Norstar Compact 616 Dr5 Installer Guide
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Messages 133 Remove items from your List You an internal message or clear a message you have received from your Voice Message Center. When you clear this message from your Message Waiting List, it still exists at your Voice Message Center until you erase it there. To erase a voice message, refer to your Voice Message Center documentation. From an idle telephone, press to erase or clear the first message (either an internal message or a message from your Voice Message Center). OR From within your Message Waiting List, press or or for the item that you want to remove. Related features Call Log The status display for the Message Waiting List shares the same display with the Call Log status display. Displays You will see some of the following displays while sending messages. Cancelden i When reviewing the messages you have sent, press NEXT to view the next message or to erase the message on the display. This is the Message Waiting List display for internal messages. Press NEXT to see the next message. Press to reply to the message. Press to erase the message. You have tried to send a message to a Analog Terminal Adapter. The Analog Terminal Adapter does not have a display so it cannot show a message. You have entered an invalid number when attempting to cancel a message. Compact System Coordinator Guide
134 Messages Erased> 21 NEXT In use: 21 to: Dial the internal number to which you sent the message you wish to cancel. You have cleared an external message from your Message Waiting List. The message itself still exists in your Voice Message Center until you erase it there: You have erased an internal message. This message does not pertain to M7100 Telephones. If you try to access your Message Waiting List while on an active call, this display advises you to hold or release the present call. You are trying to call from your Message Waiting List. The line that you are trying to use is being used by the identified user. This is the Message Waiting List display. For that particular voice message, it tells you the line the call came in on, and the name of that line. You have tried to send a message to an invalid internal number or to a telephone that is out of service. You have a one in your Message Waiting List, and you have no new entries in your Call Log. Press to review the message. The SHOW display button appears only if you have outstanding messages. Press SHOW to review or erase messages you have sent. Press to send a new message. Enter the internal number of the telephone to which you would like to send a message. Compact System Coordinator Guide
& Calls Messages This indicates that there is more than one item in your Message Waiting List, and there are one or more new entries in the Call Log. number You have more than one item in your Message Waiting List, and you have no new entries in your Call Log. Press to review the messages. You have no line button free with which to reply to a message. You don’t have any messages to cancel or there are no messages to scan through. There has been no number programmed for the Voice Message Center. To program the number, see the Programming chapter. ease call If you have an M7100 Telephone, this is displayed when you try to reply to a message while on an active call. You must-release your call before entering your Message Waiting List. Their list full 1 full You are trying to send a message to a telephone whose message waiting list is full. You have tried to send a message but your telephone’s list of sent messages is full. Cancel one of the messages you have sent, if possible, or wait until you have received a reply to one of those messages. Compact System Coordinator Guide
136 Notes You can send up to four messages to different telephones, including your Voice Message Center. If your telephone is a Direct-dial telephone or a Central Answering Position, you can send messages to 30 telephones. You can receive up to four messages from different telephones, including your Voice Message Center. The single message from your Voice Message Center may pertain to several voice messages. Any message can be canceled either by the person who sent it or by the person who received it. If your reply to a message is forwarded or is answered at another telephone using the Call Pickup feature, the message remains on your telephone until you cancel it or successfully contact the telephone that sent the message. Compact DR5 System Coordinator Guide
Telephones 137 , This section covers the basic features of your telephone and optional equipment that may be attached to it. Buttons Feature button(Feature) You use the Feature button to invoke features. See the Using features section. Hold button[Hold] You use the Hold button to put calls on hold. See the Hold section. It is also used in place of the display button on telephones with one-line displays. Memory buttons Memory buttons are the buttons with indicators on the M7208, M7310, and M7324 Telephones, and the dual buttons without indicators on the M7310 Telephone. There is also a single memory button, without an indicator, on the M7100 Telephone. Memory buttons can be used for any of the following buttons, except that lines and Answer buttons must appear on buttons with indicators. Answer buttons You can use an Answer button to monitor calls on another person’s telephone. All calls to the monitored telephone appear on the Answer button. Such calls may also ring at the telephone with the Answer button, depending on how the system is configured. Answer buttons are most useful for a secretary who monitors incoming calls for one or several managers. If more than one call is ringing at the manager’s telephone, the first call appears on the secretary’s Answer button. Any subsequent calls appear on Intercom buttons if they are available. Compact DR5 System Coordinator Guide
138 ‘Telephones More than one secretary may have an Answer button for a single manager. This allows two or more secretaries to handle calls for a busy manager. Similarly, one person can handle calls for up to four other people, using separate Answer buttons for each person. A secretary’s telephone should have a memory button with an indicator programmed as the Internal button for the manager’s telephone. This allows the secretary to call the manager and to deal efficiently with incoming calls. You cannot make calls using Answer buttons. buttons buttons let you dial numbers by pressing a single button. See the section. Line buttons You have one line button for each line assigned to your telephone. You press the line button to select the line you want to answer or use to make a call. Having several line buttons allows you immediate access to more than one line so you can handle and monitor calls easily. The Telephone does not have line buttons and can have a maximum of two lines. You can switch between its two lines, one active and one on hold, by pressing [Hold]. Programmed Feature Buttons Programmed feature buttons allow you to invoke features by pressing a single button. See the Feature Programming section. Release button Pressing ends a call. You do not have to put the receiver down. also ends feature programming. While you are on a call, do not press to end a feature you are using (such as Show Message). If you do, you will disconnect the call. Use [Feature) instead. Compact DR5 System Coordinator Guide
Nor-star Telephones 139 The Volume Bar controls the volume of the receiver, telephone ring, Handsfree speaker, headset and Background Music. Press either end of the volume bar to adjust the volume. Headset A headset lets you keep both hands free while you are on a call without others overhearing your telephone conversations. If you plug a headset into your telephone while you are on a call, your telephone’s microphone and speaker (or your receiver if you are on a regular call) are turned off and your headset microphone and earpiece are turned on. You must have the feature assigned to your telephone if you wish to use a headset. While you are using the headset, the receiver and the switch in the telephone cradle do not work. A headset cannot be used on an M7100 Telephone. Using a headset While on a call using the headset, press to turn your headset on and off. To answer a call, press To adjust the volume, press the appropriate side of the volume bar To change to a Handsfree call while you are on a call using your headset, unplug your headset. Your telephone’s microphone and speaker turn on and the call becomes a Handsfree call. (It is a good idea to put the call on hold while you do this.) Compact System Coordinator Guide
140J Telephones. You may see this prompt when you try to use a headset. You are attempting to use a headset, but Handsfree/Mute is not programmed for your telephone. If you are not using a headset, you have accidentally plugged your telephone receiver into the headset outlet on the bottom of the telephone. Hearing Aid Compatibility The receivers on all telephones are compatible with hearing aids as defined in the FCC rules, Part 68, section 68.316. Not all hearing aids are optimized for use with a telephone. Wall Mounting Most telephones can be mounted on a wall. Contact your Customer Service Representative if you wish to have any telephones in your system wall-mounted. Compact System Coordinator Guide
Make a page announcement You can make announcements over the system. Press 2.Choose a page type. 3.If necessary, choose a zone. 4. Make your announcement. 5. Press Page types are : through the telephone speakers (Internal Page) through an external speaker (External Page) both Internal and External (Combined Page) Paging shortcuts Instead of entering the Page feature code followed by the page type, you can enter the following shortcut codes. Internal and zone (0 to 6) External (code 2 has no zones) Combined and zone (0 to 6) Related features Voice Call You can make an announcement to one person by placing a voice call to their telephone. Compact System Coordinator Guide
142 Page Displays You will see some of these displays while making a Page announcement. Denied in Inval id FILL You have tried to Page, but this feature has not been assigned to your telephone. Enter the desired zone number (O-6) or press to page to all zones. (0 equals all zones.) You have entered a page zone code that is not between 0 and 6. Select the type of page you want by pressing: or SETS Internal Page or External Page or BOTH Combined Page The time allotted for paging has expired. The prompt appears while you are paging and shows the page zone you have chosen. Press or when you are finished paging. A page is already being made in the page zone you have requested. Notes Page zone 0 equals all zones. Each telephone can be assigned access to Paging and is assigned to one of six page zones, or to none, in Administration programming. Make sure that everyone who needs to make page announcements has a list showing which telephones are in which page zones. Compact System Coordinator Guide