, 
when transmitting important or time sensitive documents, it is recommended that you follow up 
with a telephone call to confirm reception.
• Documents may not be transmitted to a remote station correctly if the remote station’s mailer 
does not support MIME. Error mail may be returned depending on the type of the remote mail 
server.
• Documents consisting of multiple pages, or including a large amount of image data may not be 
transmitted.
zIf “172 Direct IFax XMT” has been set to “Valid” in Function Parameters (Fax/Email Settings> Fax 
Parameters), documents are directly transmitted to Email Addresses pre-programmed in the address 
book.
zThis machine supports the Message Delivery Notice (MDN) feature. Program this feature when you want 
to make sure whether the Email you sent has reached the receiving station successfully. For more 
details, refer to Message Delivery Notice (MDN) (see page 99).
„Telephone Calls Cannot Be Made via LAN
• Your machine can only make a phone call using a regular telephone line (if an external telephone 
is connected to your machine).
• Fax communication cannot be performed using Voice Over IP network communication. 
						

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„Dual Port Communication
Your machine has dual port capability allowing simultaneous G3 Fax Communication over a 
telephone line (PSTN), and LAN Communication.
„Transmission Resolution
In view of PC transmission, the standard setting of the resolution is set to “Fine” mode. If required, 
this setting can be changed to “Std”. (See page 26)
„Receive Internet Email Messages
•Your machine can receive text Email from a PC, and print ANSI characters. It will print a “„” symbol 
if an unrecognized character is received.
•Received Email font and character size are fixed, and cannot be changed.
•Text Email will be printed at about 72 lines per page. It is recommended that you use A4/Letter size 
recording paper.
•Documents cannot be transmitted correctly if the destination Mail Server does not support the MIME 
protocol. Erroneous mail may not be returned depending on the Mail Server.
„Sending a Document to a PC via LAN
When transmitting a document to an email address, the following instructions are sent as text 
message in addition to the TIFF-F formatted image file.
Image data in TIFF-F format has been attached to this email. You can download the TIFF-F Image 
Viewer from the following URL addresses.
http://panasonic.co.jp/pcc/en/
zIf the document(s) being sent in the PDF format, the following message is shown instead.
“Image data in PDF format has been attached to this email.”
„Relay Transmission
To prevent unauthorized stations from getting access to your Relay Station for Internet Relayed 
Transmission, you must set up your Network security. Enter the Relay Station Name, which is 
concealed from the final destinations, and a Manager’s Email Address for notification of all Internet 
Relayed Transmissions.
„Transmitted File Type Setting
PDF can be selected for file type attachment from “File Type and Name” in the “Basic Menu”.
The PDF format can be chosen when sending scanned documents as an Email to a remote 
computer.
If a document is transmitted to an Internet Fax in PDF format, the receiving Internet Fax station 
would not be able to print the attached file, resulting in an error. 
						

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 Chapter 5    Internet Fax
Preparing to Use Inter net Fax
To use the Internet Fax feature, your machine needs to be set up properly on your network. Please 
contact your network administrator for actual network setup.
Copy the Important Information form found at the end of Operating Instructions (For Setting Up), and 
ask your network administrator to complete the information on the form.
Program Network Parameters
The following network parameters need to be programmed on your machine by referring to the 
Operating Instructions (For Setting Up) of provided booklet, and important information received from 
your network administrator.
„Network Parameters
• TCP/IP Address of your machine
• TCP/IP Subnet Mask of your machine
• TCP/IP Address of the Default Gateway
•Host Name
• TCP/IP Address of the DNS Server (if not available, see Note)
• Email Address of your machine (see Note)
• Name or IP Address of the Default SMTP Mail Server
• SMTP Authentication Name (when the authentication with the SMTP server is required)
• SMTP Authentication Password (when the authentication with the SMTP server is required)
To program the above items, refer to Fax/Email Settings in the Operating Instructions (For Function 
Parameters) on the provided CD-ROM as well.
zThe email address format can be same as your regular email address. If your email address is 
[email protected], your machine’s email address can be [email protected].
zBy default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server Name. 
						

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„Sending Email (This machine Other Internet Fax machine or PC)
This machine Other Internet Fax machine or PC
LAN
orSMTP Server
POP Server
PC
Internet FAXInternet FAX 
						

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Sending an Email Procedure
The basic operation to send an Email is as follows:
zEmail Addresses and Fax Stations can be mixed while entering the destinations.
Email would be transmitted to an Email Address destination, while normal fax documents would be transmitted 
to a fax destination.
1Place original(s).
zRefer to Placing Originals (Facsimile/Internet 
Fax) in the Operating Instructions
 (For Basic 
Operations) of provided booklet.
2Press the Fax key to open the Fax 
screen.Select “Basic Menu” if additional 
settings are required.
zSetting Original Quality (see page 26)
zSetting a File Type and a Filename (see 
page 120)
The PDF format can be used only for transmitting 
Email to remote computers.
Send Email in TIFF format to an Internet Fax.
zSetting Message Delivery Notice (MDN) 
(see page 124)
Select “More Menus” if additional 
settings are required.
zEmailing a Ledger-Sized Document (see 
page 122)
zRelayed Transmission From Internet Fax 
(see page 150)
Face Up. Up to 85 sheets 
(20 lb / Letter).
Face Down. Align with top left
corner. Close ADF.
Used memory 
						

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 Chapter 5    Internet Fax
3.Select “Email”.
4.Enter an Email Address by selecting 
“Keyboard”, or select a pre-
programmed Email Address.
zRefer to Entering an Email Address (see 
page 108).
zRefer to Using Cc, Bcc and From (see 
page 116).
5.Press the Start key.
The original(s) are stored into memory with a 
file number. Then starts email transmission.
zIf the transmission fails, an error response is 
delivered from the mail server, and printed 
on this machine.
The error mail including an error message, 
and an image of the first page of the 
transmitted document is received.
Refer to When E-mail Transmission Fails 
(see page 126).
zFor instructions on how to cancel a 
transmission, refer to Canceling a 
Communication (see page 48).
zWhen sending from the Platen Glass, place 
the next original and follow the instructions 
described on the touch panel display.
zPress Reset key to return the machine to 
the initial screen of the current active mode. 
						

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 Chapter 5    Internet Fax
Entering an Email Address
Email Addresses can be entered by any of the following methods:
Using the Onscreen Keyboard
Using the Address Book
Use a Key Name (See page 110)
Search through “Favorites” (See page 110)
Use Group Dialing (See page 111)
Searching for Destinations 
Search through the Address Book (Local Search) (See page 112)
(Search by the first letter of a Station Name)
Search through the LDAP server (LDAP Search) (See page 113)Enter the Email Address directly. (See page 109)
Use the pre-programmed Address Book.
Search the Address Book, or the Global Directory Service (LDAP) 
						

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Using the Onscreen Keyboard
To enter an Email Address directly from the onscreen keyboard, follow the steps below:
1Follow the step 1 and 2 on page 106.
2Select “Email”.
3On the Email screen, select 
“Keyboard”.
4Enter an Email Address, and then 
select “OK”.
zEach Email Address can be up to 60 
characters long.
zFor instructions on using the onscreen 
keyboard, refer to Before Starting in the 
Operating Instructions (For Function 
Parameters) on the provided CD-ROM.zTo set multiple Email Addresses, follow the 
steps below:
1Enter the first Email Address, and then 
select 
“OK”.
2Enter the next Email Address, and then 
select “OK”.
3Repeat the Steps above until you finish 
entering all Email Addresses.
zIf you make a mistake, select “Back Space” 
to delete one digit at a time, or move the 
cursor to the beginning of the field, and then 
press Clear key to delete the entire entry.
There are three ways to enter Email Addresses:
‰Enter an Email Address Directly
Enter an entire Email Address from the 
onscreen keyboard.
‰Use the Default Domain
When you enter an Email Address, you can 
use the Default Domain if the Default Domain 
is pre-programmed in the machine 
beforehand.
1Enter the part of the Email Address to the 
left of @, and then select “OK”.
The default domain is automatically added to 
the Email Address when the Email is sent.
Ex:
Input characters: abc
Sending Email Address: [email protected]
‰Use the Domain List
When you enter an Email Address, you can 
use the Domain List if you pre-programmed 
the domain name you wish to enter.
1Enter the Email Address up to @, and 
then select “Domain List”.
2Select a domain name from the pre-
programmed domain list.
Ex:
Input character string: abc@
Selected from the domain list: 
[email protected]
5Press the Start key.
The original(s) are stored into memory with a 
file number. Then starts email transmission. 
						

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Using the Address Book
„Use a Key Name
If an Email Address is pre-programmed in the 
address book, it can be selected by using a Key 
Name.
zTo use the address book, it is necessary to have 
Email Addresses added to the address book in 
Function Parameters. Refer to Adding an Email 
Address to Address Book (see page 171).
1Follow the step 1 and 2 on page 106.
2Select a Key Name tab.
3Select the Email Address you want to 
send to.
zSelect the same destination to cancel a 
choice.
zTo enter additional Email Addresses, repeat 
Step 2 and 3.
4Press the Start key.
The original(s) are stored into memory with a 
file number. Then starts email transmission.
„Search through “Favorites”
If an Email Address is pre-programmed in the 
“Favorites”, it can be selected from 
“Favorites”.
zTo use the address book, it is necessary to have 
Email Addresses added to the address book in 
Function Parameters. Refer to Adding an Email 
Address to Address Book (see page 171).
zIf there are any Email Addresses added in the 
“Favorites”, the address book opens the 
“Favorites” tab first.
1Follow the step 1 and 2 on page 106.
2Select “Favorites”.
3Select the Email Address you want to 
send to.
zSelect the same destination to cancel a 
choice.
zTo set more Email Addresses, select other 
addresses.
4Press the Start key.
The original(s) are stored into memory with a 
file number. Then starts email transmission.