Panasonic Dp C354 Operating Instructions Manual

							201
 Chapter 8    Reading Reports/Lists
Reading Fax Parameter List
Items in the fax parameter list are listed below.
No.ItemsExplanation
(1) Parameter number Parameter number.
(2) Description “(HOME)” means home position setting.
(3) Selection Selection.
(4) Current setting “----” indicates the code or password is not set. When the code or password 
is set, it is shown by asterisk(*).
(5) Standard setting Factory preset standard setting.
(6) Changed setting “*” indicates that the Factory preset setting was changed.
************* -Fax Parameter List- ************** Date MMM-dd-yyyy ***** Time 15:00 ***** P.01
   
(1)      (2)                    (3)                                  (4)         (5)   No. Description                Selection                            Current     Standard
                                                                       Setting     Setting
   000 Print FaxParameterlist
   001 Density(HOME)              (-3  -2  -1  0  1  2  3)             0           0
 * 002 Resolution(HOME)           (STD Fine S-Fine)                    STD         Fine
   
                                                           -PANASONIC
 ***** DP XXXX********************* -HEAD OFFICE     - ***** -        201 555 12121 *********
(6) 
						

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 Chapter 8    Reading Reports/Lists
Individual XMT Journal
This section explains how to print, and read the individual XMT journal.
The individual XMT journal is useful when saving send jobs, or checking the detailed information of the 
communication.
Printing Individual XMT Journal
To print the individual XMT journal, follow the steps below:
1Press the Fax key.
2Select “More Menus”.
3Select “Print Out”.
4Select “IND. XMT Journal”.
The individual XMT journal will be printed.
zPress Reset key to return the machine to 
the initial screen of the current active mode. 
						

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 Chapter 8    Reading Reports/Lists
Reading Individual XMT Journal
Items in the individual XMT journal are listed below.
No.ItemExplanation
(1) Date/Time The date and time when the individual XMT journal is printed.
(2) Journal No. Journal number.
(3) Communication result “OK” indicates that the communication was successful.
“Busy” indicates that the communication has failed because of busy 
line.
“Stop” indicates that STOP was pressed during communication.
“P-OK” indicates that memory overflow occurred while storing the 
documents into the memory for transmission but successfully 
stored document(s) was sent.
“R-OK” indicates that the Relayed XMT was successful.
“B-OK” indicates that the Batch Transmission was successful.
“M-OK” Indicates that the memory reception/ substitute reception was 
successful.
“- -” indicates LAN transmission.
“3-digit Info Code” indicates that the communication has failed. 
Refer to Information Codes (see page 208).
In this case, the machine will print the attached report 
with first page of your document as shown on the 
previous page.
(4) Number of pages 
transmitted or receivedThe 3-digit number is the number of pages successfully transmitted or 
received.
When the documents are stored into the memory, two 3-digit numbers will 
appear. 
The first 3-digit number represents the number of pages successfully 
transmitted. 
The second 3-digit number represents the total number of pages that were 
attempted to be transmitted.
*************** -IND. XMT Journal- **************** Date MMM-dd-yyyy ***** Time 15:00 ********
            Date/Time      = MMM-dd-yyyy 00:02
            Journal No.    = 035
            Comm. Result   = OK
            Page(s)        = 001/001
001/001
            Duration       = 09:00:01
            File No.       = 053
            Mode           = Memory Transmission
            Destination    =   0123456789
            Received ID    = 0001
            Resolution     = Std
                                                  - PANASONIC                -
******DP-XXXX ************************* - HEAD OFFICE - ***** - 201 555 1212 - ***************
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10) 
						

							204
 Chapter 8    Reading Reports/Lists(5) Duration Duration of the communication.
(6) File No. File number.
(7) Mode Communication mode.
(8) Destination Email address or fax number of the remote station.
(9) Received ID Received ID of the fax.
(10) Resolution Resolution that the fax was transmitted.
No.ItemExplanation 
						

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 Chapter 8    Reading Reports/Lists
Memo 
						

							206
 Chapter 9    Solving Problems
Chapter 9 
Solving Problems
Tips for Solving Problems
If you encounter the problems, please check following items.
ProblemSymptom ActionRefer to
While 
sendingA document does not feed, or 
multiple pages are fed at the 
same time.• Check that the document does not have 
staples or clips attached to it and that it is not 
smeared or broken.
• Check if the document is loaded properly.
Does not stamp. Verify the settings of “04 Stamp (HOME)” and 
“28 Stamp at Memory XMT” in Function 
Parameters (Fax/Email Settings> Fax 
Parameters).Operating 
Instructions (For 
Function 
Parameters)
The verification stamp image 
appears too light.Replace the verification stamp.Replacing the 
Verification 
Stamp (See page 
216)
Vertical lines appear in a 
transmitted document.Make a copy on this machine and check its 
image quality. If the copy is OK, notify the 
receiving station at fault.
If copy is NG, clean the document scanning 
surface area.
Document is transmitted as 
blank paper.• Check if the document is loaded properly.
• Make a copy on this machine and check its 
image quality. If the copy is OK, notify the 
receiving station at fault.
If copy is NG, clean the document scanning 
surface area.
Document is misfeeding. 1. Remove the jammed document according to 
the error code displayed on the Touch-Panel 
Display.
2. The machine cannot send long Document. 
Confirm the Document length according to the 
guidelines shown below.
• Document length exceeds 78.8 inches (2 
meters) in “Std” and “Fine” mode.
• Document length exceeds 19.7 inches (0.5 
meters) in “S-Fine” mode.
• Document length exceeds 11.8 inches (0.3 
meters) in “600 dpi” mode.
(The Resolution will change to S-Fine 
automatically when sending longer than A4 
size, and 2-Sided documents.)Operating 
Instructions (For 
Basic Operations) 
						

							207
 Chapter 9    Solving ProblemsWhile 
receivingPaper out An error massage will appear on the display if 
the machine has run out of the paper while 
receiving a document. Load paper.
Paper jam If paper jam occurs, an error code is displayed. 
Remove the jammed paper.Operating 
Instructions (For 
Basic Operations)
Paper does not feed. Check if the paper tray is loaded with paper. 
Load paper as directed by relevant instructions.Operating 
Instructions (For 
Basic Operations)
Paper is not exited at the end of 
a print job.Check to see if the paper has not jammed in the 
machine.Operating 
Instructions (For 
Basic Operations)
The automatic print reduction 
feature does not work.Check the setting of “24 Print Reduction” in 
Function Parameters (Fax/Email Settings> Fax 
Parameters).Operating 
Instructions (For 
Function 
Parameters)
Communicat-
ingNo dial tone heard • Check the telephone line connection.
• Check the telephone line.Checking the 
Telephone Line 
(See page 215)
The machine won’t receive 
automatically• Check the telephone line connection.
• Check the receive mode settings.
• If “13 Auto Print JRNL” set to “Valid” in 
Function Parameters (Fax/Email Settings> 
Fax Parameters), and the machine is printing 
the received document(s) from memory, which 
also happens to be the 200th transaction, the 
machine will not auto answer until the 
Transaction Journal completes printing.Operating 
Instructions (For 
Function 
Parameters)
Cannot send or receive An error code appears on the display. See the 
error code table and identify the problem.Information 
Codes (See page 
208)
Operation Operation rejected Switch off the machine for seconds, and then 
turn it on again.
ProblemSymptom ActionRefer to 
						

							208
 Chapter 9    Solving Problems
Information Codes
In the event of communication failures, Information Codes appear in the transmission result, or in the 
transaction journal.
When an Information Code is displayed, take necessary action as recommended in the table below. 
For definitions of the Information Code not found here, refer to the User (U)/Jam (J)/Machine (E) 
Error Codes in the Operating Instructions (For Basic Operations) of provided booklet.
Info. codeProblemActionRefer to
030 Document is misfeeding. Reload the document properly.
Remove the document jam.
Adjust Original Guide.
031
Document is too long or 
jammed.
Document length exceeds 78.8 
inches (2 meters) in
“Std” and “Fine” mode only. The 
length limitation
for “Super Fine” and “600dpi” 
mode, is subject to the
available Memory size.Reload the document properly.
Remove the document jam.Operating 
Instructions (For 
Basic Operations)
061 ADF Cover is open. Close the ADF Cover.
400 During initial handshake, 
receiving station did not respond 
or a communication error 
occurred.Check with the other party.
Reload the document and send again.
401 Remote station required a 
Receiving Password to receive 
the document. Remote station 
does not have Confidential 
Mailbox.Check the remote station.
402 During initial handshake, 
communication error occurred.Reload the document and send again.
403 No polling capability at the 
remote side.Ask remote side to set to be polled.
404/405 During initial handshake, 
communication error occurred.Reload the document and send again.
406 Transmission Password does 
not match.
Receiving Password does not 
match.
Received from an unauthorized 
station in Selective Reception 
mode.Check the password, or the telephone number 
in Address Book.Editing Address 
Book (See page 
173)
* In this case, the machine switches to “Super 
Fine” mode.
600dpi
(Max. Length)Super Fine
(Max. Length)
2-Sided 
(Long 
Edge)2-Sided 
(Short 
Edge)
1-Sided2-Sided 
(Long 
Edge)2-Sided 
(Short 
Edge)
1-Sided
A3/
Ledger*20 in
(528 mm)25 in
(639 mm)20 in
(528 mm)60 in
(1534 mm)
B4*25 in
(633 mm)30 in
(779 mm)25 in
(633 mm)72 in
(1827 mm)
A4/
Letter11  i n
(300 mm)35 in
(894 mm)28 in
(728 mm)78 in
(2000 mm) 
						

							209
 Chapter 9    Solving Problems407 No confirmation from the 
receiving station for the previous 
page sent.Wait a few minutes and send again.
408/409 Remote side confirmation of 
previous page is illegible.Wait a few minutes and send again.
410 Communication aborted by the 
transmitting side.Check with the other party.
411 Polling password does not 
match.Check the polling password. Operating 
Instructions (For 
Function 
Parameters)
412 No data from the transmitting 
side.Check with the other party.
414 Polling password does not 
match.Check the polling password. Operating 
Instructions (For 
Function 
Parameters)
415 Polling transmission error. Check the polling password. Operating 
Instructions (For 
Function 
Parameters)
416/417/418/
419Received data has too many 
errors.Check with the other party.
420/421 Machine goes to receiving 
mode, but receives no
command from the transmitting 
side.Remote side misdial.
Check with the other party.
422/427 Interface is incompatible. Check with the other party.
430/434 Communication error occurred 
while receiving.Check with the other party.
436/490 Received data has too many 
errors.Check with the other party.
456 Unit received a confidential 
document or was requested to 
be polled of a confidential 
document under any of following 
conditions.
1.Not enough space in 
memory to receive the 
confidential document.
2.Confidential Mailbox is full.
3.While printing received 
document.
Unit was requested to relay a 
document.Print a confidential document.
Wait until unit finishes printing.Printing a 
Received 
Confidential 
Document (See 
page 64)
492/493/494 Communication error occurred 
while receiving.Check with the other party.
Info. codeProblemActionRefer to 
						

							210
 Chapter 9    Solving Problems495 Telephone line disconnected. Check with the other party.
501/502/503/
504Communication error occurred 
using the internal V.34 Modem.Check with the other party.
540/541/542/
543/544Communication error occurred 
while transmitting.Reload the document and send again.
Check with the other party.
550 Telephone line disconnected. Check with the other party.
552/553/554/
555Communication error occurred 
while receiving.Check with the other party.
580 Sub-address transmission to a 
unit that has no Subaddress 
function.Check the remote station. 
581 Sub-address Password 
transmission to a unit that has 
no Password Sub-address 
function.Check the remote station. 
623 No document is loaded in the 
ADF.Resend the documents.
630 Redial was not successful due to 
a busy line.Reload the document and send again.
631/700 During dialing, STOP was 
pressed.Reload the document and send again.
634 Redial was not successful due to 
no response from the called 
station or wrong number dialed.
If a dial tone is not detected, the 
machine does not transmit.
Note: If busy tone was not 
detected, the machine will 
only redial once.Check the telephone number, and send again.
Change the setting of “68 Dial Tone Check” is 
set to “Off” in Function Parameters (Fax/Email 
Settings> Fax Parameters).Operating 
Instructions (For 
Function 
Parameters)
638 Power failure occurred during 
the communication.Check the power cord and plug.
711 Incorrect LDAP settings. Check the LDAP Server Name, LDAP Log in 
Name, LDAP password, LDAP Search Base.Operating 
Instructions (For 
Function 
Parameters)
712 Incorrect email address. Check the registered email address.
Check the IP Address of the SMTP Server with 
the Network Administrator.Operating 
Instructions (For 
Setting Up)
714 Cannot log on to the LAN. Check the 10Base-T/100Base-TX cable 
connection. An unexpected LAN problem 
occurred. Contact the Network Administrator.Operating 
Instructions (For 
Setting Up)
715 TCP/IP connection timed out. Check the Internet Fax parameter settings.
Verify the IP Address, Default Gateway IP 
Address, SMTP Server IP Address.Operating 
Instructions (For 
Setting Up)
Info. codeProblemActionRefer to