Norstar Compact 616 Dr5 Installer Guide
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Glossary 203 Private line: Private Private network: A telephone network consisting of owned or leased telephone lines used to connect different offices of an organization independently of the public network. Private to: A line assigned to one telephone as a Private line by your Customer Service representative. The line cannot appear on any other telephone, except the Prime telephone for that line. Private lines cannot be placed into Line Pools, Programming Overlay: See Programming Overlay. Programming reminder: A chart on which you can record some commonly-used settings from Administration programming to keep the system’s records up-to-date. Programming: A series of procedures that set the way the system works. Programming includes system-wide settings and individual telephone and line settings. Public line: An external line that can be assigned to any telephone and to many telephones. A line is assigned as Public by your Customer Service representative. Public network: The regular telephone network that connects most homes and businesses. Recall: See Link time. Receiver: The handset of a telephone. Remind delay: A feature that causes a telephone to beep and display the message d call when a call has been on hold for a programmable period of time. This period is the Remind delay, and is programmed by your Customer Service representative. Restrictions: A component of a Dialing filter. Restrictions are numbers you cannot dial when that Dialing filter is in effect. See Exceptions. Ringing Telephone (Ringing Set): A telephones that has been assigned to ring when a line has been placed into a Service Mode. Ringing Telephones are assigned in Administration programming. Ringing: A programming function done by your Customer Service representative that assigns a line to ring or not ring at a telephone. If a line has been assigned as “No ring”, an incoming call is shown only by a flashing indicator. Compact System Coordinator Guide
204 Glossary button: A button that ends a call in the same way that hanging up the receiver does. It may also be used to end Startup, Administration programming and feature operations. Set Copy: A programming section that allows you to copy programmable settings from one telephone to another-of the same type. Set Copy provides two options: duplicating System Data and User Data, or duplicating System Data only. Run/Stop: A character that creates a breakpoint in a programmed external dialing sequence. When you press a programmed key, the system dials the number up to the Run/Stop. When you press it again, the system dials the digits following the Run/Stop.Set does not Provide the same copy capability as the display button, which is more selective of the settings that can be duplicated. Set filter: See Dialing filter. Set Names: A sub-heading in Administration programming sthat allows you to assign Names of up to seven characters to SAPS: See Station Auxiliary Power Supply. telephones. Service Modes: A feature that provides special ringing and telephone access after normal office hours, or when there are few people available to answer calls. Certain features become active when one or more lines are placed into a Service Mode. Service Modes settings are assigned in Administration programming. Set: A telephone. Set ability: A sub-heading in Administration programming under which set filters, line/set filters, and a variety of system features are assigned to individual telephones. Set Relocation: See Automatic Telephone Relocation. Shift button: A small triangular button beside the dual-memory buttons on the upper half of the Telephone. Press the shift button to store or access features on the top of the dual-memory buttons. Show Time: A feature that allows you see the current date and time on the telephone display while you are on a call. Station: An individual telephone or other device. Compact System Coordinator Guide
Glossary 205 Station Auxiliary Power Supply (SAPS): A device which provides power to a telephone that is connected more than 305 m (1000 ft) and less than 760 m (2500 ft) from the Key Service Unit, or to a CAP module, System Coordinator: A person responsible for customizing the system through Administration programming and for helping co-workers use the system. System Data: An option in the Set Copy function. System Data refers to the system settings that apply to all telephones and lines. System Data consists of the programmable settings from System Startup and Administration programming. It also includes the setting programmed by your Customer Service representative. System Speed Dial Code: A two-digit code (01 to 70) that can be programmed to dial a telephone number up to 24 digits long. System Speed Dial codes are programmed for the entire system in Administration programming. System Speed Dial Name: A sub-heading in Administration programming under which you can assign a name to a System Speed Dial Number. System Speed Dial: A heading in Administration programming under which you can assign up to 70 numbers as System Speed Dial numbers. System Startup: A procedure ‘that initializes the system programming to defaults. When a system is first installed and powered up, System Startup must be performed before any programming can be done. T TCM line (Time Compression Multiplexing line): A two-wire digital station loop joining the cross-connect at the Key Service Unit to a telephone. Telephone lock (Set lock): A feature that allows you to limit the number of features that may be used or programmed at a telephone. Full telephone lock allows very few changes or features, Partial telephone lock allows some changes and features, and No telephone lock allows any change to be made and any feature to be used. Telephone lock is assigned in Administration programming. Time and Date: A display description. The current Time and Date appear on the display of idle telephones. The Time and Date can be changed in Administration programming. Transfer: A feature that lets you redirect a call to another telephone. There are four types of Transfer; Transfer using Hold, Transfer with Announcement, Transfer without Announcement, and transfer using Unsupervised Conference. Compact DR5 System Coordinator Guide
206 Glossary Transfer A feature that returns a transferred call if it is not answered after a specific number of rings. The number User Filter: See Dialing filter. rings is programmed by your Customer Service representative. Transfer Callback does not apply to calls transferred externally., V Trunk: A physical connection between the system and the outside world using either the public telephone system or a private network. Trunk Answer: A feature you can use to answer a call on any line that has an active Service Mode, even if that fine does not appear on your telephone. Trunk Answer is activated in Administration programming, Voice Call: A feature you can use to make an announcement or begin a conversation through the speaker of another telephone in the system. The telephone you call does not ring. Instead, the person you call hears a beep and then your voice. Their telephone beeps periodically to remind them that their microphone is open. Compact System Coordinator Guide
A Access Code External line 112 denied Conference 102 Speed dial 151 Accidental Disconnect Protection 153 Administration Dialing filters 36 Direct Dial 35 entering 17 exiting 1% headings 16 moving through 19 Names 29 overview 16 Programming reminders 5% Service Modes 4% Administration programming 1 Alarm telephone description 147 Dialing 114 Parked Call Park 92 Answer buttons 95, 137 Answerback 42 Autobumping feature description 84 13% Buttons 13% feature description 74 Host System Signaling 76 losing data after power failure 75 full 74 Speed dial 151 Automatic Call Information 54 Automatic Handsfree 105 programming 42 Automatic telephone relocation 153 Auxiliary Ringer programming 43 Service Modes 51 B Background Music 153 Button Indicators 69 Release 13% Volume 13% erased 75 Button Inquiry feature description 11% Buttons Answer 137 13% Erasing programming 11% Feature 137, 13% Hold 137 Line 13% Memory 137 Programmed 13% C Call Display Information 3, 67 Call Display services 3 Call forward feature description 77 Compact System Coordinator Guide
208 Index No Answer 44 On Busy 43 Override 77 Call Forward No Answer 77 Call Forward on Busy 77 Call Identification 53, 54, 55 Call Information display before or after answering 80 display for a call on hold 80 feature description 80 Call Log 6 call from 85 add digits to a number 86 trim a number 86 choose logging options 82 entering 84 erase log items 85 feature description 82 navigating within 84 optional password 86 Call Park 68 feature description 92 Call Pickup 68 Assigning groups 96 feature description 94 priority of alerting calls 95 Call Pickup (group) programming 42 Call Queuing feature description 97 queuing priorities 97 Call Timer 157 Callback 67 Calls incoming 73 denied Camp On 98 Camp OnCall Queuing 99 feature description 98 ringing 69 Can’t Dialing 115 Can’t send Message 133 Cancel’ feature 66 Cancelden i Message 133 Cancel for Message 134 Capabilities Dialing filters 36 Line filters 47 User filter 47 Class of Service 154 Class of Service passwords 45 copying data 46 Line filter 47 number of 46 User filter 47 Compact DR5 Telephone Feature Card 15 Conference disconnect one party 100 feature description 100 independently hold two calls 100 on M7100 telephone 103 put on hold 101 split 101 with Privacy 100 busy Conference 102 Configuration 154 Configuration programming Contrast Adjustment 105 Control telephone Compact DR5 System Coordinator Guide
Index 209 to Direct -dial telephone Directed Pickup line programming 57 feature description 94 telephone programming 57 Directory Numbers 154 COS Line filters (see Line Disconnect Protection 153 filters (COS))Display COS Password one-line 64 Changing two-line 64 feature description 104 Displays COS passwords 45 Prime telephone 72 Customizing 13DND 71 Customizing 16 Do Not Disturb 68, 78, 159, Customizing the telephone 160 D Contrast Adjustment 105 Dialing modes 106 Handsfree 105 Defaults Language 107 moving line buttons Dialing filters 38 feature description 108 Pulse/Tone Dialing 109 Delayed Ring Transfer 67 ringing 109 Denied in Service modes 145 Dialing direct dial 112 Pulse or Tone 109 unrestricted 38 Dialing filters defaults 38 deleting 39 number of 38 Dialing Modes Automatic 106 Pre-Dial 106 Standard 106 zone Page 142 Exceptions removing 38 Exceptions in a Dialing filter 39 Exclusive Hold 125 feature description 125 Extension numbers (See Directory Numbers) External 74 External call ringing 69 External line Access Code 112 External lines Line/telephone filter 40 Extra-Dial additional Direct-Dial 5-l Extra-dial telephone 148feature description 117. E Emergency calls Priority call 143 Emergency telephone 148 Speed dial 151 Compact DR5 System Coordinator Guide
FOperating 139 Hold feature description 124 Listen on Hold 124Feature Button 137. , Feature Buttons 138 Feature Programming 118 Features . canceling 66 overview 64 Restrictions 41 Filter Line 45 User 47 Filters Line with COS 47 Line/telephone 40 Forwarding (see Call Forward) Call forward No Answer 44 Call Forward On Busy 43 Full Handsfree programming 41 G Music, Tones or Silence 125 on telephone 125 Hold Button 137 Hold or ease feature programming 119 Host System Signaling 126 Link 126 pause 126 Programmed Release 127 Run/Stop 127 Timed Release 127 Hotline programming 45 Hotline telephone 148 I Indicators 69 Internal 74 Internal call 69 Internal numbers (See Directory Numbers) id Page 142 210 Index call first Call Park 92 Group Listen feature description 121 Group Pickup feature description 94 H Handsf reeLanguage choice 107 Automatic 42Last Number Redial etiquette 123feature description 112 Full Handsfree 42 Line Handsfree Answerback 42buttons Handsf ree/Mute 68moving 108 feature description 122Indicators on telephones 69 HeadsetNames 30 answering a call 139Line Abilities Full Handsfree 42Line Filter 45 L Compact DR5 System Coordinator Guide
Index 211 Line appearance 155 Line Buttons 138 Line filter defaults 45 Line filters (COS) defaults. Programming 47 Line in Hotline 149 Line Pool Hotline 44 System Speed Dial 27 Line Pools 155 feature description 129 Ring Again 130 Line Supervision 154 Line/telephone filters number of 40 Lines Prime 155 Private 155 Ringing preference 156 Link 126 feature description 126 Listen on Hold 124 feature description 83 Button, 137 erasing 118 Memory buttons programming 8 denied Message 134 Message Waiting 11 Message Waiting List call from 132 Messages feature description 131 Message Waiting List 132 Voice Message Center 136 Music on Hold 125 N Name System Speed Dial 28 Names entering letters 24 Length 29 Moving Telephones 29 Programming 29 Valid characters 29 Need Headset 140 Night Service modes145 No free Dialing 115 Message 135 No calls waiting Answering the telephone 70 last number Last number redial 115 1 Answering the telephone 71 Dialing 115 Hotline 149 No number saved M telephone Conferencing 103 display buttons 64 Hold 125 selecting lines 66 M7208 telephone display buttons 64 Make call first Camp On 99 Make calls first Conference 102 Compact DR5 System Coordinator Guide
212 Saved Number No saved number Saved Number 116 No call Voice Call 163 Not in Camp on 99 entering 23 23 0 On-hook dialing 106, P Page feature description 141 zones 141 timeout Page 142 Page Zone programming 42, 43 Paging Zones Paging Page 142 Park denied Call Park 93 Parking full Call Park 93 Password Administration 52 Pause feature description 126 Personal programming 1 Personal Speed Dial 150 Pick UP receiver Call Queuing 71 Pickup Call Pickup programming 42Pre-Dial 106 Prime Line Hotline 44 Prime lines 155 Prime telephone 68, 149 Priority Call feature description 143 ring 69 Privacy creating a conference 100 Private lines 155 Call Pickup 42, 95 and HOLD120 Programmed Release feature description 127 Programming Automatic Handsfree 42 Auxiliary Ringer 43 Call Forward No Answer 44 Call Forward On Busy 43 Call Pickup (group) 42 Capabilities 36 COS Line filter 47 features 118 Full Handsfree 41 Handsfree Answerback 42 Hotline 45 Names 29 Page Zone preparing for 14 purpose 13 reminders 58 Service Mode name 49 Service Modes 48 telephone filter 35, 40 15 Trunk Answer 51 using display buttons 22 Programming Overlay 19 Programming Record 15 Compact DR5 System Coordinator Guide